How to build your brand at a wine & cheese

Entrepreneurs have their pick of networking events. But you can build your brand at those events, if you think strategically. Rather than focusing on the food and drink, pick a strategy and implement it. 

Have a plan before you go. Figure out why you’ve chosen this event and how it will help your brand. You may be looking to build referrals, meet potential clients, find subcontractors, get spillover work from other businesses or build buzz. Maybe you’re even there to make a friend, partner or colleague look good. Maybe you want to meet 400 people in a year. Whatever it is, make sure you have a plan.

Know your weaknesses. Networking isn’t for everyone. If you know you can’t stomach networking alone, take a friend or two. Contact a few people ahead of time and say you hope to see them there. Volunteer to help at the door – it’s a great way to meet people without having to put yourself out there.   

Eat before you go. Seriously. If you’re sticking close to the appie table, you’re not going to have a chance to talk. It’s fine to eat at the event, but don’t show up so hungry that the tapas table becomes homebase.

Go easy on the booze. It’s fine to have a few drinks, but getting plastered at a business event likely won’t go well. I’ve been at business events where people started doing body shots. (You can Google that on your own. I’m not posting a link!) What’s appropriate in your regular social life may well be an unforgivable faux pas in a business circle. So go easy on the alcohol, so that you can maintain control over your brand.

Smile. Introduce yourself to others. Look for other people who haven’t quite found their place. Chat with them. Take the opportunity to introduce them to other people at the event.

Be ready. When someone asks what you do for a living, make sure you can answer. It’s going to happen. It’s a rare mixer where you can go an entire evening without being asked what you do for a living.

Take a deep breath. Smile. Know that this is an opportunity to build a relationship and get the word out about what you do. This is not the time to take a belt of your Cosmo or pop a mini Greek salad skewer in your mouth. It’s your chance to make a connection.

Answer. Tell them what you do for a living. But make it about your business. Better yet, tie in the conversation so far, so that there’s more context for what you do, how you do it and what it does for people. Avoid saying things like “I work for Client X”. You’re self employed – talk about your own business and how it can help others. Sure, it can help to have an elevator pitch, but it will sound like less of a spiel if you can tie it into the conversation at hand.

Continue the conversation. Make sure it isn’t all about you. Ask about the other person. Build the conversation. Offer to introduce them to someone else in the room. Look to build connections.

Pay attention. Just like in dating, if the other person just isn’t that into you, look to end the conversation and move on. You can do so by thanking them for their conversation and saying you don’t want to dominate their time and hope to see them again. Or introduce someone else you know and look for a chance to exit. In some cases, you can just shake hands, thank them and move on. Some people like to say they’re off to get a drink or food and shake hands and move on. Pay attention to the conversation – you usually won’t have to duck out to the washroom just to get away.

Follow up. These days, it’s just as easy to send a LinkedIn invitation as it is an email.  Whatever means you use to build your profile, do it diligently, within a few days of the event. Be sure to be polite and to follow up on any promises, such as to provide information or send someone a website link. Keep it light and friendly. The connections you make may surprise you – sometimes even helping you to find new clients.

What tips would you give?

 

Noise canceling headphones – any tips?

I’m in the market for noise canceling headphones. Got any tips? My post about summer distractions and a discussion on our Facebook page led to a suggestion that I buy some noise canceling headphones. And while I posted about headphones about five years ago, I really could use some advice.

Confession

I’ve got a confession to make. It’s one I haven’t shared with very many people. In fact, I’m not even sure my closest friends know.

Dealing with stress as an independent consultant

The following guest post is by Ryan Rivera.

Jane has been an independent consultant for 2 and half years now, working for various business firms who seek her expertise on identifying and determining management flaws and problems. She analyses data and prepare reports, citing the difficulties and improvements the company should and must implement. Her job description also involves creating a detailed and quality long- and short-term management tactics to help increase efficacy of management control as well as increase productivity and profitability of the whole enterprise.

9 tips for self care in business

Self care – it’s key to business success, even if you think it’s a wishy-washy term. While ignoring your personal needs might help your business get ahead in the short term, it’s the path to burnout in the long term. Sometimes, taking care of business means taking care of yourself.

Consulting goes mainstream

More and more people are choosing consulting as their primary or secondary mode of income. Consulting as a career has become widely accepted, and more frequently preferred in today’s busy world. There are many reasons why consulting has gone mainstream: do any of them apply to you?

Steve Jobs, Apple and being an expert

I tripped across this photo of Steve Jobs’ notes for the iPhone launch. Even the head of Apple Computers needed notes to navigate the iPhone. The expert needed help.

Hope and creativity – Caine’s Arcade

Last night, I watched Caine’s Arcade, a short film about the arcade a 9 year old boy from South LA has built by hand. Using cardboard boxes from his dad’s car parts store and a whole lot of imagination, Caine has created an arcade that rivals any you’d find downtown or at Chuck E. Cheese’s.

6 easy mistakes consultants make

Easy mistakes catch the best of us off guard. After 15 years as a consultant, I’ve seen it all – and done it all. Fortunately, I’d like to think most of my mistakes were in the early years and that I have at least moved on to mistakes that take experience to make. Ha! So I’m in a great position to point out six easy mistakes many people make with their consulting businesses.

How to manage home office clutter

You may be asking this question as you stare at your disorganized desk: how to manage home office clutter? It isn’t as difficult as you might think. Just follow these few simple steps, and you, too, can have a clutter-free office space so that you can concentrate on the important stuff.

On comments and tedium

The previous post here covered finding time to work on your business. And, of course, I’ve been talking about business plans a lot lately. In spite of all this, I’m doing an awful lot of work *in* my business right now. And some of it is just…tedious!

Finding time to work ON your business

Are you finding time to work ON your business, or do you feel like you are just stuck in a hamster wheel? Perhaps you are in a rut, and don’t realize it. With just a few changes, you can approach your business with a new outlook. You may have heard of all of the following concepts, but are you applying them to your own business? Make the time.

Tax time, anytime

Tax time doesn’t have to be stress-filled. Are you one of those people who shove receipts and invoices wherever is convenient, then panic when you can’t find them? Do you have to sort through a mountain of paperwork when tax time rolls around? Why don’t you be kind to yourself and promise to do tax time, anytime, from here on in?

What if every day was the weekend?

Write Your Business Plan Now launches

I’m pleased to announce the launch of Write Your Business Plan Now, a kit I put together to help real people write business plans. I mentioned I’d be releasing the guide a few weeks ago, but I went back and added in extra resources to make it a complete, all-in-one kit. Inside the kit, you’ll find the resources I actually use in my business every day to help my clients with their business plans. I showed the kit to one of my clients and she exclaimed, "This is what everybody needs!"

Click here to learn more about Write Your Business Plan Now.

The kit includes a full guide to writing a business plan, a Quick Start Guide and Word template you can start working on right away, Excel spreadsheets that you can just plunk numbers in and more. I based Write Your Business Plan Now on the problems I saw people struggle with when I was a business advisor for a self employment program, along with the challenges I see my own consulting clients tackle.Moreover, "business plan" is one of the most popular searches on this site, so I want to make sure Consultant Journal readers have everything they need.

Red Hot Chili Peppers mixed up with bag piper band

What happens if you confuse Red Hot Chili Peppers with a bag pipe band called The Red Hot Chilli Pipers? You may know the famous alternative band, Red Hot Chili Peppers. A client emailed me recently to say she’d been looking at their videos on Youtube. She was looking at one clip that featured bag pipes and thinking Flea and the boys looked a little less gaunt than usual.

Why starting a side business beats the stock market

Starting a side business may be the best thing you can do to get ahead. As with second jobs, a side business can be a way to generate income on top of your existing work.

Nobody told me

 

NOBODY TOLD ME

there’d be days like this

where I’d wake up in the morning

feeling like it’s just another day

But then the email piles up

The phone’s ringing

A pile of papers crashes to the floor

I’ve got to schedule 6 appointments

File those darn taxes

Buy more printer toner

Fix that stupid fax machine

Chase down those unpaid invoices

 

Nobody told me

THERE’D BE DAYS LIKE THIS

when I started my business. Or maybe they did but I sure as heck wasn’t going to listen to them. No way, buddy. I’m an entrepreneur. Let’s get this party started. Or at least that’s how I felt at the time.

 

Nobody told me there’d be days like this, where I feel like I’m losing my mind and I can’t believe I’m in charge and there’s no one else to ask. Nobody told me there’d be days like this.

 

But then a client emails and tells me

What an amazing job I did

And a friend asks if I want to go for a long lunch Thursday

AND I CAN

And my kid’s sick but I don’t have to worry about childcare

Because I don’t have to ask anyone but me if I can work from home

And I’ve got dinner cooking on the stove

I just accepted a delivery

Tomorrow’s meeting is over cocktails with a long time friend turned business partner

A dash to the printer’s to pick up business cards means meeting old friends

My best friend and I never know whether to write off dinner
because it’s always business and it’s always pleasure
and we wouldn’t change a thing

And I can’t decide if my friends are
ENTREPRENEURS
because they’re my friends or
if they’re my friends because they’re entrepreneurs
but it doesn’t matter because my entire business world
is made up of my friends

Now the mail is here and

I just picked up a cheque

And it has my name on it

And a note from the client that has such heartfelt thanks that I tear up a bit.

Nobody told me there’d be days like this.

And I wish they had

Because days like this are what makes

being an entrepreneur

So rewarding. So real. So me.

Analysis paralysis cures for small business owners

You see the ball flying toward you, but you somehow can’t get out of the way. You’re too busy looking at all the other options – run, jump, dive, heck, even duck. All you need to do is stick your glove in front of the ball, but you can’t even do that. You can’t move a muscle.

5 tips from a Vancouver business plan writer

Are you working on a business plan for your business? Are you feeling stuck or having a hard time getting started with your business plan? Here are 5 tips from Vancouver business plan writer Andrea Coutu:

1. Just get started

For many, writing a business plan can feel like a daunting task. All those tables, charts, figures and all that research can feel overwhelming. And what do we tend to do when feeling overwhelmed? Procrastinate! But don’t let your tendency to procrastinate or to strive for perfection get in the way of your business planning.

Not sure how to move forward? Like any large project, a business plan is best tackled in bite-sized chunks.

An effective place to start is with a table-of-contents style outline. Here’s a sample business plan outline that includes 10 sections. 

Start by listing those 10 sections, and then brainstorm whether your unique business plan requires additional specialized sections that pertain to your specific industry. Aim to have twenty sections (or sub-sections) in your outline.  (Don’t worry, you can always cull them later. But it’s great to brainstorm quite a few sections to get your creative juices flowing.)

Once you’ve brainstormed a tentative outline, pick the section that is the most appealing to you (or pick the section that you feel will be the easiest part of the business plan to write). And now you’re on your way to writing your business plan.

Related to business plans:

2. Research is a launching point for networking

When writing a business plan it’s integral to do research. Research can take many forms, including analyzing market research or simply chatting informally with others in your industry. Ideally, your research will include both formal and informal research.

When seeking feedback and doing research, why not enlist some friends, peers or mentors to help answer some of your burning questions? Not only will this help improve your business plan but it will help expand your network at the same time.

3. Know your strengths and weaknesses

Are you a master marketer but couldn’t multiply your way out of a paper bag? Or maybe you are the opposite – are you great with numbers but find networking or selling yourself to be a painful prospect

Get to know yourself. And if there’s an area of your business plan that you know is a weakness for you, consider bringing in extra help from a professional business plan writer in your area.

4. Connect the dots

It’s great to set high financial goals in your business plan. But don’t forget to connect the dots regarding how you are going to reach your goals.

This is why your sales and marketing plan is important. Outline a step-by-step plan regarding the specific actions you are going to take to help achieve and exceed your goals.

5. Get a second set of eyes

Once you’ve got your business plan to a final draft stage, now is the time to enlist someone you trust and who will also provide sound, constructive feedback. And don’t just get feedback from someone who always supports you. You want someone who will help you identify both the strengths and weaknesses in your plan. So choose that second (and third!) pair of eyes wisely.

Writing a business plan is something you can definitely do on your own. However, for an extra leg up or to leverage someone else’s expertise consider hiring a business plan writer to help you put together an effective business plan.

Related posts: 

Write Your Business Plan Now

Write Your Business Plan Now – that’s the latest ebook. Back in the summer, I was coaching some people through their business plans and I realized that great books on business plans are few and far between.

So, in just a few days, I’ll be launching Write Your Business Plan Now. It’s a 129-page guide to writing a business plan, with details on how to complete each section. It will also include a Quick Start Guide for those who want to dive into writing their business plans right away – just fill in the blanks in the Microsoft Word template. I’ll also be including several Microsoft Excel templates that I’ve built to help you do things like your personal budget, personal financial statements and all the business financials, including cash flow, balance sheet, income statement and breakeven analysis. Everything you need in one package! It’s the biggest ebook I’ve ever put together. It applies to any kind of business – not just consulting.

Last day to get the Consulting Start-up Course for $127

Today’s the last day to get the Consulting Start-up Course (Become a Consultant – How to Make the Leap) for just $127. That’s 35% off the regular price!

Become a Consultant - Consulting Start-up CourseThe course includes audio lessons, worksheets, exercises, discussion forums and a full guide. You also gain access to the full Consultant Journal library – Discover Your Inner Consultant, Consulting Fees, Become a Consultant and more. The ebooks alone are worth more than the $127 tag, so this is a great opportunity.

Just use discount code jan12 at checkout – offer expires tonight at midnight!

How to use LinkedIn to build expert status

How to use LinkedIn to build expert status – Are you wondering whether LinkedIn can help you build your expert status? Curious whether LinkedIn is anything more than just a fly-by-night social media portal?

LinkedIn is a unique social media site that can be a powerful tool when used appropriately. And one of the most effective ways to use LinkedIn is as a tool to help you build expert status.

8 reasons the economy means opportunity

Opportunities for consultants in a bad economyWorried about the economy? Don’t be.

When you’re a consultant you’re in control. You create your own business, your own contacts and your own client list. Being in control is one of the many reasons why consulting rules.

Here are 8 reasons the economy means opportunity for consultants:

1. Layoffs mean gaps that need to be filled

Fewer employees in the workforce mean that there are unmet company needs that can’t be filled by regular employees. 

2. Less competition

When the economy is threatening to go sour many on-the-fence consultants looking for a change take the opportunity to get back into the regular 9-to-5 workforce.

3. More short-term contracts and one-off projects

Many companies are hesitant to take on new employees during so-called "bad" economic times and turn to consultants instead.

4. During a down-turn companies get serious about growth

During a shaky economy companies tend to get serious about marketing and planning their future. This can mean more work for consultants who offer strategic advice.

5. Opportunity to diversify your client base

If your regular source of work dries up during tough economic times it can be a great time to tweak your primary target market. Try government or healthcare or other industries who are less affected by the economy.

6. Look for new opportunities that weren’t there before

Downturn in the economy? Consider the market and whether that downturn has opened up a new opportunity in your service offering.

7. More time on your hands? Get focused.

Finding yourself with a gap in your schedule due to a slow economy? Take the time time think. Have you been too reactive when it comes to accepting new clients? Why not take this opportunity to go after the clients that you really want–rather than take the jobs that come knocking on your door. If you’ve been running from project to project without a chance to catch up or plan strategically, get serious about your business and go after the clients that will really take your business to the next level.

8. Work-life balance

Many consultants take few vacations and operate on a boom and bust schedule, often working erratic schedules if they are driven to grow their business. Finding yourself with a bit more free time? Relax. And take a moment to catch up on your work-life balance.

So don’t get sucked into worrying about the economy. Focus on the opportunities that are out there and how you can provide value in your industry.

Do you agree with these 8 reasons the economy means opportunity?

Related posts:

 

Interns should work for pay

One my my favourite sites, Metafilter, has a post today about interns in the UK. What really stood out for me was the part about how, in some fields, you need wealthy parents if you want to ever get a job. That’s because interning – sometimes for years – means giving up a salary. When I was a student, I spoke out against internships. I was studying communication and journalism and many media outlets only took on unpaid interns. The problem is that this can go on for years. And that means only rich kids can become interns.

From what I’ve seen, unpaid internships seem to be concentrated in fields dominated by women. And fields dominated by women tend to be among the lowerst paid. Women tend to be less likely to ask to be paid what they’re worth, so it’s a vicious cycle. As an employer, I have a strict policy of paying my contractors, no matter where they are in their career. I believe minimum wages exist for a reason and it’s a slippery slope if we start requiring people to work for free. I suppose it’s different if you’re getting university course credit, but I’d expect a different arrangement then. Too often, I hear of consulting colleague who have interns working at an extra desk for a chance to "learn" the business. Meanwhile, the head consultant is billing for their work. I think that’s disgusting. Moreover, if you don’t value entry-level work in your own field, how well do you think clients will value the work YOU do?

What do you think about internships?

New year, new ideas

Well, it’s the end of the first week of 2012. I have been correcting cheques (checks) all week. Ha ha. Usually, this far into the year, I’d have already planned out my resolutions for the year. I’m a bit behind this year. I took a vacation to a sunny place and, well, my mind is still there.

Actually, that’s got to be one of my resolutions. I need to take more vacations. I mean, sure, I take time off all the time. But I really love travelling and trying new foods. And while it’s been great to vacation throughout the Pacific Northwest in the past few years, I’d like to go further afield. So I’m going to build that into my plans. I’ve been a bit conservative on vacations since having kids, never sure if a long flight would be more work than it’s worth, but I think they’re at the age now where it’s manageable.

This year, I’m going to expand my marketing business. I’ve got meetings with lawyers and accountants this week, as I want to do my homework.

I’m also planning to do more public speaking and teaching. I’ve done a ton of that in the past several months, but I want to do more of it. I love teaching and the pressure to think on my feet makes me love my work even more. Plus I love seeing the sparkle in the eyes of entrepreneurs and professionals as they learn a new concept.

How about you? What are you planning for 2012?

Sample business plan for consulting

Using a sample business plan for consulting – Is it okay to use a sample business plan for consulting, as opposed to creating one from scratch? Of course it is! In fact, starting with a template is wisest since it will save you time and give you a springboard to start from.

8 consulting lessons they don’t teach you in school

8 consulting lessons they don’t teach you in school – From setting rates to firing clients, university curriculum doesn’t quite cover the ins and outs of consulting! Here are 8 consulting lessons that you won’t learn in academia:

1. Marketing doesn’t have to be a pain.

Business plans for consultants

Business plans for consultants – Are you considering starting your own consulting practice or repositioning your current consulting business? Have you put pen to paper (or fingers to keyboard) and started outlining your consulting practice in a business plan? If not, this article will help you structure your consultant business plan.

What will a business plan do for you?

Business plans for consultants should do the following:

1. Provide an estimate of costs before you start. Determine how much money you will need for start-up costs and for day-to-day operations. (Generally, I recommend keeping an emergency fund of 6-9 months at all times.)

2. Help you obtain financing. If you require any financing your lender will require a solid business plan before lending you money or establishing a business line of credit.

3. Clarify your business needs. What kind of advertising will you do? How much money do you think you’ll make in the first and second years? Business plans for consultants will provide you with the answers you need to start planning your consultancy.

4. Provide a framework for developing your business. Consultant business plans are roadmaps for you to follow.

5. Increase your chance of success. The time that you put into developing your business plan will pay off in the end. By fully researching your future consultancy business, you will be better prepared for any eventuality.

What’s in a business plan?

Are business plans for consultants different from other business plans? Yes and no.

The general format of business plans for consultants follow a normal business plan outline. Here’s a simple business plan template to get the ball rolling.

However, business plans for consultants also require some specialized sections. Are you putting together a business plan for consultants? To fast-track the completion of your business plan and to ensure you use accurate numbers, check out our guides, workbooks and courses in the Consultant Journal store, including the invaluable guide on consulting fees: Consulting Fees: A Guide for Independent Consultants. You may also want to consider taking small business training to ensure that all your bases are covered.

Business plans for consultants provide a detailed map of future business, reducing your risk of losing track of your goals. By following this map, you greatly increase your chances of success. As long as you’ve done your research, and taken the time to really plot your course, your business plan will be one of the best time investments that you can make.

Related posts:

 

 

Marketing – Turn a necessary evil into self nurture

Marketing – Do you look at marketing as a necessary evil? If so, stop thinking of marketing as a necessary evil. Instead, start thinking of marketing as an exercise in self nurture.

Marketing doesn’t have to feel like a necessary evil

When you think about "marketing," do you think of expensive advertisements, pushing your business on others or awkward business card exchanges? Do the words "cold call" send shivers down your spine?  If so, you need to flip marketing on its head.

As a consultant, marketing doesn’t have to be a hard sell; it can be subtle. Marketing can be as simple as intentionally expanding your network of friends and contacts. As I wrote in a recent article, becoming a consultant is as much about knowing stuff as it is about knowing people.

Think about it. When was the last time you hired someone to provide a service for you? Odds are that you hired someone based on who you know–for example, someone in your social circle–or from a referral made by a friend or colleague.

Turn marketing into self-nurture

Expanding your social circle can be very self-nurturing. We are social animals, even those of you who consider yourselves shy. Needing to expand your network for marketing purposes can be an excellent reason to connect with inspirational, like-minded entrepreneurs and colleagues. And there are few things as pleasurable or self-nurturing as meeting new friends who share similar experiences, such as running their own consulting businesses

Don’t get me wrong. There is nothing wrong with cold calling and sometimes it’s necessary. But there is no need to think of marketing as a hard sell where you push your services on absolute strangers. Instead, approach marketing as a reason to expand your network and enjoy some much needed social interaction during the process.

Related posts:

5 must-have marketing tips
Finding new clients – Part 1
5 building blocks of a successful consulting business
Small business training

 

Putting together a business plan

Putting together a business plan can feel overwhelming, but it doesn’t have to be. Don’t get hung up on the format or the end result. In fact, it’s not even the end result that is important. Rather, it’s the process of putting a business plan together that is the truly important step!

This is because by going through the steps of putting together a business plan you are forced to sit down and answer the tough questions about your business, such as “How will I differentiate myself from the competition?”, “How much will I charge?”, and “What will be my marketing strategy?”

What is consulting?

What is consulting? Consulting is a career choice that offers professional or specialized advice to individuals and businesses for a fee. As a consultant, you will likely work freelance, although some consultants are employed by large corporations. A consultant may have one specialty or many. You may choose consulting as a full-time career or as a second job that provides extra income.

Consulting fees

Consulting fees and how to set them can be a challenge to new consultants. You might be wondering how much to charge or be unsure of your own value. Many new consultants start by undercharging. However, setting your consulting fees in the right range is easier than you think. There are several approaches to setting consulting fees that you can take. In this article, hourly, daily, fixed, and competitive rates will be examined.

Consulting company business plan

Consulting company business plans – Are you looking for a business plan template or a boiler-plate that will help you put together a consulting company business plan? There are a variety of resources here at Consultant Journal that will help you in writing your consulting company business plan.

Oops! Major technical problems on this site!

Oops! I was updating the site and I made a major, major typo. Somehow, I overwrote the entire look of the site. Please be patient while I wait for my web developer to wake up and rescue me.

Update: I fixed it all by myself!

Medical insurance coverage

Medical insurance coverage is something we need to consider carefully. Even minor medical needs, such as prescription drugs or minor health problems, can add up if you do not have adequate medical insurance coverage. In the case of major illness or accident, which can happen to anyone at any time, proper medical insurance coverage is invaluable.

Typical consulting fees

What is a typical consulting fee? Good question. Unfortunately, the answer is that there are no typical consulting fees! Consulting is made up of so many variables and factors that there really is no easy answer. As you can imagine, typical consulting fees for skin care consultants are vastly different from typical consulting fees for jury consultants.

Typical consulting fees are all about value. How much value do your services offer your client? By doing a little research and bearing value in mind, you will be able to set a rate that is appropriate to your area of expertise and is competitive within the industry.

Consultancy business plan template

Consultancy business plan templates are extremely useful when putting together your own consultancy business plan. However, it’s important to use critical thinking when working off a consultancy business plan template that’s already been created.

Consulting rate

Consulting rate – Are you wondering how to set your rates as a new consultant? It’s extremely important to set an appropriate rate for your consulting services. Why? Because not only does your rate reflect your qualifications and expertise, but it’s also your bread and butter! Use a strategy when setting your consulting rate so that you are confident in your pricing structure. Rates should also take into consideration competitors’ rates, physical location (think urban cities versus small towns) and the exclusivity of your services.

Consultant business plan template

Consultant business plan template – Are you searching for a consultant business plan template because you’re interested in becoming a consultant?

If so, then you’ve come to the right place. Not only does Consultant Journal have excellent consultant business plan template resources, but we also have over 900 valuable articles that explain every aspect of becoming a consultant, from consultant finance to marketing your consultancy.

3 big ways your smart phone can help you make more money

As you know, I love my smart phone. Not only do I love these 7 reasons to use portable media in your business, but I’ve also discovered the 3 big ways your smart phone can help you make more money.

Consultancy – Start your own

Consultancy – Have you always wanted to start your own consultancy? Not sure where to start? The good news is that starting a consultancy can be as easy as choosing a specialization, building your expertise, setting your rates, and finding your first client. In fact, depending on the type of consultant you are to become, there are very few rules governing most consulting industries so the time it takes to go from zero to having your own consultancy is shorter than you think.

Four new products added to the consulting start-up course

I just finished uploading new content to my consulting start-up course, Become a Consultant: How to Make the Leap. You’ll now also find:
- Tips for Getting Started with Managing Your Online Reputation, a key part of jumpstarting your expert status (audio)
- Six Secrets for Managing Your Online Reputation(audio)
- Managing Your Online Reputation, a detailed report, along with a list of resources you can start using now
- The Three Things You *MUST* Do Before You Can Move to Solution-based Fees (audio)…

4 things you never knew about consulting fees

I’ve done a lot of work on consulting fees, including writing Consulting Fees: A Guide for Independent Consultants and helping numerous new consultants set their consulting fees. When discussing consulting fees with clients and new consultants, I’ve noticed common misconceptions about consulting fees.

I’ve compiled these common misconceptions into this article to help set the record straight when it comes to consulting fees.

7 terrible secrets revealed by your email address (and how to fix them)

When it comes to your personal and business brand, your email address may be undoing all your hard work. Over the years, I’ve seen a lot of email addresses – and I’ve had a chance to make observations through the eyes of hiring manager, consultant, client, volunteer and colleague. And I have spotted 7 terrible secrets revealed by email addresses.

Welcome, Entrepreneur Magazine readers

Consultant Journal is featured in Entrepreneur as part of a story on launching a consulting firm. Being featured in Entrepreneur feels like I’ve come full circle in my business.

Consulting business plan template – free outline

Many people write to ask where they can find a consulting business plan template. Well, here’s a free outline of a consulting business plan template.

But it’s just your time!

“Could you spare 20 minutes to talk to me on the phone?”

“I’d be happy to work with you to develop a proposal that will meet your needs.”

“But it’s just 20 minutes. In 20 minutes, you could give me such important strategy that would otherwise take me months to develop. You could really help me….”

How I learned to stop worrying and love the economy

Ah, the economy. I found myself saying something about it to a consultant friend tonight. She admonished me for bringing it up. She reminded me that I’ve been at this almost 15 years and that the economy has gone through a lot of changes in that time.

I was just complaining because I was a bit bored. The truth is that any change in the economy brings good things for consultants. An upswing means more money to go around, more people starting new businesses or expanding existing ones. And, when the economy contracts, things can be good too. When companies and organizations downsize, they often need to bring in consultants to cover gaps. Or they may need to bring in someone to help them grow – but they don’t want to commit to a full-time employee. So a consultant can be a great way for them to solve a problem or find a direction, without committing to a new hire.

And some industries, like government or health care, tend to be around, no matter what the economy.

So stop watching the news. Stop reading the papers. Stop searching Google and Twitter. Just ignore the bad news.

Because the truth is that you can build a business in any economy. You just need to pay attention to what the market needs. And keep on marketing yourself. For consultants, a "bad" economy may mean your contacts move around to other firms, you get called on to quote on jobs that used to be done in-house, or you have a chance to provide strategic direction to a company that needs to turnaround.

It’s an opportunity. Not a down economy.

I love my smartphone

I love my smartphone. Normally, I’m at the head of the curve when it comes to adopting new technologies. But I was worried that a smartphone might intrude on my work-life balance. Was I ever wrong!

Because of my smartphone, I’m spending far less time at the computer. I can go for a walk and weigh up a strategy, campaign or problem, rather than sitting at my desk. I can go for a bike ride in the middle of the day, answer my email, and head back home.

My kids are happier. I can check messages while I’m making dinner and talking to them, rather than heading off to the computer.

I can check messages – and answer them – while I’m waiting around at the bank, grocery store, doctor, dentist and other places.

I can read the newspaper or an ebook at a park bench, while waiting in my parked car or even lying in bed.

If I’m heading to a meeting with a client, I can pull up their website, LinkedIn details or other  information just moments before I get there.

And those are just some of my business reasons! 

How about you? Do you love your smartphone?

Living in the now

When you’re working hard at your life, it’s easy to get caught up in the future. The home you want. The car you want. The vacations you’ll take. The amazing business you’ll have. The work-life balance you’ll one day get. The time you’ll spend with your family and friends. Or the negatives that you’ll resolve – the dishes that will be done, the squeaky door you’re going to get fixed, the fridge you’ll clean out, the laundry that won’t be piled up.

Stop for a moment. Just a moment. Breathe.
 
This is where you are – in this moment. Right now. All that other stuff is in the future. Right now, you have the opportunity to live. To breathe. To know this is your present.
 
On Friday morning, I woke up, started my day and thought, “This is today. It’s gorgeous. Breakfast tastes delicious. This coffee smells wonderful. Life is good.”
 
And I cancelled all my plans and cleared the day.
 
This is what my afternoon looked like:

Beach - Vancouver

 
 
A moment or two later, while I was gazing at a sea bird, I noticed something moving, just a stone’s throw from the shore. It was a harbour seal.
 
I didn’t snap a picture of the seal, though. It was one of those joys that, where, if you look down for a moment, it will be gone. So I kept my gaze on the seal till it dove into the water and disappeared.
 
My Friday was beautiful. I feel so fortunate to have designed my work so that I can do that, especially when I spent two days last week on vacation at the beach.
 
Pause for a moment and be in the now. You may find you like it.
 

 

Dreyfus model of skill acquisition

The Dreyfus model of skill acquisition is a helpful concept to understand when interested in building your expert status. The Dreyfus model was developed at the University of California during the 1980s, and this model of skill acquisition is still relevant today.

Why build your consulting website using WordPress

Whether you are a just getting started as a consultant or whether you’re a seasoned veteran, chances are you will need a consulting website. Gone are the days where a business card will suffice when it comes to marketing your consulting business. You’re going to need a website.

50 people in line for our teleseminar tonight!

Wow, I must say I’m floored. When we sent out the invitation for Consultant Journal readers to take part in tonight’s free teleseminar, I was hoping that we might get 10 people to register. I’m being really honest here – it’s my first time doing something like this for Consultant Journal and I wasn’t sure how readers would respond. I felt there was a good chance many of you felt “stuck” in your lives, but I had no idea so many of you would be keen to listen in. (By the way, if you aren’t able to make the call, you can still register and listen to the recording later.)

IT contracting rates

IT contracting rates vary greatly based on a number of factors, including location, skills required, and specialization.

Location – IT contracting rates:

In today’s world where outsourcing and cloud computing are becoming increasingly popular, be mindful that IT contractors are often competing with other IT experts from all over the world, including countries with lower costs of living. However, this competition doesn’t necessarily mean that rates are reduced or that there isn’t room for you in the IT contracting world.

Nearing capacity for teleseminar – sign up now

Just a quick note to say that we’re almost at capacity with seats in this Wednesday’s free teleseminar. As I mentioned, I’ve partnered with Gerrianne Clare of Family Guidance System to offer a FREE teleseminar for Consultant Journal readers.

Business moms – 5 things they won’t tell you

Business moms – Here are 5 things they won’t tell you about working from home.

1. Sometimes you’ll miss wearing business attire

While it can be great to work at home in casual wear–especially in the beginning–you may want to get ready for the day before you start working in the mornings. Freshening up and looking professional can help you get into work mode and can make your family take you more seriously.

Free teleseminar – filling up fast!

Sometimes, whether it’s in your professional or personal life, you can get stuck. The stress and strain of trying to have it all can really take its toll. By partnering with others to leverage their strengths and experiences, though, you can find ways to have it all – without having to do it all all the time. As I announced in yesterday’s newsletter, I’ve partnered with Gerrianne Clare of Family Guidance System to offer a FREE teleseminar for Consultant Journal readers.

Become an IT consultant

Become an IT consultant – Are you interested in becoming one? If you are, you’re in the right place. In this article, I have compiled some valuable resources that can help you become an IT consultant. Here are some of the top questions and answers related to how to become an IT consultant.

Consultant course – 5 great options for study

Taking consultant courses can be an effective way to jumpstart your career as a consultant. However, consultant courses aren’t always easy to find or aren’t necessarily in your area. Here are 5 great consulting course options for study that will help you launch into your next career as a consultant.

Expert consultants – How they got there

Expert consultants – wondering how they got there? Here’s a quick overview of some founders of top consulting firms, where they came from and how they got there.

Tom Peters:

Tom Peters started out with a master’s degree in civil engineering, but he later studied business at Stanford, receiving both an MBA and a PhD. After spending some time in the navy and working at the White House [...]

7 reasons to own a niche

1. Expertise

When you own a niche you are perceived as an expert in that niche. (And you will become an expert in that niche over time, if you aren’t already.) Customers feel more confident when they perceive you as an expert, and it’s easier to stand out in one area.

2. Clear elevator pitch

We’ve all met individuals at networking functions who stammer, “I’m a creative writer, but also do social media. And I love helping businesses with their financial books. And I sell audio files on the internet.” When we hear someone with such a diverse range of interests and skills, it can be difficult to know what type of work to hire this consultant for, so we don’t end up hiring them at all.

Consulting expert manifesto

Are you interested in building your consulting expert status? Behold – the consulting expert manifesto:

1. Teach a course

If you want to fast-track your consulting expert status, arrange to teach a course in your niche. Sound scary? It doesn’t have to be.

Internet Killed the Video Store

Blockbuster has announced it’s closing stores. Here’s a little ditty I wrote in honour of the video store. I suppose I was truly a child of the 80s and I remember watching Video Killed the Radio Star over and over during lunch in my fifth grade class room. (Our teacher would record MTV and bring it in. To keep it educational, we had to write a test at the end. Even now, I can tell you obscure details about videos from that time.) Video Killed the Radio Star was the first video ever played on MTV, by the way.

Social enterprise – four rules for start up

Is a social enterprise in your dreams? In this guest post, Daniel Frank of GiveACar shares some tips for starting a social enterprise.

7 ways to use the iPad 2 in your business

Are you considering whether the iPad 2 is a valuable investment for you and your business? In order to help you make your decision, here are 7 top ways to use the iPad 2 in your business:

Turning around toxic client situations

Turning around toxic client situations is sometimes necessary. Turning around toxic client situations for the better may be your only option, especially if your client isn’t quite toxic enough to be fired completely. Turning around toxic client situations may seem difficult–and sometimes even impossible. But your success depends heavily on your attitude, which you can control.

Upcoming teleclass – survey

We’re planning a one-hour telephone call that you can dial into or listen to on your computer. It’s the first time we’ve done this, so it will be free, except for whatever normal long distance charges might apply. We’re still pulling the details together, of course. But we need your help! We want to know what time works best for you.

Identifying toxic clients

Identifying toxic clients is a valuable skill. Toxic clients are rarely worth the money because they can sap your energy, time and patience. Frequently, it’s possible to identify early warning signs, but we don’t act on them and tend to continue working with the client anyway. But over the long-term most of us wish we’d trusted our initial instincts and avoided working with the toxic client in the first place.

Take our poll

So, are you consulting? Take our new poll and tell us.

Vacationing as a consultant

It’s May. I hit the beach this weekend and it was packed! It was hard to find a place to sit. The warm sand – a rarity in Vancouver at this time of year – felt really good. And it got me thinking about how lucky I am to live in such a beautiful place, with beaches minutes from my home.

My career has taken me on many trips. Over the years, I’ve travelled to many countries, states and provinces. Increasingly, I look for ways to combine business with pleasure. I choose business events and meetings in places I already want to visit, so that I can satisfy my tourism bug at the same time.

Of course, being self employed, I often take work with me when I go on vacation. A good Wifi connection is paramount. But accessories, such as a laptop and smart phone help too. I like to check that Wifi and a good desk are included in the room.

No matter whether it’s for business or pleasure, I bring along a stack of business cards. I’ve made some great connections on trips over the years and I think that, anytime you make real connections with people, there’s a great opportunity to keep in touch.

Oh, and be sure to set up a roaming package for your phone. That little business trip to San Jose in February cost me about $160 in phone call fees. Ouch. I’ll be smarter next time.

What are your consulting vacation trip tips? (Try saying that fast!)

Say no to coffee

How do I find out why the heck someone wants to have coffee with me?

Keys for getting clear about consulting fees

Setting your consulting fees can be a huge stumbling block. If all this is new to you, you may feel your head spin when you start looking at coming up with a fee. If you’re also dealing with a career change, a career break, cultural or gender factors, things get more complicated. Fortunately, you can use clear models and recommendations to help navigate this new path.

6 business reasons to use Twitter

Now, maybe you’re wondering why you should even bother with Twitter. With 140 characters as the limit for a message, what could you possibly gain from this? Well, there are tons of business reasons to bother with Twitter, even if you don’t want to get in the habit of “tweeting” (sending out messages) on your own.

Tax write off

Tax write off time of year again, yes it is! Tax write offs are one of the many things that rule about being a consultant, even if being a consultant is your second job. 

Over the years, Consultant Journal has put together a couple of handy tax write off lists, including tax write offs (which covers the basic tax write offs) and more tax write offs (which includes a list of some of the most overlooked tax write offs).

In addition to the tax write off information in the above two lists, when considering tax write offs don’t forget that in some cases you may be able to write off both business use of your car and business use of your home.

And don’t forget those charitable donation tax receipts! In fact, you can even donate a car for an additional tax write off.

Tax write offs are a perk and they are worth keeping track of and claiming. However, don’t go nuts as a new consultant and buy too much just for the tax write offs. Like everything else in life, balance is key.

How do you keep track of your tax write offs and receipts?

Related Posts

 

Discover Your Inner Consultant – for Moms

Moms – have you toyed with the idea of consulting as your next career change? Maybe you like the idea of working for yourself, having flex time, building your career, working around your family’s schedules (and sick days!), or earning a solid income. Join veteran consultant Andrea Coutu of Consultant Journal and Kerry Sauriol of Crunchy Carpets and SAHMedia for this hands-on workshop that examines consulting opportunities based on your unique background, best practices for getting started, quick start tips, creative childcare solutions and more. Network with other moms over a light vegetarian lunch and coffee.

Consultant Journal on Twitter @consultantj

Many of you have followed me on Twitter as @andrea_coutu. I wanted to let you know that I’ve now set up a separate account for Consultant Journal: @consultantj. You’re welcome to follow me at both accounts, of course, but I’ll be tweeting more specifically about consulting and business management under the Consultant Journal account.

Do you Tweet? Come say hello!

12 tips for managing your online reputation

Managing your online reputation is increasingly important. You may have have heard that dates, neighbours, clients and prospective employers may be looking you up online. But what exactly can you do about it? Maybe you’ve heard that once something is online, it’s there forever. Well, while it’s difficult to remove stuff from the Internet, you can take steps to manage your online reputation.

Reader Feedback Part Deux

Okay, the other day, I asked you about ad mock-ups. You spoke. I’ve gone back to that post and updated the images. What do you think now?

Related: 

Readers – your feedback wanted!

[]I’m thinking of updating the ads you see over here to the right. You know, the ones for Consulting Fees, Discover Your Inner Consultant, and Become a Consultant. Now, traditionally, I’d just go ahead and put up new ads. But 50,000 people visited this site last month and I’d honestly like to know what you think. You’re the ones who look at this site and what you think matters to me.

So, as a sneak preview, here are the ads.

Consulting Fees Guide ad

 

Discover Your Inner Consultant

 

Become a Consultant Course

Do they speak to you? Do you prefer what I have now?

Update:

A few of you commented, emailed or DMd on Twitter to tell me you like the first two, but not the last. How does this one work for you?

 

 

How to become a health sciences consultant

 This is a guest post on how to become a health sciences consultant.

How to Become a Health Sciences Consultant
Consulting is a good profession for those who can interact well with people and who wish to be their own boss. So if you’re interested in both technology and medicine and would like to straddle both fields, you could consider becoming a health sciences consultant. A health sciences consultant acts as a liaison between the healthcare sector and the information technology sector; so your main duties would involve educating healthcare facilities about the technological options available to help them maintain accurate records and access and use them in a timely manner and helping them procure and set up such systems.
Background Skills
To become a health sciences consultant, you would need a degree in healthcare information technology, preferably a master’s. These courses would teach you medical subjects like anatomy, physiology, pharmacology, medical terminology and science, technological knowhow through subjects like information technology, database management, software applications, database and network administration and system security, and subjects that address the legal and ethical concerns of the healthcare and technology industries. You can choose to study online or attend regular college, depending on your finances and the time you have.
Work for health care consultants
Health care consultants can find work initially with agencies and companies that offer consulting services, as after a few years of experience, branch off on their own. Once in the professional field, they are responsible for setting up organized and secure systems that allow hospital administrations to accurately record medical, financial and administrative data, and use this to raise the efficiency and quality of the provision of healthcare facilities.  
Heath sciences consultants must continue to hone their knowledge through various means in order to keep up with the rapid changes taking place in both the healthcare and technological worlds. They must continue to strive to keep their systems updated and in sync with other forms of technology so that major glitches are prevented and lives are not lost unnecessarily and through human error and carelessness.
If you are good at liaising with administrators and have a sound technical background with enough knowledge in medicine, if you can deal with all kinds of people and keep up with change through continuous learning and by updating your skills, then becoming a health sciences consultant is a good professional option.
This guest post was contributed by Maureen Denard, who writes on the subject of MSN Degree . Maureen can be reached at her email id: denard12.maureen@gmail.com .  
Related
 
 
 
 

 

Recommendations for online data storage?

Ugh. I just had an excrutiating experience with trying to find online data storage.

Consulting invoice format

Consulting invoice formats can affect the amount of time you spend invoicing every month. If you’re a new independent consultant who’s just getting started, it won’t be long before you realize that consultants take on many roles during the course of a month–everything from consultant, marketer, IT person, receptionist, and accountant! So it’s important to simplify and streamline as many administrative tasks as possible.

Getting paid is a crucial part of consulting, and it can be easy to push accounting-related tasks to the back-burner when you are juggling a number of consulting projects. However, choosing a consulting invoice format that is simple to replicate and quick to pull together can streamline your procedures.

If you are searching for a basic consulting invoice format, check out this basic example, which you can replicate on your own computer. In brief, in your consulting invoice format you will want to include the date, your contact info, your client’s contact info, a basic description of the services rendered, cost breakdowns (including taxes) and your terms of payment. Again, check out this consulting invoice format example for further details.

If your consulting invoice format is simple and you still find yourself behind on invoicing, consider upgrading to accounting software or sending your accounting needs to an accountant.

Depending on where you are in your consulting business, remember that it can sometimes be more cost effective to bring in another expert than to struggle with a part of your consulting business that doesn’t come naturally and takes up a lot of time.

Related posts:

 

Consultant course – start your own business

Whether you’ve had a consulting business for a while or you’re still testing the waters, it can help to have guidance and support along the way. That’s why Consultant Journal offers a consultant course designed to help people build consulting businesses. In our consultant course, Become a Consultant: How to Make the Leap, you can learn about everything from marketing to finances.

While most entrepreneurship programs focus on general business start-up advice, consulting offers its own set of unique circumstances. Having an inside view in a dedicated consulting course can help you through consulting start-up questions.

When I started my own business more than 14 years ago, I enrolled in an entrepreneurship program. It was a wonderful, supportive environment and I’m now good friends with one of the program’s facilitators. Yet, while I studied in the program, I yearned for help with my unique business — consulting. Starting a consulting business differs from other kinds of businesses in that, in the early days anyway, you’re selling yourself. And, in most cases, people start consulting businesses partly out of lifestyle desires – perhaps an interest in working from home, working flex hours or maybe even moving to a new part of the world. This makes consulting very different from selling widgets, running a restaurant or many other businesses.

Moreover, as you start up a consulting business, it can help to connect with other consultants. Given the project- and referral-based nature of consulting, you’ll probably be collaborating with other people for years to come. So taking a course with other consultants can help you enhance your professional network.

Have you taken any consultant courses and consultant training along the way?

Print, PDF and email this blog

I’m happy to say that you can now print, PDF or email blog posts from Consultant Journal. You’ll see the print & PDF widget at the bottom of posts. It also allows you to email yourself a copy of any post.

By the way, have you tried "Share This"? That’s the widget just below "Print Friendly". You can share any blog post with friends and social media contacts using Facebook, email, Twitter – you name it.

See below! Enjoy!

Smart social butterfly turned into software

I was at O’Reilly Strata last month, where I met Claude Theoret. Claude’s story is fascinating. He’s an astrophysicist turned consultant turned social media software pioneer. And he’s found a way to take his social and analytic skills and turned them into software.

How to get a consulting job

Wondering how to get a consulting job? Many people who wonder how to get a consulting job start by contacting existing consulting firms and pitching their own services to existing consulting businesses. And that can work for some. But if you’re thinking about how to get a consulting job, why not consider starting your own consulting business?

If you’re wondering how to get a consulting job, consider starting your own consulting business right now. Here are five reasons why the answer to how to get a consulting job should be to start your own consulting business!

1. Starting a consulting business is inexpensive

In many cases, all you need is a home office and a computer to start your own consulting business. Can’t get much cheaper than that! 

2. Choose your own value system

You’ll get to choose your own niche, your own specialty and your own value system. No need to make yourself fit into someone else’s terms when it comes to how to get a consulting job.

3. Be your own boss

Haven’t you always wanted to set your own schedule and the freedom to do what you want, when you want? In addition to having the independence to make your own decisions, there will be no one breathing down your neck. Total freedom!

4. Watch your business grow – on your terms

You can control the growth of your own consulting business. Want to stay small and work from home–focusing on work/life balance? No problem. Or want to set your sights high and start your own firm and watch it take off? No problem! It’s all up to you.

5. Own your achievement and recognition

The satisfaction of knowing that you created your own business on your own is priceless.

Do you have an idea regarding what type of consulting business you can start but aren’t sure where to begin? Join us for the course Become a Consultant: How To Make the Leap.

Related posts:

 

Do you have a product you want us to review?

If you have a product or service you’d like Consultant Journal to check out, just let us know. But be prepared for our honest opinion – we want to do a service to the readers here at Consultant Journal and we can only do that by telling it like it is. We tend not to be complete Debbie Downers, though, and we like to draw attention to the good points, too. You may also be interested in our consultant directory and list, if you think your services/goods are a fit for our readers.

Rates for independent consultants

Rates for independent consultants can be one of the most important elements to understand as a consultant. How do you set rates for independent consultants? What are other consultants in your field charging? How can you justify a high rate? Should you negotiate your rate? How much is too much–or too little? What strategy should you use to calculate rates for independent consultants?

Questions abound when it comes to setting rates for independent consultants. And setting appropriate independent consultant rates can make the difference between struggle and success as a consultant.

There are numerous types of consultants, and the procedure for setting rates for independent consultants can differ depending on the type of service you provide. For example, a fitness consultant and a jury consultant may use different strategies to calculate rates–even though they may both be independent consultants.

Relatedly, different target markets can bear different consulting rate scales. For example, an IT consultant who targets new small businesses may have drastically different independent consultant rates than an IT consultant who targets Fortune 100 companies.

There are numerous strategies for setting rates for independent consultants, including:

  • multiplying your hourly wage
  • using a per diem rate
  • charging by project or performance
  • using real life data
  • using competitors’ rates

However, all of the above strategies for setting rates for independent consultants miss the most important piece: charging based on the perceived value that you provide.

Want to know more about how to set your own independent consultant rates using this strategy? Get practical tips and 124 pages on making money as a consultant! Check out my Consulting Fees: A Guide for Independent Consultants.

Related posts: 

 

 

Expert Consultant’s Manifesto

In becoming an expert consultant, you make a bold statement about your principles. With that in mind, here is the Expert Consultant’s Manifesto.

Types of consultants

Types of consultants – Think there are only just a few types of consultants? Well, think again! There are hundreds of types of consultants. Here at Consultant Journal, we have profiled numerous consulting niches, and we’ve only just scratched the surface!

Types of consultants can be broadly arranged into consulting sub-categories. Of course, some types of consultants can be grouped into more than one category, so be sure to check out all the categories if you’re looking at this list of types of consultants for inspiration on your journey to become a consultant.

1. Personal consultants

Personal consultants offer personal services to individuals, such as weight loss and fitness consultants, home staging consultants, clutter consultants, skin care consultants and wedding consultants.

Personal consulting tends to be easier to get into because there are fewer certification requirements.

2. Technical consultants

Technical consultants perform technical services for business. Quite often, these types of consultants are hired to execute a specific project or deliverable, rather than provide advice.

There are a wide range of technical consultants and they can range from graphic designers, IT consultants, grant writing consultants, online researchers, copywriting consultants, and more.

3. Business consultants

Business consultants provide advice to other businesses, from small businesses to Fortune 500 companies. There are numerous types of consultants in this sub-category, especially because many business require these services but do not require them enough to warrant hiring a full-time staff member. Thus, businesses turn to consultants to fill this need.

There are numerous types of business consultants, and some examples include marketing consultants, sales consultants, human resources consultants, restaurant consultants, and business development consultants.

4. Executive consultants

Executive consultants are a smaller group of consultants, and they tend to charge the highest fees. Some examples of executive consultants are legal consultants, labor relations consultants, conflict resolution consultants, jury consultants, medical consultants, and other highly skilled and highly trained consultants.

For even more ideas for consulting ideas, check out this list of types of consultants.

Related Posts:

 

Who you calling an expert?

Who you calling an expert? Becoming a small business or independent consultant may seem out of reach to some of you because you just don’t think you’re enough of an expert to be a consultant.

Let me tell you right now that becoming an expert is not as complicated as it sounds. When you’re a consultant, you are offering your clients something of value–your expertise. But expertise doesn’t have to mean that you are the world’s foremost expert in your field. No, expertise just means that you have more insights than your client does on your given area of expertise.

For example, you may be a home staging consultant. Now, you may never be called on to provide staging services for Oprah, but you do know something about home staging, right? You’re passionate about home staging, you’re up on all the trends and you’ve even taking courses on the subject. And if your client is a color-blind bachelor who doesn’t know the difference between orange shag and a neutral berber carpet, then you are by all means a total expert in this situation. So don’t feel intimidated by the fact that you may not be a home staging guru to the stars. Rest assured that you can be an expert and provide value to your clients.

In order to build your confidence and really feel like an expert, there are numerous things you can do to jumpstart your expert status, from teaching a course, having an article published in an industry magazine, or providing services to a high-profile client in your community.

Whether you’re dreaming of consulting or are already running a business of your own, you probably know that gaining expert status can help you with building client relationships. That’s why we offer Six Tips for Jumpstarting Your Expert Status when you sign up for our newsletter.

Related posts:

 

Consultant training

Consultant training can be an excellent option if you’re interested in becoming a consultant but aren’t sure where to begin. When you register to take consultant training there are numerous benefits–both personal and professional: 

1. Meet like-minded people in consultant training

Never under-estimate the power of connecting with like-minded people. Meeting like-minded people in consultant training can have two main benefits:

Building your support network: Getting to know other people who have chosen a similar life path is key. You can support one another and expand your network at the same time.

Potential clients and referrals: People love making recommendations and helping out new consultants. Other consultants can be a great source of new work, be it because they don’t offer the services that you do or if they have too much work and want to offload it to another qualified consultant.

2. Get on the fast-track to success in consultant training

Enrolling in consultant training can fast-track you to success. Avoid common mistakes, learn how to set your rates and much more. Consultant training gives you the inside scoop on how best to become a consultant.

3. Identify mentors during consultant training

Most consultants who offer consultant training also offer a coaching component that can be invaluable. In addition, other consultants can serve as mentors depending on their experience level and their willingness to share expertise. 

Are you interested in registering for consultant training? Be sure to subscribe for the Consultant Journal newsletter to find out more about consultant training.

Related posts:

 

Following your heart

Following your heart is where you want to be. When you follow your heart and your passions your chances of creating a successful business increase.

Just like with anything in life, things become easier when you are following your heart. If your work aligns with your values and you genuinely enjoy what you do your passion shows.

But following your heart doesn’t mean blindly going forward because you’ve got a passion. No, following your heart means aligning your skills with your passions. This concept simply means looking at what you’re great at and what you’re interested in. Fuse these two results together and you’ve got the makings of a career that could bring you more flexibility and self-satisfaction than you could hope for. It isn’t always easy, but the rewards are there when you follow your heart.

Are you looking for support and guidance on following your heart to a new career as an independent consultant? Consider the following two programs that are designed to help you follow your heart to the consulting career of your dreams:

Discover Your Inner Consultant: A Guide for Discovering What Consulting Business You Could Start – You’ve started thinking about becoming a consultant. Maybe you’ve mulled over a few ideas or maybe you’re stumped. But how do you choose a consulting business? How do you figure out what business would work best for you?

Discover Your Inner Entrepreneur For Moms: A Guide for Discovering What Business You Could Start – Are you looking at combining kids and career? Maybe you’ve heard about moms who have their own businesses and you’re wondering if it would work for you. But how do you know if starting a business would work for you? How do you make sense of all the opportunities out there and find one that works for you?

These two programs will help you drill down your passions and skills. Follow your heart to a new career today. You deserve to enjoy the work that you do!

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7 reasons to use portable media in your business

Aah, smart phones, iPhones, BlackBerries and Droids. Are you part of the portable media club? If not, here are 7 reasons to use portable media in your business:

1. Stay connected

Use portable media in your business and stay connected 24/7. Check in on your business no matter where you are and never miss important last minute emails.

2. Maximize your efficiency

Use portable media in your business and avoid wasting time waiting for meetings, flights or any other moment where you find yourself waiting with little to do. When you’ve got downtime–even a minute or two–you can plow through email, check your calendar, or check in on your business online. One of the main differences between portable media and traditional laptops is that with portable media you don’t have to wait for the long boot-up time that traditional laptops need. One touch on your smartphone wakes up your iPhone, BlackBerry or Droid in seconds.

3. Be more active on social media

Use portable media in your business to keep up with social media accounts, like Twitter and Facebook. Posting to social media is quick and easy on portable media, especially if you take advantage of social media apps. Checking in on social media is a great option when you’ve got a minute or two between appointments.

4. Be on call for your clients

Use portable media in your business and be accessible to your clients whenever you want to be accessible. Respond to emergency emails from wherever you are. But be careful. Being an independent consultant doesn’t necessarily mean being accessible 24/7. Be sure to set boundaries and give yourself "me" time during which it’s okay to let business emails sit unanswered. Work/life balance is key, after all.

5. Access your data from anywhere

Use portable media in your business and rest assured that you’ll never be without your important data. Email addresses, phone numbers, reminders and calendar appointments are all at your fingertips wherever you are.

6. Consolidate your information

Use portable media in your business and sync your smartphone to your home computer.  Automatic syncing of your information means that you’ll spend less time  transferring files back and forth and more time generating business.

7. Personal perks

Use portable media in your business and reap personal benefits, too. Out on the road for an evening? Want to make dinner reservations? Want to see what movies are playing at your local theatre? Check in on your portable media unit from anywhere.

Are you interested in building your expert-status? Whether you’re dreaming of consulting or already running a business of your own, you probably know that gaining expert status can help you with building client relationships. That’s why we offer Six Tips for Jumpstarting Your Expert Status when you sign up for our newsletter.

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Big data – the super hero consulting opportunity

Big data offers a world of opportunity for consultants. Despite the boring moniker, big data can help turn you into a superhero – imagine preventing diseases, deterring terrorism and fighting crime. Well, with big data, you can do that. Big data refers to data sets so huge that they defy management by tools like databases. It’s hard to capture, store, search, analyze, visualize, share and interpret big data. Figure out how to help people do any of those tasks and you’re in business.

Use 3D charts at your own risk

I’m at O’Reilly Strata to learn about big data. Of the many fabulous presentations this afternoon, I chose Naomi Robbins’s “Communicating Data Clearly”. Robbins is an expert on graphical data presentation. And she’s got some vivid examples of where using graphics to convey data can go really wrong — or really right.

5 ways to use video cameras in your business

Video cameras are becoming more common as quality increases and prices decrease. Here are 5 ways to use video cameras in your business:

1. Tutorials

Use video cameras in your business to create video tutorials on basic concepts related to your business. Clients will appreciate these tutorials, and on-camera tutorials can save you time and money because you may be able to provide video tutorials instead of in-person training.

2. Social media / YouTube

Use video cameras in your business to promote your products or services via social media. Create simple how-to videos that provide valuable information and position you or your organization as an expert at the same time. Cross-promote these videos at Youtube, Viddler and on other video sharing sites to increase your reach. You can even pull the audio from your videos and package the audio as free podcasts to be distributed on iTunes and elsewhere online.

3. Insurance

Use video cameras in your business to document your workspace and to provide evidence in the event of an emergency like a flood, fire, or theft.

4. Client testimonials

Use video cameras in your business to capture client testimonials. There is nothing more powerful than the endorsement of satisfied clients. When done professionally, on-camera client testimonials can have powerful impact on your business. If your camera skills aren’t up to par, consider outsourcing this project to video professionals.

5. Interviews for information gathering

Use video cameras in your business to aid in your requirements-gathering process. Not all clients will be receptive to being on film, but others will find being on camera an added bonus. And for you as a consultant, you’ll be able to refer back to important meetings and decisions for clarification.

Are you interested in more tips on how to build your expert-status? Whether you’re dreaming of consulting or already running a business of your own, you probably know that gaining expert status can help you with building client relationships. That’s why we offer Six Tips for Jumpstarting Your Expert Status when you sign up for our newsletter.

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10 ways to use digital cameras in your business

10 ways to use digital cameras in your business:

1. Document for insurance purposes

Use digital cameras in your business to document your workspace for insurance purposes. Be sure to take photographs of your office detailing your business equipment and store the photographs in a safe place. These photographs could prove invaluable if a fire, flood or other disruption occurs at your home office or workplace.

2. Enhance your blog posts and articles

Use digital cameras in your business to enhance your business blog. Leave the photographs on your main website up to the professional photogaphers, but if you have a business blog use your digital camera to take relevant photos to enhance your blog posts. A picture is worth a thousand words!

3. Add benefit to client meetings

Use digital cameras in your business to enhance your client meetings. As a graphic design consultant, a client may indicate a color that he prefers or a logo idea based on an album cover or keychain. Having a digital camera at the ready will help you to capture the client’s desires digitally right then and there.

4. Document your work flow and efficiencies 

Use digital cameras in your business to document your work flow. Snap photos of your workspace as you work on a project. Notice piles of paper everywhere? A pattern of disorganization? Use the photographs to identify problems in your organization and make changes to improve your organization skills and efficiency.

5. Take photos of milestones

Use digital cameras in your business to document milestones. Get your first large cheque in the mail? Snap a photo. Land a superstar client? Take a picture of yourself with your big silly grin right after you hang up the phone. These photos make for great reminders and will help motivate you if you’re having a bad day.

6. Take photos of important events and functions

Use digital cameras in your business to capture notable events of interest to your clients. Did you sponsor a banner or table at a networking event? Did you win an award at a business networking award dinner? Taking photos of these notable events and posting them to your Facebook page, blog, email newsletter, website or other social media outlet will increase your brand power and status as an expert in your field.

7. Enhance PowerPoint presentations

Use digital cameras in your business to enhance your PowerPoint presentations. Sometimes stock photography is not enough. However, ensure that the quality of your photos is up to par. If your photographs are blurry or low-quality, stick with stock photography instead.

8. Take mandatory photos

Use digital cameras in your business because it may be a necessity. Taking your own photos may be necessary depending on your niche. For example, an environmental consultant may need to take photos of the terrain and adjacent areas to include in an environmental assessment or report.

9. Use as a scanner in a pinch

Use digital cameras in your business if your scanner goes on the fritz. In a pinch, a digital camera can serve as a scanner if needs be. The quality isn’t great, but taking a photograph of a document and emailing to a client is better than having to retype it manually.

10. Create promotional or informational videos using still photography

Use digital cameras in your business to create YouTube or other videos. Did you know that you can create effective videos by linking still photographs together? It’s very easy and can result in effective videos that combine photographs and overlaid text.

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Making a great first impression

Making a great first impression can make a big difference to your career. This guest post by Tim Grayling gives you 10 tips for making sure that first impression counts in your favour.

Who cares what they say anyway?

Are you paralyzed by what other people think? Are you afraid of being seen as a failure? Are you unable to live your dreams because of fear of criticism or because you’re afraid of what other people might think? We might not like to admit it, but we’ve all got fears.

Fear is one of the primary reasons that people keep on doing what they’ve always done. Change is difficult. Change is scary. But change is also what is going to move you into new areas of your life. Without change, you won’t climb higher than you already are.

Don’t wait for opportunities to fall into your lap, because they rarely do. Rather, you’ve got to make your own opportunities and design your own future – regardless of what other people think.

If you’ve got a desire to give power to the entrepreneur within but are worried about what other people will think, stop worrying right now. Who cares what "they’ say? Whether you’re concerned about what your parents, coworkers or friends might think, the most important opinion that you should be giving credence to is your own.

Of course, we all want support from those closest to us, like our spouses. But if there are relatively insignificant people in your life who don’t support your efforts, ask yourself how much value you should put on the opinions of people who may not have your best interest in mind.

Seek support from those closest to you and gain confidence in your own goals by arming yourself with valid information and by connecting to others who are already achieving success in similar areas.

And after all, who cares what "they" say anyway? At the end of the day it’s what you really think about your own life that matters.

Are you looking for support and guidance on your journey to a new career? In addition to the over 900 free articles here on Consultant Journal, we offer products to help you when ready to seriously take the leap.

Course and mentorship package:

Become a Consultant: How to Make the Leap - With audio and written lessons, 25 exercises, discussion forums and more, you’ll have mentorship in your journey to consulting.

Guidebooks for independent learners:

Discover Your Inner Consultant: A Guide for Discovering What Consulting Business You Could Start – You’ve started thinking about becoming a consultant. Maybe you’ve mulled over a few ideas or maybe you’re stumped. But how do you choose a consulting business? How do you figure out what business would work best for you?

Discover Your Inner Entrepreneur For Moms: A Guide for Discovering What Business You Could Start – Are you looking at combining kids and career? Maybe you’ve heard about moms who have their own businesses and you’re wondering if it would work for you. But how do you know if starting a business would work for you? How do you make sense of all the opportunities out there and find one that works for you?

Consulting Fees: A Guide for Independent Consultants – Learn a system for setting consulting fees and maximize your earning potential. Set your rate and ask for it with confidence.

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Welcome, Buffalo Law Journal readers

Consultant Journal was recently featured in the Buffalo Law Journal. If this is your first time here, welcome!

Some of the most popular pages on this site are listed over here to your right.

And you can use the handy search tool to dig up specific topics.

If you read the Buffalo Law Journal piece, you may be interested in this article on surviving feast or famine consulting cycles.

By the way, if you sign up for our newsletter (3100 strong), you’ll get Six Tips for Jumpstarting Your Expert Status.

Cheers!

Giving power to the entrepreneur within

Giving power to the entrepreneur within is something that many of us think about but few of us take action on. Whether it’s financial responsibilities, healthcare, our children, or one of the many other responsibilities that we face, sometimes the entrepreneur within gets snuffed out.

There are many benefits to having a regular 9 to 5 job, which can make it difficult to leave the safe-zone of being employed by someone else. However, there are also benefits to unleashing your inner entrepreneur, including making a killer hourly rate and having the flexibility to live life on your own schedule.

That being said, don’t give power to your entrepreneur within without taking the necessary steps to minimize your risk. Some of these steps may include securing a business line of credit before you leave your regular job, putting a substantial amount of savings aside to act as your buffer zone, doing plenty of research on your industry and connecting with successful people who are living the life that you want. Perhaps even consider seeking out a mentor who can guide you along your journey to giving power to the entrepreneur within.

Whether you’re interested in becoming a small business consultant, becoming an independent consultant, or starting a new career that is uniquely yours, take action today by getting serious about planning for your future. Where do you want to be in five years and how are you going to get there?

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Tell me about your business

Have you started a consulting business? Even an itty bitty one? Have you grown the one you had? Tell me your story and how Consultant Journal has helped and I’ll consider you for a blog post, complete with a link to your website. One of the things I love about this blog is the opportunity to hear from people just like you. So many of you send emails. If you’d like to share your story with the wider world (and promote your business), contact me.

Do a lot of moms start businesses?

Earlier this week, I went to a business meeting. As part of my introduction, I mentioned that I have two businesses. At break time, a woman asked me about my work and asked if it was a “cottage business” so I could be home with my kids. I was stunned. I’ve had my business for 14 years, I have an MBA, and, yes, I have kids. I cannot even imagine anyone asking a man if his business was a “cottage business”.

Help Consultant Journal provide better content in 2011

Every year at this time, I review my business plans for the coming year. When I started Consultant Journal, it was just a personal blog – a way to describe my life as a consultant and perhaps help other people out. Over the years, I’ve had the privilege of helping other people start and run consulting businesses and I’ve also connected with many wonderful people who’ve helped me.

Consultant Journal is important to me and it’s important that I help meet your needs as readers and community members. With that in mind, I’m embarking on my first survey.

You can find the Consultant Journal survey at http://www.surveymonkey.com/s/GF5JG9R

The point of the survey is to help me deliver the content and materials that best fit with the needs of readers. If you have any suggestions now or at any time, I welcome your feedback.

Best wishes for a happy, prosperous 2011.

Andrea

5 ways to deal with being scared

Having strategies to deal with being scared is crucial, because in life we experience a lot of fears. Be it fear of public speaking, fear about our businesses, or fear about starting over in a new career, you’ve got to have a strategy for dealing with feeling frightened. Take a look at the below ways to deal with being scared so that the next time you start to feel paralyzed by fear you’ve got a plan for moving yourself through fear into action.

5 ways to deal with being scared – Getting specific

1. Face your fear head on

Fear is almost always about the unknown. Typically, we experience generalized fear about a certain topic, for example, you might experience fear related to possible failure if you decide to become a small business consultant. But don’t get overwhelmed by the first stage of general fear. Force yourself to move deeper into your fear and ask yourself, what is it that you are really afraid of? Get specific. Write your specific fears down, such as:

  • I am afraid I won’t make enough money as a small business consultant
  • I am afraid I will be exposed as not having enough knowledge to call myself an expert
  • I am afraid that no one will want to hire me
  • I am afraid that I will fail and be embarrassed in front of my friends and family

2. Outline the worst case scenarios

Next, take each of your fears and address them. What would the consequences be if your worst fears came true? Write the worst case scenario consequences down for each of your fears. For example:

  • I am afraid I won’t make enough money as a small business consultant (Consequence: I will lose my home, my car and my lifestyle)
  • I am afraid I will be exposed as not having enough knowledge to call myself an expert (Consequence: I will feel embarrassed and ashamed in front of a colleague or a client)
  • I am afraid that no one will want to hire me (Consequence: I will feel embarrassed and I won’t have any clients, which means I won’t be making any money)
  • I am afraid that I will fail and be embarrassed in front of my friends and family (Consequence: my family and friends will feel sorry for me and I may lose some esteem in their eyes)

3. Own the worst-case consequences

Part of moving through your fear and getting out on the other side is to know that you can handle the worst case scenarios of all your fears. Take each "consequence" above and picture it happening. What would you do if the worst case consequence happened? How would you handle the worst case consequence? How would your life be impacted?

For the majority of our fears, the worst case scenario is usually not even that bad in the first place. Quite often, worst case scenarios simply involve feeling embarrassed. Generally, once we "own" the "worst" consequences we realize that the consequences are not as serious as we were making them out to be.

Further, 95% of our fears never even come true!

4. Create preventive solutions

Now that you’ve "owned" the worst possible results and faced the realities of your fear, you can do your best to prevent the negative consequences from occurring, where possible.

5. Set up your support system

Lastly, don’t ever think that you can go it alone. No matter how strong or intelligent we are, we are always in need of support. Friends, families, mentors and even neighbors are important pillars that will help you when the going gets rough.

Remember, it’s okay to be scared. In fact, fear can be a good thing. Fear can mean that you’re pushing yourself to try something new and that you’re out of your comfort zone. Don’t let fear paralyze you or keep you from achieving your goals. Use these 5 ways to deal with being scared and tackle your fears today.

Related posts:

How I overcame fear of public speaking

What are your biggest fears about your business?

Do you need to like public speaking to sell?

7 reasons to pay attention when something doesn’t fit

 

5 ways to help define success for yourself

If you’re already achieving success, it can be easy to sit back and keep on doing what you’ve always done. But don’t get complacent. Challenge yourself and your business to implement these 5 ways to help define success for yourself.

1. Go after more desirable clients

Don’t just wait for clients to come to you. Consider who you’d like to work with and make it your mission to make that person your client. You’ll be amazed at how your business can change when you start selecting who you’d like to work with — rather than simply accepting the clients who find you.

2. Teach a course

Are you passionate about your work? Would you like to spread that passion with young minds or likeminded entrepreneurs? Consider teaching a course, offering a workshop or making a presentation to your local business networking organization. You’ll be challenging yourself, sharing knowledge, marketing yourself and building your expert status all at the same time!

3. Diversify your income streams

Are you a consultant? To rev up your business, why not try something new and diversify your income streams? Don’t give up your bread and butter, but why not consider creating passive income streams for yourself?

4. Become a mentor

Remember what it was like when you were just starting out in entrepreneurship? Couldn’t you have used a guiding hand and someone to talk to who has been through it all? Consider becoming a mentor. It’s satisfying and rewarding at the same time.

5. Success isn’t always about business

Success in business can mean running a company that allows you to stay home with your children or take extended vacations. Success can mean better work/life balance or heading up a consultancy that actually makes the world a better place.

Success is whatever you want it to be.

No matter where you are in your career, try to incorporate these 5 ways to help define success for yourself into your daily and weekly routines. Don’t get complacent or cave in to fear. Take your life to the next level!

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Holiday card alternatives

Every year, I send my clients, vendors and business partners holiday cards. It’s a great way to say "thank you". In recent years, I’ve shifted to New Year’s cards, when people are back in the office and a little more ready to actually spend a moment or two on reading the card. Plus it avoids offending anyone who doesn’t celebrate holidays in December — just about everyone is okay with New Year’s.

As a green-thinking, home-based business owner who strives to reduce waste, I’ve been wondering if I should give up holiday cards and move to an alternative. A few businesses I know send out electronic cards — but they’re ad agencies and graphic designers, so you can imagine just how fabulous those are. I’ve also thought about donating what I would have spent on cards.

However, I just started a donation team at Kiva. Kiva allows people to make microloans – really tiny loans — to people in other parts of the world. You can help someone buy inventory for their business, buy a motorcycle to use as a taxi, buy a stove, expand their house, go to school — there are tons of options. See http://www.kiva.org/team/consultant_journal. If you’d like to join the team, please do so! It’s $25 to get started and the wonderful thing about making microloans is that, when you’re paid back, you can donate the money again (or pocket it, if you need to!). I’ve been making loans for a few years now and I’ve helped families throughout the world. I love making Kiva loans and encourage you to consider it, whether you’re sending out holiday cards or not.

Still interested in holiday cards? See:

5 reasons to listen to your inner voice

5 reasons to listen to your inner voice — come on, you’ve heard it. It’s that little voice inside your head telling you that something just isn’t right, that there’s got to be more. It’s that little voice that whispers, "Is this all there is?"  You owe it to your little voice to pay attention. Here are 5 reasons to listen to your inner voice.

5 reasons to listen to your inner voice

1. It’s the real you

You know that inner voice? It’s the real you, and it’s trying to send messages to the you that you’ve become. Don’t you want to be the real you?

2. Your inner voice is a window to your passions

We all have passions, but the majority of us don’t get to work with our passions. Chances are your inner voice is trying to get you to align your work with your passions and values. Whether your passion is helping small businesses succeed or becoming an independent consultant, the closer your passions align with your work the more satisfied you’ll be.

3. Happiness breeds success

If you want to succeed in business, hard work is a must. However, when you love your work, you can put in longer hours, stay focused, and really dig in to your industry — all without feeling like you’re simply at "work." And when you’re happy in your work, success is that much more attainable.

4. Life is short

How long have you been ignoring your inner voice? Life is short, and the sooner you take action towards your passions the sooner you’ll get there. Chances are that you’ve been ignoring your inner voice for too long.

5. Your inner voice and the world of business

Listen to your inner voice, but approach your future with a practical strategy for success. Is your inner voice telling you to quit your lucrative corporate job to become a poet? That may be too far a stretch, but with a little digging into your passions you may find that what you love about writing poetry is mostly about written expression and creativity. Professional poet may be out, but there are numerous viable career options that revolve around creative expression through words, such as freelance writers, editors, marketing consultants, and much much more. 

These 5 reasons to listen to your inner voice are designed to get you thinking about what you really want to become. Are you ready to take action but do you need help linking your inner voice with a career? If so, then check out Discover Your Inner Consultant. This comprehensive guidebook leads you through a personal inventory of your skills and passions.

Picking the right consulting business may seem overwhelming. But, after working through the questions in this 77-page guide, you’ll have the knowledge to help you determine what businesses may be right for you. 

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7 reasons to pay attention when something doesn’t fit

Whether it’s your job, your family life, or another element in your life that isn’t working out, there are always signs–if you pay attention. But the question is, what are you going to do about the signs that are telling you that something in your life isn’t working?

Here are 7 reasons to pay attention when something doesn’t fit:

1. Your life – your future

There comes a time when we have to take responsibility for our lives and our futures. This is your life! Design it how you want it to be. Don’t let "how you’ve always done things" dictate how you’re going to do things from now on.

2. There is a better way

A job doesn’t have to feel like a job. Sure, there will always be hard work and it isn’t always easy, but there is a better way.

You can start a business that is inline with your values and your needs. Flexible work schedules, more personal satisfaction, and better compensation are all possible.

Stop and think about it for a minute. What would be on your bucket list? Could you become an independent consultant?

3. The sooner you start, the sooner you’ll be on the road to success

Businesses grow over time. If you nurture your business now, you’ll be planting seeds that will continue to grow over time.

4. Your family deserves the best you

When you’re happy, the people around you know it. Don’t your spouse, your friends, your children and your family deserve the best you? 

(Not to mention the fact that you deserve to be as happy as you can be!)

5. Trust your intuition

Our minds and bodies are incredibly in tune with our emotions. When you feel that something doesn’t fit, odds are that it doesn’t fit.

Listen to those feelings and take action on them. But don’t do something crazy. Take action now — today — by setting goals and getting serious about the changes you want to make in your life.

6. Value yourself

Are you in a position that doesn’t reflect what you’re capable of? Design your own career and achieve everything that you know you can do.

7. It’s never too late

It’s never too late to try something new. Repeat after me: it’s never too late to try something new!

A wise thinker once said, "The best day to plant a tree was twenty years ago. The second best day is today."

Are these 7 reasons to pay attention when something doesn’t fit striking any chords with you? Are you ready to take the leap into a new field?

Want help in making the transition to consulting? Enroll in the official Consultant Journal course — Become a Consultant: How to Make the Leap. With audio and written lessons, 25 exercises, discussion forums and more, you’ll have mentorship in your journey to consulting.

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How to succeed as a financial consultant

” How to succeed as a financial consultant” is a guest post from Neil R. Williams. He’s a financial consultant by profession and a writer in the finance niche. He consults people on personal finance issues such as on debt problems, credit repair, debt settlement and so. He has articles posted in many financial blogs or sites. The following article is his opinion.

Shop online and support Consultant Journal

I started Consultant Journal several years ago with the aim of helping people understand how to start, run and grow consulting businesses. Over the years it has grown. I’d love to bring more content, more tools and more community to this site.

If you’re doing holiday shopping anyway, you can click through our Amazon link and Consultant Journal will receive a small commission. It doesn’t matter what you buy: holiday cards, books, gift cards, clothes, toys, anything really!

Click the banner here to go to Amazon:

 

What is business? 1948 view

What is business? Well, here’s a 1948 instructional video to tell you all about it.

 

I wrote a post, What is business?, on this subject last year. But there’s just something kinda kitschy and fun about this 1948 educational video…where we see "Mother" and Joan waving to "Father" as he sets off in the car to go to work, seeing as business creates the livelihood for most of the working population. I suppose "Mother" just sits around on her chair and the apron’s just a decoration and the kids take care of themselves, of course. And Mother most certainly wasn’t running off to grab her Tupperware or Avon consultant kits or even bake up some apple pie once the kids were at school. But I digress!

 

My business lets me prioritize my values

People often hear that I have a business and an MBA and assume I have this meat grinder mindset, where it’s all business, all about money and everything’s very unemotional. But that’s till they get to know me. Anybody who knows me knows that my business really reflects my values. And that, because I have a business, I can drop everything to focus on my values when I need to do so.

How to become a business owner

 How to become a business owner – wondering how?

The first step to discovering how to be a business owner is deciding that becoming a business owner is right for you. The way to decide whether owning a business is something you should pursue is to invest the time and energy in understanding what it takes to become a business owner.

Thankfully, research regarding how to become a business owner doesn’t have to be passive or boring. In fact, researching can be as easy as considering what type of business you’d like to own and then immersing yourself in that business: by speaking to those already in the business, reading about the industry or simply launching your own business as a side-job.

That’s right, if you’re wondering how to become a business owner one of the easiest and most valuable things you can do is to start your own business as a second job. In fact, starting a business doesn’t have to be expensive.  When you run a business as a side-job, you’re gaining valuable knowledge and first-hand experience in what it takes to become a business owner without having to give up the stability, benefits and other perks of your current day job. Once your business is up and running, you can take the leap to running your business full-time.

Still wondering how to become a business owner and run your own business? Consider consulting. Why? Because consulting is one of the quickest and simplest businesses to start, consulting offers flexible hours and it’s lucrative. Want to learn more about the type of consulting business you can start that takes advantage of your skills and competencies? Check out the Consultant Journal store for insider tips on how to jumpstart your consulting career.

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Be the Greatest Thing Since Sliced Bread

Positioning yourself as an expert can give your career and your business a boost. After all, when you’re a trusted authority, people are more likely to seek you out and to refer you to others. Whether you’re in business or simply a professional career, figuring out just how to build your expert status can give you an edge.

Me on CBC discussing Toyota Highlander ad series

Here’s the audio for my interview on CBC yesterday. As mentioned earlier this week, I was on the air discussing the Toyota Highlander ad series.

Looking for a career change

Looking for a career change? Stop scanning the classified ads and start considering whether you’ve looked in all the right places for your career change. Have you considered creating your own career? Have you considered becoming a consultant? When looking for a career change, many skilled employees don’t stop to consider whether consulting could be the lucrative, exciting career they’ve been looking for.

If you’re looking for a career change now is  the perfect time to start thinking out of the box. What do you really want out of your career? What do you value? Perhaps working full-time outside the home works for you and your value system. But for many people, working as a consultant satisfies many unfulfilled opportunities, such as work/life balance.

When looking for a career change, it’s important to understand what you like about your current position and what you would change about your current career. If you’re looking for more excitement, more flexibility and more satisfaction, consulting may be for you.

Looking for a career change? Don’t take that next job until you’ve fully considered what’s important to you.

Think consulting might be what you’re looking for but not sure where to start? Consider checking out the Consultant Journal store, which includes links to products that help you determine which type of consulting business to start (for everybody or for moms in particular), how to set your consulting fees, and an online course that helps you jumpstart your consulting career.

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Toyota Highlander ad series review

Toyota Highlander ad series — I’m posting the extended versions of several ads here. On Tuesday on CBC Radio, I’m going to be discussing the Toyota Highlander ad series where the cute blond boy proclaims: “Just because you’re a parent, doesn’t mean you have to be lame.”
In advance, here are some clips of the Toyota Highlander ad series.

Repositioning for higher earnings

Could you be making more doing something else? It’s a question I encourage entrepreneurs to ask from time to time. While you want to be on target with your goals – business and personal – it sometimes makes sense to examine the ways in which you meet those goals. Sometimes, you can build a new revenue stream or even ramp up your current earnings simply by making a few changes.

Let’s say you’re a math tutor. You make $30 to $50 per hour, although you have to travel to the homes of your students. You’re also stuck working from 3 pm to 9pm, when your students are home from school. Could you make more doing something else? Is there another line of work that will deliver higher consulting fees for doing essentially the same thing?
 
Well, let’s say you repositioned. You know you’re strong in assessing client needs, planning how to deliver information, coaching and mentoring, and managing the client relationship. You’re also obviously strong with math. What if you repositioned to provide math skills building for the business market? Let’s say you repositioned to create a side business that delivers math education for business leaders. You could:
  • Create a continuing education course called “10 ways to increase business profits with better math skills”
  • Develop a half-morning seminar called “Math smarts for non-techies” and pitched it to marketers, HR professionals, communicators and other non-math professionals
  • Build “scoreboards” to help professionals measure success in marketing, HR and other areas
  • Offer coaching for executives who want to be able to think on their feet in meetings and do math in their heads, so that they can make better business decisions
  • Run your own GMAT prep numeracy courses for people who want to get into MBA programs
All those programs would most likely command far more than $30 to $50 per hour. In fact, with a little planning, you could be billing hundreds of dollars per hour. And you’d pretty much be doing what you already do.
 
So, could you be making more doing something else? Do you have an inner consultant in another area, just waiting to be unleashed?
 
Related
 
Do you offer services to consultants? Check out our consultant service directory listings.

Reinvention Summit & Free Ebook

I just got an email about the world’s first Virtual Summit on the future of storytelling – The Reinvention Summit.

Desk jobs and joint aches, pains and health

If you work at your desk all day, you may not always sit in the best position. And that can leave your joints feeling sore. I recently wrote about joint health for BC Living Magazine and thought I’d share the article: Boning up on joint health.

Over the years, I’ve had problems with joint pains and joint health. I was in a car accident that gave me whiplash and thus knee pain, back pain, hip pain, nech pain, arm pain — you name it! Because I’m unable to take ibuprofen and I found myself pregnant or nursing during much of that time, I had to turn to natural treatments and natural joint pain solutions. For me, hot baths, physiotherapy, ice and heat, exercise, muscle training, Tylenol, mindfulness and other natural approaches were really my only options. I also chose a more ergonomic chair and made sure that I held my neck and body in good positions.

Do you have joint pain?

Become an independent consultant

Become an independent consultant today. Wondering whether you could become an independent consultant? Learn how to become a consultant in a few easy steps. Here you’ll find all the answers to your questions related to becoming an independent consultant.

Top questions related to how to become an independent consultant:

What is an independent consultant?

There are hundreds of different types of independent consultants, from jury consultants to image consultants, and much more. Wondering what becoming an independent consultant looks like? Take a look at this diverse list of types of consultants. Want to know more about the business details of becoming an independent consultant? You may want to consider registering for the online course, Become a Consultant: How To Make the Leap.

How do I become a consultant?

After deciding that becoming a consultant is the right career move for you, you may be wondering how to get started. It all starts with the first step: finding your niche. Not sure where to start? Consider reading Discover Your Inner Consultant (77-page PDF) and Discover Your Inner Entrepreneur (for moms) (110-page PDF). These two guides will help you hone in on your skills and passions, which will lead you to your unique independent consulting niche.

Why would I want to be a consultant?

Got doubts? Check out the big list of reasons to become a consultant!

Do I have the skills to become an independent consultant?

Want to know whether you have the skills to become an independent consultant? In order to become an independent consultant you don’t need to be the world’s expert in your niche. Read more about the skills necessary for success in consulting in Discover Your Inner Consultant.

Don’t wait to get started on your new career. Become an independent consultant right now. Not sure where to start on your road to your future career as an independent consultant? Consider reading Discover Your Inner Consultant (77-page PDF) and Discover Your Inner Entrepreneur (for moms) (110-page PDF), or register now for the Become a Consultant online course

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The tragic life and death of Pets.com

Pets.com died a miserable death just 10 years ago this week. Back in 1999, Pets.com was one of the hallmarks of the dot-com era and its death signified the dot-com crash. The

Have the confidence to see yourself as an expert

Have the confidence to see yourself as an expert. When thinking about whether to become an independent consultant, you may wonder whether you can really bill yourself as an expert.

Don’t get bogged down in the concept of being the absolutely best. Understand that there will always be someone who knows more than you about your industry. But you certainly know more than most people, and that’s what your clients value about you–to your clients, you are an expert. Have the confidence to see yourself as an expert.

For example, as a jury consultant, you know more about jury behaviour than almost all of the population. True, there may be a superstar jury consultant who has more experience than you, but you know a lot. Be confident and focus on what you do know.

The key is to have the confidence to see yourself as an expert by building your expert status in concrete ways. Wondering how? Subscribe to Consultant Journal’s newsletter and receive Six Tips for Jumpstarting Your Expert Status when you sign up.

Above all, you’ve got to have the confidence to see yourself as an expert. Have confidence in yourself and your clients will too.  Are you confident enough to consult?

Your confidence will grow over time. Give your confidence a boost and start building your expert status now.

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Starting a consulting firm

Starting a consulting firm can become a reality. Have you always dreamed of starting a consulting firm? Stop dreaming and start planning. Soon enough you too can start a consulting company.

Starting a consulting firm can be broken down into a few key steps:

1. Choose your niche

Starting a consulting firm begins with a niche. What type of consultant will you be?

2. Choose your clients

The more specific your client base is the easier it will be to market your services. Choose your clients.

3. Set up your office

Whether you’re starting a consulting firm that’s home-based or out in the public eye, you’ll want a clear, clean place to work. Set up your office.

4. Start marketing

Starting a consulting firm means getting your name out there. Understand your market and start marketing your services. Want to know the secret to marketing your consulting company? It’s all about relationships.

5. Start consulting

Once you’ve landed your first client, do your best work. Pull out all the stops, because your existing and past clients are your number one priority. They will give you referrals and they could end up coming back to you again and again. Start consulting!

Starting a consulting firm can become a reality. Whether you’re planning on jumping in with two feet starting a consulting firm from scratch or whether you’d like to start slow and keep your day job, it can be done.

Are you looking for mentorship to help you get started? Consider registering for the Become a Consultant: How to Make the Leap course. With audio and written lessons, 25 exercises, discussion forums and more, you’ll have mentorship in your journey to consulting.

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Do consultants charge tax?

Do consultants charge tax? It’s a legitimate question. Whether or not consultants charge tax depends on many factors.

Your location – Do consultants charge tax?

In order to determine whether you should be charging tax as a consultant, make sure you’re heeding advice that pertains to your own country and state or province. If you’re in the United States, the easiest way to determine whether to charge tax is to contact the Internal Revenue Service, as well as your state. If you’re in Canada, contact Service Canada and your provincial government.

Don’t simply go by what other consultants are charging. Get tax information straight from the source.

Your client’s location – Do consultants charge tax?

Whether you charge tax will also depend on the location of your clients. If you offer services over the web you may have to charge different taxes to different clients depending on their location.

Your services – Do consultants charge tax?

The type of taxes you charge may depend on the type of services you offer. Once again, get guidance straight from the source! Be sure to clearly indicate which services are taxable on your invoice.

Your income – Do consultants charge tax?

The taxes you must charge may depend on your income. Because your income will change over time, be sure to reevaluate your taxation policies on a semi-annual basis.

As you can see, the answer to whether you should charge tax depends on your location, your client’s location, the type of services you provide and your income. When in doubt, contact the government in your area or seek advice from your financial advisor regarding whether to charge taxes.

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Major update to Consulting Fees guide

Today, I’m excited to announce the launch of the second edition of Consulting Fees: A Guide for Independent Consultants. I’ve completely overhauled the original guide and expanded it to 124 pages. To help you move your businesses to the next level, I’ve added a major section on Solution-Based Fees, which includes help in overcoming any emotional blocks you may have in charging fees that represent the value of the solutions you offer.

Independent consultant rates

Independent consultant rates are something that all consultants are curious about. What should your independent consultant rates be? How much are your peers and competition charging? Are your independent consultant rates to low or too high?

Setting your rates as a consultant is crucial. Charge too little, and you’re short-changing yourself and making it more difficult to succeed as a consultant. Charge too much, and you might find it difficult to get off the ground when you become an independent consultant.

If you’re charging independent consultant rates you want to feel confident in what you’re charging. And how do you gain confidence in your fee structure? Confidence and knowledge are intertwined. You want to understand the rationale behind your rates and understand what you offer your clients.

I’ve written countless articles on this topic, as well as a comprehensive book that will help you learn a system for setting consulting fees: Consulting Fees – A Guide for Independent Consultants.

Remember, as a consultant, there is almost nothing more important than your rate. Independent consultant rates send a message about your value and can mean the difference between success and financial freedom.

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Consulting fee formula models

Consulting fee formula calculations may feel daunting. But feeling confident about your consulting fee formula and model can make a huge difference to your business. When you feel certain about the approach you’re taking to setting fees, you’re in a better position to deal with clients who want you to knock off a few dollars, increase the scope or simply not pay at all.

Tips for your consulting fee formula

The following consulting fee formula article can help you work through various models for setting fees. But, more than anything, reviewing the entire way you build, market and deliver your business services may help you in the long run. As mentioned in Consulting Fees: A Guide for Independent Consultants, your emotions and self confidence tie into the money you make in the long run. Regardless of the formula you use to set your consulting rate, you have to feel secure.

Side jobs and second jobs

Side jobs and second jobs are more common than you think. Side jobs and second jobs aren’t just held by those struggling to make ends meet. No, side jobs and second jobs are held by people from all income brackets, including managers, teachers, and top-level executives.

Why would employed people want to take on side jobs and second jobs? For example, you may have a hobby that costs a lot of money. But what if, instead, you chose side jobs and second jobs as your hobby? You’d be eliminating the costs associated with your hobby and replacing the costs with an income!

There are many reasons to have side jobs and second jobs:

  • To earn extra income to pay down debt, go on vacations, etc.
  • To gain experience in an industry that interests you
  • To spend your free-time in a productive way
  • To offer you job satisfaction
  • To replace a hobby
  • To work towards a transition to a full-time career change

If you’re interested in making some extra income, building your own business and working from home, side jobs and second jobs may be perfect for you. Check out this list of ideas for second jobs.

Of course, you could always consider whether you want to become an independent consultant as your side job. Consulting is a common idea for side jobs and second jobs because as a consultant you can earn a very high hourly wage. If you want to find out more about what it takes to become a consultant, check out the becoming a consultant FAQs.

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What to do during downtime

What to do during downtime is a common question to ask after you become an independent consultant. As a consultant you may find yourself in a feast or famine work cycle where you are very busy at some times and in a lull during other times.

When in a lull you may wonder what to do during downtime. Of course, downtime can be a great time to catch up on your personal life, take a breather, ramp up your marketing, reorganize your office or catch up on old business. In fact, a friend wanted to become a small business consultant, and she now spends her downtime meeting with small business owners in her community.

But when I think about downtime I think about diversifying my income, and I tend to work on passive income projects.

Passive income is income that doesn’t require any additional work on your part. In other words, "passive" income is not directly tied to your time or energy (hence the concept of "passive" income). Generally, passive income refers to something that can be sold over and over without any additional effort on your part.

Some examples of passive income are:

  • Selling advertising on a website
  • Selling e-books
  • Selling software
  • Selling graphic design templates
  • Selling digital art, such as icons
  • Selling packaged digital goods
  • Earning referral fees

What to do during downtime is up to you. But if you know more projects are around the corner and you don’t need to be hitting the pavement marketing your services, I encourage you to think about building passive income streams.

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30 things I love about being a parent entrepreneur

A list of 30 things I love about being a parent entrepreneur.

Even I have my days

I’ve been a consultant for more than 13 years. I love consulting and I love helping other people get into it. Heck, I’ve written hundreds of articles on consulting for this site. I’d have to love what I do to pump out that much content! But even I have my days.

Become an independent consultant

Become an independent consultant – Think being an independent consultant is just a pipe dream? Think twice. You can become an independent consultant. Yes, even you.

Here at Consultant Journal, we have over 800 free articles that explain every aspect of how to become an independent consultant, from choosing a consulting specialty and setting consulting fees to marketing your business.

Become an independent consultant in seven steps:

1. Do your research

In order to become an independent consultant you’ve got to do your research. What is a consultant? How do consultants make money? What are the risks of being a consultant? What are the benefits? Learn the ins and outs of becoming a consultant by reading, researching and meeting working consultants.

2. Get your financial house in order

Becoming an independent consultant may mean giving up a steady paycheck, and many consultants go through the feast or famine cycle. Get your finances in order before becoming a consultant. Amass a minimum cushion of savings, get your debts in order, get a business credit card for operating costs, open up a business bank account and consider applying for a low-interest line of credit. These financial products are easier to obtain before you make the leap to consulting so, if possible, plan before you leap.

3. Choose a consulting specialty

Independent consultants are experts who sell their knowledge. Experts are specialists in a very focused niche. Check out this list of ideas or cut to the chase and purchase the Discover Your Inner Consultant guidebook.

4. Understand the value that you provide to clients

When you become an independent consultant you are providing crucial advice and services that will invariably help your clients improve their interests. In order to become a financially successful independent consultant you must understand what you’re selling.

5. Set your consulting rates

After you become an independent consultant you will quickly learn that there is nothing more important than how you set your rates. Further details on how to set your rates are here or, for the full discussion, purchase our guidebook: Consulting Fees: A Guide for Independent Consultants.

6. Build your expert status

As a consultant, you’re billing yourself as an expert. Subscribe to Consultant Journal’s newsletter and receive Six Tips for Jumpstarting Your Expert Status when you sign up.

7. Make the leap to consulting

Be it full-time or part-time, you are ready to become an independent consultant!

Still wondering how to truly become an independent consultant? In addition to the over 800 free articles here on Consultant Journal, we offer a few products to help you when ready to seriously take the leap.

Course and mentorship package:

Become a Consultant: How to Make the Leap - With audio and written lessons, 25 exercises, discussion forums and more, you’ll have mentorship in your journey to consulting.

Guidebooks for independent learners:

Discover Your Inner Consultant: A Guide for Discovering What Consulting Business You Could Start – You’ve started thinking about becoming a consultant. Maybe you’ve mulled over a few ideas or maybe you’re stumped. But how do you choose a consulting business? How do you figure out what business would work best for you?

Discover Your Inner Entrepreneur For Moms: A Guide for Discovering What Business You Could Start – Are you looking at combining kids and career? Maybe you’ve heard about moms who have their own businesses and you’re wondering if it would work for you. But how do you know if starting a business would work for you? How do you make sense of all the opportunities out there and find one that works for you?

Consulting Fees: A Guide for Independent Consultants – Learn a system for setting consulting fees and maximize your earning potential. Set your rate and ask for it with confidence.

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Digital cameras for business

Digital cameras for business are becoming increasingly common. Many large organizations have digital cameras in office, and that goes for consultants, too.

Digital cameras can be used for many business purposes, including taking photos to include in presentations and proposals, to document change, to capture people and ideas and to promote products or services. Many smartphones have digital cameras built right into them, and smartphones can be great to snap quick pictures as reminders. But if you plan to use your photos for public consumption, opting for a high quality digital camera–perhaps even a digital SLR camera–is wise.

Professionals should have a dedicated digital camera for business use instead of using a personal camera for both home and business use. Why? Because if you’re sharing one camera for both purposes you’ll never have the camera when you need it: when you want your camera at home it’ll be at the office, and vice versa.  However, if you work from home, distinguishing business versus personal is not as important. If you do buy a digital camera to use in your business, don’t forget to consider the tax benefits of your purchase.

What do you think about digital cameras for business? Are digital cameras for business necessary? How do you use digital cameras for business purposes?

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Become a small business consultant

Become a small business consultant today and enjoy the benefits and freedom of being a consultant.

What is a small business consultant? A small business consultant is an independent consultant who helps other small businesses thrive by offering advice and an outsider perspective.

Here are the top questions about how to become a small business consultant.


1. Who should become a small business consultant?

Unlike some consulting niches, small business consultants come from varied backgrounds and certification is not required. Invariably, though, small business consultants should have experience working (or studying) successful small businesses.

Small business consultants need to have an understanding of the following areas:

  • Defining small businesses
  • Growing small businesses
  • Attracting customers
  • Identifying problems and proposing solutions
  • Business strategies
  • Marketing strategies

2. How long does it take to become a small business consultant?

The length of time it takes to become a small business consultant can vary greatly. Being a small business consultant means developing a rapport with small businesses. The length of time it takes to attract clients depends on your network, marketing skills, expertise, social skills, confidence, expertise and many other factors. Check out this article that explains how long it takes to become a consultant.

3. What are the benefits of being a small business consultant?

Besides the basic benefits of being a consultant, small business consultants report high levels of job satisfaction because they help small businesses grow and witness the changes firsthand.

4. I’ve decided to become a small business consultant. Now what?

In order to become a small business consultant you’ve got to take the leap! If you’ve done all your research and you think you’re ready to become a small business consultant, then you’re ready to start building your expert status. Want to know how to build your expert status as a small business consultant? Subscribe to Consultant Journal’s newsletter and receive Six Tips for Jumpstarting Your Expert Status when you sign up.

Want help in making the transition to consulting? Enroll in the official Consultant Journal course — Become a Consultant: How to Make the Leap. With audio and written lessons, 25 exercises, discussion forums and more, you’ll have mentorship in your journey to consulting.

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Average consulting rates

Average consulting rates vary from industry to industry. If you’re pondering average consulting rates, you probably need to finetune your search. Here’s how…

Back to school time for business owners

Ah, it’s the Friday before the last long weekend of summer here in Canada. We have Labour Day on Monday. Then, on Tuesday, it’s back to school time for my kids. I’ve been racing around trying to get booster shots, make appointments with the principal and teacher, source new BPA/lead/PVC-free lunch containers, go to meet and greets and so on. But, in the midst of all this, I haven’t forgotten myself or my own business.

You see, I see the fall as back to school time for my business too. Going into September, I’m reviewing my progress on my goals for the second half of 2010. I’m setting up a meeting with my mentor. And I’m scheduling meetings with my entrepreneur’s group, going to a few professional association meetings and perhaps taking part in a few panel discussions. Soon enough, I’ll be plowing into some reading too. I don’t know about your part of the world, but everybody slows down in August here in Vancouver.

If you’re looking to hit the books for your consulting business, take a look at our Discover Your Inner Consultant and Consulting Fees ebooks and our Become a Consultant ecourse.

Average consultant fees

Average consultant rates tend to be, well, typical. If you’re hiring or working as an average consultant rates should be lacklustre – because, well, they’re average! What’s more important is the value provided by the consultant.

Work out your hourly rate

Work out your hourly rate considering all the important factors and it could mean the difference between just scraping by versus making a sizable income.

In order to work out your hourly rate you have to consider more than the going rate. Really, you should be thinking about your overall fee structure and the way you want to charge for your expertise. Rather than try to work out your hourly rate, first consider all the options:

  • Set fees based on the project;
  • Set fees based on performance;
  • Work out your hourly rate and charge by the hour;
  • Set consulting fees by using real-life data.
  • Among other options.

Instead of wondering how to work out your hourly rate, consider other methods of charging for your time and expertise. Which method will work best for you? Which method works best for your industry? How do other consultants in your niche bill?

Even if you do work out an hourly rate, be sure you’re considering all the relevant costs that consultants occur.

If it’s time to work out your hourly rate, first consider purchasing my guidebook to make sure you’re covering all the bases: Consulting Fees: A Guide for Independent Consultants. Remember, you’re worth it, and your rates should reflect that.

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Kid health insurance plans

Kid health insurance plans – if you’ve got kids, you may wonder about what sort of health insurance plan you should be looking at. If you’re in the process of evaluating plans that provide health coverage for your children, consider the following:

Average IT consulting rates – tips and tricks

Average IT consulting rates may be part of doing your due diligence. If you’re looking for average IT consulting rates, you have to first identify your goals in seeking it.

Best request for award nomination ever

This email from Kerri Carlson about running Every Woman in the World and juggling parenthood isone of the most hilarious, moving and accurate portrayals of being a parent entrepreneur ever!

When you should subcontract?

Dear Consultant Journal:

I’ve been running my consulting business for a few years now. I have established a network and I get a lot of leads. And sometimes I’m working on project teams where I know that, if I was in the lead, I could be managing some of the vendors. How do you know when you should start subcontracting?

- A.L.

Dear A.L.:

Ultimately, it’s up to you and the amount of measured risk you’re willing to take. But learning to subcontract can be very rewarding. For example, the founder of this site, Andrea Coutu, grew her freelance writing business into a strategic management consulting firm, which means she doesn’t have to be there 24/7 to be making money. The great thing about involving other people is that you don’t have to do EVERYTHING yourself, you don’t have to know everything and you don’t have to be be working on that project to be making money from it. It’s unfortunate that many freelancers and consultants feel compelled to do all the work themselves and then end up working MORE than they ever wanted to. If you start subcontracting, you might find that "risk" gives you more control!

Check out seven signs that tell it’s time to start subcontracting.

Personal inventory – taking stock of yourself

Personal inventory taking a.k.a. taking stock of your unique attributes can help you determine your future in self employment. Your personal inventory can help you figure out how your skills, experiences, strengths, weaknesses, goals and interests all fit together. By getting a better sense of your personal inventory, you can figure out who you are and what you have to offer – and just how self employment might fit into that.

Personal inventory can launch your dreams

Many people dream of self employment, but freeze up when it comes to actually doing something about it. That’s understandable. Not every dream needs to be explored. But taking the time to figure out what your dreams are and how who you are fits into those dreams can help you uncover your potential. And a personal inventory can help you explore who you are in depth.
 

Personal inventory can help with overcoming obstacles

Moreover, by taking the time to work through your dreams and interests, you may discover solutions to problems you thought were unsolvable. For example, some people worry about letting go of their day jobs, so, for them, starting a side business may be the best option. Others worry about carrying all the weight on their own shoulders, so they seek out business partners, joint venture partners and mentors. Still others get nervous about income fluctuation, so they build up solid emergency funds.
 
A personal inventory can help you get a strong sense of who you are, so you can build an action plan to achieve your dreams. And that confidence will serve you in good stead, whatever path you pursue.
 
If you’d like to work through a personal inventory, consider our Discover Your Inner Consultant or, for parents, Discover Your Inner Entrepreneur (for Moms).
 

Related to personal inventory

 

What to charge for consulting – 5 starting points

Knowing what to charge for consulting can be tricky if you haven’t got a plan. But, with a little research and planning, you’ll be able to work out what to charge for consuting fees — and say it with confidence.

Debt snowball method

Debt snowball method — have you heard of it? The debt snowball method is a simple debt management strategy that combines psychological motivation with an effective debt reduction strategy.

Debts can feel overwhelming, especially when you have multiple creditors each seeking their minimum payments. But the debt snowball method may help you feel in control of your finances.

In a nutshell, the debt snowball method works as follows:

  • Make all of your required minimum payments on all of your loans every month;
  • List all of your loans from lowest amount owing to highest amount owing;
  • Funnel all extra and available income to the loan on which you owe the least amount of money (Loan A). Continue doing so until Loan A is paid off.
  • Once Loan A (your smallest loan) has been paid off, choose the next smallest loan (Loan B) and funnel all available income into that debt.  But there’s one more key step…
  • Remember the minimum payment that you used to pay into Loan A, but you don’t have to pay it anymore because Loan A has been eliminated? Well, set aside that minimum payment amount, but commit that payment every single month to Loan B instead.
  • Continue until all debts have been eliminated.

The appeal of the debt snowball method is that, by choosing to pay off your smallest debts first, you see results, which motivate you to stay with your debt elimination strategy.

The debt snowball method isn’t necessarily the wisest debt reduction strategy. In fact, I generally recommend paying off loans with the highest interest rate first. However, many people choose the debt snowball method for loans that have similar interest rates.

You may want to supplement your debt reduction strategy with a second job, consulting, financial restrictions or other measures that will help you make significant inroads in your debt load.

The debt snowball method is an often-recommended strategy because of its simplicity and its efficacy. Consider all the options and then choose the debt management strategy that works best for you.

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Building credit for your small business

Building credit for your small business is important because you never know when you’ll want access to more funds, be it for expansion or to help out in a pinch. And what better time to think about building credit for your small business than now,  because credit is easier to build when you’re riding the wave of success.

Building credit for your small business is similar to building personal credit; however there are a few key distinctions:

Clear distinction between business and personal

Even if you run your business as a sole-proprietorship, be sure to clearly distinguish your business and personal finances. You’ll want to demonstrate a clear paper trail of your business’s financial transactions, including all income and expenditures. This may include opening a business bank account and even a business credit card.Having corroborating documentation is key. For instance, if you pay all of your expenses with a small business credit card, you’ll have monthly statements to document your business expenses, but you’ll still want keep receipts and invoices as well.

Business credit card

Most credit cards charge exorbitant interest rates so avoid using them to carry debts. However, business credit cards that are used frequently and paid off to zero every month can be a great way to start building business credit for your small business. Get a business credit card today and start building your credit rating.

Apply for a line of credit

Ideally, apply for a line of credit before you start your business. Remember, having access to a new business line of credit doesn’t mean you have to use it. So consider building credit for your small business now because it’s better to be prepared than to have to scramble in the event of an emergency.

Overcoming bad personal credit

Building business credit is not a substitute for a personal history of bad credit. Business creditors will take your personal credit into account, so continue improving your personal credit while building your business credit. In fact, consulting can be a flexible way to get out of debt.

Building credit for your small business

Building credit for your small business is similar to building personal credit. Show a clear history of timely payments on products like lines of credit and credit cards, and you’ll be on your way to building credit for your small business.

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How to become a consultant in your own field

How to become a consultant in your own field — it’s a question on the mind of many. Figuring out how to become a consultant in your own field can help you achieve dreams, such as financial independence, flexibility, balance, control and self empowerment.

If you’re wondering about becoming a consultant, you may be interested in the 2,000 free articles here at Consultant Journal. To get started, take a look at:

Bluetooth products and your business

You may have heard Bluetooth a few times – maybe you even ownsome Bluetooth products. But do you know what Bluetooth means? Bluetooth is a way of exchanging data over short distances.

Commercial Equity Line of Credit (CELOC) may help your business

Commercial Equity Line of Credit, known for short as CELOC, can help small businesses – especially start ups. A commercial equity line of credit (CELOC) allows a business to borrow money on a regular basis so that they can finance their business. Usually, you can just write out a check when you need the money. It’s an operating loan where you can just borrow what you need as you need it.

Debt consolidation loan calculators – how they can help you

Debt consolidation loan calculator sites are all over the web. If you’re in debt, it’s worth looking at what these debt consolidation calculator sites would suggest your monthly payments could be.

Bad credit debt consolidation loan

Bad credit debt consolidation loans are a good idea if the numbers work. However, bad credit debt consolidation loans are not the only option for getting out of debt.

In order to figure out if a bad credit debt consolidation loan is right for you, you need to get a sense of your overall financial picture.

Most people who struggle with debt dislike thinking about money. Of course, it can be easy to feel overwhelmed when being hounded by creditors. But if you can set aside a few hours to consider your financial future you can save yourself hundreds of dollars per month. Stick with me here. You can do this.

Grab a piece of paper, your telephone, a phone book, and a calculator. Write down how much you owe to each creditor, write down the interest rate, and write down your minimum monthly payment, including credit cards. If you don’t know what the interest rate is, call your creditor and find out.

Bad credit debt consolidation loans are usually in order if you are unable to make all of your monthly minimum payments. Bad credit debt consolidation loans are simple: a debtor buys all of your loans, pays them off, and then you owe the debtor and can pay the debtor one monthly payment.

However, bad credit debt consolidation loans are not the only option. The debt-snowball method is another idea that may work better for some.

Nonetheless, whichever debt repayment method you choose, be sure to make your minimum payments and work towards improving your credit rating. Reading about bad credit debt consolidation loans is the first step. Now take the plunge and get your financial house in order.

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Free tips on jumpstarting your expert status

Whether you’re dreaming of consulting or already running a business of your own, you probably know that gaining expert status can help you with building client relationships. That’s why we offer Six Tips for Jumpstarting Your Expert Status when you sign up for our newsletter.

The next issue of the newsletter is due out in the next week or so, which makes this a great time to sign up.

Why get a line of credit for small business

A line of credit can help you better manage your small business, assuming you can manage the credit itself. When I first opened my consulting business, I avoided debt like the plague. That meant going on a strict cash basis, avoiding a credit card or a line of credit. But, over the years, I’ve loosened my standards and realized that a little credit here and there can actually help with growing a business.

Trial consultant – a key legal team member

A trial consultant brings expertise to a legal team, before, during and after a trial. A trial consultant works with a lawyer, often choosing jurors, performing mock trials, running focus groups, organizing testimony, setting up shadow juries, and providing comment on the trial and the lawyers themselves.

Jury consultants

Jury consultants can help a legal team make or break a case. As human behaviour experts, jury consultants help lawyers understand jurors, prepare for trials, manage trials and understand what’s going during a trial.

Jury consultant

Jury consultant – a key to winning high stakes legal cases. A jury consultant works with a legal team during jury selection, a trial and sometimes post trial. In most cases, a jury consultant is hired for expert insight into human behaviour – not for knowledge of law itself.

Authentic Consulting – bringing authenticity to consultancy

How is authenticity demonstrated as a consultant? According to Ryan and Bellman: “Authenticity is the difference between being and playing.”

Becoming an independent consultant

Becoming an independent consultant can dominate your thoughts, if you’re looking for a change. Becoming an consultant and being independent often appeals to dreams of freedom, control of your own destiny, financial reward, lifestyle, time for yourself and family. Taking the leap from dream to reality can be an empowering journey.

Hourly consulting rate

Hourly consulting rate calculations can leave even the savviest consultant feeling frustrated.

Canadians: buy now and save on HST

If you’re Canadian, you probably know the HST sales tax rolls in July 1st. Now is a great time to visit the Consultant Journal store, since there’s only GST right now.

How many hours do you work as a consultant?

How many hours do you work as a consultant? Okay, now, how many of those hours are actually consulting? How much time are you actually spending on just consulting?

Should you take every job?

Should you take every job? It’s a question that most new consultants are faced with at some point in their consulting career.

Determining whether you should take every job is not an easy task, especially when you’re new and you’d like to beef up your portfolio–and your bank account. But, trust me, you should not take every job that comes your way.

As a consultant, you’re a specialist. You could specialize in almost any niche: environmental consulting, grant writing or pre-natal fitness. Indeed, your specialization is the key to being viewed as an expert in your industry. If you take every job that comes your way, you’ll be undermining your reputation as an expert.

So when you’re wondering whether you should take every job, the answer is generally no. Consider whether the project will increase your expertise and take you into the direction you want to go. If not, don’t take the job. In addition, if you get a bad feeling about your client and the project, trust your instinct. Clients that seem demanding or unreasonable from the get go generally are.

Instead of making some quick cash on a project that’s not suited to you, use that time to build your expert status and promote yourself to your target clients in your niche. If you’re finding that you need the extra work because of your finances, consider increasing your rates instead. Don’t take every job that lands at your feet. Remember, you’re a specialist!

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Mary Kastle – special offer for Consultant Journal readers

We love Mary Kastle, who we”ve profiled several times on this site. The musical entrepreneur is back with a new CD on the Black Hen label.

How a smart phone can help your business

Wondering how a smart phone can help your business? Smart phones give you the option of browsing the web, listening to music, making telephone calls, checking email, taking photos and watching videos–all in one tiny phone. As you can imagine, smart phones help businesses in many ways. Here are six benefits that smart phones offer for businesses:

1. Work while waiting

If you’ve got a consulting business that takes you out of the office frequently, you’ll know that there are many times during the day while you’re waiting: in line at the coffee shop, waiting for a late client, and so on. Having a smart phone allows you to make the most of your working day. Get more done while you’re out of the office.

2. Information at your fingertips

A smart phone gives you easy access to the internet, which means you’ll have 24/7 access to, well, all the information you could possibly imagine. Need directions? Need to look up an address or need to brief yourself with some background information? With a smart phone you’ve get all the information you could ever need.

3. Avoid wasted trips

With access to your email while you’re out, you’ll be able to catch those last minute emails or phone calls, like when a meeting or conference is canceled at the last minute.

4. Relax when you want

If you’re out of the office and wanting some quick down-time, you’ll have access to video and music to help you relax when you need a break.

5. Availability when out of the office

Having the ability to check email and be available while you’re out of the office is crucial, especially if your consulting business means that are your client’s first call in case of emergency. But be careful. Set boundaries and don’t neglect your work-life balance.

6. Take advantage of web apps

There are thousands of web apps that offer time-saving and ingenious tools, from expense trackers and schedulers to invoicing apps. Digitizing some of your administrative tasks can save time and money.

Do you have a smart phone? How do you use your smart phone to help your business? Or do you find your smart phone is just a distraction? Let me know whether you think a smart phone would help your business.

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Marketing for counselors – counselors need marketing too

Marketing for counselors may seem like an uncomfortable area for many people used to being in a helping profession. But counselors can succeed with marketing based on their values, just like any other consultant or small business owner can. If you think of marketing as something “evil”, it’s probably because you’ve encountered marketing that doesn’t fit with your values.

Marketing for counsellors – counsellors need marketing too

Marketing for counsellors may seem like an uncomfortable area for many people used to being in a helping profession. But counsellors can succeed with marketing based on their values, just like any other consultant or small business owner can.

Counsellors’ marketing needs

Counsellors and consultants are alike in that they need to determine their unique position in the market, work out the best way of connecting with clients, and then build a profitable, sustainable business. Word of mouth is key, but a good marketing plan can help you work out how to generate and sustain the power of referrals. Knowing what business would work for you and what your values are, planning your business, and setting fees are common to counsellors and consultants alike.

As with many licensed professions, counsellors also need to examine the rules and criteria set out by their professional associations. Of course, in reviewing your values, this also comes up.

If you’re looking to market your counselling business, the following articles may help:

Marketing tips

Consulting contract example

Consulting contract examples are something that some consultants don’t take much time to consider. I mean, you’re a new consultant. You’re busy building your expert-status, finding new clients, and meeting your clients’ needs. As a result, for some passionate consultants, the financial and legal aspects of their business take a back-seat. But contracts are a key to your business.

You need contracts. Contracts protect you, and they help your client understand what’s involved and included in your work.

Most consultants work from a basic consulting contract example, which they modify for each new project or client. Since you’ll be reusing this contract again and again, you’ll want to start with a solid consulting contract example that you can trust. 

Generally, consultants work with a lawyer to draft a basic consulting contract example template. But it’s not always necessary to go that route. In fact, I considered working with a lawyer to draft my templates, but, having reviewed what US Legal Forms has to offer, I decided not to reinvent the wheel.

Remember, asking your clients to sign a contract is not interpreted as an inconvenience; the fact that you require a signed contract establishes your professionalism. So don’t shy away from using consulting contracts.

Get yourself a solid consulting contract example from a trusted source, like US Legal Forms. That way, both you and your client will be protected.

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How to become a tutor

How to become a tutor – are you wondering where to begin? Learning how to become a tutor is easy. In order to become a tutor, you should first have an area of specialization. Tutors can specialize in a number of subjects:

  • Math
  • Marketing
  • English
  • Writing
  • Business
  • Sciences
  • Music
  • Languages
  • Test preparation
  • And many other areas of specialization

As a tutor, your clients could range from elementary, high school and university students to business professionals.

Becoming a tutor can start one of two ways:

1. Getting hired by a tutoring agency

Getting hired by a tutoring agency is a great place to learn how to become a tutor if you are new to the tutoring industry.

Tutoring agencies can help you determine how to become a tutor, including understanding how much to charge and what is expected of you. To find a list of local tutoring agencies, check the Yellow Pages under tutors.

When contacting a tutoring agency, be sure to have a specific area of specialization and a polished, up-to-date resume on hand. Your resume should highlight your experience and any credentials that relate to the area you wish to tutor in.

2. Starting your own tutoring business from your own home or office

The benefits of working for yourself as a tutor are varied, but most independent tutors appreciate the flexibility. How to become a tutor may seem overwhelming if you’re going it alone, but starting your own tutoring business is doable.

If you’re starting up your own tutoring business, you’ll need to determine the following:

  • Do you have enough expertise to become a tutor?
  • How much will you charge?
  • Where will you tutor your clients?
  • How many hours per week will you tutor?
  • Who will be your target clients?
  • Where will you advertise?

In order to answer these questions regarding how to become a tutor, you’ll want to get in touch with other tutors in your area. Starting your own tutoring business is similar to starting a consulting business. Still wondering how to become a tutor? Don’t postpone it any longer. Find a tutor in your area and get first-hand information on how to become a tutor!

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Canadians – order before the HST comes in

Canadian readers – just a quick note to remind you that, if you place your orders before July 1st, you can avoid the upcoming HST and only pay GST. Consultant Journal is based in BC, so that means you’re only dealing with GST of 5% right now.

That means this is a great time to order your one of the Consultant Journal guides or workbooks or the Become a Consultant course.

If you live outside Canada, you need not worry about these taxes.

 

Self Employed Rates: an entire site for your perusal

When I started Consultant Journal four years ago, I had no idea it would become so popular. I initially thought it would just be a place for me to record some tales from life in the trenches as a consultant. Readership grew, though, and soon my posts on setting rates, negotiating credit cards and loans and so on also became popular. And although many of you come here to learn about consulting, still others are keen to learn about self employment in general.

Still, while consulting is often self employment, not all self employment means consulting. And many of my readers want to learn about finance issues in self employment. So, with that in mind, I’ve launched Self Employed Rates at www.selfemployedrates.com. You can expect to read about credit cards, loans, funding, medical insurance, business insurance, car insurance and more.

Thanks for your support on my journey to date. I have enjoyed — and continue to enjoy — helping you with self employment. I hope some of you will find the articles at Self Employed Rates helpful too. 

Tips for new consultants

Tips for new consultants are invaluable. I’ve taken some time to round up some of my best tips for new consultants:

Getting started

When you’re getting started, there’s a lot to consider. How much money will you need to get started? Is consulting viable in your industry? Will you need to become certified? What about business cards? What about health insurance for the self-employed?  And should you be charging taxes? For more details, check out the becoming a consultant FAQ.

Choosing your niche

One of the best tips for new consultants is to get specific about what you can offer your clients. Here at Consultant Journal I’ve written over 800 tips for new consultants, and I’ve covered dozens of ideas for becoming a consultant, including:

  1. Become a home staging consultant
  2. Become a mortgage consultant
  3. Become a clutter consultant
  4. Become a skin care consultant
  5. Become a legal nurse consultant
  6. Become a philosophic consultant
  7. Become a sports nutrition consultant
  8. Become a sales consultant
  9. Become a grant writing consultant
  10. Become a prenatal and postnatal fitness consultant
  11. Become a restaurant consultant
  12. Become an information technology (IT) consultant
  13. Become a Tupperware consultant
  14. Become an Avon consultant
  15. Become an online business backup consultant
  16. Become a social media consultant
  17. Become a Mary Kay cosmetic consultant
  18. Become a marketing consultant
  19. Become an online researcher
  20. Become a personal chef
  21. Become a weight loss consultant
  22. Become an art consultant
  23. Become a copywriting consultant
  24. Become a fitness consultant
  25. Become a wedding consultant
  26. Become a graphic design consultant
  27. Become a life coach consultant
  28. Become a CHRP consultant
  29. Become an HR consultant
  30. Become an image consultant
  31. Become an environmental consultant
  32. Become a tax consultant
  33. Become a financial consultant
  34. Become a management consultant

I’ve also put together a comprehensive guide to help you Discover Your Inner Consultant: A Guide for Discovering What Consulting Business You Could Start.

Setting rates

Not sure what your consulting rate should be? Having a thorough understanding of what you need to charge as a consultant can mean the difference between just paying the bills and making an amazing living. Understanding consulting rates is key.

For all the inside scoop, take a look at Consulting Fees: A Guide for Independent Consultants.

Marketing your business

I’ve written a lot about how to market your business and how to land new clients. Take a look at my five-part series, Finding New Clients.

Managing your clients

Once you’ve become a busy consultant, you may find yourself having to manage a wide variety of clients. And, yes, sometimes you’ll even be turning away work.

Work-life balance

And don’t forget the reasons you became a consultant in the first-place. Take care of yourself and your family, and make sure your work-life balance is appropriate for you.

These are just a few tips for new consultants. Good luck on your journey!

 

Carol Burnett on falling down

Comedy star Carol Burnett has seen her fair share of good and bad. But she points out that learning that you can get through failure is part of being able to succeed:

Health insurance for the self employed

I’m thinking about getting some private health insurance. Have you done this? 

What do you think about the options? Is it worth adding on dental and vision?

 

Financial concerns – what are yours?

Open thread today…what are your top financial concerns for your business or personal life?

Go ahead…jump in and let’s talk money today.

What do you love about consulting?

What makes consulting a good fit for you?

Why I didn’t do a PhD: consulting rocks

Throughout my 20s, I thought about doing a PhD. A three or four trusted mentors encouraged me to go after a PhD, because I love research, discovery, writing, publishing and teaching. I thought about it really seriously, but, in the end, I changed my mind.

 
Why? I realized I could achieve all those goals through my consulting business. As a consultant, I have:
  • Mentored students, new workers, contractors and new consultants
  • Coached entrepreneurs and executives
  • Published three ebooks
  • Written more than 1,300 articles – for magazines, books, websites and blogs
  • Researched everything from Shakespeare to hubs and routers and from dental implants to banking software
  • Had my work featured in a textbook
  • Developed a course to help people start and run consulting businesses
  • Taught at the university level, including for the University of British Columbia
  • Been invited to speak at association
  • Been hired to speak professionally
  • Developed a consulting methodology based on my independent research
  • Earned a very competitive living
In the next few years, as time allows, I expect to expand my business, publish a book in print, and do more speaking.
 
I can’t think of a reason to do a PhD. I mean, I could become a prof, but I no longer see a need to do so.
 
Have you ever thought about academia?
 
 

Consulting skills – an ongoing investment

Consulting skills can help lift your career — and business — to new heights. By taking the time to review and improve your consulting skills, you can gain more control over the direction you’re headed in.

When I started in consulting, I had great technical skills. I could lay out marketing strategies, create marketing tools, manage projects and so on. But managing client relationships, sales, proposals, invoicing, contracts, my business plan and so on were totally new to me. I had the skills to succeed as a marketer, but now I needed to figure out how to run a marketing consulting company.

Fortunately, my background in marketing and my love of people gave me the foundation to get my business going. I took part in an entrepreneur program, which helped mentor me and connect me to some great people. In fact, all these years late, I still keep in touch with many of those people — some as friends, some as clients, some as both and some simply out of an interest in finding out where we are these days.

For me, learning to manage client relationships has been the most valuable part of my journey. I’ve learned to see my clients as people who love their businesses and who have a lot at stake. If they’re not buying into my vision, then that’s because I’m selling them my vision — and not working with theirs. I’ve learned my clients are the experts in their own businesses and that I’m there to guide them in their journey.

What consulting skills have been most important for you?

Celebrating still being here

It’s April 11th and that means it’s Consultant Journal’s fourth anniversary! Woot woot!

Distance education graduate programs in public relations

Distance Education Graduate Programs in Public Relations – I wanted to let you know about a new distance ed masters degree in PR.

Become a life coach

Become a life coach and start your journey into self-employment today.

Life coaches help their clients identify and then achieve goals. Life coaching can be one of the most rewarding types of consulting because life coaches help their clients in all areas of their lives. While life coaches aren’t counselors or therapists, life coaches do draw on multiple disciplines to help their clients improve their lives.

In order to become a life coach, the first step is to decide that life coaching is for you. Before launching your business, become an expert on what it’s like to be a life coach. Do research:

  • Speak to life coaches about their experiences;
  • Understand the complexities of the life coach certification process;
  • Understand how to set your rates;
  • Read books about life coaching;
  • Understand your local market;

There is ample online information about how to become a life coach. But don’t simply rely on online research. Get out there in your community and meet life coaches in your area. No one can give you a better sense of life coaching than those already working in the field.

Once you’ve fully grasped what it will take to become a life coach, consider specializing in one area: business, health, relationship, personal, or sport coaching.

Once you’ve done your research and have chosen to become a specialized life coach, you’re ready to launch your life coach consulting business!

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Become a graphic design consultant

Become a graphic design consultant and take advantage of the move to new media. Today, the demand for websites and visual marketing is higher than ever. Now is the perfect time to become a graphic design consultant.

Consider becoming a graphic design consultant if you are creative and have skills in Photoshop or similar graphic design programs. Graphic design consultants have to be skilled in graphic design, as well as in client and project management.

Not all graphic design consultants require diplomas or degrees in graphic design or mixed media. Of course, having such a background helps, but many graphic design consultants are self-taught.

Graphic design consultants work on a number of different projects, including:

  • website designs
  • logos and branding
  • brochures
  • business cards
  • labeling and packaging
  • and much more

Graphic design consultants usually position themselves as either print or web specialists; web specialists are often referred to as web designers as opposed to graphic designers. This distinction is important because the skills and tactics involved in print and web design are very different.

As a new graphic design consultant, one of the best sources of new work is other consultants and related businesses. New graphic design consultants should consider contacting marketing firms/consultants and website development businesses and consultants; they often require the services of a graphic designer and can be a source of a lot of business.

Becoming a graphic design consultant is simply one of the many types of consultants that you can become. If you are passionate about the web but are not skilled in the visual arts, consider becoming a social media consultant.

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I want to be a consultant

"I want to be a consultant…" Ah yes, those six powerful words. They’ve been known to change lives; they sure changed mine.

Just like attaining any other goal in life, it’s the desire to do something that starts a ball rolling. Once you’ve identified what it is that you want, your dreams suddenly become more attainable. You can see a path from that phrase, "I want to be a consultant," all the way to becoming a consultant.

Once you’ve decided that you want to be a consultant, then you can stop wondering and waiting. You can start planning on attaining your goal.

Are you thinking of becoming a consultant? Are the words "I want to be a consultant" keeping you up at night or getting you through a bad day at work?  Well, don’t spend another day wondering.

You don’t have to give up on your day job if you’re not ready to jump in overnight. Why not consider becoming a consultant as a sidejob? Or consider investing in the "Discover Your Inner Consultant" guide.

The next time you hear those words tickling your ears, listen. "I want to be a consultant."

Do you want to be a consultant? Think about it. Do something about it. Get started today. What have you got to lose?

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How’s your year going?

It’s March 1st. We’re starting the third month of 2010. How’s your business year going? Sure, you may not have a business year-end that reflects the usual calendar, but it’s helpful to do a check in.

What are you doing well at? 

What are you struggling with?

For me, I’m doing much better at tackling self care. On the flipside, I’m struggling with some short-term health care issues. But they’re becoming much more manageable and I can already see a huge difference. Self care has been an important part of resetting things. Learning to enjoy little things, like the taste of a raisin or the smell and warmth of a cup of coffee has become an important part of my day. By taking time during the day to recognize those little pleasures and the goodness they bring to my life, I’ve really grown. At the same time, business continues to boom. I can’t keep up with it all, but I’ve decided that’s okay. I’m focusing on what I love and what’s important to me. For me, this is a great opportunity to change the way I run my business and my life.

How about you?

What is a consultant?

What is a consultant? The idea of consulting can be confusing. Sure, you’ve met a few "consultants," but, in actuality, what is a consultant? What does it mean to be a consultant? And, better yet, how can you become a consultant?

What is a consultant?

Consultants are independent contractors who are paid hourly, per day, or per project. But rather than get bogged down in figuring out who is and who is not a consultant, let’s talk about how you could become a consultant.

When you think of consultants, you may think of seasoned PhDs billing hundreds of dollars per hour. Yes, there are many consultants who fall into this group. However, what you may not know is that there are thousands of consultants who are just regular people — some of them may even be stay-at-home parents, artists or other people you might not see as "suits".

Remember, in order to become a consultant, you don’t have to be the world’s foremost expert; you simply need to know more than your client knows. That way, you’re offering your client your expertise and knowledge, which he or she compensates you for in the form of a high hourly rate.

Now that you know the answer to the question, "What is a consultant," perhaps you are Interested in becoming a consultant yourself–even as a side job to pay off debt, to build your resume, or just to have more disposable income.

Who knows. Perhaps the next time someone asks, "What is a consultant?" you can answer, "Good question. Seeing as how I am a consultant myself, let me explain it to you."

Need help determining the most lucrative and successful ways to start a consulting business? Consider the Discover Your Inner Consultant course. Or just want to find out how much consultants make? Dive into Consulting Fees.

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Sample consulting estimate

Sample consulting estimates are hard to come by. New consultants often have little experience with setting consulting fee rates or they aren’t sure what to include in a project estimate. Setting your rate and accurately estimating what is involved in a project are crucial to consultant success. As a result, I’ve decided to include this sample consulting estimate to help new consultants.

Let’s start with the easy part. Similar to my sample consulting invoice, include the basics:

ESTIMATE
Name / Company Name
Address
Phone
Fax
Email
Web
US Federal Tax Payer ID (Business Number in Canada)

Date
Estimate number

CLIENT’S DETAILS
Contact
Company Name
Phone
Email

Next comes the most important part: what to include and exclude from your project estimate.

Billing by the hour

Billing by the hour is relatively straightforward once you understand how much to charge. For example, in your estimate you could state that Project XYZ may take approximately 100 hours and you’ll be billing hourly for your work.

If billing by the hour, most clients would like to see a maximum number of hours outlined in the estimate. For example, " Project XYZ will be billed hourly at a rate of $80 per hour up to a maximum of 200 hours."

Per project estimates

Many experienced consultants bill by the project, and, for the most part, I do too. Most clients prefer per-project rates because they know what to expect.

For example, in your estimate you could state that Project XYZ will cost $3100, plus applicable taxes. If it’s a large project, it may be helpful to both you and the client to break down the project cost into sub-sections so that the client can see how you’ve arrived at the total cost.

When billing per project, it is crucial that you outline what is and what is not included in the project. When possible, be sure to outline the project parameters in the estimate or in the contract (yes, you need a contract!).

If, as an IT consultant, your estimate and contract simply state, "I will fix your computer for $1000," this project is open to interpretation, which can lead to problems.

To you, the consultant,  "fixing" the computer may mean diagnosing a problem and recommending a solution. However, to the client "fixing" the computer may mean diagnosing the problem, recommending a solution and providing all of the required hardware or software required to implement the solution. This dispute over who is paying for the hardware or software could have been avoided by a clear estimate and contract.

Detailed estimates and contracts are one of the simplest ways to avoid miscommunication about what is and is not included in the project. Take the time to write detailed estimates and contracts. Not only will they increase your perceived professionalism, but they will protect you and your consulting business.

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How to earn money as a consultant

Want to know how to earn money as a consultant? It’s easier than you think. There are many ways to earn money as a consultant: social media consulting, IT consulting, home staging consulting, environmental consulting and much more.

Start by doing an inventory of your skills and experience. What are you good at? What do you love to do? Then determine how to work your passions into a lucrative consulting career.

If you’re interested in earning money as a consultant, you may want to make it your full-time career or you may simply want to consult as a side job. Either way, it’s important to focus on how to earn money as a consultant. No matter how much you love your work, work is work.

Many consultants choose to earn money on a per-project basis rather than an hourly rate. From the outset you must be paid fairly–and perhaps even generously.

Setting the appropriate consulting fee rates is integral to being a successful consultant. Being a consultant involves a lot of perks, but it also involves hard work and risk. Your hourly wage should and can reflect this. In fact, the average consulting fee ranges from thirty to hundreds of dollars an hour.

If you’re interested in how to earn money as a consultant, I encourage you to browse here at Consultant Journal. I’ve written over 800 free articles that help people just like you survive and thrive as consultants. You can do it. Start here and start now.

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What are your biggest financial concerns?

When you’re running or starting a business, finances tend to be a major consideration. Whether it’s paying your own mortgage or making payroll for a team of employees, money affects your life and your business.

Over the years, we’ve covered a wide variety of financial topics: consulting fees, second jobs, finance and more. In fact, our "Finance for Consultants FAQ" is a popular page — and it has a long list of our financial posts.

But what do you want to know more about? Credit cards, loans, lines of credit, write-offs, making money, health insurance, business insurance, leasing a car? Let us know. We’re listening. And we’re ready to research and help you find answers.

Become a CHRP consultant

Become a CHRP consultant and leverage your people skills. What is a CHRP? The initials CHRP stand for Certified Human Resources Professional, and CHRP is the professional designation used in Canada for experts in Human Resource management.

CHRPs are experts when it comes to recruitment, personnel management, union and employee regulation, performance appraisals, job descriptions, hiring and employee retention.

In Canada alone, there are over 19,000 certified CHRPs. There is increasing demand for CHRPs as organizations recognize the financial cost of bad hires and transient employees.

CHRP consultants

Many medium-sized business don’t have a full-time CHRP on staff. Instead, they seek out a CHRP consultant when the organization requires the services of a Certified Human Resources Professional. For example, CHRP consultants may be hired when new employee policies are required or if a search for new staff members is necessary.

In order to raise the standards of the CHRP profession, starting in January of 2011 all CHRP candidates will have to hold college or undegraduate degrees. If you already hold a degree, becoming a CHRP can help you obtain specialized training while continuing to leverage your undergraduate education.

Become a CHRP consultant

In Canada, the CHRP designation is overseen by the Canadian Council of Human Resources Assocation (CCHRA), but the actual CHRP designation is granted by Provincial or Territorial HR associations.

Follow these steps to become a CHRP consultant:

1. Remember that as of January of 2011 all CHRP candidates will be required to hold college or undegraduate degrees.

2. Register with your Province or Territory’s HR Association. Make sure that the Association can grant the CHRP designation. Check with the Association to find out whether they have any special prerequisites.

3. Write and pass the National Knowledge Exam. The test consists of 150 multiple-choice questions and a grade of 70% or higher is required to pass. The cost to write the test is approximately $250.

4. Write and pass the National Professional Practice Assessment exam.  The test also consists of 150 multiple-choice questions and a grade of 70% or higher is required to pass. The cost to write the test is approximately $500.

Becoming a CHRP consultant might be the perfect consulting job for you if you love people, have an undegraduate degree, and are looking to become recognized as a specialist with sellable, marketable skills.

Think becoming a CHRP consultant isn’t right for you? Check out this comprehensive list of other types of consultants you can become.

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What are your biggest fears about your business?

Running a business involves some risks. For me, there came a point where the risk of not following my dreams and pursuing my passions was higher than the risk of staying in a regular office job.

Once you start a business, though, you may still have some fears. People have told me they fear:

  • sales
  • flying (making business trips a challenge)
  • public speaking
  • negotiating
  • being put in a position where the client lowballs them
  • and so on.

What are your biggest fears about your business?

Billy Wilder on your inner voice

Director Billy Wilder, the man behind Sunset Blvd and Some Like It Hot once said:

“Trust your own instinct. Your mistakes might as well be your own, instead of someone else’s.”

Still wondering if you should make the leap to starting a consulting business or perhaps to growing your existing business? What is your gut telling you?

Two truths: you can hold both

Do you ever struggle with your desire to build a successful business and the here and now of where your business is today? Perhaps you struggle with a variety of truths:

  • You want very much to work on your own, but you feel a need to have someone guide you
  • You are inspired to grow your business, but you procrastinate and get behind
  • You love running your own show, but you have lonely days
  • You love what you do, but you hate how most of your days look
  • You know you’ll make serious money when your business grows, but you’re not there yet and you’re struggling to pay the bills
  • You love the excitement of new assignments, but you don’t like feast or famine cycles
  • or perhaps you’ve got your own polar truths to add here

Perhaps you feel one or the other must be true. But both can be true. You can hold both of those ideas.

The solution is finding a way to address both ideas. If one idea is really affecting your today, then look at how to solve it. It’s okay to take steps to make positive changes.

You can hold two truths.

Maybe you need to get a part-time job. Or a full-time job. Or join a networking group. Or get a mentor. Or do more social stuff. Or write a new business plan. Or draft a new marketing plan. Or build up an emergency fund.

In fact, as I write in How to make the leap to full-time consulting, you can take small steps. You needn’t jump to one polar view or take a black and white approach. You CAN build a successful business while having fears, uncertainties, hesitations, financial woes and more. You just need to honour those points and look to address them.

Your feelings matter. And they need not be one way or the other. You can hold multiple feelings and still be "right" and "successful".

Marie Curie on your career

Famed physicist and Nobel Prize winner Marie Curie pioneered research in radium, polonium and radioactivity. But she once shared some wisdom that may inspire you as you go about managing your life, career and business:

“Life is not easy for any of us. But what of that? We must have perseverance and above all confidence in ourselves. We must believe that we are gifted for something, and that this thing, at whatever cost, must be attained.”

Marie Curie began her undergraduate work in Warsaw at a time when women were not permitted to attend university. Fearing the repercussions of the czarist regime, she studied at a "floating university" that changed location nightly. She eventually went on to be the first woman in France to get a PhD, the first female prof at the Sorbonne and the first woman to win the Nobel Prize. That’s passion. That’s values-driven.

What drives you in your work and life?

Get a contract and deposit before you start work

Egads, how many times have I heard stories where there’s a consultant or freelancer who’s struggling with invoicing on a project — and hasn’t got a contract or deposit? In fact, usually, when I hear someone has run into payment troubles, it’s usually when there’s no written contract or deposit.

If you’re doing work without a written contract or a deposit, stop that! Stop that right now!

Start treating your business like a business. Sure, verbal contracts are enforceable in many places. But that doesn’t make it easy to enforce a verbal contract. Moreover, if you haven’t got stuff written down, how will you remember the expectations and conditions later, especially when it’s time to get paid? Get a contract in place!

And, wherever possible, get a deposit. Deposits provide a huge number of advantages. And clients may take you more seriously if you ask for money up front.

These are just suggestions, of course. Talk to a lawyer if you want legal advice. Talk to an accountant for financial advice. But, from the hard-won experience of this consultant, you should really get contracts and deposits in place before starting any project.

Making big plans

Making big plans is easy to forget about when juggling the day to day responsibilities of your own consulting business. But big plans and an overall goal and vision are crucial in making every day decisions. Remember that all your little decisions become your life and your business.  Many people don’t take the time to think that it’s the little decisions that shape who we are and how our businesses grow.

No matter what type of consultant you are, you’ve got to have a big plan. Who are your ideal clients? What direction do you want to go in? What are your financial targets? Where would you like your consulting fee rate to be in two years?

In order to set goals, you don’t need to create a 30-page document outlining every parameter; you just need some tangible targets. If you need help setting concrete goals, try the SMART system for setting goals.

Once you’ve got your goals in mind, the next step is to determine how you’re going to achieve them. And then stay true to your goals. Stay on track by measuring your everyday decisions against your goals. The small decisions that we make every day are what can either lead us toward–or away–from our goals.

Reevaluate your goals as needed. We all alter our goals as parameters change or as goals are achieved. When you do achieve a goal, be sure to make time to celebrate and recognize how far you’ve come. Then make another big plan!

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The core of relationships

There’s no denying that businesses are built on relationships. And the core of relationships is trust. In essence, trust is an understanding that both parties can rely on one another to achieve a shared goal. There is no relationship without trust, and successful business can’t exist without relationships.

How to establish credibility in the business world

Trust isn’t built between you and your client overnight, but you can take steps to get a jumpstart on credibility. Make it easier for your client to trust in you and your business:

How to build trust in the business world

Once a prospect becomes your client, it’s integral to continue building trust. Here are some key ways to continue building trust in business relationships:

  • Always make business decisions with trust in mind.
  • Never make promises that you can’t keep.
  • Understand your client’s objectives and recommend the best options (even if the options aren’t in your company’s best interest).
  • Stand by your promises.
  • Communicate openly.
  • Admit your mistakes.
  • Share information about yourself and your company.
  • Listen.
  • Be consistent.

When working with clients, always remember that relationships are key and that trust is the the core of relationships. If you do this, you’ll be sure to keep your clients happy, which will lead to word of mouth referrals. This is the business relationship circle of trust.

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Business relationships are still relationships

Business relationships are still relationships, no matter which way you look at them. In order to be successful in business you’ll need to foster strong relationships with clients, vendors, buyers, staff, or distributors. It’s not surprising, then, that business relationships require much consideration, including client generation and customer relationship management  strategies.

But many business owners make the mistake of treating business relationships markedly different than personal relationships. Are business relationships really that different from friendships? No, they’re not.

Most consultants strive toward turning one-off clients into lasting client relationships. When this happens, you’ll get to know more and more about your client’s business and personal life, and vice versa. This can strengthen the bond between you and your client, increase customer loyalty and it can make for a more satisfying, efficient and productive business relationship.

Trust is integral to business relationships. Without trust, there is no relationship. Respect for the nature of the relationship is equally important. Over time the lines between business and personal relationships can become blurry as your relationship develops. If both parties trust one another and respect the nature of the relationship, the relationship can blossom into a productive, profitable and pleasurable business experience.

Some new entrepreneurs wonder where to draw the line with how much information to share with their clients. As with friendships, every relationship is different and only you can make that determination. As long as the relationship is based on trust, respect and a mutual understanding about the nature of the relationship, the relationship may take on a life of its one. After all, business relationships are still relationships, no matter which way you look at them.

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Running a values-driven business

Running a values-driven business is a business concept that affects all brands and businesses, whether they are aware of it or not. Consider the companies that you interact with on a weekly basis: your grocery store, a new car dealer, an independent clothing store or the local big box store.What are their values? Do they stand for affordability, quality and service or client satisfaction? Or perhaps they just care about making the sale? 

As an entrepreneur, have you considered that you are running a values-driven business? What would your clients say if asked what you stand for?

An example of values-driven thinking

Some consultants operate values-driven businesses unconsciously. Perhaps you are a bootstrapping entrepreneur who recognizes the value of word of mouth referrals. You are committed to client satisfaction and may even go above and beyond to keep a new client happy. Without necessarily sitting down and scratching out the details of your business values, you’re running a values-driven business without even thinking about it.

Conversely, another entrepreneur may be solely budget-driven. He may leave clients in the lurch and leave a trail of disappointed customers in his wake. He is running a values-driven business too, based strictly on volume and sales. The results could be devastating to his business.

What are your business values?

As with most strategies in the business world, it’s best to start with a plan. Don’t just fall into your values. Consider which values are important to you, and build your business around them. Here are a few ideas to help you consider your business values:

  • Commitment to customer trust
  • Ethical business practices
  • Green business practices
  • Customer satisfaction
  • Affordability
  • Continuous improvement
  • Authenticity
  • Follow-through
  • Relationship building

What do you want your business to stand for?

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Your client may be right

Have you ever got into a situation where you’re convinced your client has to listen to you? 

Where you know you’re the expert? Where your experience, your years in the trench, your training, your education and your methodology — and maybe even your gut — tell you what the client needs in this situation?

Stop for a moment.

Think of your client. It’s your client’s business. Your client’s market. Your client’s experience. Your client’s history, training, education and methodology telling them to disagree with you.

And maybe your client is right.

In fact, your client is right. They know their business better than anyone else.

So reposition. Reframe. Find out the sticking points. What’s holding your client back from accepting your opinion, your expertise?

Look for a way to bridge the differences. Let your client own this solution. Because, if they don’t believe in you, they’re never going to trust that your solution is right. And it will just be sitting on a shelf.

In the end, it’s not about being right. It’s about building a bridge to help the client cross over to a world where they don’t feel the pain of their current challenges. So be part of the solution.

Happy New Year – what are your resolutions?

Wow, 2010. When I was a kid, this was the future. It was past the timeline of 2001, the movie. It was 10 years into the millenium. And now it’s just…today.

Still…2010. I’m a little behind — that’s been my story since the fall — but I’m thinking about New Year’s resolutions. I want them to be in line with my values.

In 2007, I promised to blog naked. (It got attention, but I meant I’d be blogging more openly and honestly.) In 2008, I aimed for efficiency in work and to earn more per hour — good on those two points, but I’m not sure how well I did with my work scheduling. And, in January 2009, I launched the Become a Consultant course.

This year? Well, I want to be more organized this year. I want to grow my business more. But, having sought to grow my business this past year, I’m waaaaay behind. I haven’t sent out a Consultant Journal newsletter in a few months. That’s high priority for January.

Still, I need to take some time to organize my thoughts around what I want to do in 2010.

How about you? What’s on the agenda?

Knowing your values

Do you think about your values when it comes to your business? I recently met with another business owner who wasn’t feeling motivated or inspired. This entrepreneur said they just didn’t want to get up and do their work every day.

In talking to them, I discovered that this individual felt disconnected from the umbrella company they work with. Through discussion, I learned that the company’s mission, values, brand and strategy were out of alignment with this consultant’s values.

I get that. I’ve been there.

When I rebranded my marketing consulting company this year, I thought a lot about my values. What stood out for me most is that I like to "live my values". I like to think that the way I approach every action is driven by my core values. And what’s been really important to me — throughout my life, but especially now — is authenticity, trust, commitment, follow-through, respect and fantastic relationships. I decided to take those values and have them drive my business processes. I mapped out new ways of building marketing programs, so that I pay attention to each of those values. And I’m focusing on clients who really care about those values. I renamed my company Trustmode Marketing.

I’ve never been so happy about my work. And business is booming for me. By focusing on what I believe in and seeking out clients who share that vision, I’ve been able to create the change I wanted — in my life and in my business.

How do your values fit into your business?

 

Become an image consultant

Becoming an image consultant is an exciting career aspiration for many, and this dream can become a reality. If you are confident, driven, tactful and have a desire to help others, you may want to seriously consider becoming an image consultant.

Image consultants offer comprehensive guidance to their clients in terms of how to improve their image. Guidance can cover fashion, etiquette, voice coaching and many other subtle but integral pieces that make up one’s image.

In order to become an image consultant, It is not necessary to become certified; however, you may want to become certified to increase your perceived professionalism and to gain increased knowledge. There are numerous image consultant certifications available online. However, make sure to do your research to ensure that you’re getting certified by a knowledgeable and reputable organization. Start by contacting the Association of Image Consultants, who can offer guidance regarding which image certification courses are the most reputable and offer the most practical and usable training.

Becoming an image consultant or image professional can be a very rewarding experience, both financially and personally. Image consultants are one of the few people who are invited to help others improve their look. These improvements can lead to new relationships, promotions, and complete life changes. 

Once you decide to become an image consultant, you’ll want to know how much image consultants charge. Rates can vary greatly. If you’re considering becoming a consultant, you may want to read my eye-opening guide, Consulting Fees: A Guide for Independent Consultants.

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Become a business consultant

Become a business consultant and discover what it’s like to be your own manager and set your own rates.

Business consulting can take many forms, and there are many specializations within the industry. However, at their core, business consultants help identify and solve problems. Business consultants can work with corporations or entrepreneurs.

When considering whether to become a business consultant, many entrepreneurs wonder whether they will require any certifications or accreditations. The answer can depend on which area of business consulting you decide to work in. I have touched on certifications with reference to financial, tax, and HR consultants.

Some people are surprised to learn that it costs very little to become a business consultant. The trick is to set aside some savings and follow the steps to becoming a consultant.

If you could benefit from additional guidance on whether to become a business consultant or if you’ve already decided to start a business consultancy and need assistance making the right choices consider registering for the online course, Become a Consultant: How to Make the Leap.

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Being a consultant

Being a consultant means that no two days are the same. Being a consultant means that your future is in your hands. Being a consultant is a roller-coaster ride, but thousands of consultants nationwide are enjoying the benefits and financial freedom that being a consultant brings.

Being a consultant starts with choosing a consulting business. Next, you’ve got to set up a home office, order business cards, and position yourself within your market.

Once you’re set up, you’re ready to go after your first client. Next comes invoicing and a customer relationship strategy.

Here at Consultant Journal I’ve written over 700 free articles on what’s it is like to be a consultant. I share my experience and help others learn how to become a consultant.

However, some readers requested a more hands on approach, which is why I developed books and online courses.

I encourage you to take a look at the free related posts below. When you’re ready to make the leap, I’d be happy to help guide you through your journey into being a consultant.

Best of luck on your journey!

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Become an HR consultant

Become an HR consultant and take control of your career. HR (human resources) consultants across Canada and the US are benefiting from flexible schedules and other benefits of consulting.

HR consulting is an exciting choice for entry-level consultants. While some business consulting areas, such as tax consulting,  require substantial background and prior knowledge, HR consulting can require less prior experience for the right candidate. Remember that to be a consultant you don’t have to be an expert. Sometimes consultants take the burden off their clients by solving their clients’ problems.

That being said, in order to become an HR consultant who is in-demand and confident in his or her work, training is beneficial. There are numerous courses and accreditations available to HR consultants, and anyone who’d like to become an HR consultant should investigate the available opportunities both locally and online. For example, in Canada, certified human resource professionals (CHRP) must meet requirements, pass two national exams and sign a code of ethics. Skilled HR consultants are proficient in issues related to professional practice, organizational effectiveness, staffing, employee and labour relations, current talent management software, compensation, training and development, and occupational health and wellness."

Skilled HR consultants are proficient in issues related to professional practice, organizational effectiveness, staffing, employee and labour relations, compensation, training and development, and occupational health and wellness. 

Most HR consultants have a passion for people and enjoy networking and one-on-one contact. Are you considering whether to become an HR consultant? If you are considering this career change, I would encourage you to perform a personal inventory of your interests, skills and values.

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Become an environmental consultant

Become an environmental consultant and combine your passion for the environment with the personal and financial freedom of consulting. Also known colloquially as "green" consulting, becoming an environmental consultant is a new consulting field that is gaining ground.

Environmental consulting is a diverse and growing industry. According to a 2008 article by IBISworld,  the environmental consulting industry expected growth in the vicinity of 9.7 percent during that year.

This growth comes as a result of growing public concern for the environment. Governments and corporations are equally concerned with being perceived as being considerate to the environment–or at least in compliance with environmental regulations.

Green consulting is diverse and there are a number of sub-niches within environmental consulting:

  • A professional with a scientific or technical background may become an environmental consultant that specializes in geotechnical reports and works directly in the field.
  • A professional with a communications or social science background may become an environmental consultant that specializes in research or public education.
  • A professional with a construction, planning, or architectural background may focus on green building initiatives and become familiar with the the LEED (Leadership in Energy and Environmental Design) system, which is a "green" building code.

To determine whether you should become an environmental consultant, consider your background, experience, and your personal inventory of interests, values, and inspirations.

For tangible tips on how to become an environmental consultant, check out my series of articles and FAQs on how to become a consultant.

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Advice from Bill Cosby

I disagree with this, but this still made me laugh out loud:

"A word to the wise ain’t necessary – it’s the stupid ones that need the advice. "

- Bill Cosby

The wise, of course, are already looking for and following good advice!

Henry Ford failed

"Failure is simply the opportunity to begin again, this time more intelligently."

- Henry Ford

Known today as a business magnate, philanthropist and social entrepreneur, Henry Ford actually failed several times:

  • He burned through all the money from his first group of investors without producing a car
  • He eventually produced a car and raised another $60,000 in share capital, but his Detroit Auto Company went bankrupt
  • In the 1920s, Henry Ford refused to update the Model T car, leading sales to fall dramatically
  • Ford tried to launch a political career, but never succeeded

Yet Ford played a tremendous role in shaping car engineering, assembly line production, business, pacificism, social leadership in business, education and other areas.

But rather than viewing failure as doom, Ford saw it as an indication that improvement was needed. Perhaps that’s how he seized on the opportunity to refine Model T manufacturing, reducing assembly time from 14 hours to about 90 minutes.

How do you view your failures?

Become a financial consultant

Become a financial consultant if you have a financial background and are interested in the benefits of being a consultant.

In the simplest terms, financial consultants offer advice about financial matters. Most financial consultants have a background in economics and experience working with banks, trust companies, mortgage companies, brokerage firms, mutual funds, or other financial management organizations.

There are many possible specializations to consider if you decide to become a financial consultant:

  • accounting;
  • insurance;
  • finance law;
  • comprehensive financial planning;
  • retirement planning;
  • pension analysis;
  • bankruptcies;
  • risk management;
  • debt management;
  • investment management;
  • will and estate planning; and
  • cash management.

Depending on specialization, a financial consultant’s clients may include individuals, families, corporations, trusts, and privately owned firms. When some financial professionals become consultants they specialize in a client group, such as female or retired clients.

Many financial consultants are accredited or hold membership in relevant organizations, such as being registered financial planners (RFPs), certified financial planner licensees (CFPs), and certified financial consultants (CFCs).

Financial consulting can be a lucrative career. Find out more about how to set consulting fees here.

The steps involved in becoming a financial consultant are similar to what is involved in starting most business consultancies. For help starting a financial consulting business, check out this series on how to become a consultant.

There are many types of business consultants, and becoming a financial consultant is just one option. If you’d like to learn more about your unique skills and are wondering whether to become a financial consultant, consider taking the course Discover Your Inner Consultant.

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Become a tax consultant

Become a tax consultant and see your career in a whole new light. One of the many benefits of consulting is the ability to control your schedule and reap your own rewards. Becoming a tax consultant may be just the consulting career you are looking for.

Tax accountants can range from unaccredited consultants who prepare simple tax returns to in-demand CGAs or CPAs.

Many tax consultants specify in one area, such as tax compliance, corporate tax issues, estate planning, real estate, in-bound international tax or out-bound international tax.  

Tax consulting is a field with rigid and complex regulations. In addition, tax consulting is a field that requires a substantial amount of knowledge and training. Whether to become a tax consultant will depend on your own background. If you will require a substantial amount of training or education, it may be worth it to consider becoming another type of consultant.

If you do have the background but are wondering how to branch out on your own or how to set your consulting fee rates, consider taking my online course or purchasing one of my books.

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Apply for a line of credit

Apply for a line of credit before you need it. It can take some time to apply and get a line of credit; if you’re considering doing so, apply for a line of credit now, especially if you’re considering starting a new business.

A line of credit is a predetermined amount of money that a banking institution sets aside for your use. For example, you may apply for a line of credit from a bank, which grants you a $5000 line of credit. You will gain access to this $5000, but, much like a credit card, you are only charged interest on the amount you use.

All lines of credit are not equal. Much like everything else in the financial world, rates can vary greatly. While it’s a good idea to start with your own banking institution, do research. Before signing on with a lender, contact a number of banks and lending agencies; compare rates and terms.

Lines of credit are generally preferable to credit cards because line of credit interest rates are usually lower than credit card interest rates.

When you apply for a line of credit, you may need:

  • The reason why you want to apply for a line of credit;
  • A list of your assets and liabilities;
  • A letter from your employer, stating how long you’ve been employed and the terms of your employment; and
  • Other personal details.

The lender will also do a credit check on you. If you are interested in applying for a business line of credit, read this article.

Applying for credit can be a wise decision when managed responsibly. In fact, one of the top reasons that small businesses fail is a lack of cash flow to get them through lulls in the market or times of redevelopment. Apply for a line of credit today.

Remember, ConsultantJournal.com and its contributors only provide general information, not advice. Talk to a financial advisor, accountant and lawyer if you need business advice.

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Are you friends with your clients and vendors?

I’m a people person. I like people. And I like talking. I don’t like being fake, though, so I tend to be straight up with people. As a result, I find that I connect with a lot of people. Because I run a business, this means that some of my clients and vendors have become close friends over the years. In turn, many of my friends seek me out as a supplier.

I grew up in a small town and so it seems completely normal to have such blurry boundaries in my life. In a community, people do business with people they trust. If you trust someone, it makes sense that you might sometimes see a friendship emerge. And, if you have friends who need business services, you may sometimes find yourself in a business relationship with those friends. Sure, it makes for some complicated dealings, but it means that there’s some authenticity to the business relationships you have. Why would you treat your clients and vendors any differently than the other people in your life? Trust is at the core of any relationship, whether it’s business or personal.

Are you friends with your clients or vendors?

Start thinking about holiday cards

Even though the holidays are still some time away, it’s never too early to start planning. Holiday cards or Christmas cards can form an important part of your marketing plans. That’s because holiday cards offer you the chance to build on your relationships with customers, prospects, vendors and other contacts. To avoid disappointment, though, you should start thinking about ordering and organizing your holiday card plans now.

Check out our past posts on holiday cards:

You might also be interested in Christmas jobs.

 

 

 

Get a better credit rating

Get a better credit rating today. Ensuring that your financial house is in order positively affects your personal and business life. So follow these simple steps and get a better credit rating now.

1. Get to know your credit rating

Getting a better credit rating starts with becoming familiar with your own credit score. Keep tabs on your credit rating. Request free credit reports annually. Doing so makes you a more informed applicant. It also helps you keep track of changes to your credit over time.

Check your credit report in detail. There are a surprising number of mistakes and outdated information on credit reports. If you encounter an error, contact the lender involved and ask them to notify the credit bureau with the correction.

2. Pay your bills on time

Paying on time is crucial to good credit. Your payment history shows that you have a reliable financial history (or, alternatively, your history can show that you’ve been over-extended or disorganized). Even small infractions such as a late credit card payment can make it difficult to get a better credit rating.

Above all, from now on, pay all your bills on time.

If you are in a cash crunch making payments can be difficult. If you are having financial difficulty, contact each lender as soon as possible. Let them know that you are having trouble, and try to negotiate more favourable terms or lower the payment.

3. Show credit responsibility but reduce unnecessary credit

Having a few credit cards that are paid off every month actually helps your credit. Make sure that you have at least one or two credit cards that are paid off on time every month. This shows lenders that you keep track of and keep on top of your finances. However, don’t go overboard. Too much credit can be detrimental to your credit rating, even if the balances are paid off.

Your available credit is calculated by the credit bureaus to determine how much credit you have access to. For example, if you have a credit card with a $5000 limit and the balance is at zero, the credit bureau will still see you as having access to that $5000.

Balance is key. Show responsibility but reduce unnecessary credit.

4. Limit the number of hits on your credit

Every time a lender requests your credit report this "hit" is registered on your credit report. For this reason, in Canada lenders must always ask for your authorization before performing a credit check. The more hits showing that lenders were inquiring about credit can be a red flag to the credit bureau.

To get better credit don’t allow any more hits to your credit than are absolutely necessary.

5. Pay down debt by reducing spending or increasing earnings

If you want to get a better credit rating, chances are you could benefit from reducing your expenses or earning more money.

Many people get second jobs or become consultants to reduce their debts. Doing so will allow you to pay down more debt and get a better credit rating. When paying down debt, pay your highest interest loans first but continue making minimum payments on your other responsibilities.

If you’d like to know more about how to become a consultant and reduce your debts, consider the How to Become a Consultant course.

Related posts:

 

Negotiating credit card rates

Negotiating credit card rates is something that many consultants neglect to consider. However, it is possible to negotiate credit card rates and get your rate lowered.

Your chances of successfully negotiating a better credit card rate increase if you’ve been a loyal customer and you have an above-average credit rating.

When negotiating credit card rates, do your homework before you call to negotiate a rate reduction:

  • Know your current credit card rate;
  • Know the rate you could secure if you went with a competitor;
  • Know how long you’ve been a customer; and
  • Know your credit rating.

When calling, use your leverage. Let the company know that you’re considering canceling the card and going with a competitor. Mention that you are pleased with your current company and you wish they could match or exceed the competitor’s rate.

Depending on the bank or customer service agent, you may get turned down. If this happens, ask to speak to a supervisor. The supervisor may also respond negatively. Every bank has different policies and procedures when it comes to flexible interest rates.

If, as a result of your negotiation, you are offered a different card, be sure to read the fine print. Many cards offer an initial low interest rate, but the interest rate spikes after the initial teaser period ends.

There is no guarantee that attempting to secure a better rate by calling and requesting a lower rate will be successful. However, negotiating credit card rates is certainly worth investigating.

If you’re operating on credit, it may be wise to consider other options in addition to credit cards.

As a consultant, you run a business. Don’t hesitate to look into business loan and funding opportunities. Contact your local Chamber of Commerce or business institution to find out more about business loans and grants in your area. In Canada, try contacting the Business Development Bank of Canada for loans or Canada Business for grants or subsidies. In the USA, contact the U.S. Small Business Administration for assistance.

Related posts:

Becoming a management consultant

Becoming a management consultant is just one of many types of consulting opportunities.

Management consultants help organizations improve their performance. Management consultants are often hired on a per-project basis to identify problems and propose solutions. Corporations and governments seek the advice of an external management consultant because an objective outside opinion is often preferred.

It is possible to become a certified management consultant (CMC). Certifications are based on standards set by the International Council of Management Consultant Institutes (ICMCI).

Becoming a management consultant may be an appropriate career choice for you if you are aware of industry best practices and have experience in managerial roles.

However, there are many types of business consultants, and becoming a management consultant is just one of the many options. If you’re not sure whether management consulting is the business consulting niche for you, consider taking the course, Discover Your Inner Consultant.

The steps involved in becoming a management consultant are similar to the steps involved in starting most business consultancies. For help starting a management consulting business, check out this series on how to become a consultant.

Related posts:

 

Working on retainer

Working on retainer is a popular way of setting consulting fees. When you’re working on retainer, you’re dealing with a contract that requires your client to pay you a flat rate for a certain amount of time. In turn, you keep that amount of time available for the client, so that they don’t have to worry about you being unavailable for projects.

Some people set their retainers by the hour or day. Others work with retainers that promise certain deliverables. For example, a freelance writer might be paid a retainer of $1,000 per month, in exchange for writing four articles — with additional articles available at $250 per month.

With a retainer, the client has the comfort of knowing that the consultant or freelancer will prioritize their work. There’s a promise that the consultant or freelancer will be available for a specific amount of time on a regular basis.

Retainers usually involve a bit of a discount and prepayment. This gives the client a better rate — but also helps the consultant with managing feast or famine cycles of cash flow.

Do you work on retainer?

 

Health insurance for the self employed

Health insurance for the self employed remains key to the survival of businesses. Because health insurance for the self employed seems like a big topic , many people think it’s out of reach. But health insurance needn’t make you give up your dreams of running a business. Consider these tips for health insurance:

  1. You can buy health insurance for yourself, just like you can buy car or travel insurance.
  2. If you recently left a job, see if you can continue under your employer’s plan or under interim insurance like COBRA in the US. (If you’re in Canada or other countries with national health care coverage, do make sure that the government has the information it needs to keep processing your insurance payments.)
  3. See if you can get state-sponsored health insurance for the self employed.
  4. Talk to an insurance broker about your options. When you work with a broker, they shop around for the best rate and take much of the work off your hands. Insurance companies typically pay the broker’s fee.
  5. Check with your professional, social and alumni organizations to see if you can get a deal on group insurance.
  6. See if your state offers a guaranteed insurance plan, if you have a higher risk medical condition.
  7. Be cautious of discount insurance plans that come with steep deductibles when you need to actually use the insurance. Saving money upfront may not offset thousands of dollars later.
  8. Shop around and keep informed. Take the time to evaluate and understand your options.

 

 

Wow, September got away from me

I’ve been a bit silent on the blog this month. I took on a couple of big contracts in August, then suffered a setback when I aggravated some injuries…and now I’m in the process of playing catch up.

The good news is that I’m loving the work I’m doing. And I’m working on some exciting projects — health care publicity for one client and a launch for a software company in stealth mode.

What are you up to?

It’s 9-9-9

Forgive me, but I just noticed that it’s 9-9-9: September 9, 2009. I don’t have anything profound to say about that. I just thought it was really cool. Of course, next year, we’ll have something similar in October. But I suppose the fun all ends in 2013.

Back to school

Around here, it’s back to school time. In Canada, we have a stat holiday called Labour Day on the first Monday in September. Here in Vancouver, school usually starts the next day. Of course, some local school districts started a couple of weeks ago, so that they can close up during the Olympics this February.

It’s never too late to go back to school. And so we’ve reduced the price on our Become a Consultant course. Whether you’re already up and running or just starting to think about consulting, this course can help you find your way on the path to becoming a consultant. It includes a review of your marketing plan — Consultant Journal founder Andrea Coutu is a veteran marketing consultant.

What do you have planned as part of your lifelong learning this fall?

Can you befriend competitors?

When you hear the word "competitor", do you get all warm and fuzzy inside? I didn’t think so. In business and in life, our competitors are the people who contest with us for resources. Most of us have been taught to see competitors as "bad guys".

You don’t have to see all your competitors as bad guys, though. Over the years, my "competitors" have been a help to me:

  • They have graciously accepted my overflow
  • They have taken on clients who were not a fit for me
  • They have hired me to do work for them
  • They have invited me to take part in joint ventures
  • They have collabored with me on projects
  • They have accepted leads from my business when my personal circumstances (such as a whiplash injury) otherwise left my leads flapping in the wind
  • They have mentioned my company — and linked to my website — on blogs, Facebook, Twitter and other social media sites

Really, though, I don’t think of most of those "competitors" as "competitors". I think of them as "peers". They’re my company’s professional rivals — heck, they’re my professional rivals. They’re the businesses that push my company to work harder, faster, smarter, better. They’re the people and businesses who make my industry great.

The bad guys? Those are the people who try to cheat customers. But even those companies aren’t my competitors — because I’m not competing on offer with the kinds of companies that are set up to rip people off.

Of course, that doesn’t mean I ignore my competitors or that I tell them my business secrets. I’m a professional rival, but I’m not stupid!

How do you feel about your competitors?

New lower price – Become a Consultant Course

We’re celebrating "Back to School" season with a new lower price on our successful Become a Consultant program. Now just $195 US, this course combines the Become a Consultant workbook with exercises, 2.5 hours of audio, discussion forums, two of our most popular guides (Discover Your Inner Consultant and Consulting Fees: A Guide for Independent Consultants), and more.

If you’ve been toying with signing up for the course, you can’t beat this pricing. In fact, it includes a FREE review of your marketing plan by Andrea Coutu, founder of Consultant Journal and owner of Trustmode Marketing.

Go back to school with Consultant Journal — kickstart your consulting business with Become a Consultant.

Become a Consultant course

What is business?

What is business? It’s a question I asked when I was about 16 or 17. I lived in a small town where most people had jobs in the natural resources, government, health care, education or retail. "Just what is business?" I asked my parents, upon seeing it listed as a potential major in the university catalogue. No one I asked could really explain. And so I majored in English, a subject I knew and understood.

For many people, "business" sounds intimidating. (For what it’s worth, business just really means commerce and trade.) If you’re a freelance or consultant, you may feel a bit shy about saying you own a "business". But, really, if you can separate your business from yourself, you may find you’re in a better situation. It’s much easier to make decisions about a business than about yourself. For example, for the first several years I was a consultant, I ran things under my own name. At the time, I  felt that it was my credibility I was putting on the line and that I was what people were buying. And, really, using my own name gave me a lot of mileage in terms of building my reputation and leveraging my contacts. Eventually, I gave my business a name, but that was more to create some personal distance between me and the business. I rarely told anyone about the business name. In mid-2009, I completely rebranded, creating Vancouver marketing consultant company Trustmode Marketing. The new brand and business help to put firm lines around myself and my business.

Really, as a consultant, if you’re only selling yourself, you’re not in a great position to leverage your investment in your business. That’s because, if you remove yourself from the business, there’s nothing left to sell. So an accident, illness, life change, retirement, vacation or similar situation can have a very real and negative impact on your business. And it’s hard to subcontract and involve other people if your business is simply you.

How comfortable are you calling what you do "a business"? Do you avoid the term or embrace it? How have you chosen to brand your business?

Mary Kastle releases new music video

A couple of years ago, we profiled musician Mary Kastle, as part of showing how our Discover Your Inner Consultant workbook can open your mind to careers you might not have considered "business" or "consulting". Mary Kastle is a Vancouver-based singer, songwriter and musician — and small business owner.

I’m thrilled to announce that she’s just released a new music video.

What’s new with your business? Let us know — we’re happy to share your news with readers.

Small business loan rates

Small business loan rates vary from institution to institution. If you’re in the market for a small business loan, rates should be of high importance. Shop around and investigate what various lenders have on offer. Ask if there are any ways to improve your rate, such as providing collateral, having someone co-sign, or agreeing to have the lender review certain aspects of your business.

Be sure to check with local government programs. In some areas, small business programs help entrepreneurs secure loans at special rates, when regular lenders might not even lend money. Of course, you’ll have to meet conditions, which might even include paying for business coaching. Look around and see what the best options are for your business — and your life.

Related:

How to turn one-off jobs into lasting client relationships

How to turn one-off jobs into lasting client relationships is easier than you think. Turning one-off jobs into lasting relationships is, well, all about relationships.

You’ve probably heard that it’s easier to turn an existing customer into a repeat customer than it is to convert someone who has never bought from you before. Although true, many consultants focus their marketing and networking efforts on new contacts and they forget about their best source of new work–their previous clients.

Self-employed consultant resources

Self-employed consultant resources are what we’re all about here at Consultant Journal.

It’s about time to focus on the self-employment consultant resources that we offer here at Consultant Journal.

Justifying high rates

If you follow the media, you’ll sometimes see criticism of the "enormous" amounts spent on consulting fees. The media will gripe about people being paid $150 an hour, $1200 a day or even $30,000 for a month’s work. They act as though these fees are just some sort of patronage payback. Of course, they might be right about the patronage. Politicians do like to pay back their supporters. However, the media are really making a mountain out of a mole hill.

That’s because consulting fees are really about the value the client receives. It doesn’t matter if you’re paying $5,000 an hour as long as you’re receiving something worth that much. And if you don’t have the in-house resources to do it well, quickly or at all, then you’re better off hiring a consultant.

For example, I recently struggled with developing a brochure to promote some workshops I’m putting on. I must have spent 10 hours struggling with the thing. Sure, at some point in my career, when I was making $15 an hour, this would have made sense. But now I realize that I would have been better off to get a designer to do it for $150, so that I could avoid the headache and do other value-added stuff for my business…like developing the workshops, which I can’t really outsource. In the end, I asked a designer friend to come to my aid anyway. So I should have just spent the money in the beginning.

And that’s why it makes sense to pay megabucks for expert advice. It may save you money and help you do other value-added activities that make you money.

I’ve rebranded my consulting company

After more than 12 years as a marketing consultant, I’ve made the decision to rebrand my company. Today, I’m pleased to announce the launch of Trustmode Marketing, my Vancouver marketing consultant business.

Rebranding was a big decision for me. In fact, the decision and the follow-through showed me just how valuable it is for my clients to have an outsider’s view as they go through their marketing decisions. In rebranding on my own, I haven’t had the benefit of that distance, since I’m the one doing all the thinking and the work. Fortunately, I’ve been able to work with some trusted advisors, including designer Odette Hidalgo of Gravity Inc. And I can’t thank my unofficial board of directors enough for all their help in the past few months. My entrepreneurs’ group has also been a big help.

With the launch of Trustmode Marketing, I’m productizing my services to make them easier for smaller businesses to buy. I’m also putting a focus on principled marketing — I encourage you to visit Trustmode Marketing, my Vancouver marketing consulting company website, for a copy of The Business Case for Marketing Based on Trust.

The new brand also paints a more accurate picture of where my business is today. My corporate structure includes a team of consultants, including writers, designers, web developers, search engine marketers and other great folks. It no longer makes sense to brand everything under my own name.

I’ll be sharing more details of my rebrand in the next Consultant Journal newsletter. (Sign up at the above right.) But I hope some of you will also jump on board for my marketing newsletter from Trustmode Marketing. And I also wanted to let you all know that I’ve launched a marketing workshop for September. If you’re looking for a reason to come up to Vancouver, I can make no greater plea! In fact, if you come to Vancouver just for the workshop, let me know and I’ll see if we can grab a coffee together too.

Thanks for listening. As you can see, running a consulting business is a journey, even for someone with 12 years of experience in the consulting field.

Cheers,

Andrea Coutu

Consulting jobs

Consulting jobs are enticing for a variety of reasons. Check out the big list of reasons why consulting jobs are rewarding: work from home, set your own hours, benefit from tax write-offs, set your own fees… The list of benefits goes on.

But once you’ve decided you want to become a consultant, how do you choose which one of the many consulting jobs are for you?

Why you never want to compete on price

Setting consulting fees can be tough to navigate when you’re becoming a consultant. There are so many parameters to consider–far more than just what others are charging.

Here are six reasons why you never want to compete on price:

Average consulting fee

Average consulting fees can range anywhere from thirty dollars to thousands of dollars per hour. Understandably, most people who are interested in becoming a consultant want to discover average consulting fee statistics.

However, in order for average consulting fee data to be useful, it’s important to get specific and compare yourself to others in your industry.

Consulting fee survey

Consulting fee surveys are a valuable tool worth reviewing. Not only is it natural to want to know how you compare against others in your industry, but considering your competitors’ rates is also an important part of setting your consulting fee rates.

When considering setting consulting fee rates, consulting fee surveys are worth looking into. However, they are not blueprints for what to charge as a consultant.

Computer consulting fee

Computer consulting fees, like all consulting fees, are affected by a number of factors.

Because most consultants agree that there is no standard consulting fee that works in all situations, many new computer consultants have difficulty figuring out what they’re “worth.”

Crunching the numbers

There are six primary consulting fee models, which include setting consulting rates based on performance, and doubling or even tripling your hourly wage. Some IT consultants combine a number of these models at the same time.

When determining your computer consulting fee you’ll realize that determining your IT consulting fee is just as much about building value as it is about crunching numbers.

What are your favourite consulting resources?

As consultants, we all have favourite sources for helping us with professional growth. In today’s post, we’re opening up the floor for you, so that you can share your favourite professional resources. And, hey, we understand that Consultant Journal may not be your only resource. We’ve got good self esteem. We can handle that.

How to be like Coca-Cola

Bruno Coelho sent in a post called Be like Coca-Cola. The article shows you how you can benefit from Coca-Cola’s history — how to go from being great to being seen as great and changing the world.

Here’s a brief intro to the article from Bruno:

"You can’t climb the ladder of success with the dress of failure" – Zig Ziglar

How many times did you feel like everyone didn’t understand how great you are?

You have the skills, the know-how and the will to win… but you’re not making an impact. And if you’re not making an impact… then no one knows who you are.

In the past, a great company also had this issue. It had a great product but it wasn’t making an impact. It’s name? Coca-Cola. It’s impact in history? Legendary.

Let me show you how you can benefit from Coca-Cola’s history, go from being great to be seen as great and change the world!

Bruno Coelho is a Software Engineer with a 360º vision about the software development world. He believes that having strong technical and business skills is critical to stay relevant in today’s competitive business world. He has published and presented both technical and non-technical articles, covering a wide range of subjects: from security to productivity, from performance to marketing and from XML to persuasion.
 

(Incidentally, if you’re looking to improve your credibility, sign up for the Consultant Journal newsletter and get a free report on how to jumpstart your expert status.)

Standard consulting fee

There are a number of ways to set consulting fees, and charging standard fees (charging what everyone else charges) is merely one of six primary consulting fee models.

Indeed, rather than base your rates exclusively on what other consultants are charging, consider what your services are worth. Do you offer standard services, or do you offer more than the rest? Do you offer something unique?

Understanding standard consulting fees is just part of the process of setting your consulting fee rate.

Ads on this site

As you’ve no doubt noticed, this site uses ads. Advertising helps offset the costs of servers, hosting and administration of the site. But do let us know if you ever see an ad that you think we should review. We welcome ads from great advertisers and we’re keen to take a look at anything you think merits further study. (And, for that matter, if you have a fantastic experience with an advertiser, please let them and us know!)

Happy Canada Day!

Hey, it’s Canada Day and I’m Canadian, so I’m taking the day off. I encourage you to catch up on some posts from the archives. I’ve included a list of quirky posts that use Canadian spellings, like colour:

Why you hate cold calls

Hate cold calls? There’s a reason so many people dislike cold calls.

How to find prospective clients

Life would be a lot easier if clients lined up to buy from you. So why not build a pipeline of potential clients and turn them into raving fans?

How to get testimonials – six tips

Getting testimonials from clients can help build your expert status. Once you figure out how to get testimonials, you can ramp up your credibility. That’s because, when your prospective clients see the words of others who are happy with your services, they’re more likely to believe in what you have to offer.

The one thing you should never do with a check

So you’ve been consulting for a while and a big check rolls in. Ka-ching! You’re set.

But there’s one thing you should never, ever do with a check.

What’s your biggest marketing challenge?

What’s your biggest marketing challenge, as a small business owner? What marketing obstacles frustrate you? Share your thoughts here. Let’s come together as a community to talk through our challenges…and work on them together.

Your best source of new work

Believe it or not, your best source of new work is something you already have. And if you mine this existing resource, you’ll be on the road to success. In fact, most successful consultants turn to this marketing goldmine to keep their busy practices growing.

New site – what do you think?

The new Consultant Journal design is finally up. Please feel free to send along your comments. We’re hoping this new design preserves the grassroots feel of Consultant Journal while giving a more professional face. It also features a more flexible layout for advertisers. And it’s now backed by WordPress, which should improve content management. You should also have an easier time finding our workbooks and guides.

If you have any questions — or if you run into any bugs — please let us know. We welcome feedback.

How commenting on blogs markets your business

Did you know that commenting on blogs is a marketing strategy? Leaving comments on blog posts such as this one is a tool employed by many consultants to drive traffic and attention to their websites.

How does it work?

By leaving useful, engaging comments readers are encouraged to click on your link to find out more about you. And from a search engine optimization perspective, links on other websites that point to your website are a good thing.

Imagine that you’re a copywriting consultant. You come across a post on a professional writer’s blog that discusses the lack of good copywriting these days. You can chime in with some useful, funny commentary that positions you as an expert. For example, you could mention that you’re a professional copywriting consultant and you’re amazed at some of the copy that you’re hired to rewrite. You could share a few funny grammatical mistakes that you’ve caught, and you can sign your name and leave a link to your website.

You’ve just shared a funny story, positioned yourself as an expert and there’s no doubt that a few readers have clicked on your website link to find out more about you.

The key is to leave useful and engaging comments on blogs that are relevant to your niche.

A few tips to remember:

  • Make sure your comments are related to the post;
  • The most effective blog comments are detailed, engaging, humorous, and helpful;
  • Recent blog posts get more readers, in general, than old archived blog posts; and
  • Do not write off-topic and obviously promotional comments.

Related Posts:

When to subcontract – seven signs

When to subcontract - seven signs that it’s time

When you become a consultant, you become more than a consultant. You’re becoming a business owner. That means you wear several hats. As time goes on, it may not make sense to wear every hat. Here’s how to tell when it’s time to outsource.

  1. You don’t like doing the work. If you really dislike a particular task, freeing yourself from the obligation may have a pay off. Taking the weight off your shoulders allows you to focus on areas of strength and passion — which may leave you with more energy to build up your business.
  2. You don’t have time. If you don’t have time to do everything that needs doing, it’s time to enlist help. Of course, before you start outsourcing, you need to consider just what needs to be outsourced.
  3. You could make more money doing something else. By outsourcing lower value tasks to someone who earns less than you do, you can focus on higher paying activities.
  4. You don’t have the skills. Faced with a steep learning curve, you may find it’s easier and more effective to hire someone who can hit the ground running.
  5. You want a fresh perspective. By working with another experienced professional, you can gain insights from unbiased eyes.
  6. You need a break. Sometimes, it makes sense to outsource your work while you take a vacation, a breather or just some time to refocus.
  7. You need to put resources elsewhere. Even if it’s cheaper to do a job yourself, you may need to focus your skills and talents elsewhere. It’s important to figure out just where you add the most value in your business.

Once you’ve started a consulting business and established your fees, it’s important to look at how you add value to other businesses…and then how you can use other consultants and freelancers to add value to your business. After all, the reasons other people hire you are the same reasons you’d hire someone else.

Feel lonely? Here’s help.

As consultants, we often work alone out of our home offices. This can mean hours alone with our thoughts. At times, being a consultant can be a lonely career! But it doesn’t have to be.

Here are seven tips to help you avoid loneliness.

1. Networking

Networking can be fun, even for introverts! Join business and entrepreneurs’ groups. Plan to attend networking functions far in advance, regardless of your busy schedule.

The trick is to make time for networking even when your schedule is tight. Meaningful social interaction is key to battling loneliness.

2. Get out of the house!

Feeling lonely? Take a break. Take a walk. Go to the bookstore, the library or a coffee shop. But don’t bring your laptop or a book. Instead, engage with the people around you. Make eye contact and strike up a conversation. Your need for social interaction will be met, and you never where or when you’ll meet your next big client!

3. Work somewhere social

Take your laptop and headphones with you and head to your favourite coffee shop. Sometimes all it takes is a change of venue to lift your spirits.

4. Collaborate and connect

Connect with other consultants in your field. Invite a peer for lunch, coffee or a walk. You may find that you have a lot in common.

If loneliness is an ongoing problem, perhaps you can explore partnership possibilities that could see you collaborating with your peer on a long-term basis.

5. Take a short-term contract

If you’re missing the social benefits of an office environment, consider accepting a short-term contract that will require you to spend days in the company’s office. 

6. Rent office space

Consider renting shared office space. Investigate whether there are any common workspaces in your city.

7. Stay in touch with friends and family

As passionate entrepreneurs, we can get wrapped up in our business’ success. Sometimes that can mean leaving our friends and family out in the cold. Don’t do it!

Even during your busy season, schedule time with friends and family. Business success is important, but it shouldn’t come at the expense of the people you love. A healthy lifestyle leaves room for both!

Looking for more tips? Check out tips for dealing with home office isolation

 

Related Posts:

Use a blog to build your consulting business

Use a blog to build your consulting business. Sound crazy? It isn’t!

It’s difficult, if not impossible, to accurately determine how many blogs are out there. Suffice it to say there at least a hundred million of them! So am I crazy to suggest that you add to the blog frenzy? Well, perhaps.

But what I do know is that there are five key ways that blogs can build your consulting business, and I’ve experienced these benefits first hand.

1. Build your expert status

When you take the time to blog about your consulting business, you’re showing clients and potential clients that you’re an expert. You’re demonstrating that you know what you’re doing and why you’re doing it.

When you blog about your consulting business, you’re showing your readers that you’re so passionate about your field that you’re brimming with ideas and commentary. Your blog is your platform to impress and share your passion about your business.

2. Increase your search engine results

New, fresh content on your blog or website is what the search engines are after. When you update and add to your blog or website, you’re giving the search engines more new data to index.

When you write about topics and keywords that are relevant to your niche, you increase the likelihood of your potential clients being directed to you by the search engines.

3. Foster a sense of community

Frequent and regularly updated blogs will eventually have a following of readers. When you encourage readers to comment on your blog posts and share their thoughts and opinions, a blogging community takes shape. Readers will feel connected to you and your business in a personal way, which is good for business.

4. Encourage you to stay on top of trends

Writing a blog about your consulting business can serve as a good motivator for you to stay on top of trends. When you’re busy running your business, it can be easy to keep on doing what you have been doing instead of staying on the cutting edge.

Using a blog as an excuse to keep up with trends can be a great motivator.

5. Keep readers, clients and potential clients coming back for more

New, regularly updated content will keep visitors coming back to see what’s new! Static pages just don’t boast that benefit.

Get blogging and use your blog to build your consulting business!

Related Posts:

Should you discount for non-profits?

Should you cut your fees for worthy non-profit associations? One of Consultant Journal’s readers, Walela, recently commented on the consulting fees post:

This is my first consultant opportunity: to consult with a  non-profit that received a grant for a teen mentoring program. Are the fee formulas mentioned on the site applicable to non-profits  as well? I want to be sensitive to their financial situation, but not give away my services either.
 

I don’t agree with discounting rates for non-profits. You’re not a charity – the non-profit is. I suppose I stopped discounting my rates for non-profits when I realized many of them advocate against exploitation, undervaluing of people and so on, but they still pay their employees and contractors poverty-level rates. However, there are times when I can see that a project is especially interesting or worthy, for reasons related to your business or personal values. I see a few ways to look at this:

  • Volunteer. If the opportunity is so good, volunteer without hesitation. Give freely.
  • Quote at your full rate and donate back the amount at which you would have discounted your fees. You can even state this in the proposal. This gets the non-profit to better value the work you provide and it has the same financial result for them.
  • Re-calculate your consulting fees. In the consulting fees model, would your full-time salary at a non-profit be the same as in the business world? It’s worth considering.
  • Charge a fair rate, with consideration for in-kind benefits. See if there’s a way to negotiate benefits for your business, such as having your name printed on materials, being mentioned in press releases, receiving links from their website, getting attention in their newsletter and so on. If you set this up and truly value that exposure, you’re not actually discounting.

I’m sure a few readers will say that I’m being unkind to charities. I’m not. I just question why I should act like a charity when asked to work with a charity. It might be a little different if I truly value and embrace the charity. But I don’t think all charities merit discounts.

 

8 reasons to write guest posts for blogs

Have you considered writing guest posts for other blogs in your niche?

Here are 8 reasons to write guest posts for blogs that don’t belong to you:

1. Build your expert status

Writing a guest post at another blog is a tangible way to increase your expert status. By writing a guest post about your niche, you’re positioning yourself as an expert in the field, and readers will see you as such.

2. Gain backlinks pointing to your website

When writing a guest post for another blog, be sure to include links within your guest blog post that point to your own website, portfolio or blog. This is an effective way to drive more traffic to your site and increase your ranking in the eyes of search engines.

3. Grow online partnerships

When you contact a blog about writing a guest post for them, you’re beginning a dialogue with another person in your niche. These relationships can sometimes grow into lucrative and mutually-beneficial partnerships.

When you’re in the same niche, sometimes there can be worries of competition. But when the cards are played right potential competitors can both grow their businesses by leveraging each others’ skills and resources.

4. Increase your sphere of influence

When you write a guest post for another blog, you’re tapping into blog readers that may not even know about you, your website or your blog.

Guest blogging can be an efficient way to tap into an already existing market and draw those readers over to your blog or website.

5. Free advertising

Free advertising. Need I say more? The more relevant blogs you write for the more readers will come across your name and your business.

6. Fun

If you enjoy reflecting on your successes, guest blogging can be an enjoyable experience that has a high return on investment.

7. Share your knowledge

The most successful guest blog posts share information of perceived value. Guest blog posts can be a useful place to toot your own horn, but readers will respect you even more if you also share valuable, timely information that’s of use to the readers.

Got  insider tips? Share them with the blogosphere, and you’ll be sure to gain credibility, respect and increased expert status.

8. Increase your earnings

What happens when you boost your expert status, take advantage of free marketing, increase your sphere of influence and you partner with others in your niche? Your earnings have nowhere to go but up!

Are you convinced? Why not give it a try?

I’d be happy to welcome you to write a guest post here at Consultant Journal. The first step is to make the leap and get in touch.

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How writing articles can help your business

Writing articles can help your business by jump-starting your expert status, offering free advertising and building backlinks to your website.

The first step is to identify a publication related to your niche that may accept your contribution. There are many magazines, journals, trade publications, websites and blogs that would be glad to publish your article. In fact, I’d be happy to welcome your article here at Consultant Journal; I’d love to hear from you if you’re interested in writing articles for Consultant Journal.

Writing articles helps boost your expert status, which benefits you in two ways–adding to your resume and exposing your expertise to a larger market:

1. Once you are published, be sure to use your full name, your business name and make reference to your article on your website and anywhere else that’s applicable. This boosts your credibility with potential clients.

2. In addition, when you are published, readers who are unfamiliar with you will come across your article, which includes your name, your business name and your website address.

If you’re writing for an online magazine, website or blog, be sure to capitalize on the opportunity by requesting a link back to your website or portfolio. The more links pointing to your website the better. These links drive traffic to your site, and they can be helpful when search engines rank your website against your competitors.

Writing an article may be easier than you think. You know your business inside and out. You’ve got the skills, experience and expertise. So contact a potential publisher–be it on the web or in print–and see whether you can write a short article that boosts your expert status.

Are you a consultant? Why not start by writing here at Consultant Journal?

For more tips on building your expert status, be sure to subscribe (above, on the right) to the newsletter for a free article with tips on how to jump-start your expert status.

Or if you’re looking for a step-by-step guide explaining how to run your own consulting firm and how to build your expert status, consider taking my course, Become a Consultant – How to make the Leap.

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Buying a netbook – 7 tips

Buying a netbook? Then you could use these seven tips that will help you choose the right netbook.

1. Netbooks explained

Do you really want a netbook or should you be buying a laptop or desktop computer instead? A netbook is a small, lightweight portable computer used primarily for browsing the Internet.

Netbooks generally boast smaller screens and keyboards than regular notebook or laptop computers. Most consultants use netbooks as secondary computers rather than as primary computers. Before buying a netbook, make sure that a netbook suits your needs.

2. Budget

Buying a netbook is an attractive option because netbooks can be inexpensive when compared to other computers. When considering which netbook to purchase, consider what you’re going to use it for. Like most products, the cheapest netbook may not be the best bet for your needs. Balance your budget with your wants and needs when it comes to your new netbook.

3. Test drive your netbook’s size

If you’re accustomed to a regular laptop, be sure to try out a netbook before you buy one. Small netbooks can be cute, but some netbooks’ small screens and reduced-sized keyboards can drive users crazy.

Test one out to determine how small a screen you can handle.

4. Memory capacity

How much memory will you need? Be sure to consider how much memory your new netbook comes with. Will it be possible to add more memory at a later date?

5. Battery life

Compare battery life when making your decision. Many buyers end up using their netbooks as portable media centres; while traveling or waiting for a flight, netbooks are handy companions so paying more for a six-cell battery may be a good idea. 

6. Where to buy

Today many of us do our shopping online. But some consultants are wary of buying computers online. What if something goes wrong? What about warrantees? Consider warrantees, maintenance issues and IT support when choosing what and where to buy. Remember, as a consultant you may not have an IT support team to turn to when things go wrong.

7. Do your research!

Before splurging on your favourite model, spend a few minutes researching the product online. What are customers saying? What do people love about it? What is the most common complaint with the product? 

Keep these seven tips in mind when buying your netbook, and you’ll end up with a netbook that suits your needs as a consultant. 

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Start your own consulting business

Start your own consulting business! So you’d like to start your own consulting business; what an exciting time this must be for you. Congratulations on considering becoming an entrepreneur and wanting to find out how to get started running your own consulting firm.

Steps involved in learning how to start your own consulting business

  1. Choose what type of consulting business you’d like to start.
  2. Familiarize yourself with what it takes to run this type of business. Will you enjoy it? Do you have the necessary skills? Will the business make money?
  3. Contact consultants working in this field. Do research.
  4. Develop a business plan.
  5. Start your own consulting business!

Start your own consulting business now

Getting your own consulting business up and running can be as simple or as complex as you want it to be.

When thinking about how to start your own consulting business, consider the following rule of thumb. The amount of time it takes to start your own consulting firm should reflect what you expect to get out of it.

  • Some entrepreneurs start by consulting as a side-job. As a result, many moonlighters figure out how to run their businesses as their business grows.
  • Other entrepreneurs take even bigger leaps requiring financial investment and big risk. When this is the case, entrepreneurs should do substantial research and planning before launching the consulting business.

There are many more resources here at this site that will help you start your own consulting business. By the way, if you’d like a mentor in your journey, consider registering for Become a Consultant: How to Make the Leap.

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How to start your own consulting business

How to start your own consulting business can be overwhelming. But figuring out how to start your own consulting business is easy if you take it one step at a time. If you need to know how to get started running your own business, you’ve come to the right place!

Before wondering how to start your own consulting business…

Before wondering how to start your own consulting business, it’s important to consider whether you are a good candidate for becoming a consultant.

Odds are that you are well-suited to running your own business, but why not compare how you stack up when it comes to qualities common to successful consultants?

Few people possess all the qualities of a perfect entrepreneur. If you lack skill in an area, it doesn’t necessarily mean that you should abandon your dream of running your own consulting firm.

No, instead, it’s important to identify your weaknesses–and then address them. For example, for those who lack organization skills, it may be a good idea to consider hiring your own consultant, such as a virtual assistant, to help keep you organized.

Resources explaining how to start your own consulting business

If you’re still wondering how to start your own consulting business, take a look at my how to become a consultant series. Or if you’re looking for a step-by-step guide explaining how to get started running your own consulting firm, consider taking my course, Become a Consultant – How to make the Leap.

Congratulations on starting your journey towards entrepreneurship!

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How do I become a consultant?

How do I become a consultant? As a new entrepreneur, it’s common to wonder, "How do I become a consultant?" I have written many posts to help you become a freelance consultant, but don’t forget to ask for input from working consultants in your field and community.

How do I become a consultant – First steps

In this digital age, sometimes there’s a tendency to ignore the old-fashioned ways of getting answers to our questions. A smart way to find out how to become a successful consultant is by asking people you know (or who live in your community), "How do I become a consultant?"

For example, if you’re considering becoming a grant writing consultant, try locating someone in your area who works in this field as a consultant. Doing this can be helpful on two fronts:

  1.  Trying to find a grant writing consultant will give you ideas about advertising. Were there any consultants advertised in the phone book? Was it difficult to find a grant writing consultant? 
  2. Most working consultants remember what it was like to get started from the ground up. Most would be pleased to offer you a little advice and guidance about setting up your consulting business. You don’t have to view successful consultants as your competion. They are working professionals who’ve been able to make their businesses work. Don’t you want to know how they did it?

How do I become a consultant – Key reminders

"How do I become a consultant?" When looking for answers to this question, it’s best to diversify your tactics. In other words, read books, do online research, and interact with working professionals.

So the next time you find yourself wondering how to become a working consultant, remember that there are a number of resources that exist to help!

By the way, if you’d like a mentor in your journey, consider registering for Become a Consultant: How to Make the Leap.

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Trust – the launching point for your business

As a follow up to the last post on trust as the key to your business success, here’s a great piece on leveraging trust so that you can make the leap to entrepreneurship. Is analysis paralysis keeping you from maximizing opportunities?

It’s easy to get caught up in planning and analysis. After all, we’re overwhelmed with messages about putting together solid business plans so that you can build a solid business. But sometimes, you just need to make the leap. You just need to trust that things are going to work out. It makes sense to have a plan, but you can’t expect perfection from that plan. At a certain point, you need to trust in the preparations you’ve done and in your own ability to move forward.

Of course, it’s okay to ask for help in your journey. If you’re looking for mentorship, take a look at Become a Consultant: How to Make the Leap.

Trust – the key to your success

Trust — it’s the key to success in business. If people don’t trust you, they won’t believe you. If they don’t believe you, they won’t buy. If they don’t trust you after they buy, they will experience buyer’s remorse. They won’t buy from you again. They won’t promote your products and services to their trusted contacts.

But how do you build trust? For consultants, it starts with building your expert status. But it’s more than that. You need to build trust into every step of your relationship with your prospective customers, customers, vendors, suppliers, contractors, employees and community. After all, if you want to charge consulting fees that reflect the value you provide, you have to have customers who trust you enough to believe in that value.

What steps have you taken to build trust into your business operations?

Get six tips for jumpstarting your expert status when you sign up for our newsletter — above, top right.

Ready to make the leap to consulting? Build your business with Become a Consultant: How to Make the Leap — whether you’re just thinking about consulting or stalled in succeeding with your current business.

Build your business: Avoid the send button

There will come a point where you and a client won’t see eye to eye, no matter how well intentioned you are.

Clashes with clients

If you’re finding yourself about to respond to an email that rubs you the wrong way, consider holding off for at least 24 hours.

While it may be tempting to dash off an email right away because you’d like to deal with it promptly or because you feel empassioned in the heat of the moment, hold off for 24 hours. Do write a draft email, but don’t send it until the next day.

Re-reading the original email again the next day may not provoke the same reaction in you, and chances are you’ll be relieved that you didn’t send your response from the night before.   

Making mistakes

The same principle applies to an email that discusses a mistake that you made or an embarrasing oversight that you missed.

When faced with your mistake, don’t overreact and over-compensate. For example, if a client emails to let you know that you’ve overlooked a major part of the project, you may feel embarrased and promise them a complete revision free of charge to make up for it.

But I guarantee that you’ll be kicking yourself for agreeing to do work for free to make up for your embarrasment. Once the initial sting is over, you’ll realize that everyone makes mistakes and there’s no need to promise the moon as a result. Admit your mistake and rectify it, but don’t overreact.

It’s wise to set a policy for yourself that emails don’t always need to be responded to right away–especially if they’re sensitive issues.  

Managing client behaviour is one of the most complex parts of consulting. The good news is that you’ll learn best practices along the way, and your list of happy clients will keep growing.

Adding value

The principle of wait-before-you-send applies to good news emails, too. Before sending an email, consider how you can revise your message to add value to your client. Can you suggest further improvements to the project? How about a second phase of the project that expands on the first phase? Like any written project, a delay and a second edit always improve the message.

Starting a consulting business

Starting a consulting business can be one of the most exciting times of your life. But starting a consulting business can also be a stressful time. When you start launching your own business, you are taking a leap of faith.

Considering starting a consulting business?

There are many reasons why you might want to be starting a consulting business. Maybe you’d like to set your own schedule, work from home, or spend more time with your family. Or maybe you’ve always dreamt of starting a consulting business, and you’re finally considering taking the next step.

Whatever the case may be, congratulations! Just being here at this site means that you’re getting serious about beginning your career in consulting.

When I talk to people who are considering starting a consulting business they are often so excited that they get me excited too! But while these are exciting times, launching a consulting business is serious, especially when you’re investing time and money into the endeavour.

In order to ensure success, it’s best to start your consulting business armed with as much information as possible.

Starting a consulting business the right way means doing research

In order to give your business the best chance to succeed, I recommend doing as much reading and research as possible. Luckily, you’ve find the right spot to find out all about how to become a consultant!

I am a consultant. It’s what I do. But I’m also a people person, and I enjoy helping others succeed. In fact, that’s the motivation behind this blog.

I’ve written over 1100 posts on this blog to help people like you get started on the road to entrepreneurship. While I believe that I’ve covered almost every topic I can think of, I encourage you to look around the web and see what else is out there on the topic of starting your own consulting business.

But before you go, I encourage you to bookmark this site and subscribe to the mailing list (above left). And have you considered ordering one of my workbooks: Discover Your Inner Consultant or Discover Your Inner Entrepreneur (For Moms)?

As you grow in your journey towards starting your business, you’ll find that questions will arise. Feel free to come back often, use the search box (below, left) and ask questions.  

Once again, congratulations on your journey towards consulting!

By the way, if you’d like a mentor in your journey, consider registering for Become a Consultant: How to Make the Leap.

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12 ways to pump your ego

At times, consulting can be a lonely business. Loneliness can hit home when you have something to celebrate but you don’t have co-workers to pat you on the back! Now and then, it’s important to pause and reflect on your successes. Here are 12 ways to pump your ego.  

1. Make a list of your top 8 projects or achievements.

2. Remind yourself why you started consulting in the first place. And while you’re at it, take advantage of your favourite feature of consulting.

3. Schedule a motivational session with another consultant (or a friend in a similar field). Get together over dinner and discuss your top projects and favourite memories from the past year.

4. Make a list of your top five skills. What are you best at? When do you feel like you’re "in your element?"

5. Keep a folder detailing praise, awards, testimonials, and recognition. Have a look though it on occasion. Reflect about how far you’ve come and what people have said about you and your work.

6. After reflecting on your successes, consider some fun and exciting goals that you’d like to achieve over the next year. Make another list detailing how you’re going to achieve these goals and why you’re capable of making them happen. 

7. On your website, rewrite your biography, byline, or "about" page–touching on your top achievements.

8. Try to remember a project that made you feel overwhelmed or inexperienced. Contrast those feelings against how you’d feel tackling that project today.

9. Pitch a story about your business to a local magazine or newspaper. Don’t be shy! 

10. Buy something extravagant because you can afford it.

11. Consider what your business would be like if you just stopped doing everything that you do. Consider the many hats you wear. Consider how important you are. Without you, your business would be non-existant.

12. Write a press release detailing your business’ achievements and submit it to local and online media.

It’s great to pump your ego when you’ve got something to celebrate.

Bit if you’re ever feeling down or depressed, remind yourself of your top achievements and you’ll be sure to get your motivation back.  

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5 age-old ways to grow your business

Consultants are always thinking about growing their businesses. In fact, even when they’re completely booked up, consultants still focus on generating more leads. 

Here are 5 age-old ways to grow your business as a consultant:

1. Networking: There’s no better way to grow your business than to get out and network. Networking can be structured, attending a Chamber meet and greet for example, or it can be impromptu, striking up a conversation with someone next to you in line at a coffee shop for example. If you’re a new consultant, networking is definitely where you want to spend your time so that you can build your sphere of influence.

2. Never Stop Marketing: When you run your own business, marketing and promotions are a constant fact of life. No matter how busy you are, it’s important to nurture your existing relationships and look for new prospects. Ask yourself, "What have I done today toward getting new clients?"

3. Online Promotions: Of course, online promotions usually start with a website, but having a website is just the tip of the iceberg. Check out these five ways to promote your business online.

4. Referrals: It’s easy to get wrapped up in trying to find new clients, but turning clients into repeat customers is one of the smartest things you can do for your business. Treat your clients well and make sure they’re happy with your work. Your clients will want to work with you again–and they’ll refer their friends and contacts to you. Be open and honest about the fact that you’d love your client to refer new prospects your way. 

5. Always Re-Assess: When launching a business, you should put together a business plan and forecast your income. In addition, it’s a smart idea to re-assess your business practices on an annual or semi-annual basis. How has business been? What are your strengths and what are your weaknesses? Would you benefit from a mentor?

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Start a consulting business

Start a consulting business; it sounds so easy, doesn’t it? In many ways, it is easy to start a consulting business! The trick is to make sure that you’re well-suited to the type of business that you choose to run.

I want to start a consulting business, but…

Some of you might be entrepreneurial-minded, but aren’t sure what type of business to start. There are a number of consulting businesses to consider starting. Take a look at this list and note which ideas appeal to you. Do you think you’d like to start a consulting business in any of these fields? If none of these appeal to you, is there another type of consulting firm you’d like to run?

In order to start a consulting business, you’ve got to have the skills

The next step in choosing and launching your business is to make sure that you’re well suited to your chosen line of work. For example, you may love Avon products, but unless you are a confident and outgoing salesperson, you may have trouble making sales–regardless of how much you love the products.

Sometimes it can be difficult to know what type of consulting will be a good fit for you. If this is the case, it can be helpful to take an inventory of your experience and skills. Being aware of your skills can be a substantial help when deciding to start a new business from the ground up.

In order to start a consulting business, you have to be able to sell a service or product that is in demand by people who need that service or product.  While you do have to be knowledgeable and well-suited to the business that you choose to start, you don’t have to be a renowned "expert" in your chosen field. As long as you sell a service or product that is needed by those in your target market, you’ll have a shot at success.

Once you’ve settled on your idea and written a business plan, you’ll be ready to launch a new consulting firm!

Want help in making the transition to consulting? Enroll in the official Consultant Journal course – Become a Consultant: How to Make the Leap. With audio and written lessons, 25 exercises, discussion forums and more, you’ll have mentorship in your journey to consulting.

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Why procrastinate tomorrow?

When you think of procrastination, you may think of putting off small tasks or projects. But over the years I’ve noticed that many people procrastinate big ideas, such as acheiving their career-related dreams.

Putting off your dreams

I’ve been a consultant for over ten years, and I’ve met many people who want to launch their own consulting firms. But while some people actually become consultants, there are others who simply dream of doing it but never actually make the leap.

So what sets the doers apart from the dreamers? There are many factors, such as financial savings and confidence. But a big factor that separates the dreamers from the doers is that the doers "do!" In fact, I’ve helped many dreamers become doers through my course, Become a Consultant: How to Make the Leap

How procrastination hurts

There is a substantial difference between procrastinating and working toward a goal, even if you work towards your goal at a slow pace.

  • Procrastination does not get you further toward your goal;
  • Procrastination is a distraction from what you really want;
  • Procrastination is easier than working toward what you really want, but procrastination is not worth it! 

    If you dream of becoming a consultant, I hope you’ve got a plan in place to help you achieve your goal. If you’re not sure where to start, I encourage you to read more of my free articles about how to become a consultant or consider purchasing one of my programs and get started on becoming a consultant: 

  • Tax software debate

    Every year around this time, my post on tax software, specifically UFile and Quicktax, gets a lot of attention. The opinions are those of the posters. I have never tried UFile and I’ve always been fairly happy with Quicktax, although I’m probably going to work with a professional accountant this year, since I’m looking to incorporate.

    Update: Oops. I originally wrote debata. I was thinking about data.

    Getting a business credit card

    Getting a business credit card is just another step in the process of becoming a consultant.

    Financial institutions are becoming increasingly accustomed to offering financial products to consultants. But if you’re considering getting a business credit card, it’s simplest to apply for credit cards or lines of credit before making the leap into consulting full-time.

    If you no longer have an employer, don’t worry. It’s still possible to get a business credit card as a consultant, although the application process may be a little more thorough.

    As with any financial product, your credit rating is important. If you’re considering getting a credit card for business, obtain a free copy of your credit report to see where you stand.

    If your credit report shows areas where you can improve, take action to improve your rating. Besides, it’s wise to get your financial house in order no matter what your plans.

    Once you’ve been approved for a business credit card, make sure to keep on top of payments. Try to pay everything off at the end of the month. If that’s not possible, be sure to pay down your high interest loans and cards first.  

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    How to start a consulting firm

    How to start a consulting firm is a crucial concept that all new entrepreneurs should familiarize themselves with. But don’t worry, learning how to start a consulting firm isn’t difficult. In order to launch a successful new business, it’s as simple as doing research and writing a business plan.

    While many entrepreneurs have a background in business, it’s not always the case. Regardless, I always advise new entrepreneurs to write a business plan.

    How to start a consulting firm – Is there only one right way?

    Some of you may read this and think, "I just want to know how to start a consulting firm. I don’t want to write a business plan!" If that’s what you’re thinking, that’s okay too.

    Some of you may be interested in testing the consulting waters before getting serious about consulting. This can be a wise idea.

    For example, before investing your hopes and savings in launching a wedding consulting business, it may be a good idea to try your hand at planning a family member’s wedding first. If you enjoy it, then expand your reach a little more. Try it again, perhaps this time for a friend of a friend. Starting slowly allows you to find out whether you’re as well-suited to your idea as you think you are.

    Many successful entrepreneurs have learned how to start a consulting firm by flying by the seat of their pants. In other words, many entrepreneurs learn how to run a business as their business grows.

    However, as the saying goes, it is the wise who learn from the mistakes–and successes–of others. In the long run, it’s a good idea to have all your questions and worries addressed before you launch your business–especially if you’re investing a lot of money into the business.

    The bottom line is that once you start to think about consulting full-time or investing substantially in your business, it’s time to write a business plan (if you haven’t already).

    How do I know how to start a consulting firm?

    There are some general principles regarding how to get your consulting business off the ground, but figuring out how much time to invest in the beginning stages of your consulting business is up to you. My business plan kit may help, but you can also put something together on your own, if you have the time and ability to do the research.

    That’s the beauty of consulting. You’re the boss!

    But, if you’d like a mentor to guide you in your journey, consider registering for Become a Consultant: How to Make the Leap.

     

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    6 websites to build your business

    Over the years I’ve come across many websites that can help build your business. Here are six websites that you may find useful when building your business.

    1. Twitter - Twitter is a website that helps people communicate "through the exchange of quick, frequent answers to one simple question: What are you doing?" Twitter has become a popular way to let clients–and potential clients–know what’s new in your business. Twitter certainly isn’t for all consultants, but you’d be surprised at the number of consultants who use Twitter to build their businesses.

    2. FreshBooks - FreshBooks is a quick and easy invoicing system. It’s web-based, and they offer a few service tiers. Their free tier (with a maximum of three active clients at once) is perfect for those of you who do consulting as a side job. If you’re a full-time consultant, you may want to upgrade to a plan that offers more features. I like FreshBooks and I’m an affiliate, which means I get a small kickback if you sign up. But I really do like them.

    3. Life Hack - A "life hack" is "any hack, tip and trick that gets things done quickly by automating, increasing productivity and organizing." Procrastination can be dangerous for consultants. So if you’ve got the urge to procrastinate, at least read something that’ll increase your productivity!

    4. Online Forums - No matter what type of consultant you’re becoming, it’s a wise idea to find a forum that relates to your niche. For example, if you’re a home staging consultant, you may want to find an online forum that covers interior design, new trends in real estate, and so on. Once your business is up and running, forums are a great way to learn more about your field, find a mentor, and stay on top of trends. Try putting your consulting field and "forum" into a search engine.

    5. Accounting Coach: I’ve shared many tips about tax write-offs, credit, and more. But if you’re looking for guidance and tutorials on specific accounting principles, try Accounting Coach.

    6. YouTube: There are many reasons for becoming a consultant, but when it comes to IT support, quite often you’re on your own which can be maddening. Even if you’re not technically inclined, YouTube has many tutorials that will help you trouble-shoot, install new programs, etc. So the next time you find yourself wishing for an IT professional, do a quick search at YouTube. Try using the words "screencast" or "tutorial" to narrow down your search.

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    8 reasons consulting rules

    Although I’ve been a consultant for over ten years, I can still honestly say that consulting rules!

    Here are eight reasons why:

    1. Work-Life Balance: Even before I had a family, work-life balance was important to me. I don’t know of any other lifestyle other than working as a consultant that offers such flexibility with few drawbacks. And it’s not just women who want balance, men are just as interested in flexible schedules!

    2. Extra Income: While my income stays rather steady, some months I earn more than I expected. I don’t have to convince you that having extra income rules! And as a consultant, getting extra income all starts with setting your fees

    3. Mentoring Opportunities: I’ve always enjoyed mentoring others, and I’ve helped many people make the leap into consulting. Mentors are crucial, and I’m glad I’ve been able to lead new consultants to success.

    4. Doing What You Love: No matter what type of consultant you are, odds are you’re doing what you love. I know I am, and that’s one of the top reasons that consulting is so satisfying.  

    5. Working From Home: Avoiding commuting to and from work rules for many reasons. Transportation costs are low and so is my carbon footprint! Plus, the convenience of working from home just can’t be beat.

    6. Choosing Your Co-Workers and Clients: As a consultant, you’re the boss.  You’re not obligated to work with anyone who doesn’t share your values. As a consultant, you might even find yourself considering whether to fire your customers!  

    7. Tax Write-Offs: Come tax time, I have to admit that writing off business use of my home and car comes in handy.

    8. Inspiring Others: I love telling people that I’m a successful consultant who runs her own business and sets her own hours. A big part of sharing my story is to inspire others to make the leap and become a consultant.  

    Looking for more inspiration? Check out the big list of reasons to become consultants!

    Related posts:

    Is it ethical to run a side business?

    Many people dream of becoming consultants. But if you’re already working as an employee full-time, it can be difficult to make the leap into full-time consulting. This is one of the many reasons why you may want to start a side business. But is it ethical to run a side business while holding down a regular job?

    Yes, it is ethical to run a side business while holding down another job! In fact, it’s becoming increasingly common for nine-to-fivers to use side businesses as a way to launch into new careers. And many people successfully run ethical side businesses while holding down their primary jobs. 

    The way to keep your side business ethical is rooted in common sense. In short, don’t let your side job negatively affect your day job:

    • Don’t run your side business during your day job;
    • Don’t take on too much and show up at your day job late, distracted, stressed, or over-tired;
    • Don’t run a side business that competes with your day job; and
    • Don’t do anything that goes against your contract with your employer.
    • Do continue to work hard and be focused at your day job;
    • Do be open and honest if asked about your side business;
    • Do operate your business in a manner that you’ll be able to explain to your boss with your head held high.

    Believe it or not, side businesses can actually be good for your day job!
    If done right, your side business should give more money (thanks to tax write offs and a higher income) and increased life satisfaction (as long as you select a side business that suits you). Now what employer wouldn’t want a happier, richer employee? 

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    Open thread: where do you find your community?

    In the newsletter this month, I’ll be discussing the power of joining a business community. Consultant Journal aims to help independent consultants find a place to connect with other consultants, learn about business management and share successes and struggles. But I’m curious…what are your favourite places to find community in entrepreneurship and business?

    Top 5 small biz opportunities in the recession

    Via Anthill Magazine, here are the top 5 small business opportunities during the credit crunch:

    1. More skilled workers available
    2. Good time to cut back unnecessary expenses
    3. Cheap capital
    4. Better rates for advertising
    5. Low prices on capital

    For consultants, this can be a fantastic time to be in business. That’s because many companies start outsourcing projects or turning to short term contracts, rather than committing to hiring full-time employees.

    Related – Become a Consultant: How to Make the Leap Course

    How to start a consulting company

    How to start a consulting company is one of the first tasks you are faced with as a new entrepreneur. Once you’ve figured out how to start a consulting company, you get to focus on the fun stuff: consulting! So let’s talk about how to get your consulting business off the ground.

    How to start a consulting company – It all starts with a plan

    One of the best ways to get your consulting company started on the right track is to write a business plan (also known as a business concept). In your business plan, you’ll investigate the important questions related to getting your business up and running. 

    Some questions you might tackle in your business plan:

    • What services or products will I offer?
    • How much will I charge?
    • Who will be my target market?
    • Who are my competitors?
    • Will I charge tax?
    • Will I have a website?
    • How will I find clients?

    Thanks to numerous resources, such as this blog, it is not difficult to find out how to start a consulting company. The most difficult part about doing so is making the time to do the research.

    How to start a consulting company – Solidifying your plan

    So if you are interested in learning how to get your consulting business off the ground, I recommend writing a business plan. But it doesn’t have to be complicated, so don’t get overwhelmed! 

    First, find a sample business plan that you can use as a guide. Many people find it easiest to write their business plan in a question and answer format.

    On your own computer, start a new document in your word processor. Then see how far you get on your own. Once you get stumped, simply turn to your friends, peers, or the internet for help. In fact, why not bookmark this site to come to later? I’ve written over 1100 posts on the topic of starting your own consulting business!

    Once you’ve pieced together your business plan, you’ll have figured out almost everything you need to know about how to start a consulting company. 

    For those of you looking for a little more structure or guidance, I recommend my course, Become a Consultant – How to Make the Leap. By all means, you can succeed as a consultant without taking the course, but I know that some entrepreneurs need a little boost to get started. I’m proud to offer this course to those of you who’d like to know the inside scoop on how to start a consulting company.

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    Start consulting

    Start consulting! Congratulations, you want to start consulting. Now that you’re considering launching a consulting business, you’re probably wondering where to go from here.

    Start consulting

    If you’re wondering how to start consulting, you’ve come to the right place. My blog has over 1100 posts detailing how to start consulting.

    Whether you want to start your own IT consulting business or whether you’re wondering what type of consultant you should become, I’ve written about it all. The place to launch your consulting career is right here.

    Start consulting right now!

    I invite you to start your consulting career right now by familiarizing yourself with the ins and outs of consulting.

    Are you wondering who hires consultants? Are you curious about how much consultants make? Or maybe you’re looking for a real-life story of how someone just like you became a freelance writer? Or maybe you’d like to read how I became a consultant?

    No matter what you’re looking for, I’ve got it. The best way to begin consulting is to dig in and do some research!

    If you think you need someone to mentor you through the process, take a look at Become a Consultant: How to Make the Leap, a course designed to help you become a consultant.

    Related Posts:

    Open thread: what do you want to know?

    Instead of pushing content to you today, we’re opening up the blog to you. What’s on your mind? What questions do you have about surviving and thriving as an independent consultant?

    Our site stats show that our tax write off list is on many people’s minds and that many of you are lining up to check out our Become a Consultant course. But what about you?

     

    Consulting business mentor tips

    Consulting business mentor tips — for anyone starting or running a business, a mentor can be powerful. The experience of being an independent consultant may seem a bit isolating or overwhelming if you try to do everything on your own. By building a relationship with someone who’s been there before, you can help to avoid common pitfalls and get guidance on your journey.

    When I started out in consulting, I didn’t really know anyone else running a business. I knew some freelance writers and designers, but they didn’t really run *businesses*, per se. They took whatever work they came their way and they were just happy to be busy creating. They didn’t think about the direction of their businesses, their positioning, client management, market strategies or anything that might seem "business-y".

    In time, I connected with the right mentors and got on track to building a business, rather than a job. Doing so was criticial in building my future — and that of my family.

    I’ve been so honored by the power of mentors in my life that I first started Consultant Journal as a way of mentoring other consultants. Become a Consultant: How to Make the Leap is the newest extension of Consultant Journal — an online course designed to mentor you through the journey toward becoming an independent consultant. The course includes a one-hour review of your marketing plan. I really think this may be the most valuable part of the course. I’ve built my entire business around marketing consulting and coaching and I’m excited about coaching other independent consultants so that they can build marketing skills.

    What could a mentor do for you?

    Consulting business for sale

    “Consulting business for sale!” The answer to many new entrepreneurs’ dreams is to find a consulting business for sale. Some entrepreneurs choose to avoid starting a new business from the ground up by purchasing a business that is already established.

    Consulting business for sale

    When considering purchasing a consulting business, it’s important to be aware of the existence of work from home scams

    That being said, rest assured that there are a number of legitimate consulting businesses for sale. The simplest way to avoid getting involved with a fraudulent business is to avoid paying any money before you are certain about the business’s legitimacy. There is no reason why you should have to pay to find out more about a consulting business for sale! Similarly, be cautious about sharing your personal and financial information when considering purchasing an established business.

    But even if you’re convinced that the consulting business that is for sale is legitimate, there are a number of other questions you should ask yourself.

    “Turnkey consulting business for sale!” But is it the right fit for you?

    No matter how great a deal or well established the business, it’s important to determine whether you’ll enjoy doing the job.

    For example, if your sister is a successful wedding consultant and wants to sell you her turnkey business at a reduced rate, this doesn’t mean that you should snap up this bargain! First you should ask yourself what’s involved in becoming a wedding consultant. What skills does a wedding consultant need? And most importantly, do you possess these skills?

    If you’re not sure about your owns skills and are looking for guidance regarding the types of consulting jobs you might enjoy, consider ordering my Discover Your Inner Consultant workbook. I wrote this workbook in order to help people with entrepreneurial spirits identify their unique skills and knowledge.

    So the next time you come across an ad boasting “Consulting business for sale!” make sure you consider its legitimacy, as well as whether the business will be a good fit for you.

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    5 must-have marketing tips

    Building your consulting business takes ongoing planning — and action. If you aren’t constantly working at finetuning and implementing your marketing plan, you may one day find yourself out of clients.

    5 must-have marketing tips

    1. Know your market. You can’t build a marketing plan if you don’t know your market. Figure out who your potential customers are — and what makes them tick.
    2. Research your market. Spend some time identifying and analyzing your market. Is the market big enough to support your business? Is there a particular way in which you need to connect with it? Get the details.
    3. Build a plan. Whether you spend three hours or three months on building your marketing plan, do take the time to plan. If you take a haphazard approach to planning, you’re going to end up with haphazard results.
    4. Make a holistic plan. Be sure to build a plan that looks at price, promotion, product/service and place (distribution). If you only ever think about promotion, you may end up filling your pipeline with people who are paying too little for your services — you could end up with an unprofitable business.
    5. Review and refine. Once your marketing plan is set, check in with the results from time to time. It’s okay to make changes as you go along — and it’s a necessity to make changes before you reuse the plan.

    Marketing isn’t easy for most people. It takes planning and dedication. But it can be one of the most powerful strategies in building your consulting business.

    Looking for help in building your marketing plan? The Become a Consultant: How to Make the Leap course includes a FREE one-hour review of your marketing plan.

    60 Minutes’ Mike Wallace on coaches and mentors

    Mike Wallace has been co-editor of 60 Minutes since 1968. Early on in his career, Mike was coached and mentored by Harvard graduate, Arthur Goldsmith.

    Mike was working on commercials, but his dream was to work in news. Arthur saw Mike’s potential and encouraged Mike to make the leap toward news.

    "Arthur kept on me, and I paid attention," said Mike. "He told me that I wasn’t realizing enough of myself. And finally there came a time in my life when I said, ‘Arthur’s right. He’s right!’ So I gave up everything and it worked out."

    Mike’s story illustrates one of the five reasons why professionals need mentors: an outside point of view.

    When you’re working hard in a career you don’t love, it can be a juggling act to find time to think about the big picture. But a mentor’s role is to help you recognize your strengths and to help you consider your career as a whole.

    Sometimes it takes the encouragement and insight of a mentor to propel you closer to your dream.

    Mike Wallace recognized the power of mentorship. Mike’s mentor led him to a successful career in news broadcasting, which, for Mike, was the realization of a dream.

    Where could a mentor take you?

    Related posts:

    Writing off business use of your car

    Writing off business use of your car can be worthwhile. According to US IRS regulations, you can deduct a number of business transportation and related expenses if you’re a sole proprietor. These deductions can include public transportation and the cost of driving and maintaining your vehicle.

    Business and personal use

    Most consultants use their vehicles for both business and personal use.

    If this is the case, be sure to keep a record of your business and personal mileage. On the first day of the tax year, make note of your starting mileage. Keep a notebook in your car. When you drive for business purposes, mark the mileage of every business trip down in the notebook. On the last day of the tax year, make note of your mileage once more.

    What is a business trip: ordinary and necessary transportation

    According to US IRS regulations, when it comes time to tracking trips for write off purposes, business trips have to be ordinary and necessary trips.

    Ordinary trips are "common and expected" in your field. Necessary trips are "helpful and appropriate" but don’t have to be "required."

    If you’re an employee, note that there are strict regulations against claiming commutes to and from your place of employment. To make sure you’re keeping accurate records, review the IRS’s regulations.

    Filing your taxes

    When it comes time to file, most people have two choices:

    1. The standard mileage rate; or
    2. Actual car expenses.

    Standard mileage rate

    The standard mileage rate is a fixed rate that you can apply to figure out the deductible costs of operating your car for business purposes. For example, the US IRS’s standard mileage rate in 2007 was 48.5 cents per mile.

    If you choose to use the standard mileage rate, you cannot deduct your actual car expenses. 

    Actual car expenses

    If you choose to file using your actual car expenses, then you can claim your actual expenses, which can include depreciation, fuel, oil, registration fees, repairs, insurance, etc.

    Keep detailed records and all your receipts. Come tax time, calculate both methods and file using the method that gives you the highest deduction. Note that not all people qualify to choose from either option, so be sure to check out the exceptions.

    This post refers to daily trips, such as visiting clients, driving to business meetings, etc. Overnight trips fall under the IRS’s definition of travel and are not covered in this post.

    This article refers to US IRS guidelines only. Tax regulations differ from country to country and are subject to change. So be sure to check with an accountant or otherwise qualified professional about your specifics.

    Writing off business use of your car is one of the many topics you’ll become familiar with once you become a consultant.

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    How do you become a consultant?

    How do you become a consultant? Once you’ve made the decision to run your own business, the question that invariably follows is "How do you become a consultant, anyway?" There are many ways to start running your own consulting business, but the best way to become a consultant is to start by writing a business plan.

    How do you become a consultant?

    As soon as you decide you’re a consultant, you essentially become one. But before taking the leap and figuring out how to become a consultant as you go along, I recommend putting together a business plan.

    For some of you, the thought of putting together a business plan might be overwhelming. But it doesn’t need to be. A business plan is just a document that explains what you plan to do and how you plan to do it. For those of you interested in taking the leap into consulting, I’d be happy to take you through the step-by-step process in further detail.

    So how do you become a consultant? You plan to become a consultant by getting all your questions answered at the beginning by writing a business plan.  No matter whether you plan on consulting full-time or on evenings and weekends, putting together a business plan will help you focus your ideas and plan for the future. Often, the act of putting the business plan together will help to answer most of your questions about how to get your business started.

    How do you become a consultant after your business plan is in place?

    Once you’ve written your business plan, you should have almost all your questions answered about how to become a consultant! Now you’re ready to get serious about consulting and start executing your plan.

    Many successful consultants are asked, “How do you become a consultant?” They frequently answer that finding those first few clients was tough, but that one job led to the next. And soon enough they were run off their feet.


    Related Posts:

    Work-life balance

    I was quoted in various Canadian newspapers today in a piece on work-life balance. The article says that I started my consulting business so that I could stay home with my sons. However, it doesn’t point out that I started the business several years before I even had kids. It was part of long term planning for work-life balance.

    Still, many people start businesses once they have children. It’s increasingly popular for women to start businesses during maternity leave, especially here in Canada where mat leave is a year long. I wrote Discover Your Inner Entrepreneur for Moms to help women (and some dads, too) uncover possibilities for starting new businesses.

    What do you think about work-life balance?

    5 reasons why you need a mentor

    The power of business mentors can be easy to overlook when you’re busy planning a new career or running your business. But although you may feel you have little time to dedicate to finding and working with a mentor, your success and growth may depend on it.

    Five reasons why you need a mentor

    • Expertise

    Mentors have knowledge and experience that you can draw upon. Mentors have been there. They are in the position to say, "Have you tried…" and "When I was in your situation, I.." and "Have you looked into.."

    • Networking

    Mentors are established professionals. Once you start working with a mentor, you can tap into their network of contacts. This could mean other professionals, clients, or mentors who specialize in other areas.

    • An outside point of view

    When you’re busy growing your business, it can be difficult to see the big picture. You’re so focused on your business plan or your next contract that it can be difficult to see your business in the long-term. Are you headed in the right direction? A mentor can offer a fresh point of view. 

    • Shared experiences

    Mentors have been through what you’re going through. Or in the least they can emphasize with you. It’s crucial to be able to share your experiences and plans with someone who can understand and offer their honest opinion.

    • Confidence

    There should be a high level of trust and mutual respect between you and your mentor. Your mentor should praise your skills, as well as let you know where you can improve. When someone you trust is being open about your abilities, you know where you stand, which instills confidence.

    When starting a new career or taking an existing career to the next level, it’s important to have a vision of what you want to achieve. Whether or not your mentor offers time for free or for a fee, they enjoy nurturing and growing your business. Mentors help you refine your vision and make sure you’re on the path to get there.

    Related posts:

    Writing off business use of your home

    Writing off business use of your home can seem overwhelming. What’s business? What’s personal? Where do you draw the line when writing off business use of your home?

    If you run your business in the United States, there are clear regulations and rules set up by the IRS to answer these questions.

    Who can write off business use of the home

    In general, you may qualify to deduct home expenses if you regularly and exclusively use your home office as your main place of business.

    Regularly means that you use your home office as the primary place where you manage and administer your business. For example, you’re a grant writing consultant. You work from your home office for clients located all over the world. Or, for example, you’re a clutter consultant. You visit clients’ homes, but you run the administration of the business from your home office.

    Exclusively means that you use a specific area of your home for business purposes only. You cannot use the area for both business and personal purposes. For example, doing all your work at the kitchen table does not qualify as exclusive use. This is because your kitchen table is also used for personal means. But doing all your work in a home office set up specifically for your business does qualify.

    Check with the IRS for more detail and to learn about exceptions.

    How much you can deduct when writing off business use of your home

    Once you’ve figured whether you can write off business use of your home, it’s time to determine how much you can deduct.

    The percentage that you can deduct is based on the size of your business space versus your personal space in your home.

    For example, your home is 1000 square feet. Your home office measures 100 square feet. Your home office takes up 10% of your home. So you can deduct 10% of various types of expenses. In other words, in this example, your business percentage would be 10%.

    What you can deduct

    There are many expenses that you can deduct.

    These can include

    • depreciation;
    • insurance;
    • rent;
    • repairs;
    • security system;
    • utilities; and/or
    • services. 

    Generally, mortgage interest and real estate taxes cannot be deducted.

    This article refers to US IRS guidelines only. Tax regulations differ from country to country and are subject to change. So be sure to check with an accountant or otherwise qualified professional about your specifics.

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    Becoming an expert

    Becoming an expert can help you bolster your consulting business. After all, as a consultant, you’re supposed to be an expert. If you establish your status as an expert, you should be able to win over more clients and charge higher fees. You should also be able to work more productively, since, as an expert, you know the tricks of the trade.

    But becoming an expert isn’t as hard as it sounds. Malcolm Gladwell, in his new book Outliers, says it takes 10,000 hours to become world class at something. But, to boost your consulting business, no one’s saying you need to be world class. (That’s a noble goal, of course.) You can definitely benefit from becoming an expert without needing to become worldclass at it. Really, to become an expert, you just need to know more than your audience does. And that’s not quite as hard to achieve.

    Want six tips for jumpstarting your expert status? Sign up for my newsletter (above right) and receive a free article that outlines how you can boost your credibility.

     

    The power of mentors

    The new year is an ideal time to consider career growth.

    Have you considered the power of mentors? Make 2010 the year you make great strides in your career.

    Here are five reasons why you need a mentor.

    I’ve had many mentors over the years. To my great delight, I just reconnected with a mentor from 18 years ago – my boss in my first "real" job. She’s semi-retired now, but her stories of the amazing work she’d doing have inspired me. In fact, I’ve been trying to recapture what I learned in the counselling department where we worked together — and mix that in with ideas from the work she’d doing now. And it’s coming through in my work. Today, a client emailed me to say that he’s been delighted with the sensitivity I show. And I’ve been reminding him that, while I can give professional recommendations, it’s important that he own his business decisions and messages — that I can guide and validate, but I can’t make my advice "true" for him. It’s up to him to judge what really resonates for him. I know all that’s coming from my memories of working in a counselling department — and from the unique perspective that my mentor shares with the world.

    Do you have a mentor?

    Related posts:

     

    How long does it take to become a consultant?

    How long does it take to become a consultant? When considering making the leap into consulting, many people want to know how long it will take to establish their business. In other words, how much time does it take before you can rely on a steady income?

    With a well-organized office and a stack of business cards at the ready, many consultants feel prepared to work. But next comes the most crucial step: finding clients. How long it takes to become a consultant depends on how quickly you are able to build your list of clients.

    How long does it take to establish your own business?

    Every consultant is unique, so the time it takes to get established can vary.

    Some new consultants need to invest substantially in networking and relationship building. Whereas other consultants have a wealth of experience and contacts, which helps them hit the ground running.

    In my course, Become a Consultant: How to Make the Leap, I take students through a detailed sample marketing plan which gives insight into the level of marketing and networking required to successfully run your own business.

    Can I jump-start my business and become a consultant overnight?

    Some people are not satisfied with the answer to the question, "How long does it take to become a consultant?"

    Although it’s not the norm, it is certainly possible to become a consultant overnight.

    A number of consultants choose to purchase turn-key businesses, which are already in operation. When considering this option, it’s important to steer clear of work from home scams

    How long does it really take to become a consultant?

    So how long does it take to become a consultant? The answer rests with you!

    The key to success is to build your network and implement your marketing plan in order to connect with your target market.

    Because no matter how glossy your business cards are, they can’t help you unless they’re placed in the hands of potential clients. So get out there and start building your client list!

    Want help in making the transition to consulting? Enroll in the official Consultant Journal course — Become a Consultant: How to Make the Leap. With audio and written lessons, 25 exercises, discussion forums and more, you’ll have mentorship in your journey to consulting.

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    Become a consultant course – for charter members

    Becoming a consultant is one of the hottest topics at Consultant Journal. And many of you have written to me to ask for personal help in becoming a consultant. So I’m pleased to announce the launch of Become a Consultant: How to Make the Leap. It’s an online course designed to mentor you in your journey toward becoming a consultant.

    This course has been in the works for over a year. It started out as an ebook and grew from there. In recognition of the many ways that you might learn, the course uses a combination of audio, text, exercises and opportunities for discussion.

    But what really excites me is that I’m offering a personal review of your marketing plan, as part of the package. I really want each and every person who takes the course to succeed. And, since I’ve made my career in marketing, I think it only stands to reason that I can add even more value to the course by helping you with your marketing plan.

    Find out more at Become a Consultant: How to Make the Leap. I look forward to welcoming charter members into the program.

    Regards,

    Andrea Coutu

    New course launches tomorrow!

    Tomorrow, I’ll be launching a new online course, designed to help you in your journey toward becoming a consultant. The course has been a year in the works and I’m looking forward to opening up registration to everyone tomorrow. Till now, registration has only been open by invitation.

    But that all changes tomorrow. I’m looking forward to helping more of you make the leap to consulting.

    Make sure you don’t miss the announcement! Subscribe to the newsletter in the link above or get the RSS feed.

    Happy New Year!

    Wow, 2009! Happy New Year!

    Are you working on some goals for the year ahead? As I look back on my list for 2008, I see that I achieved more than I expected with my business and personal goals…but that my home renovation list has a lot of items I haven’t crossed off! Well, with the diving real estate market, I admit we lost some motivation with our renovations.

    But, in terms of my business and personal goals, I’m pretty happy. 2008 was all about pushing my comfort zone and taking the time to invest in myself and my business.

    How about you? When you look back at 2008, where did you succeed?

    I’ll be talking about my goals for 2009 in my newsletter this month, as well as on the blog. If you haven’t already taken the time to subscribe to the newsletter, simply add your email address in the box in the top right. Just for subscribing, you’ll receive seven tips for jumpstarting your expert status. And, hey, who doesn’t want to do that?

    Light posting ahead

    I just wanted to say that, as my family is celebrating the Christmas holidays, I won’t be posting much over the next week. Whether you celebrate holidays at this time of year or not, I wish you all the best and hope you have a delightful 2009.

    Happy Holidays from everyone at Consultant Journal!

    Oldie but a goodie

    I’m traveling this week…and celebrating the holidays with my family. Light posting ahead! However, if you’re looking for something to read, check out this post on five critical elements to include on your website. By the way, if you don’t already have a website, add it to your "to do" list for the year ahead!

    Top 7 business lessons from the Wiggles

    This list of top seven business lessons from the Wiggles, a children’s entertainment group, may strike you as a bit off the wall. But, hey, being off the wall has been the secret to the $14 million the singers make every year. I’ve never seen the Wiggles on TV — this Youtube clip was my introduction. I can’t say I understand the appeal, but they’ve certainly found a market by choosing not to follow the crowd.

    Getting back to your life

    Around the holidays, people start talking about the things that really matter to them. Fun. Friends. Family. Time. Celebration. Giving. Community. We hear less about chasing money and more about putting meaning into life.

    When you become a consultant, you have an incredible chance to put meaning into your life. Because consulting offers you the chance to have a lifestyle business, you have the opportunity to build your work schedule around fun, friends, family, time, celebration, volunteering, community building and so on. In fact, many people pursue consulting for those very reasons. Although they charge solid consulting fees for their expertise, they put even more value on the opportunity to live their lives according to their own priorities.

    What do you value most? Do you have the chance to make that a priority?

    Content Rich – a review

    Looking for ways to increase your earnings? Leverage your writing skills. A few months ago, Jon Wuebben sent me a copy of Content Rich: Writing Your Way to Wealth on the Web. Since I started out as a freelance writer, I was curious to see what Jon had to say about writing.

    Content Rich is worth a read. If you want to know about search engine optimization, social media, traffic generation tools, ad development, marketing and copywriting, this is the book to get.

    To be honest, I didn’t learn much from this book. I’ve been working in the field for years. But most of you are new to these ideas and you’re the target market for the book. Jon does a fabulous job of pulling together all the concepts and laying them all out in plain language.

    (And, hey, if you think you’ll have any Amazon gift certificates left from the holidays, this book is worthy!)

    The Consulting Rookie: Overcoming Misconceptions

    This is a guest post by Christine Epps. Christine is new to the world of consulting, but she hasn’t let that stop her. Here’s her take on becoming a consultant when you’re still new to the world of work….

    Being just 22 years old and a “budding” retail marketing consultant in Baltimore, I constantly meet “senior” consultants and clients who equate my age to my talent.  “Oh you’re only 22 years old? So you’ve been doing this for, like, what, 22 minutes? You’re just a baby!”

    Not only are comments like this to professionals my age condescending, but they’re uninformed, inconsiderate, and worst of all–prejudiced.  My generation is highly motivated and educated. We may not know all the answers, but we do know what avenues give us those answers. “Generation X” is once again news for today’s headlines, but this time for a very different reason.

    The Bureau of Labor Statistics data for 2005 showed that some 370,000 young people ages 16-24 were self-employed, the occupational category that includes entrepreneurs and consultants. In 1975, when baby boomers were young, some 351,000 were in that category. While that growth over 30 years isn’t striking, indicators suggest more change ahead. The Bureau of Labor Statistics projects the self-employed category will grow 5% from 2004 to 2014, compared with 2% growth for the decade that began in 1994.

    There are four major misconceptions associated with young consultants- again, all uneducated, inconsiderate, and prejudice. But instead of feeling defeated whenever a prospective client utters a misconception to you, remain polite and shut them down (and shut them up) with the following four truths:

    Misconception #1: “I know that you want to be lazy and cut corners on this project, but please don’t.”

    Answer: Young consultants are hardworking professionals, and do not have any different of a work ethic than that of seasoned professionals. In fact, younger professionals are typically more inclined to dedicate long hours to a project. (If you’re as sarcastic as me, blame it on your juvenile ability to function under less hours of sleep than your seasoned competitor.)

    Misconception #2: “I know you want to build a relationship with our company fast, but that takes time. Your generation wants immediate gratification. You don’t want to pay your dues like I had to.”

    Answer: College students and recent graduates know all about paying dues. In fact, our generation has more college graduates than any other generation. We know what it means to put in long hours, receive constant criticism, and work in teams. In fact, many young consultants once worked as interns- unpaid interns-in the hopes of not moving up the corporate ladder at warp speed, but to- gasp!- pay their dues.

    Misconception #3: “Now remember, don’t go gossiping about this to your friends.”

    Answer: Business 101: Practice client confidentiality. There is no age requirement for professionalism. For professional and legal reasons, every businessman knows what information is shared between a client and consultant is not shared with friends, family, or other clients.

    Misconception #4: “I don’t work with young people because they promise you the world but always under deliver. They’re just inexperienced.”

    Answer: Young consultants actually under promise and over deliver (which isn’t a bad trait) but they do tend to “shoot themselves in the foot” by overdoing it. Often, we’re so excited to have acquired a client, we’ll do anything to keep them. We start waiving costs and adding incentives to work with us, which in the end proves to be unnecessary. Why?

    Our talents and technical skills are so advanced from that of seasoned professionals that our work often speaks for itself. We tend to dabble in varied fields, so we can offer insight on a myriad of problems our clients may face. I have a client who refers to me as her company’s Target, because I can help her with any of the company’s marketing, graphic design, photography, and clerical problems.

    If you’re a young consultant reading this article, remember to stay positive and when faced with difficult prospects, keep your mind focused on your long term goals. The prospect may lead to bigger and better opportunities. Don’t ever be ashamed of the fact that you don’t have all the answers. Even seasoned professionals are occasionally stumped by a client request. Author George Iles said it best: whoever ceases to be a student has never been a student.

    Christine Epps is the Owner of Maryland’s premier retail marketing firm, Epps Consulting. She works with many independently owned boutiques and also writes about Baltimore fashion for the Examiner. Visit eppsconsulting.com to learn more about her company.

    Top 5 ways to have a greener business meeting

    The top five ways to have a greener business meeting — great green business meeting tips from Planet Green. The point about telecommuting is powerful. Back when I worked for the federal government, I was aghast at all the one-day meetings for which top executives flew in. Going 3,000 km for a meeting you could have in person? Yikes! I just never bought in to the idea that they needed to see each other in person to communicate effectively and bond as a team. It made me very happy, just a couple of years later, to be doing business with companies in California, Colorado, Georgia and Ontario, even though I was in my home office in Vancouver. I never seemed to have trouble maintaining those relationships, even though I mostly communicated by email and only occasionally by phone.

    Holiday cards

    Okay…seriously…get your holiday cards out. You’re running out of time. Even if you have no stake in the holidays, this is a prime marketing opportunity to thank your clients for their business over the past year. If you want to avoid the holidays all together, consider sending out New Year’s cards. I did this last year. People aren’t expecting to hear from you in January and so it’s a great way to stand out from all the holiday mailings. In fact, many people called to thank me for the cards and to talk about their business plans for the coming year. If I didn’t have such an interesting campaign set up for this year, I’d be doing New Year’s cards again. (I’ll be talking about my holiday mailing campaign soon, but not till I’m sure all my clients have received theirs!)

    Related to holiday cards:

     

    Finding the energy for a second job or side biz

    A second job may sound a bit over the top. I mean, if you’re working at a day job, how could you possibly have time for a second job or a side business? Well, here’s a secret.

    The average US resident spends 2.6 hours a day watching TV, for a total of 18.2 hours a week. What if you put just half that time into working at a second job or side business? And that time watching TV doesn’t even account for time spent surfing the web, chatting on the phone, puttering around the house and so on.

    I’m not suggesting that people cut out their leisure time. But, if watching TV isn’t paying your bills or putting food on your table or even helping you feel joy and accomplishment, maybe you could make some trade offs.

    Happy Birthday to me!

    Today’s my birthday. And you know what? I’m NOT working today. I’m taking the day off. I’m hanging out with my kids, my husband and my friends today. I’ll be chatting on the phone with friends and family, but I’m not answering business calls or following up on work email. Nope! Today is all about the things I value most.

    And that’s why I became a consultant. I take days off all the time. I work when I want to work — and my schedule is a little out of the ordinary. Sometimes, I hire other people to do the work, while I’m out enjoying life. I can’t imagine going back to the nine to five grind in an office some where. Sure, I work hard and I have responsibilities, but I have a quality of life that I can’t imagine ever giving up. And that’s what makes my birthday so sweet — it’s a day for celebration and I’m celebrating!

    Part-time second jobs – a juggling act

    This is a guest post by Seth Holden.

    Part-time second jobs can seem like an overwhelming possibility. Many people are even embarrassed when looking for a part-time second job. But with 6.5 percent of the United States population unemployed and bad news seemingly coming every day, a part-time second job can help tremendously in achieving your own personal goals, paying off debt and keeping your family financially secure.

    Finding a part-time second job

    Part-time second jobs can seem like chameleons, hiding from you. But there are many viable ways to find work. Probably the most effective route, if at all possible, is to visit the business you want to work at in person and ask about job openings. You could also walk down a business district or a mall and simply walk into any place of business and ask. There may or may not be a help wanted sign, so don’t rely on just that.

    Checking the classified ads in your local newspaper is also a tried and true way of finding a job. There is generally a mix of full and part time opportunities, and many options are flexible.

    A part-time second job means many things

    Having a side job doesn’t mean having to work the overnight shift somewhere. Check out these ideas for second jobs. Like juggling, having that other job may look hard, but with some practice it can be done by anyone.

    Seth Thomas currently lives in New Hampshire. He uses Consultant Journal as his second part-time job. In his spare time he hikes and records little songs, some of which can be heard on his MySpace.

    Holiday cards

    As the holidays approach, it’s a good idea to start thinking about how you’ll tie holiday cards into your marketing. My friend Michele shares this experience:

    "In November I began thinking about Christmas, a particular holiday I celebrate. It’s not tough to think of it early on considering most retailers put out their holiday wares immediately following Halloween! As I walked past a Christmas card aisle, I contemplated skipping the chore. That is, except for my clients. I believe the holiday season is the perfect time for consultants to market themselves while sending well wishes to their clients. That being said, I had become increasingly uneasy about singling out Christmas considering so many people don’t celebrate it. Even “Happy Holidays” didn’t seem appropriate enough.

    In an effort to not offend, I decided on some fairly generic cards. They simply had an illustration of skaters and the words, “Cool Season, Warm Heart”. I wrote a personal message to each of my clients, wishing them health and prosperity for the New Year. This approach was so well received that clients thanked me for my thoughtfulness. I’ll be sure to send out New Year’s cards next season!"

    Great idea, Michele. With the birth of my baby and all the work I had last year, I actually send out "Happy 2008" cards in January. It worked well, because they landed on client’s desks when people were in a work mindset. I actually got a couple of calls from clients who wanted me to send in proposals. So $15 in cards and postage went a long way.

    Related to holiday cards

    Top 5 credit crisis questions

    Via Credit.com, here’s a top 5 list of credit crisis questions. Although they recommend setting aside three to six months of expenses in an emergency fund, I tend to be a bit more conservative. I recommend six to nine months of expenses — but I do emphasize that we’re talking about basic expenses and not your restaurant, Blackberry with Internet or vacation expenses and so on.

    Trying to deal with the credit crisis?

     

     

     

     

     

    Clients want work for free? Say no.

    Clients want work for free? If you comply, you’ll be working on spec. And, as I say in my guide to setting consulting fees, you don’t want to be working on spec.

    If you’ve got people asking you to do work for free, ask yourself why going along with it would help your case. If clients aren’t certain you can do work worth buying, why would it help your cause to do the work for free? It just confirms their suspicions!

    Consulting might be better than a raise

    Consulting may be the most immediate thing you can do to increase your income, if you already have a job. Previously, I mentioned that consulting can be a rewarding second job that potentially beats the stock market. Well, it may beat trying to get a raise, too.

    Let’s say you make $75,000 a year. In a recession, it may be hard to convince your boss to give you even a cost of living increase. But, with inflation rising, perhaps you feel you need five percent to keep pace. That’s $3,750 a year. In an immediate sense, it may be practical to simply do an extra 100 hours of consulting each year at $37.50 an hour (which is a rock bottom rate in my part of the world). Sure, your raises will compound, but it may be hard to get a good raise in this economy. Consulting may be a practical way to get ahead.

    Daily fees for a consultant

    Daily fees for a  consultant — I was at my entrepreneurs’ group meeting recently, when another consultant mentioned that they typically bill $1500 to $2000 per day. Someone else piped up and said they’d just hired a consultant for much more than that. Several people turned to me and asked if those were typical daily fees for a consultant.

    Well, it depends. A freelance poetry editor probably doesn’t make as much as a financial services industry wealth management consultant. Rates vary from industry to industry and by market to market. And some people need to bill for preparation they do in advance of being hired by the day, whereas others start the meter much earlier. Still, I go over some strategies for setting your rates in my Consulting Fees Guide, if you’re looking for specific ways to set daily fees for a consultant.

    Second job delivers better than stock market

    A second job may beat investing in the stock market. Yup, you heard me right. Let’s say you pick up a side job at $8 an hour and you work eight hours a week. By the end of a year, you’ll have earned $3328 from your second job. Now compare that to the stock market.

    ROI from a second job

    If you invested $66,000 and got a consistent rate of return of five percent, you’d match the returns from that second job. You might be in a better tax situation, but let’s not consider that for a moment. If you don’t have a magic way to put $66,000 in your pocket right this moment, a second job may be the best option you have for increasing your cash flow.

    Second jobs add up

    And what if you find a second job that pays more? For example, when I started consulting more than 10 years ago, I was able to get jobs for $35 an hour. Most entry-level folks I know are making around $50 now. But let’s just use $35 for our calculations. Let’s say you pick up eight hours of consulting work at $35 an hour every two weeks. That’s $7280 a year and you may be able to write most of it off, depending on your home office expenses.

    I’m not saying you should give up on the markets. Heck, I’ve got money in the markets. But a second job, especially a high paying one like a consulting business, may deliver great financial returns, depending on your unique situation.

    Related to second jobs

    Consulting fees – pricing by the project

    Pricing your consulting fees by the project can help you connect with potential customers. Many customers like to know that there’s a cap on what they’ll be spending. Do you like taking your car to a mechanic and not having a clue whether it’s going to be $100 or $1000 until you go to pick up the car? Of course not!

    By pricing your fees by the project, you can help reassure potential customers. And this can help them get ready to buy, because you’ve reversed some of the risk. Of course, figuring out how to price by the project takes some strategy. (I go into this in my Consulting Fees Guide.)

    One in three New Yorkers has a second job

    New Yorkers depend on second jobs to help them pay the bills, according to research from Siena College. About 34% of NYC residents rely on second jobs and overtime.

    New Yorkers aren’t alone. Here in Vancouver — one of the most expensive cities in the world — most of the people I know have held second jobs at some time or another. Most of my friends with regular day jobs also do consulting on the side.

    What’s it like where you live?

    Related to second jobs

    Barack Obama’s top 5 tech promises

    Via TGDaily, here’s a list of Barack Obama’s top five technology promises. Throughout the campaign, I was intrigued by how the Obama team used the ideals of Facebook technology to rally the troops. Or, rather, Obama’s team delegated the power to the troops, enabling the troops to build the cause. Many people have talked about Obama’s Facebook presence, but I was more intrigued by his friendship with Chris Hughes, one of Facebook’s founders. Hughes left the social media company to join the Obama campaign team and helped foster social marketing strategies in both offline and online ways.

    Incidentally, if you’re on Facebook, consider joining the Consultant Journal page.

    How to set fees for independent contract work

    How to set fees for independent contract work — I’ve had a flurry of requests for information on this topic. With the way the economy is right now, many people are interested in figuring out how to price their contract work. If you’re one of them, take a look at my post on setting consulting fee rates or, for something more in depth, check out my Consulting Fees Guide. Month after month, those are the most popular pages on this site, so I know many of you are keen to figure out your rates.

    Do you have any general questions about setting rates?

    Vote today, if you’re in the US

    Just a quick nod to our US readers, who are in the midst of their presidential election. No matter what your politics, get out there and make use of democracy. Without people, democracy is just a word. Exercise your right to vote. Many people in this world don’t have the right to vote.

    5 tips for digital holiday cards

    Holiday cards can help market your business. But they involve a lot of paper and postage. Many small businesses have turned to digital options to help cut costs and waste. Still, an email may not have the same impact as a paper card. Here’s how some businesses mitigate the effects of boring email greetings:

    1. Hire a graphic designer. If you’re planning to send a lot of cards, you might want to invest in the services of a graphic designer. A designer can create an HTML or PDF-based greeting card — or even a webpage.
    2. Send text emails, but direct people to a web-based page with graphics or even music.
    3. Record a video greeting and make the link available via email.
    4. Put together your own graphical email greeting — or hire a student to help.
    5. Email your clients individually and note that you’ll be donating your usual holiday card costs to a charity. (Then make the donation!)

    Related

    Happy Hallowe’en – but get those holiday cards!

    Happy Hallowe’en! Enjoy! But, tomorrow is November 1st. So start getting ready with those holiday cards. if you want personalized holiday cards or discount Christmas cards, you need to get moving. Holiday cards are a great way to remind clients you’re still alive — and to thank the clients who keep you going. So, party tonight, but get those cards tomorrow!

    Related to holiday cards and greeting cards

    Business holiday cards – mail ‘em now

    New covers for my guides

    Several great things happened to me yesterday. I’ll share a few of those things with you now.

    My graphic designer delivered new covers for Discover Your Inner Consultant and Consulting Fees: A Guide for Independent Consultants. I think these new graphics do a much better job of conveying the content you’ll receive. I’m working on imbedding the graphics into the actual PDFs now.

    I also received a parcel yesterday. My sample print copy of Consulting Fees came in the mail. I’m really impressed with the print copy. Now that I have the new covers, I’m going to work on establishing print versions of my materials.

    Finally, I’m getting ready to launch a new course called Become a Consultant: How to Make the Leap. Many of you have asked me for help in getting your consulting businesses off the ground. I hope to soon have a full course available, just to help you with this process. In the meantime, take a look around the blog — I’ve got 1,100 posts now.

    Thanks for your oingoing support. I’m thrilled to be able to help so many other people with their consulting dreams.

    What spooks you in your business?

    Well, it’s just about Hallowe’en…a time for spooky things, tricks, ghost, goblins and all that jazz. What spooky things could happen in the world of independent consulting?

    For me, the scariest thing would be having no network. Consulting is very much a people business and it really helps to have a strong network of friends, colleagues and prospects. In fact, most of my work comes through referrals.

    What would scare you?

    Related

    Think you could be an expert?

    New to consulting or not, many people have a hard time thinking of themselves as experts. "Expert" sounds so serious. But, really, to be an expert, you just need to know more than someone else.

    Think about it. Many of us have family or friends we call on when our computers are on the fritz — and some of us are those family or friends! For the most part, these people aren’t world class computer tech support experts. They’re simply people who can help us out of a jam. They’re people who know more than we do. (Except when it’s my family calling me, in which case I’m the expert., apparently.)

    To be a consultant, you need to position yourself as an expert. If you haven’t already, sign up for my Become a Consultant newsletter and get a free list of ways to jumpstart your expert status. See the top right of this page.

    5 tips for choosing a mentor

    Working with a mentor can help you move ahead in your business and personal lives. Via Enrichr, here are five tips for choosing a mentor.

    I thought it was gutsy to say that sometimes you need to pay for access to a mentor:

    Pay for your mentors. If you have the resources there are many more accomplished people willing to mentor you for the right price. Choosing your mentor doesn’t mean the mentor has to benefit you altruistically. The best fit is a relationship where both find the relationship advantageous.

    It’s true — sometimes you do need to pay for access to a mentor. Although I’m one of the most frugal people around, I have been known to pay for access to coaches and other professionals. And, really, when you take a course, you’re doing the same thing.

    What tips would you give for choosing a mentor?

    Related to mentors:

    The value of mentors

    Do you have a mentor? Greats like Richard Branson, David Beckham, Mozart and Oliver Stone have drawn from the influence of mentors. By working with a mentor, you can tap into the proven experience, network and knowledge of someone established in your field.

    If you don’t have a mentor, try approaching someone whose work you admire. In most cases, the potential mentor will be flattered. Even if they’re too busy to take you on, they may be able to point you in the direction of another potential mentor.

    Over the course of my career, I’ve worked with several mentors. Along the way, I’ve also mentored several people. I get a lot of satisfaction out of helping other people along — and in helping give back to the community that helped me get going.

    Do you have a mentor?

    Christmas jobs – starting looking now

    Christmas jobs — whether you’re self-employed or working for someone else, it’s not unusual to pick up a seasonal job over the holidays. But, if a "Christmas job" is on your holiday wishlist, start looking now. The best jobs go fast and, with the current economy, employers may be a bit choosier than we’ve seen in recent years.

    Why get a Christmas job?

    Many people opt for seasonal jobs, since they get discounts. Still others want to soften the blow of holiday bills or pay down existing debts. I know many consultants who pick up second jobs as a way of managing fluctuations in earnings, since there tends to be a bit less consulting work in the last couple of weeks of December, at least here in my part of the world.

    Easy, sure-fire way to meet 400 people

    Succeeding as a consultant becomes easier when you know a lot of people. Those people can become clients, provide testimonials and references, and give referrals. But how do you build up a strong network? Here’s an easy, sure-fire way to meet 400 people a year.

    Go to one event per week. Spend two hours at the event. Every 15 minutes, have a real conversation with someone new. By the end of the year, you’ll have met 400 people.

    Of course, to include those people in your sphere of influence, you need to connect in a meaningful way. That means you have to do more than just "work the room". You need to learn a little about the people you meet — and you need to follow up. And following up means more than just sending a boilerplate email. You should work at sending an email that addresses some of the topics you discussed — or that includes information that can help them. Above all else, avoid making a sales pitch, unless you were invited to do so.

    Related:

    Facebook page now available

    You’re invited to join the Consultant Journal Facebook page. I’ve set up a page on Facebook, since it will provide a chance for members of this community to connect. I frequently use Facebook for networking and I’ve done business with people in that same network. It’s been a valuable tool for me and so I’m trying out a Consultant Journal page to see how that goes.

    Top 5 big hairy mistakes

    Via Youtube, I found this quirky video on the top 5 big hairy mistakes in online, home-based business.

    Note the comment about the mistake of being trapped in "getting ready to get ready". Although I believe that, if you fail to plan, you plan to fail, there comes a point where you just need to get out there and start your business. Spending unreasonable amounts of time in planning and thinking about your business won’t get your business going. You have to take action.

    People listen to higher fee advice

    People are more likely to follow advice from expensive consultants, according to a post forwarded to me by Tony.

    It makes sense. People who charge higher fees are simply perceived as "better". When I was starting out, I thought it made sense to charge the bargain rate of $35 an hour for my consulting. I soon realized that this made me look junior. In fact, the higher I’ve raised my fees, the more clients I’ve landed. (Granted, I do have to follow up on the promise of those higher fees, in order to keep people coming back. It wouldn’t be very efficient to build one-time relationships.)

    Related:

    5 reasons to send business holiday cards

    It’s not December, but I’m already thinking about business holiday cards. Whether you celebrate holidays during December or not, sending an annual greeting card can help market your business. Here’s why — business holiday cards will help:

    1. Generate goodwill. It’s a great way to greet your clients, vendors and other contacts in a non-salesy way.
    2. Brand your business. By including your logo, slogan and business name, you reinforce your brand.
    3. Market your services. Send holiday cards to "dead" clients and perhaps revive your business. After the holidays last year, I got a request for a quote — and my client specifically mentioned that the card reminded him it was time to start working on marketing plans for the New Year.
    4. Offer gratitude. With a holiday card, you can say "thanks" for help, business or other positive points.
    5. Break through the noise. Whereas a direct mail campaign may or may not be read, most prospects and clients will open a holiday greeting card.

    Investigate business holiday cards now and you’ll beat the rush. By starting today, you’ll have enough time to order personalized cards — they’re not very expensive anymore.

    Related to business holiday cards

    Five ways to get the maximum from your mentor

    Via SHEOBlog, I found this list of five ways to get the most from your mentor. I love that Jen encourages people to challenge their mentors. If you find yourself in the occasional position to challenge your mentor, it shows your mind is working!

    I’ve had a number of mentors over the years. Sometimes, it makes sense to follow all of your mentor’s recommendations. Other times, it makes sense to give feedback. That’s because mentoring is a relationship, not a dictatorship.

    Postcard giveaway winner

    Congratulations to Callie, who won the postcard printing giveaway. Hope you have a good time using up your 500 postcards!

    I wish I had the opportunity to give postcards to everyone who entered. It sounds like many of you have some great ideas for promoting your businesses. If you need more ideas, see my past articles on marketing and lead generation.

    Postcard giveaway ends tonight

    My postcard giveaway ends tonight at 10 pm Pacific. You’ve still got a few hours to enter. Via Uprinting.com, I’ll be awarding one lucky person 500 self-printed postcards. It’s pretty simple — just post a comment explaining how you would use the postcards. I’ll be making a random draw and announcing the winner later tonight. You don’t have to be fancy in your explanation of how you plan to use the cards, but it makes it a little more interesting.  Details here.

    When you can’t close deals

    Closing deals is a basic sales skill. If you are having problems closing a deal you need to figure out why. Then you need to pinpoint the problem and fix it.

    For example, if you have a tendency to speak in a monotone or speak too fast, you may be undermining your own effectiveness. So, practicing a better "sales voice" could prove helpful as skill in communicative ability is often closely associated with closing a deal.

    Verbal delivery is just one example. You may have different things you need to look at. They key is to discover the flaws and work on improving them. 

    If you are having difficultly determining your flaws,you might ask a trusted friend or colleague. You might need to role play to do this. If your friend is honest and trustworthy, they’ve constructively point out your errors. They may even be able to give you some pointers.

    Of course, in order to do this you need to be open to criticism. Being overly defensive will eliminate the ability to improve. Instead, be open-minded about your flaws and seek to correct them.

    Related to closing a deal

    You can still enter the postcard giveaway

    Yesterday, I announced a postcard giveaway, sponsored by UPrinting.com. I’ve received a few entries so far. Remember: you only have till 10 pm tomorrow to enter. It’s a random draw, so everyone has a chance at winning, no matter how you plan to use the postcards. If you live in the US or Canada and you win, you’ll receive free shipping.

    Details here.

    How to close a deal

    Closing a deal is critical to success in sales and business. If you are not closing deals then you will not be generating revenue! So take a little time to learn the basic sales skill of closing a deal.

    First, make sure the person who is being pitched clearly understands your service. If the client is not sure about what he or she is buying they probably will not purchase. This is why you need to paint a clear picture of the service. Asking the buyer if there are any questions or concerns can eliminate this problem. Of course, clearly and concisely answering the buyer’s questions helps, too.

    Stress the value of the product. Explain the benefits the service provides. If the customer feels that the product meets their specific needs then they will be more inclined to purchase. After all, if the product is not fulfilling a need ,what value is it?

    Be enthusiastic and positive. If you are not enthusiastic, the client certainly won’t be either! Getting a client enthused is a surefire way of closing a deal.

    Also, you need to weed out people who do not have an actual interest in purchasing. Some people will go through the sales cycle, but never make a purchase. But you can identify these potential clients. Ask for an alternate phone number or an email in case you need to get a hold of them. If they "hem and haw", move on.

    Of course, that’s not all you need to do to close a sale. But the above tips should help you get started.

    Related to closing a deal

     

    Postcard giveaway contest!

    The online printing company UPrinting.com has offered to sponsor a special contest for Consultant Journal readers. They’re offering 500 free 4×6" postcards to one lucky reader.

    The winner of the postcard printing contest can choose any of Uprinting.com’s stocks, including the eco-friendly 13pt recycled cover stock, 14pt gloss cover or 14pt matte cover. Shipping is included if you live in the United States or Canada — if you’re elsewhere, you’ll need to pay for shipping.

    If you’d like to enter to win, simply reply to this post with a story telling me how you’ll use the postcards if you win. Be sure to put your email address in the designated space, so that I can get in touch with you. I’ll be choosing one lucky winner via random draw.

    The contest closes at 10 pm Pacific on Wednesday, October 8th, 2008. Void where prohibited. I’ll forward the winner’s details to UPrinting — they’ll be handling the logistics of the prize.

    Update: this contest is now closed. Congratulations, Callie.

    Becoming a freelance writer – contracts

    This is a guest post from Laura-Jane Koers. She’s been writing a series on becoming a freelance writer.

    Finding Bigger and Better Contracts

    With a number of freelance writing gigs under my belt, I was on a quest to land bigger and better contracts.

    I applied for a number of projects, and the learning curve was steep.

    What Works and What Doesn’t

    I quickly learned what works and what doesn’t. For me, honesty is key. I don’t pretend that I’m something that I’m not. I’m relatively new to this business, and I’m not afraid to admit it. In fact, I highlight the benefits by bringing clients’ attention to my fresh ideas and enthusiasm.

    I’ve also realized that freelance writing can be a competitive business. I’m competing with thousands of people from around the globe! So If I’m not qualified or well-suited for an advertised position, I move on. I focus my time and efforts on jobs that I know I’ll be great at. I’ve learned that I have desirable skills that people will pay for. I know where my skills lie, and I seek out clients that are looking for these skills.

    I achieve the best results when applying for jobs that truly interest me. And if a client advertises for a funny and creative writer, I do my best to be funny and creative in my response. I take risks that don’t always pay off–but when they do, the success is that much sweeter.

    I also seek out like-minded clients. When I’m reading a blog or online magazine for fun in my free time, I often come across businesses that could benefit from my skills. I’ve been using using 21st-century cold-calling techniques: cold-emailing. I’ve been amazed at the positive responses I’ve had. I’ve discovered that often business-owners are desperately looking for help but they don’t know where to start.

    Looking Back

    I started out with a few small writing jobs that came from connections in my social network. Since then, I’ve landed the majority of my positions through online job postings. These days, I’m focusing on my existing contracts and on seeking out clients that I really want to work with.

    Now that I’ve got my foot in the contracting door, I’ve had businesses come to me for advice. I’ve had phone calls where I’ve been asked point blank, “How much would you charge for this project?” and I’ve had to scramble to come up with the right number. I’ve got a lot of projects on the go. And, come to think of it, I’ve achieved my goal of becoming a freelance writer. Excuse me while I have my very own wow moment

    There’s still room to grow. But for now I’m happy to bask in the fact that I took a risk to follow my dream of writing for a living, and the risk has paid off.

    Laura-Jane Koers is a writer currently living on Prince Edward Island, in Canada. Since writing this article, she has gone on to become co-founder of Brightflock Consulting.

    Give me one good reason

    On Fridays, I usually offer up a top five list. Well, today I’d just like to give you one thing: one good reason for becoming a consultant.

    This afternoon, I’m taking my kids to a neighbour’s birthday party. Yup. It’s Friday and I’m going to be eating cake, wearing a party hat and playing games with my kids and their friends. And I won’t be skipping out of work or taking precious holiday time to do it. Heck, for the morning, I’m planning to play with my kids, too.

    And I’ll let you in on a little secret: I do this all the time.

    Sure, I sometimes work odd hours, but I do so on my own terms. And the reward is that I can spend time with my kids when I want.

    When I didn’t have kids, I spent this time going for walks, shopping, meeting friends, studying, doing hobbies and so on. That’s the beauty of being your own boss. As long as you’re accountable for the decisions you make, your time is your own.

    Second jobs and recession proofing your life

    Picking up a second job or side job — or starting a side business — can be a good way to recession-proof your life. Via NPR, here’s a list of ways to help yourself weather the storm of a recession. They didn’t specifically mention second jobs and side businesses (such as consulting), but I’ve talked before about how second jobs can help you get ahead. There are tons of reasons to have a second job, especially when the economy is looking a bit shaky. (Or incredibly shaky.) I’ve given examples of side jobs, but I have to admit that consulting is one of my favourite ways to generate extra money. I don’t know of any other side jobs that pay as well. Do you?

    The secret formula for business growth

    Ever feel like you’ve got the weight of the world on your shoulders? Sometimes, consultants feel like they’re carrying a heavy load. After all, if you’re in business for yourself, you may be trying to do everything from sales to accounting. But there’s a secret formula that can help you.

    It involves a little math. I won’t apologize for that. But you don’t really have to understand the math to get the point. A guy named Metcalfe worked out this law. You just need to get the idea — not the math.

    The secret formula involves relationships. If you’re an independent consultant and the only person in your business, you have no relationships. There’s just you.

    But, if you start making connections with other people, you’ll tap into the exponential power of relationships.

    Let’s say you make a connection with 12 other people. You could meet these people at a personal party, a business networking event, a tradeshow, a course, a conference, a coffee shop – anywhere, really. It doesn’t take much to meet one new person a month. And, over the course of a year, you introduce each of those people to each of the other people.

    You plus 12 other people. How many relationships is that?

    78.

    What? How did you go from yourself and nine other people to 78 relationships? How did meeting 12 other people and introducing them to one another expand your relationship power to 78? That’s almost eight times as many people as you met!

    Well – you can skip this part, if you don’t like math, but the formula is n*(n-1)/2 = relationships.

    You’re n.

    In our case, there are a total of 13 people. You plus the other 12. And so 13*(13-1)/2=78.

    So, from lonely you, we’ve grown to 78 relationships.

    But what if you met two new people every month for a year AND introduced each of those people to the others by the end of the year? So, over the course of a year, you meet and introduce 24 people. So we’ve got 25 people in the equation.

    By the end of the year, you’ll have built 300 relationships.

    Wow.

    And that’s assuming that none of those people introduce you to anyone outside that small network.

    In my next post, I’ll look at what power you gain from the people those 24 other people know.

    (If you don’t want to miss the post, click to subscribe to the RSS feed.)

    Related

    5 reasons to create a startup

    Startups…consulting tends to be a fairly low risk business endeavour, but sometimes it paves the way for other opportunities. According to this list of five reasons to create your own start up, an article from the Social Science Research Network says that:

    …entrepreneurs who succeeded in a prior venture (i.e., started a company that went public) have a 30% chance of succeeding in their next venture. By contrast, first-time entrepreneurs have only an 18% chance of succeeding and entrepreneurs who previously failed have a 20% chance of succeeding.

    So, although most consulting businesses won’t lead you to a $1 billion business sale, the process of starting your own company may help you build a foundation for future success. I realize the quote above references entrepreneurs who take their companies public, but the lesson is the same. Building a business — even a small independent consulting business — teaches you core business management concepts. That’s because independent consultants need to wear many hats — marketer, sales executive, administrator, accountant and so on.

    What has starting a consulting business helped you learn?

    Related

    Should you charge PayPal fees?

    I recently got bids from subcontractors. One of the subcontractors noted that, if I wanted to use PayPal for payments, I’d need to pay an additional five percent. Five percent of the contract! Yikes!

    For a $100 contract, that would be $5. For a $500 contract, that’s $25. You get the idea. Ouch.

    But that’s not the thing that stuck out for me. It’s that applying a PayPal charge violates PayPal’s user agreement:
    4.7 No Surcharges. You agree that you will not impose a surcharge or any other fee for accepting PayPal as a payment method.

    Even though the potential subcontractor had the best bid, I decided not to hire her. It’s up to her to take on the cost of doing business. And she obviously doesn’t read contracts very closely.

    Becoming a freelance writer – part 3

    This is a guest post by Laura-Jane Koers, who recently leaped into the world of freelance writing. See her series on becoming a freelance writer.

    Once I confessed to the world that I wanted to become a freelance writer, the world responded. (Well, my world responded, anyway!)

    My family and friends helped connect me with a number of writing contacts. And I’m thankful that I had the courage to ask for my friends’ support and help.

    Still, I couldn’t rely solely on good recommendations; I had to stand on my own. So I drafted emails, made phone calls, and wrote proposals. And then I drafted more emails, made more phone calls, and wrote more proposals!

    Landing My First Contracts

    After a number of maybes and thank-you-buts (and even more no-answers-at-all), it finally happened. My connections led me to a contract writing position for a large online site. Then, a suggestion from a friend led me to sign on as a contributing writer for an online magazine.

    With a few contracts in my growing portfolio, my confidence grew in leaps and bounds. I felt ready to hit the big leagues.

    Getting Serious About Becoming a Consultant

    I started scouring the internet for freelance job postings, and I found some great active websites.

    I also pushed myself to network in my local community. I contacted my Chamber of Commerce because they can be great places to connect with business owners in a social but business-friendly forum.

    I also pushed my boundaries when it came to networking. For example, a freelance journalist in my local area invited me to join a book club. Being a homebody, my initial reaction was to gracefully decline. But then I got to thinking that perhaps I needed to push myself to network with like-minded people. Book club, there I went, and the networking in my local community began!

    Once I started networking and getting serious about applying for contract jobs, I knew it was only a matter of time before I started to see real results.

    Stay tuned for part 4 next week. Laura-Jane Koers is a writer currently living on Prince Edward Island, in Canada. Since writing this article, she has gone on to become co-founder of Brightflock Consulting.

    Why you need a contract

    You want to sign a contract?! Why on earth do we need to sign a contract? Can’t we just do this on a handshake? Can’t I trust you?

    Well, you could but both parties are leaving themselves wide open for potential hassles that a signed and agreed upon contract would eliminate. If you feel nervous asking your clients to sign a contract, consider these points:

    1. Contracts provide a description of responsibilities. Rather than suffer through the confusion of wondering what each party’s responsibilities are, you’re better to have everything in writing. This will help avoid confusion or disagreement.
    2. Contracts bind parties to their duties. It is incredibly disruptive if one party attempts to back out of an agreement. A contract will bind the parties to the previously defined description of duties eliminating this problem.
    3. Contracts can establish a time frame for duties. If you need work performed and performed within a certain time frame a contract binds the party to that time frame. As a consultant, you might want to require the other party to provide adequate and timely access to key personnel, for example.
    4. Contracts can secure payment. No one likes to be stiffed for work performed and a binding contract provides a written legal document establishing an agreement to be paid for services rendered.
    5. Contracts provide recourse when the relationship falters. If the relationship between the contracted parties deteriorates, a contract outlines the previously agreed upon steps required for dissolving the relationship without punitive measures.   

    Now, doesn’t that sound better than dealing with the chaos that can erupt when a handshake deal falls apart? Stick with a contractual agreement — it can eliminate a lot of hassles.

    (Note: I’m not a lawyer and this isn’t legal advice in any way, shape or form. If you’re looking for a lawyer or a contract, I recommend USLegalForms.

    Sponsor me in Run for the Cure

    Those of you who’ve been following my newsletter (subscribe above right) know that 2008 has been all about expanding my comfort zone. I’m doing all sorts of things that I wouldn’t normally do. Well, as part of that, I’m taking part in the Run for the Cure on October 5th. Proceeds go to the breast cancer foundation. Last year, on that weekend, I was recovering from a C-section and celebrating the birth of my second son. I’ve made a lot of changes this year and have had one of the best years in my business, too.

    I invite you to sponsor me in Run for the Cure. No amount is too small! If you’ve been looking for a way to give back to Consultant Journal, this would be a great gesture. Canadian donations of more than $20 receive a tax receipt. But for the rest of you — and most of you come from outside Canada — this is a great way to help cure breast cancer. Thanks for your support — through reading this site and through your donations.

    Laura-Jane becomes a freelance radio columnist

    I’ve featured three pieces by Laura-Jane Koers, the young woman who’s taken a huge leap into the world of freelance writing and rural home renovation. She’s working hard at expanding her comfort zone and she recently landed a one-time spot on CBC Radio’s Definitely Not the Opera. Hurrah for Laura-Jane! You can listen to her story at 5:38 on the DNTO podcast.

    Becoming a freelance writer – part 2

    Becoming a freelance writer — here’s part 2 in a series on becoming a freelance writer by Laura-Jane Koers. My hard drive failure delayed publication. Since we last heard from Laura-Jane, she’s been in the recording studio for CBC Radio! That’s Canada’s public broadcaster. Laura-Jane will appear on Definitely Not the Opera this Saturday at 1 pm Eastern. Wow. Talk about seeing your dreams come true!

    After committing to becoming a freelance writer, I wasn’t sure where to start.

    Enthusiastic,  I wrote a few sample articles. I obtained a few contract templates and revamped them to suit my needs. I created a professional website to showcase my portfolio. Yes, getting organized was simple. But getting my first paid writing contract wasn’t quite as easy.

    Here at Consultant Journal, Andréa has written about how she became a consultant. She started with one contract, and soon found herself moonlighting as a marketing consultant until she had enough contracts to transition to full-time consulting. As she writes, “You don’t have to take on the world. You can do it one step at a time.”

    One Step at a Time

    Andréa’s motto served as my inspiration. Rather than feel overwhelmed with the big picture, I focused on landing my first small contract. Be it a magazine article or writing online content, I wouldn’t rest until I had a contract in place!

    In my research, I came across an online bidding site that allows writers to compete for writing projects. So I bid on numerous small projects–with no success. And when I happened upon an online writers’ forum that chastised bidding sites as “hideouts for nervous writers who are too afraid to put themselves out there in the real world”, I felt embarrassed. Reading that opinion felt like it was written specifically for me. Of course I was afraid to put myself “out there”–who isn’t when they’re just starting out in a new career?

    Coming Out

    And so I vowed to unmask myself in “the real world”. No longer lurking anonymously, I started coming out of my shell. Taking a courageous deep breath, I let friends and contacts know that I was embarking on a new career path.

    And, wouldn’t you know it, my friends and family supported me. A friend of a friend was an editor for an online magazine and offered to help me get started. My aunt’s boss was looking to hire a writer on contract. My neighbour’s sister worked at a newspaper. And on it went.

    Once I’d yelled “I want to be a writer!” from the rooftops, I felt that it couldn’t help but come true (with a lot of hard work and a little luck, of course)!

    See part 3 on becoming a freelance writer. Laura-Jane Koers is a writer currently living on Prince Edward Island, in Canada. Since writing this article, she has gone on to become co-founder of Brightflock Consulting.

    5 reasons to use weird business cards

    Via ezinearticles, here’s a list of the top 5 reasons unconventional business cards work.

    One of the best business cards I’ve ever seen was for a software company that based its technology on mathematics related to cubes. When you pressed down on the sides of the business card, the die cuts helped the paper fold into a cube. This reinforced the idea and gave people a reason to hang on to the card, perhaps to show their friends. In fact, I only recycled the card a few weeks ago, even though I met with their marketing department around 2002.

    Related to business cards

    When to terminate a contract

    Perhaps you avoid using a contract because you believe that a person’s word is more valuable than any piece of paper. Well, perhaps that works for you. But what if you want to get out of a deal and you’ve only got a verbal contract? How would you defend yourself, if the client sued to get you to deliver?

    Despite all best intentions, sometimes consultants and clients have a hard time working together. For example, if a consultant is repeatedly ignored or challenged on advice, the consultant and the client may not be meant for each other. If the differences can’t be worked out, then it may be wise to dissolve the professional union. Trying to salvage a faulty relationship can be time consuming and costly. 

    But how do you get out of a contract? It’s not as complicated as you might think. Your written contract should outline the process for terminating it. Depending on where you live, you may be able to dissolve a contract simply by having both parties agree — that’s called mutual dissolution. The two parties agree to go their separate ways and render the contract void. Where most people err, though, is that they agree to dissolutions orally. Instead, it would be best to have something in writing, proving both parties have agreed to dissolve the contract. This can avoid any potential challenges to the dissolution that may arise at a later date.

    (By the way, I’m not a lawyer and this is not legal advice.)

    Related to contracts

    What you need to know about contracts

    If you consult, freelance, do work for hire or otherwise provide services, you should be using a contract.

    Why use a contract

    There are many reasons for two parties to enter into a professional services contract. The main reason would be to establish rules and parameters. Without a professional services contract, a venture might descend into disorganization or confusion. To avoid this, a professional services contract clearly defines all aspects of the work to be performed. Of course, the contract needs to be comprehensive in order to be effective.

    What to include in a contract

    • A contract should include all the necessary information required for the performance of the services. This includes the names of all parties involved and duties to be performed. For example, a contract for cleaning an apartment could detail what specifically needs to be cleaned as well as what does not. This will avoid any confusion as to what specific services are to be provided.Also, the time frame for the completion of services should be detailed. This includes a commencement date and a time frame for completion. This ensures that the job is properly performed within a reasonable time frame. When the timeframe for completion is open ended the job itself may end up dragging on indefinitely. This can often undermine the quality of the job which is not desirable.
    • And, of course, the actual fee that will be paid should be defined along with the specific terms of payment. Detailing the time frame payment will be provided is helpful as well. Clearly, the person providing the services wants to be paid for the work performed. When payment issues are in dispute it is not uncommon for people walk off a job. That would obviously be a disastrous situation. Plus, even if payment issues are straightened out, bad will among the parties may remain. This can undermine the performance of the job and is not beneficial.
    • But, sometimes despite all the best efforts of both parties things just don’t work out. So, when the relationship falters, it may make more sense to terminate the contract. When two parties can not work together, despite communication attempts, it doesn’t make sense to continue the relationship. So, a services contract should also include criteria for dissolving the relationship if needed. Heck, you might want an escape clause like that, just in case you get sick or end up in the hospital.

    A clear professional services contract explains all the job and relationship, leaving no room for error. It gets rid of ambiguity and makes it easier for people to understand roles and responsibilities.

    Later this week, I’ll be talking about what you can do if you want out of a contract.

    (By the way, I’m not a lawyer and this is not legal advice.)

    Related to contracts

    Five reasons to back up your hard drive

    I usually post a top five list on Fridays. Well, I’ve been very busy with a hard drive crash that took place last weekend. My poor Acer laptop finally kicked it. The hard drive died. And it took a little piece of me with it!

    Well, it’s not so bad. I back up my hard drive on a fairly regular basis. And I was able to pull my Outlook file off the hard drive before it died.

    I’ve lost data before. It’s awful. It’s not a life trauma, but it isn’t exactly fun either.

    Five reasons to back up your hard drive

    1. Losing data may disrupt your work.
    2. Trying to crack a dead hard drive can be expensive or time consuming.
    3. Losing access to your calendar and email may make you look bad in front of clients.
    4. Stressing over everything is not productive.
    5. Shopping for a new system takes enough time — trying to make up for all the work you lost would be even worse.

    Check your email less often

    How often do you check your email? A lot?

    Stop checking your email every time a message comes in. Start scheduling time to read and respond to email.

    Frittering away 15 or 30 minutes several times a day can put you behind schedule. And, most of the time, reading and writing email is non-billable work. So you’re spending time on something that doesn’t even make you money.

    Resolve to only check email at key points of the day, or if you’re waiting for a specific message. And, if you must write and read email throughout the day, at least build it into your quotes for clients — or focus on email messages that make you money. Messages that result in lead generation or sales help you make money. But, again, do you need to read and respond all day?

    Becoming a freelance writer

    Becoming a freelance writer — I’m sharing this guest post by Laura-Jane Koers, who previously wrote about leaping out of your comfort zone. In addition to leaving the West Coast to remodel a house on Prince Edward Island, Laura-Jane has decided to become a consultant and freelance writer. Here’s part one of her story about the transition.

    Becoming a Freelance Writer: Embarking on a New Career as a Consultant

    I had a normal childhood in most respects. But while my friends had television and Nintendo, my parents armed me with a worn library card and a well-stocked bookshelf. So perhaps it’s no surprise that I’ve always been driven to become a writer.

    Choosing a Career Path

    Plagued with self-doubt, I tried to ignore my inclination toward making a career out of writing. I did my best to quell that little voice that whispered, “You must write”.

    Instead, I went to university and studied political science. After graduation, I worked in a number of offices, all the while telling that little voice to keep its opinion to itself.

    But after a decade of non-fulfilling work, I began to question my career choice. Why had I spent ten years ignoring the inner voice that hissed, “You should be writing”? If my life had suddenly come to an end, would I have regretted spending years achieving my boss’ goals instead of my own?

    Scared to Take Risks

    If a friend had told me that she felt a strong desire to change careers, I would have told her to jump in head-first. I’d have cheered, “Go for it! You can do it!” But when it came to my own career, I was oblivious to the fact that I’d been ignoring my own goals while encouraging others to try theirs. 

    Why was I scared to try writing as a career? What was I afraid of? Becoming a writer had been my dream ever since I could remember. I was afraid that if I tried to achieve my dream, I might realize that I wasn’t as skilled a writer as I thought I was. What if I gave writing everything I had, and I failed miserably? Oh, the humanity!

    But then I asked myself what was worse, trying to achieve one’s dream and failing, or not trying at all? At least if I tried my hand at professional writing, I had a chance at success. If I didn’t try, my failure was certain.

    Taking the Plunge

    So there I was. I’d convinced my inner fears that everything would be all right no matter what happened.

    I could ignore my inner calling no longer. I owed it to the little voice, and I owed it to myself. But what I didn’t know was how to get started.

    See part 2 and part 3. Laura-Jane Koers is a freelance writer currently living on Prince Edward Island, in Canada. Since writing this article, she has gone on to become co-founder of Brightflock Consulting.

    How increasing your rates affects earnings

    Have you ever stopped to think about how your consulting fees affect your earnings? A while ago, I asked "How often do you increase your rates?" I mentioned that, if you increased your fees by 5% a year for 10 years, you could go from $50 an hour to $81.

    How does that affect your annual earnings? Let’s say you were billing 20 hours a week for 48 weeks a year. So you started at $48,000 a year. And you increased your rate at 5% a year. Now you’d be earning $77,000 a year — for working the same number of hours.

    And what if you’d increased your rate 6% a year? Now you’d be earning about $86,000 a year. (And you would have enjoyed thousands in increased earnings over the years.)

    Have you been afraid to raise your consulting fees? Stop leaving money on the table!

    Related

    Friday 5: reasons you’re procrastinating

    Via Lifehack, here’s a list of reasons you’re procrastinating. I spent some time thinking about this one:

    The inability to make decisions also contributes to procrastination.

    I don’t have trouble making decisions. (Although, if you’ve ever seen me order from a menu at a restaurant, you might think otherwise.) But I do sometimes have trouble trying to get things "right". So, over the years, I’ve learned to build in opportunities to refine the work I do. I’d rather get it done and make improvements than never finish. I think my strategy comes from starting as a freelance writer. If I’d learned to get every word right in my head before setting out to draft something, I never would have got anywhere. Instead, I just sit down and start writing. Likewise, when I’m doing a consulting project, I spend 10% of my time planning and then I just dive in. Of course, I make sure to revise things before I hand off the final report.

    How do you deal with procrastination?

    Should you give clients your IM account info?

    Several times a day, I chat with friends, family and partners via instant messenger services. I sometimes even chat with clients. But, as a general rule, I don’t give my IM account info to clients.

    Instant messaging makes you seem within a client’s arm reach. Whereas they have no idea what you’re doing when you don’t immediately answer a call or email, instant messaging services make you look like you’re *right there*. And that’s a little too close for comfort when I’m juggling multiple clients and trying to get work done.

    Still, for my best and most trusted clients, I make exceptions. These are the people who’ve been working with me for years and who’ve shown an ability to respect my time and privacy. They’re the clients for whom I’d wake up in the middle of the night and go help them jumpstart their car. In other words, they’re much more like close friends than clients now.

    How about you? Do you instant message with clients? If so, do you "go offline" to avoid interruptions at certain times?

    New Consultant Journal store at Cafepress

    By request, I’ve created a Consultant Journal store at Cafepress. I’ve started off with a simple consulting joke and the Consultant Journal logo. If you have other ideas, let me know. I try to respond to readers whenever possible. (That’s where the idea for the store came from.)

    More ways to find new clients

    As much as you enjoy the business of your regular clients you still need to pick up new clients in order for your business to grow and remain stable. But, acquiring new customers can sometimes prove difficult. This is why a few deliberate steps need to be taken in order to boost new clientele.

    1. Use freebies and giveaways to stimulate interest. Offering free samples of reports or articles (even via the mail) can provide customers with a taste of what you offer. This can lead to picking up new customers who may have otherwise passed on your services.
    2. Use business cards. Never underestimate the value of leaving tried and true business cards anywhere you can, including shops, malls, stores, etc. Sooner or later, someone who is looking for exactly what you are offering will come across your card.
    3. Research the market. Figure out what the current marketplace is interested in or else you will never pick up new customers. Always stay up to date on market trends so you can promote your business from a position of power.
    4. Use innovative internet marketing. A website is great but a website with multimedia components such as podcasts, PowerPoint presentations and videocasts can really be an eye catcher. So, make your site high tech in order to appeal to more people.
    5. Set up a display at a trade show. Yes, this may seem like a huge and expensive undertaking but it has its benefits. You can meet a significant number of new potential customers, look more credible to people in the industry, and keep an ear to the ground for inside info about your industry. Besides, some tradeshows can be affordable — shop around for small fairs and exhibitions.

    New clients will help your business grow, so do your best to find, attract and hook them!

    Categories – take ‘em or leave ‘em?

    The new website for Consultant Journal is *almost* here. We’re still tweaking the design. I wasn’t happy with what we had. Once I realized the design was a sunk cost, it was easier to let it go. So I’ll be keeping some elements of the original mock up, but also bringing in some of the clean look of the existing site.

    That being said — do you want categories? From my analysis of the website, it looks like almost no one uses them. Less than one percent of visitors click them. So, unless you say otherwise, I’m going to get rid of categories. Speak now or forever use the search bar.

    Categories – take ‘em or leave ‘em?

    The new website for Consultant Journal is *almost* here. We’re still tweaking the design. I wasn’t happy with what we had. Once I realized the design was a sunk cost, it was easier to let it go. So I’ll be keeping some elements of the original mock up, but also bringing in some of the clean look of the existing site.

    That being said — do you want categories? From my analysis of the website, it looks like almost no one uses them. Less than one percent of visitors click them. So, unless you say otherwise, I’m going to get rid of categories. Speak now or forever use the search bar.

    Top 5 reasons consulting resembles back to school

    In my part of the world, it’s back to school time. Next week, school starts up and I’ll breathe a sigh of relief as the streets of my beloved downtown empty of tourists. Finally, I’ll be able to easily wander Robson Street (which has the 5th most expensive retail rents in the world) and the ever outstanding Stanley Park…without needing to weed my way through tourists and students. I’ll hang out at Starbucks Corner, although I far prefer to get my latte at Caffe Artigiano down the road. I’ll go shopping in the middle of the day, soak up the fall atmosphere (including the rain) and meet friends for, well, coffee — this being Vancouver and all.

    But, in many ways, September brings a change in my consulting work. Summers are always a little slower. I take vacation, my clients take vacation, my clients’ partners take vacation…everyone takes it easy. I often pursue special summer projects, rather than spending all my time working "in" my business. Summer is a great time for me to look at building up my business, so that I can go like gangbusters in the fall.

    So September reminds me of "back to school".

    1. People come back from vacation. I get lots of "hello" and "how’ve you been?" messages and…of course…requests for coffee.
    2. Companies start thinking about how they’re going to ramp up during the fall. Everyone looks forward to the new "term".
    3. Networking groups start up again. I’m already looking forward to a new season of hors d’oeuvres. 
    4. In the marketing world, companies start panicking about October and November tradeshows and so my email inbox fills up with inquiries.
    5. People start talking about the courses they’re going to attend. Heck, if that doesn’t sound like back to school, what does?

    A note about comments

    Thank you all for the comments you make here on Consultant Journal. It’s great when we get a discussion going and your comments add value for other people reading the site.

    However, as this site has become more popular, I’ve seen an increase in comments that fall somewhere between obvious spam and genuine content. I feel compelled to address this.

    Comments are welcome

    • Got questions? Feel free to post on the site. Chances are that someone will chime in with hep.
    • Disagree with me? Comment away! Alternate viewpoints are more than appreciated.
    • Agree with me? Think I should win the Pulitzer Prize for blogging? Heck, make twice as many comments!
    • Like to hear yourself talk? Hey, it’s no different than me running this blog. Comment at will!

    Comment approval

    • If you make comments that have no relevance to the post, the comments will not be approved.
    • If you stuff the name box with keywords, your comments will not be approved.
    • If you sign off with your product name only, your comments will not be approved.
    • If you blatantly promote your wares or those of a client and do not tie them into the post in a meaningful way, your comments will not be approved.

    That being said, I don’t mind if you use a name that helps identify you and your business. "Andrea the Marketing Consultant", "Andrea >> Consultant Journal", "Andrea from Become a Consultant Blog" and so on work just fine for me.

    Of course, I always reserve the right to delete, approve or anonymize comments. And comments are the views of those who visit the site — they are not my words or necessarily even close to my opinions.

    Setting SMART goals

    Setting SMART goals can help you grow your business. Although I’ve been setting goals for years, I only recently learned about SMART goals. (Granted, the system I was using before was pretty similar.) My friend Melanie recently helped me outline some SMART goals for my business.

    SMART goals are:

    • Specific – who, what, when, where, why?
    • Measurable – what gets measured gets done, right?
    • Attainable – pick goals that are achievable, given your abilities and constraints
    • Realistic – you must truly believe it can be accomplished
    • Timely – set a date for meeting the goal

    In an upcoming post, I’ll discuss some ideas for setting SMART goals for your consulting business.

    (Want to make sure you see that post? Subscribe to my RSSfeed.)

    How to get speaking opportunities

    Via the Law Consulting Blog, here’s a great template letter for finding speaking opportunities.

    Speaking can help make you look credible to an audience. You can also tell potential clients that you’ve made presentations to people in Industry X or from Trade Association Y. It helps you build your brand.

    I’ve done a lot of public speaking over the years — everything from appearing for Careers Day at a high school to lecturing at university.

    Do you speak in public?

    How to support Consultant Journal

    From time to time, some of you ask how you can best support Consultant Journal.

    How to consult like a Starbucks latte

    When you go to Starbucks and order a latte, what are you really paying for? Milk, sugar, espresso and a cup? No way! You’re participating in the Starbucks experience.

    As you hit the door, you smell the aroma of coffee. You’re in a perfect coffee-toned world, where soft jazz and comfy chairs await. In placing your order, you get to put your personal stamp on your beverage of choice. You wait by the end of the counter for a drink served up to your specs. In short, when you go to Starbucks, you’re claiming 15 minutes for you, your wants and your way of being.

    Take that Starbucks experience and apply it to your consulting. Stop producing products. Start providing experiences:

    • Business consultants offer strategies for improving revenues, cutting costs and increasing customer retention — not reports
    • Graphic designers help clients project professional images in sync with their target markets — not logos, brochures or websites
    • Personal trainers help clients meet personal fitness goals — not workouts
    • IT c onsultants help automate business processes to free up time for value-added business activities — not tech support or system implementation
    • Personal chefs provide healthy meal planning solutions for busy families — not prepared meals

    What experiences do you provide for your clients? This is homework. Reply with your answer — and, if you like, a description of your business and your website (if applicable) — and I’ll feature you in an upcoming post.

     

    Out with Bootstrapper’s; in with…

    I’m no longer giving away The Bootstrapper’s Bible with newsletter subscriptions. As of right now, you’ll receive Six Tips for Jumpstarting Your Expert Status when you sign up for the Consultant Journal newsletter. (See top right.)

    Why the change? I really believe that most of you will see more value from help with growing your reputation as an expert. After all, consultants are "experts".

    If you already subscribe to the newsletter, you’ll be receiving these tips in this month’s newsletter. You don’t need to sign up again.

    Related:

    What Julia Child can teach you about business

    Famous cook, author and TV host Julia Child introduced millions of people to the art of French cooking. But would you believe she didn’t learn to cook till she was in her late 30s?

    Julia Child had a wide variety of interests. She played basketball in college, then worked as an advertising copywriter and freelance writer. Later, she worked on secret projects, including making sure sharks would not blow up underwater munitions. After marrying a prominent diplomat, she moved to Paris. There, inspired by her husband’s interest in fine cuisine, she studied at Le Cordon Bleu cooking school.

    It just goes to show that you can follow more than one path in life. If you’ve been thinking that you’d like to try something new — or that it’s too late to shift gears, stop for a moment and consider "What if?"

    Of course, your late 30s doesn’t seem so old to me. But even if you’re twice that age, there’s no reason you can’t try your hand at something new. In fact, you’ll be able to draw from all the other experiences and skills you have.

    Related:

    Leaping out of your comfort zone

    The guest post on comfort zones by Laura-Jane Koers stirred up a lot of interest. I’ve been talking about comfort zones in my newsletter and many of you have emailed to share your own stories.

    I know that there are more out you out there challenging your comfort zones. So, tell me — here, where you can remain mostly anonymous — what things scare you? Are you doing anything different? What are you doing to change your comfort zone?

    Guest post: making the leap

    For many people, surviving and thriving as an independent consultant means making changes. Sometimes, as part of those changes, you need to push your comfort zone. Doing so may mean giving up your regular job for life as a full-time consultant, addressing fear of the phone, speaking in public, making cold calls or asking for consulting fees that reflect your true worth.

    In my newsletter, I’ve been talking about my recent successes with changing my own comfort zone. (Subscribe via form above, right.) But now I’d like to share the story of a young woman who has taken a true leap.

    Laura-Jane Koers is a young woman who has given up her city job for life on a farm on the East Coast. She’s given up the security of everything from steady pay to a warm place to sleep. She and her partner (my cousin, Cam) are renovating an old farm house, growing their own food, chopping their own wood — and taking a stab at making money from home.

    Here’s part one of Laura-Jane’s story:

    Taking the Leap

    by Laura-Jane Koers

    I’m not much of a dreamer. I plod along, living my small life in this wide world. Nonetheless, last year I found myself hurtling head-first into the wind and giving up everything I’ve ever known to live my dream. The mischievous thing about dreams is that we can spend decades wishing that they would come to pass. But the best kept secret is that, once we honestly commit to making our dreams happen, they can’t help but come true, because we’ve set them in motion ourselves. The most difficult part of achieving a dream is deciding to make it come true; once this decision has been made, the rest is peanuts.

    For years, my partner and I often fantasized about leaving the West Coast and heading 6,000 kilometres east to live on Prince Edward Island. As busy working professionals in metropolitan British Columbia, we spent the occasional weekend yearning to give up our tiny condo and Starbucks lifestyle in favour of rural farm-life. We wanted orchards, chickens, and acres of rolling splendor. But our farm-dream was just an idle topic that was a welcome distraction from the everyday–it wasn’t our focus.

    One Friday evening, we were enjoying the last of the day’s sun in a triangle of green-space near our condo. Discussing the too-short weekend ahead of us and how it would invariably be followed by yet another long and draining work-week, we saw our faces darken. We would later come to refer to this evening as the Night That Changed Everything.

    "I think I need to quit my job," my partner of ten years said.

    (Almost) always supportive, I answered, "Are you being serious? Because if you are, I’m with you."

    He was serious, and, by the end of our turn around the neighbourhood park, we had made a variety of life-changing decisions. He should quit, I should quit, we should sell everything we own, and we should move across the country to an island that we had never seen. It had taken years for us to muster the courage to make such a decision, but, that night, we agreed to make it happen. In fact, we even pinky-swore on it.

    Once we’d finally committed to our oft-discussed dream, we started to plan. Planning was easy; because we were committed, we knew what had to be done. We compiled a dauntingly gargantuan to-do list and slowly chipped away at each item.

    Eventually we found ourselves in a chic cafe with my beloved parents. Across from my untouched panini (havarti and garden vegetables — my favourite), my father searched my face with sad, loving eyes.

    "You’re moving across the country?" he asked. "But what kind of job will you get? You’ll be thousands of kilometres away! And it’s the middle of winter, for Blimey’s sake!"

    My throat was trying to close up, but I commanded my anatomy to stay strong or face the consequences. "I’ll miss you too, Dad," I heard myself saying, "But this is our dream, and we’re going to make it happen."

    After the decision had been made, our life change took over a year to materialize. But we eventually found ourselves waving off our families and home town, as we honked goodbye and drove east on the Trans-Canada Highway. As our parents’ waving hands disappeared around a bend in the road, my partner and I looked at one another. "Is this really happening?" I asked.

    Glancing back at the rickety U-Haul trailer that housed all of our worldly possessions, he answered, "It would appear so!"

    And we both gave way to the greatest laughing episode I can remember.

    It is easy to get discouraged and frightened about committing to a dream. What will my family and friends think? What if I realize that this dream isn’t right for me after all? What if I fail? I bypassed my fears by allowing myself freedom. I committed to making our dream happen, but I certainly didn’t commit to living this dream forever once we’d achieved it. (I have other dreams too, you know!)

    How did we do it? We looked our dream head on and said, "We’re going to make you happen." Our dream was, well, just a dream–until we decided to make it a plan. For us, all it took was a shift in perspective; we had to make our dream become our reality ourselves. And we did.

    So here we are, a couple of years later, living on a 60-acre farm on Prince Edward Island. No, it isn’t always roses. I’ve chased bats out of our farm-house bedroom. And, when the wind is howling and all we have is a wood-stove to keep the weather out, I’ll admit that I have sometimes taken to wondering why we wanted to move to a farm in the first place. However, when I think back to how we dared to follow that little voice that wouldn’t go away, I can’t help but grin through the hard work, wasp stings, and cold winter toes. It was our dream, after all.

    Laura-Jane Koers is a writer currently living on Prince Edward Island, in Canada. Since writing this article, she has gone on to become co-founder of Brightflock Consulting.

    Friday 5: reasons to work for yourself

    This week’s top five list is actually a top seven list. I’ve been talking about stepping out of your comfort zone lately, so, why not mix up the Friday 5? Just kidding. This list of seven reasons to work for yourself by Daniel was just so good that I didn’t want to limit myself.

    Given the way gas prices have been headed, you might be interested in point 2: no more commute.

    I barely use my car. I work from home, meet clients near my home and typically shop online for office equipment. When I do drive, it’s to a warehouse or big box store — which isn’t all that often. As a result, I have a lot more disposable income than other people. But it isn’t all about money. I feel good knowing that my carbon footprint is small for someone living in my part of the world. I like that, simply by doing my work at home, I have a smaller footprint.

    When you hate your job

    Most people work for other people, not for themselves. As a consultant, I count myself lucky that my time is my own. But what if you’re stuck in a job you hate?

    I’ve never had a job I hated completely. I’ve always been able to find something about the job to like. But that doesn’t mean I never suffered or that I never wanted to quit. In fact, I’ve left jobs I couldn’t stomach. There’s a reason I work for myself, right?

    If you’re working in a job you dislike:

    1. See if you can work from home for even a few hours a week. Some time outside the office may be refreshing.
    2. Look to change up relationships in the organization. Try networking within your organization. Negative relationships can suck the life out of you. If you can bond with people elsewhere in the organization, they may be able to "sell" other people on you. If nothing else, it may give you a friendly face for coffee breaks or meetings.
    3. Take a vacation. Get away from work and all the turmoil.
    4. Start applying for other jobs. Test the waters. Maybe you’d be happier elsewhere.
    5. Try moonlighting. Spending a bit of time on some exciting new projects may help the rest of your week seem bearable. Once you’ve built up a client list, you might even want to go into consulting on a full-time basis.
    6. Grow. Take a course. Start exercising. See a movie. Read a book. Write. Spend time with friends and family. Pursue a hobby. Call a friend. Go to a concert. Emphasize to yourself that you and your life are about more than just your yucky job.

    How would you suggest dealing with a hated job?

    Consulting through the rearview mirror

    In the business world, the rearview mirror is always clearer than the windshield.
    – Warren Buffett

    He’s not kidding. It’s always easier to see what’s behind you than what’s ahead. We all make mistakes and, in retrospect, it can seem like we should have done something different.

    When I think back to my early days in consulting, I remember a client who wanted me to work for $15 an hour, a fraction of my regular consulting rate. I had a day job, so I didn’t feel desperate for money. And it sounded like such a great opportunity. Ugh. I ended up working till late at night — for very little money. And ,as time went on, I realized that I didn’t want to do any more work for the guy. All I got out of the deal was a bit of money and a lot of exhaustion.

    Well, I got more than that. I realized that I needed to stick to my guns when it came to consulting fees. I never, ever cut my rate again. I realized that clients who nickel and dime you are clients you don’t want. If they don’t respect your rates, they don’t respect you.

    So, looking back, the money I didn’t earn was worth it. I learned never to work for such a paltry amount again. And I learned that I’m a business, so I set my rates. I’m not a wage slave.

    Dealing with work you dislike

    In my post on fear of the phone, I brought up the fact that a phobia can affect your business. Well, it isn’t just a fear that can affect your business. A mere dislike of something can affect it too!

    How many times have you put off doing something, simply because you don’t like it? I know I’ve fallen victim to this. For example, I don’t like formatting my customer newsletter. It’s a pain. But I’ve found ways to deal with things I dislike.

    Dealing with work you dislike

    1. Outsource it to someone else
    2. Put it at the top of your "to do" list and do it before you do anything else
    3. Take a small step toward accomplishing that item every day, before you do anything else
    4. Give yourself a reward for completing the task
    5. Look for another way to meet your goal. Do you really need to even do this?

    We all have things we don’t like to do. How do you deal with work you dislike?

    Fear of the phone

    Many people resist starting their own consulting business because they’ve got a fear of the phone. I’ve met more than one person who couldn’t stand the thought of having to make calls to clients. Well, after my post on fear of public speaking, I decided to look into other fears that might hinder the success of small business owners…and fear of the phone stood out.

    Via Peter Benson, I discovered a simple exercise for overcoming phone fear. It’s really best targeting at people who fear cold calling. Benson suggests that you simply write a script and start calling. That’s it. Feel the fear and do it anyway, I guess — and you’ll soon lose your fear.

    Have you ever had to deal with fear of the phone?

    Changing the world through consulting

    I’m changing the world. Really. I absolutely believe that. My consulting business is changing the world.

    How so?
    I focus on helping high tech companies ready their products for the marketplace. In doing so, I help my region move away from its primary resource economy and toward a knowledge economy.

    My marketing plans make businesses money, so they can pay their staff. That means I help people generate incomes with which they can support their families.

    My business plans help people get their businesses off the ground or back on course. I help people pursue their dreams.

    I hire other consultants to work in my business, giving me the chance to mentor people and share my knowledge.

    I’m changing the world. How about you?

    5 ways to make money from web data

    Via CP Development, here’s a list of five ways to make money using data extracted from the web.

    I’m not entirely convinced by #1:

    1. Extract a list of your prospective customers (from a business directory, professional association website, competitor’s reference list …) and employ sales force to offer your products&services via email, telephone or postal mail. Sweep the entire prospective market for as low as $1,000!

    I’ve been in marketing for a long while. I’m not sure you can do a *great* job of sweeping the entire market for $1,000. It takes time to find, filter and clean data and more time to contact that market. Most people won’t convert on a single "touch". But it may depend on your market and how you go about contacting people.

    When you don’t know enough

    Over the past couple of weeks, I watched as a good friend — a consultant — struggled with delivering her latest project, a new course. I’d seen her go through this before. I’d always come forward to give suggestions and to offer my moral support. But she still felt overwhelmed and uneasy…even when she finally developed a super end product on time and with great fanfare. She always emerges on top, but getting there is a huge battle for her, when it comes to developing courses and teaching them.

    Last night, I asked her if she’d ever considered taking one of the adult education courses at a local college. I mentioned that I took the certificate before I got into teaching. She was blown away. She’d had no idea that you could take a course in teaching. Suddenly, the burden of developing the course seemed a bit easier. If she could just get through this project, she could go take the certificate and feel better. Six nights and $700 would change her world.

    If you feel like you’re overwhelmed by the work before you, don’t look at this as failure. It’s merely an opportunity to strengthen your skills and learn from your mistakes. As I’ve mentioned before, great people make lots of mistakes, too. It’s the asking for help and looking to improve that will make the difference. And practice. Lots of practice.

    Robin Williams on getting paid

    I just heard this Robin Williams line:

    Carpe per diem – seize the check.

    Once you’ve set your consulting fees, make sure you have a good contract to help you collect them. Establish some basic business policies, so that you don’t turn into a line of credit for your clients. Follow steps to collect on late payments.

    Do you need to like public speaking to sell?

    After my post on public speaking, some of you naturally wondered if there was a connection to selling, especially since I linked to a post on sales skills. Well, yes and no.

    Yes, it helps if you can speak in public. You can speak at tradeshows, conferences, seminars, meetings, teleseminars and so on. You can teach courses and get up in front of people all the time.

    But, no, you don’t have to be great at public speaking. You can manage clients via direct mail, email, phone calls, one-on-one meetings, conversations and so on. Introverts have tons of great business qualities.

    The key is to build on your strengths and to find ways to mitigate your weaknesses. Try doing a personal inventory to figure out your best qualities and where you need more practice. Focus on success and you’ll find a path.

    How I overcame fear of public speaking

    Does the thought of public speaking make you feel ill? Fear of public speaking is called glossophobia.

    I’m not a shy person. Far from it. I’m a classic ENTJ. For many years, I thrived on speaking in public. But, one day, I was asked to give a presentation to a group of three people. When I got there, I realized that I’d run into two of the people before. I knew one of them had it in for me. That made it difficult to start talking. To make matters worse, at the end of the presentation, one of those two people accused me of breaking the law during my presentation. He accused me of copyright infringement. I was shattered. I take copyright very seriously. However, this individual worked in a field where copyright was discussed regularly. So I took him at his word. I apologized and left.

    Later, I did a little more research and confirmed that, I did not infringe anyone’s copyright. My understanding of fair use and private business meetings was correct. It was the prospective client who was wrong.

    But it didn’t matter. The event shook me up enough to keep me from speaking in public for a couple of years. I turned down opportunities. I didn’t want to take a risk again.

    Still, I’m an ENTJ. I plan. And then I carry out that plan. I knew that, by taking small steps, I could conquer my glossophobia and start speaking in public again.

    So I contacted a tiny organization. I asked if I could make a presentation to a small group. And I did it. And I survived.

    Then I started going to professional association meetings. I started asking questions. That brought attention to me. I spoke well. After a while, I was sometimes asked to address the group. No problem. I was among friends.

    Next, I applied for a job as an instructor. I’d be speaking in public (albeit to a group of about four people) once a week for a few months. I’d be teaching a subject I knew well. And I did it. And was hired again.

    But the client wanted to know if I could teach another subject…one that I wasn’t sure I was good at. I’d have to study to get ahead of the students. I decided to try it. And I got better reviews for teaching that content than I did for teaching the stuff I knew by heart!

    Pretty soon, I was teaching several classes. And then a major university asked me to teach a course. I did that, too. And was asked to teach more courses.

    So, although I was never a shy person, I conquered a one-time fear of public speaking. Next week, I’ll give suggestions for conquering a fear of public speaking.

    Like this post? Subscribe.

    Related

    The joy of the experience

    One of my closest friends took me to task recently. She said I’d got too wrapped up in my earnings and measurable results and that I was losing sight of the big picture.

    And she was right.

    See, I’ve been having a great year, earnings-wise. But I kept pushing that bar higher and higher.

    And so I just never felt like I was as good as I could be.

    I kept changing my definition of success, in my pursuit of achievement. Whatever I said was good enough last week, suddenly wasn’t good enough this week. I needed to do more.

    Well, if there’s anything to appreciate, it’s a good friend. And my friend told me point blank that I was being ridiculous. And she’s right.

    I’d become so focused on growing my business and measuring myself by that yardstick that I lost sight of all the amazing things going on outside my bank account. (And, as I’ve noted, it isn’t like my bank account is a problem right now.)

    And so, all week, I’ve been thinking about all the amazing things I’m doing right now. I revised my goals for the next two quarters, so that they focus more on where I’m going and less on what numbers I need to achieve. I’m going to focus more on doing and less on measuring.

    This is a hard thing. I mean, I’ve been having an amazing year with my business. So looking at the numbers must be the solution, right?

    Well, I’m not going to focus on the numbers for the next while. I’m going to look to my dreams and my hopes and my passions.

    That’s because I didn’t leap into self-employment with the aim of making as much money as I could. I did it because I wanted to take control of my life, have flexibility, call my own shots….I did it for the experience and the quality of life. And, frankly, there’s no way to measure that. Being acquisitive with my revenues isn’t going to show all the great things I’ve done with my life — even though this has been a great year in terms of finances. Because it’s not about the money. It’s about the spectacular family, friends, lifestyle, balance and joy I have. And I wouldn’t give that up, no matter how high my revenues soared.

    When I look back when I’m 90, I won’t say, "Gee, wasn’t 2008 a great revenue year?" No, I hope I’ll say, "Wow, wasn’t 2008 the year I took amazing personal risks? Wasn’t that the year my boys were both still so little and I got to spend so much time with them? Wasn’t that an amazing year?" It will never be about the numbers, even if the numbers were fantastic. They aren’t the point.

    Friday 5: top 5 extrovert careers

    Via Yahoo, I stumbled across a list of the top 5 careers for extroverts. Yikes, the highest paying career cited is still only $80k! That’s not exactly what I’d call a hot career. Granted, I suppose you can move up the ladder from there — into management and senior management — but it’s still not what I’d consider hot. I’ll give them the benefit of the doubt and assume that, by HR specialist, they meant someone who is still not in middle management.

    In contract, I know a human resources consultant who charges $225 an hour. She offers career coaching, retreats, courses and so on. To make $80k a year, she only needs to bill an average of seven hours per week.

    Related

    Working at home with a baby

    Working from home….imagine baby tucked into a sling or crib, while mom types away at a keyboard, leads a teleconference or assembles products. You might wonder if working from home really turns out to be so ideal or if it’s just a pipedream.

    I’ve been working from home since before I had kids. But working from home with a baby is not the same as when it was me, my latte and I. Still, I’ve managed whiplash, renovations, a move, more renovations, a second pregnancy and a second baby. And I’m still happily working from home. Here’s how:

    • Look for tradeoffs. I chose not to use a nanny or daycare, but I hired a weekly housecleaning service, signed on for grocery delivery and bought a robotic vacuum. Some work from home parents swear by meal preparation services, such as Meals for Mums.
    • Be patient. Once your baby settles into a nap schedule, you will have more time for yourself. You may have two to three hours during the day and another two to four in the evening, depending on bedtime for you and baby. My first baby didn’t nap much at all, mind you, so it just depends on your baby.
    • Let baby sleep beside your office. When my babies were tiny, they napped in a bassinet near my workspace. I kept all diaper supplies, a few changes of clothes and other things handy.
    • Be realistic. If you have a tiny baby who has not yet settled into a regular nap schedule, it can be hard to find time to work. You may want to spend any “spare” time resting. If it’s critical for you to work, consider getting help – whether that’s a nanny, housecleaner, grocery delivery, meal preparation or a local high school student who plays with the baby while you take a nap.
    • Take a look at childcare options. Some parents work from home without ever turning to childcare providers, whereas others have dedicated in-home care. Work from home parents can choose from a variety of options. This might mean that a grandparent or friend looks after the baby for an hour or two. For others, a nanny or babysitter provides in-home care. Some parents rely on full- or part-time daycare. In my case, I’ve worked out an arrangement where my husband uses his flex time to cover me during occasional business meetings and critical phone calls – he makes up the time at night. I also make use of a preschool-aged program where I can drop off my older son for a couple of hours twice a week. 
    • Allow someone else to reinvent the wheel. Rather than investing hours in building your own business, consider telecommuting for an employer, accepting subcontracted work from an established business or purchasing a franchise.

    Above all else, do what works for you and your family. There are as many ways to work from home as there are people working from home. Trust yourself to know what makes sense for you.

    For help in working out what kind of business would suit you as a parent, take a look at my Discover Your Inner Entrepreneur for Moms workbook.

     Related:

    How often should I post?

    For the past week or two, I’ve been posting more than usual. Up till now, I’ve been posting three times per week. Some people have suggested I cut back to once a week, whereas others have asked for more posts. Any thoughts? Feel free to contact me, if you prefer not to comment.

    Wikinomics — a book I just read

    I just finished reading Wikinomics by Don Tapscott. It’s about the second generation of the web — Web 2.0, where mass collaboration emerges. Facebook, Flickr, LinkedIn, even this blog, when people make comments.

    When people collaborate, a static webpage comes alive. This blog wouldn’t be nearly as vibrant without the contributions of readers. I cherish all the comments my readers make and encourage you to take part. You’re part of what makes this blog helpful for other people.

    Related

    What Churchill can teach you about business

    Following my post on what Steve Nash can teach you about business, I followed up on Justin’s comment about the wisdom of Michael Jordan and Winston Churchill. Today, I found a great quote from Churchill:

    Success is the ability to go from one failure to another with no loss of enthusiasm. — Winston Churchill.

    Noticing a theme here?

    Bootstrapper’s Bible giveaway ends soon

    For the past year or two, I’ve been giving away a free copy of Seth Godin’s Bootstrapper’s Bible to everyone who signs up for the Consultant Journal newsletter.

    This offer expires soon.

    So, if you want the Bootstrapper’s Bible, sign up right now using the form at the top right.

    BUT…

    Stay tuned. In a short time, I’m going to be making a new offer to everyone who signs up for my newsletter. If you’d like to find out what that is, you can still sign up now. I’ll send you the details as they come available.

    Dealing with clients who want a million changes

    Have you ever run into a client who wants a million changes to every project you deliver? You know the type…nothing is ever quite good enough. You could go through rounds and rounds of revisions and still never be quite good enough.

    If you’re working on a quoted project or flat rate basis, revisions may eat up your time…and your profits. So how do you keep a lid on changes?
    •    Define your project scope in your legal contracts.
    •    Outline rates for work outside the project scope.
    •    Let your clients know when they’ve asked for something outside the client scope.
    •    Within reason, point clients to the project scope and offer to quote on changes.

    What do you do to manage picky clients?

    Related

    Are you confident enough to consult?

    Working in consulting requires a certain degree of confidence. After all, if you’re not confident in your abilities, you’ll have a hard time persuading clients that you know your stuff.

    But what if you’re not a particularly confident person? What can you do to become more confident?

    Tips for increasing your confidence

    • Prepare. Remember the Boy Scout motto, "be prepared"? Well, if you’re ready to do your work, meet with a client or hand in a report, you’ll come across as a more confident.
    • Dress for success. Putting on professional clothing can make you feel more successful. It’s like a uniform.
    • Stand up tall. Good posture makes you seem confident.
    • Make eye contact. When you look people in the eyes — in Western culture — you convey trust, ability and confidence.
    • Get rid of your expert complex. Remember, an expert is just someone who knows more than their audience — or, in a pinch, someone who has time to do a job when the client can’t. You don’t have to be perfect. As Woody Allen once said, "80% of success is just showing up."

    How do you improve your confidence?

    5 things not to do in a downturn

    It’s Friday 5 time — a top 5 list to kickstart the weekend. Via Business Week, here’s a list of the top 5 don’ts for a downturn.

    Those of you who know how I feel about consulting fees won’t be surprised that I agree with #4:

    4. Don’t discount.

    Cutting your rate just makes it look like you were joking the first time around. Either you’re serious about your fees or you aren’t. Send your market a consistent message — by being consistent with your fees.  

    What Michael Jordan can teach you about business

    I recently wrote about what Steve Nash can teach you about business. Justin Beller commented that greats like Churchill and Michael Jordan can also offer wisdom.

    Curious, I decided to check out Jordan. I love this Michael Jordan quote I found on ESPN:

    I’ve missed more than 9,000 shots in my career. I’ve lost almost 300 games. Twenty-six times, I’ve been trusted to take the game-winning shot and missed. I’ve failed over and over and over again in my life. And that is why I succeed. — Michael Jordan

    When you hear about great athletes, it’s tempting to think that they’re perfect. But the reality is that someone like Michael Jordan has probably missed more shots than anyone else.

    If I stop for a moment and think about this myself, I’ve made a lot of mistakes. As I’ve mentioned in my newsletter (subscribe above right), I’ve been working with a personal trainer — and I’ve seen a huge effect on both my professional and personal life. If I think about how when I started, just doing lunges was tricky. I didn’t want to do them. But now I can do dozens in a session and get them right. But I’ve had to do those lunges a few hundred times now. And I see such a difference. If I just focused on how many I messed up, I’d be discouraged. I choose to focus on the results I’ve achieved. And that’s where I can be proud.

    So, if you’re working your way through the world of business, try practicing and focusing on the end goal. The mistakes aren’t as important and what you learn.

    Steve Jobs on following your heart

    Almost everything–all external expectations, all pride, all fear of embarrassment or failure–these things just fall away in the face of death, leaving only what is truly important. Remembering that you are going to die is the best way I know to avoid the trap of thinking you have something to lose. You are already naked. There is no reason not to follow your heart.
    –Steve Jobs

    What’s stopping you?

    Managing payment delays

    Sometimes, despite your best efforts, you may run into a period where clients are late in paying. Perhaps it’s not your fault that clients have paid late and you’ve been good at giving clients a short credit window. So what do you do when you’re faced with a delay in payment?

    What steps do you take to manage payment delays?

    How long do you give clients to pay?

    How long do you give clients to pay? When I set up my consulting contracts, I specify that payment is due at key milestones. I take a certain amount upfront and, depending on the size of the contract, I invoice about every two weeks or at key delivery points. However, I don’t give clients 30 or 60 or 90 days to pay…unless they’re prestigious "brand name" clients, such as a Fortune 100 technology firm that told me, up front, that they’d take net 90 days to pay.

    But, for the most part, I expect clients to pay right away. I will delay further work if payment is late. And I charge interests rates that compete with any department store credit card. I also take up to 50 percent as a deposit on my consulting fees.

    As a result, most of my clients pay me within a week or two. One of my clients often pays the entire amount before we even start the project.

    I’m not a bank. I avoid extending credit to customers. Besides, when I’m firm about my rates and payment terms, I signal that I’m running a business.

    How long do you give clients to pay?

    Related to consulting fees and payments

    Do you work weekends?

    It’s the weekend…are you working? Do you want to be working?

    When you’re an independent consultant, time should be your own. You can determine when you want to work — and if.

    But I know many consultants who work weekends because their clients call them with rush jobs. When the phone rings at 4 pm on a Friday, it can be tempting to say "Yes", if the money is good enough.

    I’m not immune to this. I’ve taken on my share of weekend jobs. But, when I do, I charge rush fees, rather than my usual consulting rate. Sometimes that means triple my normal rate or more.

    And I don’t accept every weekend job that comes along. I want it to be clear to people that I have boundaries. I do not want to be the person they call every Friday with a weekend job.

    If you’re getting a lot of requests for weekend work, start pushing back. Once people think you work weekends, they’ll expect you to work weekends. And they may even want you to work for a regular rate.

    It’s one thing to work a weekend because you’ve weighed up the costs and benefits. It’s another thing to be stuck working weekends because people see you as the "go to guy" for last minute weekend jobs.

    Do you work weekends?

    Friday 5: making more money

    Via Flying Solo, I found a list of ways to set business goals. I loved their example list for making more money:

    • Charge a lot more;
    • Speak for money;
    • Create a high-end product to sell (or multiple products);
    • Work with different clients who expect you to charge a lot more;
    • Sell someone else’s related product for a commission;
    • Go totally online and remove your overheads.

    As a consultant, I’ve pursued several of those ideas — while my revenues have soared. I raised my fees. I started teaching. I came up with products. I went after higher end clients. I started reselling other people’s services. And I moved many of my marketing efforts online, cutting my advertising costs. Last month, I billed more than I’ve billed in years — and I just had a baby in the fall. Yeah, baby!

    What Steve Nash can teach you about business

    What Steve Nash can teach you about business

    Basketball MVP Steve Nash has had some phenomenal successes in his career. I recently read this quote from Nash, who grew up just a few hours away from me:

    People have always doubted whether I was good enough to play this game at this level. I thought I was, and I thought I could be. What other people thought was really always irrelevant to me.

    So, if you’re suffering from concerns that you’re not good enough, not successful enough, not talented enough or anything else, stop worrying about the rest of the world for now. Focus on yourself. Believe in yourself. You’re the only one who matters. And, if you’ve dared to think you can do it, you can redirect your energy to a plan for succeeding.
     

    Should you drop your rate to build a client list?

    You quote on a project, but the prospective clients says you’re too high. You were really hoping to land this client and now the money seems less important than the prestige. You’re just starting out and your client list is pretty slim. Should you drop your rate?

    No way. If you discount your rate to get the job, it tells the client that your first quote was inflated. It also means that you’ll never be able to charge them your full consulting fee rate — they’ll always expect you to cut your fees.

    If you really want to build your client list, do volunteer work for a charity. There are tons of deserving charities out there — find one that’s aligned with your values and do some pro bono work for them. Over time, you can use that work to win slightly more well known clients…and then work up to doing a deal with the clients who offer prestige.

    5 steps to a wonderful life

    This week’s Friday 5 comes from John Wesley — the top 5 ways to build a wonderful life.

    #5 was especially meaningful for me:

    Work Towards a Dream You’re Passionate About

    Even if your life isn’t perfect, you can always build towards a goal you’re passionate about. If you aren’t building towards something, you’re probably stagnating.

    I’ve achieved so many of my dreams that I’m currently busy with making up new ones. I think it’s important to revisit your life goals from time to time and to set new ones. Otherwise, you’re sort of rudderless in the Sea of Life.

    Those of you who subscribe to my newsletter also know that #6 from the above list is also important to me right now. Breaking out of your comfort zone now can help you live a more comfortable life later!

    Convincing clients to buy again

    You may have heard of the Pareto principle, where 80% of your revenues will come from 20% of your clients. I’m not sure how true that holds for consultants, but it’s always seemed pretty likely to me. While it’s good to find new customers, it’s a lot easier to build strong relationships with current clients so they will buy again. Heck, they bought from you the first time. So how do you do it?

    Speedy delivery makes a great impression. No one wants to wait forever for a project to arrive so it is critical to deliver on time, if not ahead of time. Depending on the kind of work you do, the quicker your clients receive their projects, the quicker they can hire you again.

    Provide repeat customer discounts. Show your customers that you care by offering them special deals, discounts and coupons. (I particularly like the idea of offering a bigger discount for invoices paid within seven or 15 days, as it rewards loyal clients and puts money in your hands faster!)

    Offer good customer service. Responding to email inquiries within a reasonable amount of time and properly addressing concerns makes a good impression and keeps clients willing to do business with you.

    Streamline purchases. Do not make it difficult for customers to buy from you. I learned this the hard way, years ago, when a loyal client complained that my lengthy contract added to his workload. I started offering "change orders", so that he could order more services without needing to deal with a multi-page contract.

    Remember, the secret to success is turning customers into repeat customers. So, always make that first purchasing experience a positive one. Scratch that. Make ALL purchasing experiences positive!

    What a greasy spoon can teach you about business

    Once in a while, I have lunch at a market near my home. There’s a struggling greasy spoon that has changed owners several times. I’ve never ordered from the greasy spoon because their menu looks like this:
    spaghetti
    chicken

    • burgers
    • sushi
    • potstickers
    • meatloaf
    • pasta with your choice of 10 sauces and three meats
    • teriyaki with your choice of two carbs and three meats
    • pizza
    • all-day breakfast
    • salad with your choice of three meats
    • and so on

    The greasy spoon has pictures of all the foods hanging above and around the counter. Some of the food actually looks pretty good. But I’ve never ordered any.

    Why? Nobody can possibly do all those things well. The greasy spoon has failed to specialize. As a result, my trust in their abilities is eroded. If they had a tight menu, I’d probably try it out. But the laundry list of food options suggests to me that they don’t even know what they do well.

    As I mentioned in Do you do "X"?, it pays to specialize. By keeping a tight rein on your business offerings, you’ll be in better control of your business. More importantly, clients will be more likely to see you as an expert.

    What do you do well?

    Independence Day

    Happy Fourth of July to my US readers! While you’re celebrating Independence Day, I’m thinking about my time as an independent consultant. I’ve talked about Independence Day before, but let me emphasize this year’s reasons that I love consulting.

    5 Reasons I’m Happy to be an Independent Consultant

    1. Consulting brings work-life balance
    2. It allows me to work from home, eliminating my commute
    3. I set my own price. Well, okay, the market sets my price too, but I’m more in control than if I worked for someone.
    4. I choose my own projects, clients and work hours.
    5. I’m writing this post from the sandbox at my parents’ house, several hours from where I live. Try justifying that to a boss.

    See my Big List of Reasons to Become a Consultant.

    Do you do windows?

    You open an email and it’s a forwarded message from a trusted colleague:

    Bob’s a long time friend of mine and his business is looking for someone who can do "windows". I know you usually do consulting, but they’re desperate to get going and they can pay handsomely, if you can start right away. They value a referral and they don’t have the time to look much further. Can you do windows?

    So, do you do windows? It’s funny how many of us say, "Yes, I can do ‘windows’" even if it’s not part of our core skillset. The threat that business could dry up tomorrow seems to loom in the minds of many business owners. But, by saying you can do "windows", you may actually be doing yourself more harm than good.

    It pays to specialize. If you venture too far from what you’re good at, you’ll waste time and energy in delivering something that’s up to par. And that can hurt your overall business.

    Granted, sometimes we all like to have a little extra in the bank. So, if you do "windows", make sure you think about it first. If it makes sense and it won’t take you away from your overall business goals, don’t beat yourself up for doing "windows".

    (Thanks to Ed for suggesting this post.)

    Related

    How to automate your home business

    With any small business, it’s possible to get caught up in administration. Consider taking steps to automate your business processes, so that you can focus on paying work.

    How to automate your consulting business

    • Develop "boilerplate" responses for emails and proposals
    • Implement a customer relationship management system for handling incoming leads (like calls and emails)
    • Give clients a small discount to incent them to use Paypal, email money transfers and similar methods to pay you
    • Pay your subcontractors by Paypal or email money transfer
    • Outsource low-skilled, repeating tasks, so that you can focus on higher paying work

    Do you have any tips for "automating" your home business?

    Friday 5: top 5 uses for extra income

    Although my consulting income tends to be pretty stable, I sometimes have months where I earn more than I expected. I have an emergency fund and enough cash flow that I don’t need to bank all the extra money. I recognize that some people have feast or famine cycles, but I’ve been working long enough for things to be steady.

    So, what do I do in the months where I have extra money? Here’s a top 5 list of my "spends" for the first half of this year:

    • I bought a Roomba — a robotic vacuum that sweeps and vacuums my house while I’m working, playing with the kids or out and about.
    • I paid down my mortgage. (That is, I made extra payments.)
    • I topped up my kids’ college funds.
    • I topped up my retirement fund.
    • I bought a new LCD TV, which is great for projecting PowerPoints, demoing my work, watching the news, or, on occasion, for personal TV viewing.

    What would you do with unexpected earnings?

    Side jobs – 10 ways to get ahead

    Want to get ahead? Consider taking on a side job. Working at a second job is often a great way to:

    1. Pay down credit card debt
    2. Save for a downpayment
    3. Build up an emergency fund
    4. Top up your retirement fund
    5. Get your consulting business or other small business off the ground
    6. Eliminate your student loans
    7. Save up for a car
    8. Get money together for a dream trip
    9. Have a dream wedding
    10. Have cash on hand for the next year of car insurance, home insurance or anything else you’ve been planning to finance.

    I started consulting on a part-time basis, back when I still had a day job. As a result, I was able to achieve many dreams. Now I run my own business on a full-time basis. What could a side job do for you?

    Related to side jobs

    Next newsletter appears this week

    The next issue of the Consultant Journal newsletter goes out this week. I’ll be talking about breaking free from your comfort zone and sharing some of my own recent attempts to shake things up. If you’d like to get on the list, sign up today with the subscribe form at the top right of this page.

    If you miss the cut off for this issue, just contact me and ask me to send you a copy.

    Whose fault when clients pay late?

    When clients pay late, do you blink? Do you assume that it’s just part of doing business? Or that it’s the fault of your client?

    Is it your fault when clients pay late or not at all?

    Sorry to break it to you, but it may be your fault when clients pay late or never pay at all. Some reasons clients fail to pay on time:

    • You never put the contract in writing
    • You failed to meet the contract terms
    • You haven’t got confirmation of the client’s receipt of your project delivery
    • You didn’t send a formal invoice
    • Your contract doesn’t penalize late payment
    • Your contract doesn’t go over payment terms
    • You forgot to include your name, address and contact details on the invoice
    • You haven’t sent a statement of account
    • You haven’t followed up by email
    • You haven’t followed up by phone
    • You haven’t followed up by registered mail
    • You haven’t applied in small claims court
    • In the case of a liquidation or bankruptcy, you haven’t applied to become a creditor

    Obviously, you should start at the top of that list and work your way down. But, above all else, make sure you get contracts in writing. Although a verbal contract may be binding — depending on where you live — it’s harder to prove after the fact. If you need help putting together a contract or an invoice, I recommend US Legal Forms

    Fit 4 Two partnership – Mompreneur workbook

    I’m pleased to announce that I’ve partnered with Fit 4 Two to offer Discover Your Inner Mompreneur to thousands of new parents. Headed by Melanie Osmack, Fit 4 Two is a leading chain of stroller fitness, prenatal fitness and postnatal fitness providers.

    I first learned the word "mompreneur" from Fit 4 Two owner Melanie Osmack. Melanie turned her personal training consulting business into a franchise, so that others could benefit from her investment in marketing and business development. When you look at what she’s accomplished in five years — while raising two little ones — it’s inspiring. I’ve been in business for more than 10 years and I also have two little ones, but I regularly look to Melanie for her thoughtful insights.

    Related:

    Magazines West readers: welcome!

    Magazines West readers — thanks for stopping by. Consultant Journal was mentioned during Magazines West yesterday — in the Best Business Practices for Freelancers session.

    If this is your first time here, welcome!  Here are some of the most popular articles on the site:

    This site is packed with tons of free information. However, you can also purchase a Consulting Fees: A Guide for Independent ConsultantsDiscover Your Inner Consultant, and, as of this week, Discover Your Inner Mompreneur.

    Whether you’re new to freelancing or already running a successful consulting business, this site can help you survive and thrive as an independent consultant. Thanks for visiting. If you’d like to add this site to your RSSfeeds, click here.

    Friday 5: top 5 audience analysis tools

    Via Code Adventures, I discovered a review of five tools to help you analyze your web audience (or target market, as the case may be).

    They’re worth checking out. However, I continue to be skeptical of Quantcast. It has hilariously incorrect results for Consultant Journal. Check out all the grade school kids who apparently visit this site. I don’t think so!

    I also think it’s a little strange that Google reports about 160 links to my site, while Yahoo says 10,000.

    Discover Your Inner Mompreneur: choosing a mom biz

    Consultant Journal focuses on the wonderful world of independent consulting, freelancing and contract work. Given the success of Discover Your Inner Consultant, I’m pleased to announce the soft launch of…

    Discover Your Inner Mompreneur

    Designed for moms who want to run businesses — for a few hours a week or for a full-time, full-scale endeavor — the Discover Your Inner Mompreneur workbook features information, resources and worksheets to help you choose a business. And let me emphasize that this guide will work for any kind of business, not jut consulting and freelancing.

    I’ll be partnering with Fit 4 Two, the acclaimed national pre- and post-natal fitness company, to bring this new guide to thousands of mothers. Melanie Osmack, founder of Fit 4 Two and its chain of franchises, encouraged me to put together a guide for mothers who want to run businesses. Incidentally, Melanie was a top 10 finalist in the 2007 Mom Entrepreneur of the Year Awards.

    If you know a mother who’s interested in starting a business, check out Discover Your Inner Mompreneur. Thanks!

    See how easily you can make more

    As I noted last time, lazy consultants can make more, simply by changing the words they use to describe their work. You might be thinking that some clients are sure to walk away if you raise your fees. Well, some clients may be put off by your higher fees. But even if some of your clients leave, you can still make more money.

    How you can make more even if you lose work

    Let’s say you’ve been happily billing 20 hours a week, for a total of 80 billable hours per month. You’ve been charging yourself out at $35 an hour. So you make about $2,800 a month.

    You decide to raise your consulting fees to $50 an hour. As a result of your decision, some of your clients leave and you’re now working 80% as many hours as you were before.

    Guess what? You’d still be earning $3,200 a month! That’s 14% more than you were before. And, if you go out and find a few new clients, so that you’re billing as much as you were before, you could make $4,000 a month.

    A big jump in fees can deliver big results

    But what if you already make $75 an hour and you bill 20 hours a week, for $6,000 a month? How much could you make per month if you raised your fee to $125 an hour and worked 2/3 as much?

    You’d be making $6,600 a month, from working a little more than 13 hours a week. If you found a couple new clients and brought your workload up to 15 hours a week — that’s still down from working 20 hours a week — you’d make $7,500 a month.

    So, if you’ve been avoiding raising your fees because you’re scared of losing a few clients, you may want to rethink your strategy. In an upcoming post, I’ll discuss ways to manage your client base, so that you’re protected from finicky clients.

    Need help with setting your consulting fees? Order my Consulting Fees Guide.

    The lazy consultant’s way to make more money

    Making money — that’s a key reason you’re a consultant, right? You’re not doing this for free, are you? So what if there was a way for you to make more money for doing the same work, without any added effort? Well, there’s a simple way to do that.

    Here’s how to make more money

    Change the words you use to describe your work.
    Several years ago, I attended a professional association meeting. The topic was setting fees for freelance writing. The speaker asked the group to do a show of hands to represent the fees they charged.

    • 2 people said they charged $125+ an hour
    • 2 people said they charged $65+ per hour
    • 25 people (or so) said they charged $15 to $25 per hour

    These people were pretty much doing the same work. So how come some people in the room were making almost 10 times as much for doing the same work?

    Positioning. The people who charged more used different words to describe their work. Whereas most of the people thought of themselves as freelance writers and editors, the people charging $65+ an hour called themselves "marketing communications consultants". And the two guys charging $125 an hour (the only men in the room, by the way) billed themselves as "content engineers".

    I was in that room, too. I was one of the people charging $75 an hour. When I found out two people were charging $125 an hour for the same work, I decided it was time to change my fees.

    In my next post, I’ll explain why charging more can make you money, even if several people balk at your fees.

    Need help with setting your consulting fees? Order my Consulting Fees Guide.

    Top 5 biz mistakes that drive people crazy

    This week’s Friday 5 comes from Escape from Cubicle Nation: the top 5 nitpicky mistakes that drive me crazy.

    Well, they drive me crazy, too!

    Sharing an email address with your spouse.

    Ugh. Please. Get your own email, even if it’s through Yahoo or Gmail. You should eventually have your own website and thus domain, but, please, don’t send email from janeandbob or, worse yet, BobandHisGreatDogJake.

    Not including enough information in the "About Us" page of a website.

    No kidding. I don’t even send email message to companies with limited "about us" pages. I want to know who you are before I send an email.

    What bugs you ?  

    Aligning your work with your values

    My community grocery store was having a green Earth fair this past weekend. My husband and I wheeled the kids through the booths, stopping to check out the yoga demonstration, the hybrid car and a few other displays. At one booth, I chatted with someone from an organization that aims to connect city people with the farms that grow their food. I mentioned that, many years ago, I worked for the government as a marketer of agri-food — value-added agricultural products.

    The farm fellow asked me what I was doing now. I explained that I run my own marketing consulting company and that my experience in marketing agri-food had led me to look into what other value-added products I could help my country market. I said that I felt the country relied on primary resources too much and that I wanted to help create a knowledge economy.

    He asked if I worked from home. We had a chat about carbon footprints and how mine was pretty small, since I have no commute and try to shop on foot. I noted that, now that I have a family, I’ve found ways to keep consulting without needing to put my kids in daycare. And then it dawned on me…

    I got into consulting because I wanted to live my values. When I started out, all those years ago, I was just diving into a dream. But now I’m there.

    Wow.

    "It’s pretty exciting to be able to making your living from your values," I said. And the guy nodded. He understood. We got each other.

    Why do you want to consult?

    How to make the leap to full-time consulting

    1. Moonlight. You can test the waters without plunging in by starting your consulting business while you still have a regular job.
    2. Build an emergency fund. Whether you decide to fly solo or not, you can benefit from having a few months of expenses set aside in an emergency fund.
    3. Set up your home office.
    4. Launch a website. Today’s clients like to get background information before they even meet you — and they like you to have a website.
    5. Print professional business cards. You won’t be able to network without them. And get professional cards. Don’t create your own.
    6. Figure out a plan for working on your own. Rather than abandoning a successful consulting practice because of home office isolation, you should figure out how to get out and socialize as part of your home office routine.
    7. Start networking. If you want to find new clients and work on big projects, you’ll need to know more people than you can count on both hands.
    8. Pick the right time. You’ll be more successful if you’ve got all your ducks in a row. Do your homework, get organized, find some initial clients, get some work under your belt, save up a little money – then become a consultant.
    9. Put together a budget. You can expect a feast or famine lifestyle with consulting. If you have an idea of your earnings and expenses, you can put together an average and dip into your emergency fund (or top it up) as needed.
    10. Establish credit. A line of credit and a business credit card – used responsibly – can help you manage cash flow, book flights and hotels, defer payments and pay for lunch meetings with clients. Clean up any credit problems before you launch your business and you’ll have better access to credit once you’re self employed.
    11. Learn how to write a good proposal. Good proposal writing is as important as setting your consulting fees right.
    12. Charge what you’re worth. Set your consulting fees and treat yourself like a real business – you are a business.
    13. Get a deposit.  If you take some money up front via a deposit, you’ll be better protected and less cash strapped.
    14. Get it in writing. You may live somewhere that verbal contracts are legal, but it’s a lot easier to prove you had a deal if you get it in writing.
    15. Come up with a customer relationship management strategy – and set of tools. Whether you want a Rolodex, contact management system or full CRM suite, you need some way to keep track of your leads, prospects and clients.
    16. Set up your home office. You’ll be organized if you put together a home office in the beginning, rather than six months from now.

    Related to becoming a consultant

    Top 5 mistakes that will ruin your efforts

    It’s time for the Friday 5 list. Via Softopedia, I found a top 5 list of mistakes that will ruin your efforts. The list is aimed at personal fitness, but it’s extremely relevant to the health and fitness of your business, too!

    The top 5 mistakes:

    1. Fail to plan
    2. Set unrealistic goals
    3. Do too little
    4. Do too much
    5. Starve yourself

    Okay, I know most of you aren’t starving yourselves to become consultants. But you do need to make sure you’re focused on pacing yourself. It’s okay to become a consultant a little bit at a time.

    How a bad client made me money

    A bad client can turn into a money maker. How’s that? Get rid of the bad client and implement a new policy.

    Early in my consulting career, a prospective client asked to hire me for 30 minutes, just to see what I could do. It was late on a Friday and I figured I could use the extra money to splurge on dinner. The guy sent over a deposit within the hour, since he was in a tower down the road. I got to work and delivered the mini project on time.

    The client phoned me back and said he loved my work. But now he wanted to see what I could do in 15-minutes. Realizing that administration of the project would soon overtake the time of the project, I declined. I immediately implemented a minimum charge. The client wasn’t willing to commit to such terms. So we parted on good terms. I was happy, because I’d just warded off future five-minute and perhaps even one-minute projects.

    All these years later, I still have that minimum charge. It’s allowed me to eliminate clients who have projects that take more time to administrate than to do. As a result, my earning power has increased, since I’ve minimized non-billable work.

    What do you think of minimum charges?

    Related to consulting fees

    Warning: troublesome clients are

    Heed the tale of the troublesome client. The one who:

    • starts off with a demanding email, saying that they desperately need help by this weekend
    • tries to lock you into an hour-long "interview" on the phone, once you respond to that email
    • insists that the project is a five alarm fire
    • but can’t afford to pay you what you’re quoting and asks for a discount
    • tries to get you to tell them what to do before they sign a contract
    • says they can’t possibly get you a deposit in time
    • tells you they’ve already interview half a dozen consultants and "no one seems to know enough to handle this"

    If a client seems like trouble at the beginning, there’s a very good chance that they’ll turn out to be a major pain later. Over the years, I’ve learned to turn and run at the first sign of trouble. I know to trust my gut. Most of my clients are dreams to work with. But every once in a while, I meet a prospective client who gets my spider senses tingling. And that’s when I say, "No thanks. It’s not a good fit" — and move on.

    In my next post, I’ll explain how the last "troublesome" client helped me create a new policy that has spiked my earning power.

    Business opportunities from home

    Business opportunities from home can make a real difference in your life. Working from home offers the chance to make money, keep costs low and achieve work-life balance. But how do you separate business opportunities from home business and work from home scams? Take a look at my post on how to identify work from home scams for pointers.

    Finding work you can do from home
    may seem like a real challenge. But millions of people work from home, at everything from making jewellery and providing childcare to running multi-million dollar pharmaceutical and food processing businesses. The key is that work from home can mean many things.

    Examples of business opportunities you can have at home:

    • A personal trainer may do all admin and marketing work at home, but travel to client sites to do workouts and classes.
    • A home daycare owner may offer childcare in the home.
    • A pharmaceutical sales rep may do lead generation and lead qualification at home, but travel around the world to close deals
    • A company owner may hire freelancers and outsourcing firms to carry out key business roles, so that there’s really only one person working directly for the company. And then that owner may simply work from a home office.
    • A home staging consultant may work from home for marketing, planning and administration, but also run meetings and do some arranging and decorating at the homes of clients.

    What does a home-based business or work opportunity mean for you?

    Related:

    Friday 5: 5 reasons your business is failing

    Via Lockergnome, this week’s Friday 5 looks at the top 5 reasons a PC consulting business may be failing. I know most of you are not in the business of computer tech consulting, but take a look at the article anyway. It may ring true for you.

    I especially liked his tips about clients who try to drive down your consulting fees:

    Haggle me once, shame on you, haggle me twice, there’s the door, buddy.

    Never be afraid to fire a bad customer.

    New look coming soon

    I’ve been saying it for a while, but I really am getting ready to launch a new version of Consultant Journal. If you’re so inclined, you can check out the work in progress at beta.consultantjournal.com. We’re still working on the look and feel. And those ads are obviously fake.

    But, stay tuned. There’s a new look in the works. And I’m hoping it will make this blog a lot easier to read.

    Are you ready to rumble?

    When you leave the world of paid employment and become a consultant, you need to change the way you think. That means no more Mr. Yes Man. (Or Ms. Yes Woman, as the case may be.) Upon becoming a paid expert — a consultant — you need to start standing up for your own beliefs. And you won’t be credible unless you stand your ground.

    Over the course of your independent consulting career, you’re going to run into people who:

    • Knock your consulting fees
    • Question the approach you’re taking
    • Tell you you’re wrong
    • Argue that they’ve got a better idea
    • Decide not to implement your recommendations

    Sometimes, it makes sense to listen to your clients. But, other times, it’s better to stand your ground. If no one every disagrees with you, you either have superhuman sales abilities or you’re doing something wrong. Consultants are experts and experts should, in theory, know more than the rest of us. So if people always agree with you, you might want to check over your work.

    Related

    Friday 5: ways bad reviews help

    This week’s Friday 5 comes from Marketing Pilgrim: 5 ways negative reviews can actually help you.

    I can’t say enough about tip #3:

    Fix the problem. Research suggests that a customer will tell ten people about a negative experience with a business. However, if you fix the problem to their satisfaction, they’ll tell twenty people how happy they are!

    This tip is talking about evangelical customers. I’m one of them. If I love a product, I tell everyone I know. But, if I have an awful experience, I’ll tell the world. In fact, I’ll even tell my blog, as I did with Soapopular.

    Just recently, I wrote to a coffee shop to tell them that their clerk made fun of me and then super-heated my child’s mac and cheese. I could have just let it go and never made a purchase there again. But I did them a favour by writing to them and explaining why they’d lost my business. I haven’t heard from them, though. So now I’m telling all my associates why they should avoid that shop. I’d estimate they’ve lost thousands of dollars in business from me alone.

    So, if someone says something bad about you, embrace it as a learning opportunity. And get thicker skin.

    5 critical keys for your website

    These days, just about any business needs a website. But if that website lacks tools to maximize opportunities, your income and business growth will be impeded. To be successful, your website needs to include certain elements:

    1. Contact Information. How else will you receive sales inquiries? Always include email or other contact details so people can get hold of you.
    2. Opt In Email. A little space for people to submit their email address so as to receive product and promotional updates can generate many sales down the road.
    3. "About Us" Section. Some don’t see the value in this one, but it really is important. You need a short bio describing who you are, what your company provides, how long you’ve been in business and any accolades you have received. It will make potential customers much more comfortable with you. If I stumble across a site that doesn’t have an "About Us" section, I find that I’m less likely to contact them. And I’m not the only person like that!
    4. Graphics. A website that is nothing but text is a real tough sell because it is dull and difficult on the eyes. Adding pictures, illustrations, graphics and so on will do wonders for improving the image of your business in the customer’s eye. And that will often make them more likely to contact you.
    5. Your name. Rather than hide behind a business name, inject some personality into your online image. People like to deal with people — not behemoth businesses. Look at including your name and a bio on your "About Us" page.

    While these may seem like minor aspects, it is often those little touches that can make or break a website.

    What would you include on any website?

    Could you be making more doing something else?

    If you’ve been working at your consulting business for a while, you may want to take another look at the business you’re in. It’s possible to get so wrapped up in what you’ve always done that you forget to take a look at the broader field. Sometimes, you can earn money from adjacent markets or by repositioning yourself.

    When I started out, I was a freelance writer. After a while, I realized that I often spent a huge amount of time doing research, project management, communications planning and marketing strategy development. I repositioned myself as a marketing communications consultant and saw my market — and profits — expand. Later, I repositioned myself as a marketing consultant, allowing me to apply my business and numerical acumen in more profitable ways. Today, I do both business and marketing consulting.

    If you always do what you’ve always done, you may miss out on opportunities. It may make sense to keep on doing what you’re doing. But ensure that you make an informed decision. Take some time to discover your inner consultant — consider all the things you could be doing. Find something that makes you happy — and that makes you money!

    Related:
    Become a freelance writer
    Ideas for consultants you can become

    Second anniversary of Consultant Journal

    I’m all for celebrations. So here’s to the second anniversary of Consultant Journal! I started this blog on May 19, 2006. Since then, I’ve written hundreds of posts on everything from sales skills to consulting fees. I’ve added a couple of products — a consulting fees guide and a workbook to help you discover your potential in consulting. I’ve answered countless emails and responded to hundreds of comments. It’s been a busy two years.

    Where would you like Consultant Journal to go in the next two years?

    Top 5 ways to mean business

    Tax time isn’t that far behind us and, well, you just know it’s going to be sneaking up again. Via the IRS website, I found a guide to telling whether your business is a hobby or not.

    But, let’s look at things another way. What are five things you can do so that you run your business like a business and not like a hobby?

    1. Focus on profit — make decisions designed to help you make more money from your business. As always, set your consulting fees so that you make money.
    2. Pursue lifelong learning to help you run your business better (if you’re reading this, you’re already doing that)
    3. Plan to make a profit and generate a livable income — write a business plan and use it as a guide in building your business
    4. Build your business on your expert knowledge — you’ll be more likely to succeed if you have knowledge of the market you’re in
    5. Use contracts — you’ll be taken more seriously, even by the IRS.

    Oh, and one bonus tip: separate your personal finances from your business finances.

    What do you think distinguishes your business from a hobby?

    10-minute strategy for making money

    This year, I’ve tried to maximize my earnings while minimizing the time involved. This is because of injuries from a car accident and the time crunch involved in raising a young family. I’m happy to say that I’m getting more bang from my time than ever before.

    Since the New Year, I’ve been focusing on a new strategy for making more money. I set a timer for 10 minutes and do nothing but revenue-generating tasks for that time. I’m not sure where I first hear the idea — probably The Four Hour Workweek. But, wow, has it been effective.

    I stop and do nothing but earn money during those 10 minutes. No answering email. No surfing the web. No checking phone messages. No taking phone calls. All I do for 10 minutes is work at things that pay.

    The result? I’ve reduced my non-billable hours. And I’m whipping through projects like never before. Since I usually work by the project when I set my fees, I’m making more money…while working fewer hours overall.

    Wow. Try it. It only takes 10 minutes. Just do stuff that results in revenues for 10 minutes.

    Travel time charges

    What do you do about travel charges, when a plane is delayed? Ella posted a comment in my article about billing travel time charges. She wrote:

    I am a consultant for now (my client said that he will make me an employee after a trial period, but didn’t specify how long). I recently had to go on a business trip with him for 3 days and not sure how to bill for it. The cab picked me up @ 6:30 AM on Monday to take me to airport and after we landed we went to see the client and then company dinner. After that to hotel (did a little work on computer as well). Then conference/another party and back to hotel. Last day conference until 6 then airport – my flight was at 9 PM and got delayed, so cab brought me home by midnight). I would really appreciate your suggestions. Thank you.

    Here’s the thing. You should iron out travel time fees before you start work. Get it in writing — use a contract. This can help avoid headaches later.

    In Ella’s case, it’s especially tricky because she’s hoping to become an employee of the company in question. Right now, she may not entirely have a consulting role — she needs to look at whether she’s an independent contractor or an employee. If she really wants to work for this company as an employee, she doesn’t have as much leverage as if she’s a contractor.

    It’s hard to give Ella concrete decisions, because I’m not aware of the terms of her contract. And she may need to act more like an employee, if that’s her goal for this work.

    If you’re an independent consultant, you can be a little more forceful about how you deal with this situation. You’ll still need to look at how you’ve structured your consulting rate — by the hour, project, day and so on.

    What would you tell Ella?

    Did you sleep in late again?

    The consulting life can be awfully decadent sometimes. Work when you want. If you want. How you want. Where you want. In whatever clothes you want. But sometimes that lifestyle can get the better of you…meaning it’s time to get yourself in gear again and reset your natural rhythms.

    For me, that became painfully clear on September 11, 2001. I woke up around 10:30 am Pacific that day. I got up, drank some coffee, checked my email…saw some message about the WTC from a friend. Thought it was something to do with her work, since she was an emergency preparedness planner. Went back and checked her email again. What was that about planes and towers and crashes?

    As I watched the TV in horror, I realized that the rest of the world had seen those images hours before.

    At that moment, I decided I needed to bring my day back into alignment with the rest of the world. I started getting up earlier. I’m still never one to be at my desk by 9 am…heck, some days I don’t get to my desk till mid-afternoon. But I do have waking hours a little more like those of the rest of the world. Besides, I have kids now…6 am is no longer a foreign concept. And sleeping in is a thing of the past!

    Related

    My top 5 business interests

    Via Trevor Speirs of MyTechnologyCompany.com, I found a top five list of business interests. And that got me thinking about my own interests.

    I’ve got a list of my passions on the website of my marketing company, but what about right this very minute?

    So, off the top of my head:

    1. Improving productivity
    2. Social proof in a business context (I talked about this in my recent newsletter — you can sign up in the top right of this page)
    3. Lead generation
    4. Growing a business to the next level
    5. Technology

    How about you? What are you thinking about right now?

    5 ways to promote your business online

    It is safe to say that the Internet provides a valuable resource for promoting a business. Thanks to the World Wide Web, even a small localized business can reach hundreds of thousands of potential customers. Of course, this will require taking certain steps to drive traffic to your site. Here are five ways to do just that:

    1. Search Engine Optimization. If your website is not prominently placed in the top 30 listings of the major search engines then your business will be at a significant traffic disadvantage. This is why link building strategies, such as submitting links to web directories, are highly recommended.
    2. Promotional Blogging. There are over 70 million regular blog readers worldwide so why not tap into that market through promotional blogging? Publishing a few interesting blog entries per week about topics related to your business will raise awareness of your company as people surfing the net discover the blog entries about it.
    3. Social Networking. Social networking sites like Myspace or Facebook provide a completely free format to promote your business to millions of members. Using these social networking services for promotional ventures is growing in popularity and for good reason…it works!
    4. Direct Email Campaigns. This is a tried and true method of Internet marketing. Sending promotional "broadcast" emails to interested parties can help inform  your contacts about sales, deals and new products and services.
    5. Article Directories.  Writing short articles on a subject related to your business and submitting them to popular article directories works especially well if the articles include links to your site. Remember, the articles are indexed in search engines and promoted in RSS feeds, providing your website with greater exposure.

    All five of these methods are quite simple and effective ideas. If you put these ideas into play, you’ll likely see an increase in incoming leads. It works for me.

    Are you ready to talk numbers?

    When you walk into a meeting with a client, are you ready to talk numbers? Whether a client wants to know your hourly rate or your quote for an entire project, you need to have a handle on your numbers before you meet.

    That’s not to say that you need a firm estimate for a project. You should never give a firm quote without having time to think a project through. However, you need to understand that a client will want to have an idea of a project’s cost. You’ve got to have a plan for handling questions — and objections — about your fees.

    When a prospective client asks me about my fees, I tell them my hourly rate, but add that my rate isn’t nearly as important as the project total and the value they’re receiving. If I can do the work three times as fast as someone charging half what I do, I’m actually the better value. It’s also important to get my clients to talk about the value they’ll receive from the project, so that they have more of a focus on what they stand to gain than what they stand to spend.

    I talk about handling client objections to price in my Consulting Fees Guide. What steps do you currently take to prepare to talk price in client meetings?

    Related to consulting fees

    Top 5 business trends

    Via Nuwire, here’s a list of the top five business trends:

    1. Outsourcing
    2. Exporting
    3. Senior living
    4. Global tourism
    5. Internet-related business

    Add those to your list of ideas for consulting businesses, whether you’re trying to Discover Your Inner Consultant or simply reposition your existing business.

    As a consultant, I am certainly taking advantage of the trend in outsourcing. Heck, I even outsource some of my work to other consultants. I also export my services to clients in other countries — and I sometimes hire consultants from other places, too. One of my clients specializes in global tourism, so I’ve had to research that market. And both my marketing company and Consultant Journal are Internet-related.

    The only trend I have yet to pursue is senior living.

    How about you?

    More on staying true to the cause

    In Stay true to the cause, I talked about meeting the goals you set when you started your business. In the past few years, I’ve found a great way to stay true to my goals. I outsource — to other consultants.

    Yep. I focus on what I do best and try to hire other people when time or experience prevent me from "doing it all". I’ve learned that, if I can hire others to help me meet my goals, I’m still going to meet my goals.

    To hire other people, I’ve had to loosen up a bit. I used to think that no one else could possibly deliver the same work that I can. Well, I was right about that. No one else has the same overall standards, experience and skills. But I don’t need to hire people who are just like me. I just need to hire people to do parts of what I can do. I can still add value to the work they do, all while reducing my overall workload and increasing my productivity.

    So, here’s today’s question: what work could you outsource?

    Stay true to the cause

    Consulting can give you the freedom to do anything you want. Take Fridays off. Be home for your kids. See matinees. Take your aging parent to the doctor’s office. Semi-retire. Travel the world. But are you really staying true to the cause?

    IT consultant Alex Williams notes that he originally aimed to take Fridays off and meet some other goals. Still, he often finds himself working Fridays. But he notes:

    What I didn’t fully understand – and it didn’t take long to figure out – was that I was the one and only person who could mess with that dream. I was the only one who could alter it, and I did.

    If your consulting business isn’t aligned with your dreams and goals, take some time to re-focus. Sometimes, you just need to ask yourself what’s important. I know I’ve fallen prey to the entrepreneurial trap before. For example, when I came home from the hospital with my first baby, I got a dream call from a reporter who wanted to interview me. I started thinking about prepping for the interview…then realized that my four-day-old baby needed me more. It was hard to step back from such an opportunity. But I realized that, 10 years before, I’d got into consulting so I could have work-life balance.

    Do you struggle with focusing on your true consulting goals?

    Stay true to the cause

    Consulting can give you the freedom to do anything you want. Take Fridays off. Be home for your kids. See matinees. Take your aging parent to the doctor’s office. Semi-retire. Travel the world. But are you really staying true to the cause?

    IT consultant Alex Williams notes that he originally aimed to take Fridays off and meet some other goals. Still, he often finds himself working Fridays. But he notes:

    What I didn’t fully understand – and it didn’t take long to figure out – was that I was the one and only person who could mess with that dream. I was the only one who could alter it, and I did.

    If your consulting business isn’t aligned with your dreams and goals, take some time to re-focus. Sometimes, you just need to ask yourself what’s important. I know I’ve fallen prey to the entrepreneurial trap before. For example, when I came home from the hospital with my first baby, I got a dream call from a reporter who wanted to interview me. I started thinking about prepping for the interview…then realized that my four-day-old baby needed me more. It was hard to step back from such an opportunity. But I realized that, 10 years before, I’d got into consulting so I could have work-life balance.

    Do you struggle with focusing on your true consulting goals?

    Top 5 ways to hide ugly Google results

    Have you ever looked yourself up in Google? More importantly, have your clients ever looked you up in Google? Would they be happy with what they find?

    If you’ve got a common name, like Tony Wong or Joe Smith, you may not be worried about Google results for your name. However, what if you have a unique name? Will your online history haunt you?

    Fortunately, with a little work, you can promote "good" results to the top of the search engines. Here’s how.

    5 ways to push good search returns to the top of search engines

    1. Get your own website — and be sure to include your name.
    2. Submit articles to online directories, such as ezinearticles. As an article author, you’ll receive a profile page and your name will show up in search returns for the articles, too.
    3. Sign up for LinkedIn and other business networking sites and set up a public profile. (Here’s mine.)
    4. Set up a business blog — again, include your name. And keep it professional, so that you don’t have to go back and hide search results from that site.
    5. Contact any sites that contain embarassing or private information about you. They *may* be willing to remove it. It never hurts to ask.

    Client humor

    Via Adverbatims, a real gem of a site, I found this quote:

    #381- "If I give you approval, what can I still change?"
    (Client, Marketing Manager)

    Clients aren’t the only people who say funny things, but the above quote cracked me up. I’ve run into clients who’ve made some pretty interesting demands over the years.

    Once, when I delivered a new ad for a struggling restaurant, the chef/owner changed the copy at the production site. Although he was facing his second bankruptcy with the same restaurant and he was paying me big bucks to come up with a new advertising campaign, he insisted on changing the text at the last minute.

    The restaurant went bankrupt a short while later.

    What’s the scariest thing about consulting?

    I jumped into consulting when I was still wet behind the ears. My mom bought me a t-shirt that said, "Fear: the thief of dreams". She saw me as a risk taker.

    Well, I wouldn’t say I was fearless or that I had nothing to lose. But I was confident in my goals. I’d been planning my launch into consulting for a long time. And I became a consultant a little bit at a time. I’d figured out  what consulting I should do, written a business plan, set my consulting fees, established an emergency fund and so on. It wasn’t that I was fearless — it was that I had a plan.

    For me, the scariest thing was that I’d stay in a 9 to 5 job and never pursue my dream. I was worried that I’d never feel the satisfaction of:

    • landing my first client
    • handing out a business card with my own company’s name on it
    • telling people I owned a consulting business
    • getting my first contract signed
    • cashing my first check from a client
    • growing my own business

    What do you see as the scariest thing about consulting or starting a consulting business?

    Top 5 reasons to join LinkedIn

    Do you use LinkedIn, the social networking site for business? If you don’t, you may be missing a valuable opportunity to make connections and increase your visibility.

    5 reasons I use LinkedIn:

    1. I’ve made a lot of connections — ranging from new clients to people with whom I wanted to do business.
    2. The site’s features make it easy for me to get introduced to high-profile people, with whom I previously wouldn’t have known how to get into contact.
    3. The privacy settings allow me to manage what information is available to the public — and I can make sure I’m not connected to just anyone.
    4. LinkedIn can help you gather background information for sales calls and proposals. You can even check your network to see if you know anyone working at a particular company — or if any of your contacts know someone who can give you the inside scoop.
    5. By helping other people connect with my own contacts, I build stronger relationships with my existing contacts. (It never hurts to be a nice guy!

    Here’s my LinkedIn profile.

    The power of customer service

    Customer service can make an incredible difference in professional services business, such as consulting. Regular Consultant Journal reader Tony Rose blogged about his experiences with customer service at a major department store. I especially liked Tony’s last paragraph:

    No matter what business you are in, excellent customer service will help you win and keep loyal customers. Even when your prices are higher, people are willing to pay more for convenience, quality and peace of mind.

    As you go through the process of setting your consulting fees, remember that the value you bring to your clients is part of the package.

    It’s tax day in the US

    It’s tax day today in the US. If that’s a surprise to you, you should look at hiring a bookkeeper or accountant next year — or call the tax office and file for an extension!

    Related:

    Sparkline — a word I learned

    Sparkline. The word stood out when I was reading Tony Rose’s Decision Support Analytics blog recently. I’d never heard of a sparkline before. So I went looking for a definition. Apparently, Edward Tufte invented the sparkline. He defines sparkline on his website as "data-intense, design-simple, word-sized graphics", but I prefer the explanation over at Wikipedia, since it includes examples of the graphics. Apparently, they’re intended to be used within text, like symbols in a sentence. Call them modern-day hieroglyhics.

    I love the concept of a sparkline. I’m hoping to start using the symbols in my reports and marketing tools. In the past two decades, we’ve seen symbols surge in use — just look at the pictures in the navigation bar of your browser. So it’s inevitable that pictograms would show up in written text.

    Related to sparklines

    Top 5 ways to thank your customers

    Via Fast Company’s Innovation blog, I found the top 5 ways to thank your customers. I’d like to draw your attention to #3:

    3. Use your data base for them, not against them. Select a loyal customer at random and surprise them with a free gift or a discount. Refrain from congratulating your customers for being loyal with yet another sales pitch. Just send the gift.

    Fantastic. My phone company recently used a similar ploy. They called and discounted my monthly bill by $8, simply because I’d been loyal. This outbound loyalty campaign made me feel better about being their customer — and likely ensured that I wouldn’t feel the need to shop around.

    Where’s Waldo? Creative thinking.

    Where’s Waldo? On a Vancouver roof! You may have run across Waldo, the bespectacled, stripe-shirted guy, at some point in the 80s or 90s. Well, a Vancouver art school student has constructed a giant Where’s Waldo character on a Vancouver roof to make her own Google Earth game.

    What’s this got to do with business or consulting? Well, the art student has taken something that’s "been done" and given it a twist. You probably thought Waldo had gone the way of Trivial Pursuit, neon shirts, and friendship bracelets. But this simple art school project has revitalized Waldo. So, if you’ve been putting off starting a business because you think everything’s been done, you might want to stop to Discover Your Inner Consultant.

    A little mistake that cost a consultant $2875

    Excited about closing a new consulting deal, Edward rushed to start the job. Mary, a VP at a local software company, had agreed to hire him to develop several sales tools to help sell software to call centers. He worked furiously on the new project for several days and fired off a draft and a status update at the end of the week.

    Edward* didn’t hear anything for a few days, so he waited a little longer. At the end of the next week, he followed up with a phone call. To his surprise, he heard an unfamiliar voice. “Uh, I was looking for Mary,” he said, uneasily. “Oh, Mary’s no longer with the company,” replied the voice.

    Although Mary had agreed to hire Edward, she had never kept any documentation. And Edward had simply started the project, thinking that a verbal deal was enough. But, even though a verbal deal is legal where he lives, Edward had a hard time convincing Mary’s boss that a deal had ever existed.

    Fortunately, Edward was able to file in small claims court and win his money back. But it took a considerable amount of time and energy. He spent hours preparing for the court case and, even after he won, he still had to follow certain processes to get his money back.

    Between chasing after the delinquent client and preparing for the court case, Edward spent about 75 hours of his time. Given that he usually billed out at $65 per hour, he lost $4875 in earnings that he could have made from other clients. Even though he won $2,000 from Mary’s former company, Edward never made up for lost time.

    What could have saved Edward? A simple written contract.

    Even if you live in an area where verbal contracts are legal, it’s always easier to have something in writing. Check out the contracts and legal documents from our affiliate program at US Legal Forms.

    *Names have been changed.

    Mixing business and friendship

    Consulting tends to be a people business and people like to do business with people they know. Every so often, you may be approached to by a friend who has a great personality but makes a lousy business partner.

    Many years ago, I fell ill and knew I wouldn’t be able to complete a project. My client knew one of my friends and asked if I’d feel comfortable with him finishing the project. I said I wasn’t sure he’d be a good candidate. But the client was desperate to have someone put the finishing touches on my project and couldn’t wait for me to recover (it was a major health issue).

    Well, the friend – let’s call him Joe – had some experience and skills that were similar to mine. But that’s where it ended. Joe had absolutely dismal writing skills – and this was a writing project. The client asked me to mentor Joe, but I knew it was a lost cause. Joe really couldn’t write. My client soon realized their mistake in inviting Joe to work on the project. I ended up having to take over Joe’s work from my sick bed. I had to work like crazy to finish the project. And Joe was miffed that someone thought his writing skills needed work. His nose got out of joint and I don’t think he ever recovered. I learned my lesson – I never again worked on a project with someone who struck me as less than solid in their professional skills.

    In the situation above, I was very ill and had a desperate client. Normally, I wouldn’t have partnered with someone like Joe. But I know other consultants who fall prey to social pressures over and over again. They end up taking on a partner because they want to preserve a friendship.

    If you want to preserve a friendship, don’t do business with a shaky friend. What’s that saying? Don’t mix business and friendship? It’s bang on.
     
    Should a friend ask you to work with them when you think it’s a bad idea, you can:

    • Say that you don’t like to mix business and friendship
    • Thank them for the compliment, but say it’s not a good fit right now.
    • Let them know the timing isn’t right – this leaves the door open for future work, since, down the road, they may have a better skill set or approach.
    • Point them to someone else who can help

    Related to business and friendship

    Major site outage…ouch

    For unknown reasons, my site crashed this past week. Ouch! I was out of town and I don’t know if that had anything to do with it. It crashed the last time I was out of town, too! I’m sure most of you have little interest in my web server, but I did want to let you know that Consultant Journal is still around!

    Posts you may have missed include:

    Sorry about the site outage. I’m investigating the problem.

    Top 5 ways to thank your partners

    In running a business, I run into numerous situations where I owe a thank you to someone. More often than not, that person is a vendor  — such as a graphic designer, printer, paper supplier, accountant, coach, advertising rep or web developer. The reasons to thank them can range from receiving a referral to a cost-saving tip.

    Top 5 ways to thank your vendors

    1. Send a real thank you card. In this electronic age, a handwritten card will make your thanks stand out.
    2. Refer them. Connect your vendors to others with similar interests or needs. A great benefit is that you build a community. I’m happy to know that my graphic designer, printer, subcontractors, and even my clients can pull together on various ventures.
    3. Send a gift certificate. One of my business partners recently sent me a gift card to her favourite restaurant, because I’d referred several projects to her. I was thrilled by her thoughtfulness.
    4. Promote them. Mention your vendors on your website, blog or in your newsletter. As a bonus, your clients may see you as well-connected and in the know.
    5. Email their boss (if they have one). Managers love to hear that their people are doing well. A thank you sent to the boss can have positive effects on your vendor’s career.

    How do you thank your vendors?

    Should you break an NDA to woo a client?

    You’re in the middle of a meeting with a prospective client. You want this client’s business so bad it hurts. But the prospect has asked the million dollar question: "Who are your clients and what have you done for them?"

    It’s tempting to rattle off the names of your clients, the problems they faced and the things you’ve achieved for them. But providing too much detail may put you in ethical, if not legal, hot water.

    If you’re under a non-disclosure agreement, you can’t identify your client or provide identifying information about their business problems. Even if you’re not under NDA, it’s not really right to talk behind your clients’ backs. So what can you do about this?

    How to win clients while respecting client confidentiality

    • Describe the client, not their name. "I worked on a project for a major brand name beverage company".
    • Deflect requests for the client’s name. Say "I’m under NDA and I need to respect my client’s confidentiality" or "I’m not in a position to name the client, but I can provide some examples of what I did for them…."
    • Collect testimonials from existing clients.
    • Ask your existing clients to provide references — but rotate them, so that you don’t end up with annoyed clients.
    • Stick to your guns. If you’re protecting a client’s privacy, you shouldn’t reveal details, no matter what the means of communication. If you wouldn’t write it in an email or proposal, you shouldn’t be willing to divulge it in person either.

    Related

    Keep a calculator handy

    Years ago, I took Philosophy 101. I thought I was a pretty good student. One day, the prof asked if anyone had a calculator handy. I said, "Why on earth would philosophy students have calculators?" The prof replied, "Well, surely you people take other courses!" It was all pretty funny back then, but I’ve since learned to keep a calculator handy.

    I do most math in my head. But, if you’re in a meeting with a prospective client, a calculator can help you work through sales deals. You can estimate costs, hours, margins — anything that involves numbers. A calculator can help you decide whether to take on a job or whether to negotiate a better deal.

    If you don’t have a calculator in your briefcase, think about buying one.

    Friday 5: Top 5 reasons marketing drives you crazy

    This week’s Friday 5 comes from Lauren Tarne at the Go Big Network: Does Marketing Make You Mental? The Top 5 Reasons That Might Be the Case.

    As a marketer, I love reason #1:
    Collateral Confidence — You depend on your business cards, letterhead, tri-fold brochure and basic website to do the marketing for you.

    Business cards, letterhead, brochures, websites and even ads and direct mail are just marketing tools. There’s a whole lot more to marketing. For some reason, many people think that, if they’ve got brochures, they’ve got marketing plans in place. Too many small business owners think that, in hiring a graphic designer or writer, they’re doing "marketing". Marketing really involves connecting buyers and sellers. On their own, brochures and websites don’t do much. It takes strategic planning to develop a market and build a business.

    Achieving a 4-hour workweek

    Back in December, I noted that I was planning to read a book by Timothy Ferriss called The 4-Hour Workweek. I read the book in early January and have finally got around to implementing some of the ideas.

    Although I don’t advocate everything in the book, it certainly got me thinking about ways to streamline my work processes. In fact, since reading the book, I’ve hired two subcontractors to work on projects for me. I’ve worked with subcontractors before, but usually just when I wanted help during a busy time or when I didn’t have the skills to do a project. This time, I’m hiring people to do work I could do myself — but that someone else could do more cheaply. (And I’ve hired people in my own town, as opposed to sending the work across the planet.) It’s going really well and I’m going to continue with this.

    Have you experimenting with subcontracting?

    Related

    Do you need a laptop computer?

    I’m a computer junkie. I’ve had a computer since I was about eight years old. Before that, I used to stand in the computer section of Sears, pining for the chance to play the Pac-Man clone. However, as much as I love computers, I held out a long time before moving up to a laptop.

    In fact, even though I was consulting in the 90s and early 2000s, I stuck with a desktop. I did all my work from home and rarely had a need to bring a computer anywhere. But, a few years ago, I decided it might be nice to be able to take a laptop computer to the library, hotels, vacation destinations and even my parents’ house.

    Still, most of the time, I find packing up my computer is a big effort. So I usually leave it at home. But, when I do want to tote it along, at least I have the option. A desktop computer isn’t portable at all, unless you’re comparing it to an old mainframe!

    How often do you raise your rates?

    This morning, I was astonished to discover that someone I know has been charging the same consulting fees for TEN years! Ten! And, not only that, this consultant only charges $50 an hour!

    Yikes! If this consultant had merely increased fees at the rate of inflation, they’d be charging $61 an hour now. I mean, $50 today was worth about $40 ten years ago.

    Not only that, by keeping rates flat, this consultant hasn’t allowed for any increase in skills or experience. Do you know more than you did 10 years ago? Do you do your work better? Faster? I would hope so!

    In fact, if this consultant had increased rates at 5% a year, signalling a strong belief in skills and experience development, they’d now be billing over $80 an hour.

    Wow. When I look back at what I was charging 10 years ago and compare it to my current rate, there’s been a huge increase. In fact, in my first year of consulting, I raised my fees 43%. And, four years ago, I raised my fees 56%. And I’ve increased my fees every year — those are just big jumps. In fact, I now bill 386% more than I did 10 years ago.

    My consultant friend is leaving money on the table. Are you? Check out my Consulting Fees Guide.

     

    Friday 5: stranded at the airport

    This week’s Friday 5 covers the top 5 things to do while stranded at the airport. Consultant Steve Woodruff provides several goofy ways to spend your time in the airport terminal.

    I haven’t travelled for business much recently, but, in 2003, I went on a big sales jag that saw me to Des Moines, Chicago, Oakland, Miami and a few other places. In my case, a laptop loaded with a few games was enough to burn time at the airport.

    Your sphere of influence

    As consultants we can often get caught up with finding the next contract, but are we looking in the right place? Although important to garner new clients, sometimes we let our past clients wither away. It’s easy to do as we get caught up with one contract after another. It’s unfortunate though because our past clients can offer up referrals or simply have more work for us, this is known as our “sphere of influence”.

    For example, real estate agents are consultants that specifically market themselves to their sphere of influence. They know that success in their industry is built on a foundation of past clients that will either use their services again or pass on referrals. My realtor sends me a calendar each year to remind me she is still in business.

    The key word here is “influence”. You have the opportunity to influence your clients, so think of innovative ways to ensure you are the consultant they think of first when they need one.

    Related to finding new clients

    Green with envy?

    It’s St. Patrick’s Day, which has me thinking about all things green. And, speaking of green, are you someone who falls prey to consulting envy?

    If you’re self-employed (or even just thinking about it), it’s easy to think everyone else is doing better than you are. I know I’ve fallen into this trap. I frequently compare my business to that of a friend. But my friend doesn’t even work in consulting! She doesn’t have a business model remotely similar to mine. Yet I often find myself comparing my own business to how well I perceive hers to be doing.

    Guess what, though? I recently discovered that I make more money than my friend does. And I found out that her business costs are much higher than mine. See what a waste my envy was?

    If you’re lying awake at night, thinking you’re not up to snuff because you assume others are earning far more, try a new strategy. Look at what others are doing and figure out a way to learn from them. Because of my friend, I’ve branched into new business areas. I’ve come up with a modified business model that allows me to generate recurring revenue, for example. So, while envy on its own isn’t a good idea, learning from others’ success can help you grow.

    Friday 5: why avoid sole proprietorship

    In starting and growing a consulting business, you face many decisions. One of the earliest decisions you need to make involves the structure of your business. Should you set up a sole proprietorship, partnership, corporation or some other structure? Nina Kaufman offers this discussion of the reasons to avoid sole proprietorship.

    However, even if sole proprietorships offer some drawbacks, you shouldn’t beat yourself up for running one. Incorporation involves a higher level of organization, record keeping and business management. Sole proprietorships can be extremely flexible — and they’re cheap and easy to set up. I launched as a sole proprietorship and, although I now have more than one business, I still enjoy the flexibility of such a business structure.

    Staying on top of receipts with Neat Receipts

    Tax time always tests my organizational skills. I collect dozens of business receipts in a month. Many of these are from retailers that print with disappearing ink. Typically, tax-collecting agencies prefer readable receipts should you—I shiver even mentioning it—ever be audited. Thankfully, a friend of mine told me about a solution, Neat Receipts.

    This small machine scans your receipts, helping you stay organized at the office, at home and even when you’re mobile. As Neat Receipts say on their website:

    "It helps you scan and organize all of the paper mess that piles up: from your mail and bills, to business cards, receipts and business expenses, to recipes, home warranties and insurance forms. You can even streamline tax preparation! Say goodbye to clutter and hello to an organized, digital life.”

    My friend Michele, who runs a consulting business, recently viewed a demo of the scanner and knew she couldn’t be without it! Neat Receipts is IRS and Revenue Canada compatible. Data also easily transfers to programs such as QuickBooks. Michele has already sent away for hers, so stay tuned for a review of what promises to be a great piece of technology!

    Neat Receipts may also be purchased at Amazon.com.

    Related to taxes and gadgets:

    Measuring and defining success

    After more than 10 years in consulting, I’ve gone through a lot of goal-setting exercises. Some of those goals included:

    • planning a consulting business
    • graduating from an entrepreneurship program
    • getting my first client
    • achieving part-time success
    • leaving my full-time job
    • making more than I did in my full-time job
    • securing my first "Fortune 500" client
    • moving into new business areas
    • teaching at the college level
    • establishing recurring revenue
    • subcontracting work
    • and so on.

    However, no matter what my successes, I’m tempted to look at my revenues. It’s my biggest vice. I know there are a million ways to measure success, but I always end up looking at my financial statements.

    Do you share my challenge? How do you manage it?  

    Friday 5: on writing well

    As a consultant, you’ll need to write on a regular basis. Email messages, proposals and reports are part of just about any consultant’s toolkit. Although you don’t need to write with the skill of a professional writer, you can get ahead by learning to write well. Check out five tips for quality writing.

    (As someone who’s made a living as a professional writer, I must point out that "quality writing" is vague. Is that high quality writing or low quality writing? Okay, I’m being cheeky.)

    Firing different types of clients

    Via Christopher Hawkins, I found this post on firing 11 different kinds of clients. I especially liked his advice about the "Slow Pay" client who doesn’t pay on time.

    As I’ve mentioned before, I don’t tolerate clients who miss payment deadlines. I have a pretty strict process that I follow when a client doesn’t pay. I really think far too many consultants are generous with payment terms. It doesn’t make sense. When you go to McDonald’s, can you walk away with a $3.99 combo without paying? No. And the kind of stuff they serve up at McDonald’s require very little materials input or time. So what’s with all the consultants who shrug off clients who are slow to pay on projects that involve tens or hundreds of hours and even thousands of dollars in consulting fees?

    Don’t tolerage late-paying clients. Sure, you might get the odd client who’s gone into labour unexpectedly, had a death in the family or otherwise suffered a trauma. You can use your discretion then. But don’t, as a general rule, put up with late-paying clients. Don’t be a chump.

    How much experience do you need for consulting?

    I have a bit of a baby face. Always have. Hopefully, I always will. And that baby face has sometimes been the bane of my career, since people seem to think I’m younger than I am. "Aren’t you a little young to be a consultant?" people sometimes asked when I was starting out. Um, no.

    You see, to be a consultant, you don’t need a set amount of experience. You do need sales skills, consulting skills and some past successes on which to build. You need some references and perhaps some contacts. But you don’t need a specific amount of experience.

    Of course, the consulting fees you can charge will probably depend on how much experience you have and just how well you can sell clients on your potential. But, again, you don’t need a specific amount of experience. You just need paying clients.

    Do you think there’s a benchmark for experience in independent consulting?

    Happy Leap Day

    Happy Leap Day! If you’ve looked at the calendar, you may have noticed that today is February 29th, a leap day. 2008 is a leap year.

    The next leap day won’t show up for another four years. So, if you have some sort of business dealing for which you’d prefer not to notice anniversaries, do it today. You won’t have to worry about it for another four years!

    Seriously, though, the leap year does have an effect on business. If you work in a salaried job, you might have noticed a small change in your pay. If you get paid every two weeks, your salary is usually divided by 26. However, this year, it will be divided by 27 to make up for the extra day. On the flip side, you may end up with another pay period for the year.

    Can self-employed people get credit?

    Whether you’re self-employed or just thinking about it, you might be wondering how you’ll fare when you try to apply for a credit card, loan or mortgage. Fortunately, creditors are increasingly coming up with new credit products for the self-employed.

    Self-employed or not, you’ll run into problems getting credit if you’ve had problems with credit in the past. So request free credit reports from credit bureaus, so that you can check to see what your credit history looks like. (Note: in Canada, you can obtain these credit reports by mail for free via Transunion and Equifax, even though they try to hide that.)

    Once you know what your credit history looks like, you can set about repairing it. If it turns out that you have a good credit history, applying for loans, credit cards and mortgages may not be such a difficult task.

    Related to credit
    Too much debt
    Pay down your high interest debts first
    Help reduce debt

    Create your own holiday

    Via Marketing Idea Blog, here’s a great idea for marketing your business: create your own holiday.

    But how do you create your own holiday?

    • Pick a holiday related to your business or cause. For example, October 23 is Mole Day — which helps promote moles to people interested in chemistry.
    • To ramp up publicity, send out some news releases on the subject. A media outlet or blogger may pick up your announcement.
    • Consider sponsoring an event to celebrate your special day. For example, World Pinhole Photography Day involves workshops and exhibitions
    • If you can’t think of a holiday, consider piggy-backing on someone else’s holiday.

    Do you ever send out your resume?

    One of my subcontractors recently asked me if she could add my client’s name to her resume, since she’d been doing work for them on my behalf. "No problem," I replied. "But why are you sending out a resume to solicit consulting work?"

    My friend often sends her resume to prospective clients. If that works for her, fair enough. But I never send my resume when I’m trying to land a client.

    Why? When I’m trying to land a deal, I’m acting as a business. I’m not an employee. I happily point prospective clients to a custom-written bio, my website, testimonials and references. These tools serve a similar purpose, but they’re not the same as a resume.

    You don’t ask your hairdresser, plumber or mechanic for a resume. And you don’t ask your banker or accountant for a resume. So don’t act like a prospective employee when you’re trying to land a deal.

    Do you use your resume for consulting work?

    Related

    Friday 5: time-saving Word tips

    I use Microsoft Word for all my written projects. I found this list of five Microsoft Word tips that can save you time. I love the tip about getting Word to autotype words and phrases you use on a frequent basis. If you’re spending 3 seconds three times a day to type a particular phrase, that’s 39 minutes a year, based on a five-day work week. If you do this for nine other phrases, that’s six and a half hours a year! Wow. Imagine what else you could do with that time.

    Of course, I always convert time to money. I like the idea of making an extra $1,000 a year with that time.

    Is renting a problem for the self-employed

    Working as a freelancer or consultant can sometimes raise the eyebrows of landlords. They sometimes worry that you’ll be unable to pay the rent month after month. Although such a scenario can occur with people no matter what their employment situation, some landlords get a bit antsy when they hear the words "self-employed" or "freelancer".

    So, if you’re on the hunt for rental housing, what can you do? Well, before I ever owned my own home, I ran into a building management company that hesitated to allow me to rent. To put their minds at ease, I:

    • offered a bigger deposit
    • asked if they wanted to see past bank statements to confirm my income history
    • showed them my previous year’s tax return
    • asked them to check past rental references
    • encouraged them to check my credit
    • inquired as to whether they wanted to see some signed consulting contracts

    In the end, the building management company just went with what I said. They decided that anyone willing to provide that much information must be okay. They didn’t even ask for a bigger deposit. They just trusted me.

    The funny thing is what happened with the gainfully employed roommate who co-signed the lease. About three months after we moved in, he disappeared in the middle of the night, quitting his job and leaving the city on the last day of the month. Suddenly, I was left to carry the rent on an ocean-view 2BR apartment in a pricey part of Vancouver. And guess what? I made good on the lease. When I eventually moved out, the rep from the building management company noted that they were impressed that someone who was self-employed kept up such high payments on their own. Then they gave me that roommate’s half of the security deposit, which they technically could have kept.

    It just goes to show that a regular job is no guarantee of someone’s character.

    Results of the first Consultant Journal newsletter

    Have you signed up for your free copy of the Consultant Journal newsletter? Last week, I sent out the very first copy to 653 readers. And all but five people have decided to keep receiving the newsletter.

    What did we discuss in the first edition?

    • Staying in touch with clients year-round
    • Promoting your business for free
    • Getting a head start on tax time

    Sign up for your free consulting tips

    Make sure you get your free copy of the next Consultant Journal newsletter. Sign up using the easy form at the top of this page. Your email address will only be used to contact you about Consultant Journal — it will not be shared.

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    Should you start consulting in a recession?

    Recession. Market downturn. Doom. Gloom. If you pay attention to newspaper headlines, you may be wondering if you should give up your consulting dreams right now. In spite of all the negative headlines out there, a recession may actually be your ticket to success. That’s right — consulting in a recession can be a great idea.

    I started consulting in the 1990s. As a result, I’ve seen the Japanese banking fiasco, dot-com crash, September 11th fallout, stock market contraction and the drop in the US dollar, among other things. Each one of those scenarios posed potential difficulties for me and my clients. Yet I’ve kept my head above water (and a roof over my head) the whole time. Why? A recession may actually be good for you.

    Why a recession may help a consultant:

    • Fears of a downturn may send your competitors and wannabe competitors scurrying. More opportunity for you.
    • Companies inevitably look to cut costs in recessions – and will outsource more work to independent contractors.
    • Businesses will worry about long-term commitments and instead look to hire consultants to get projects done, instead of taking on permanent employees.
    • Firms will realize that they’re going to have to work harder to keep their clients happy – and they’ll need the specialized expertise of consultants to do so.
    • Independent consultants tend to have lower costs than do big consulting agencies. You may find it easier to get a handle on your cost structure than a giant firm with long-term leases and other commitments.
    • A weak US dollar can make it easier to pick up clients in Canada, the UK, Europe and other countries with stronger currencies.
    • People who start and run consulting businesses during recessions need to hone their business management skills, making them stronger in the long run.

    What do you think about consulting in a recession?

    Related to consulting during a recession

    Want help in making the transition to consulting? Enroll in the official Consultant Journal course — Become a Consultant: How to Make the Leap. With audio and written lessons, 25 exercises, discussion forums and more, you’ll have mentorship in your journey to consulting.

    Friday 5: top 5 tax mistakes

    April is just around the corner…start thinking about your taxes now. Via AOL, here’s a list of the top 5 tax mistakes. Tip #4 refers to getting receipts for charitable donations. Ever since I realized the tax benefits of charitable donations, I’ve moved to a system where I will only donate if I get a receipt.

    I no longer drop coins into Salvation Army pots, donate canned food to food banks, give bottles to charities or sponsor people in walkathons and the like. I instead send the donation to the charity in question and request a tax receipt. Because of the tax benefits, I’m in a position to donate more than I could otherwise. It’s not that I’m stingy — it’s that I’d rather donate more!

    Related to tax mistakes

    Free Suze Orman ebook – great for consultants

    Via GetRichSlowly.org, I learned about an ebook giveaway on the Oprah Winfrey site. For Valentine’s Day only, the Oprah site is offering a free copy of Suze Orman’s Women & Money ebook. (Scroll to the bottom of that page.) Whether you are a woman or a man, this ebook has some great advice for consultants. Orman discusses the need to set your consulting fees at a professional level.

    I’ve only read a few chapters, but I appreciate Orman’s discussion of how many consultants (especially women) set their fees too low, do barter when they don’t want to, and shy away from asking clients for more money. She talks about the need to stop putting yourself on sale — instead, treat yourself as a professional, not a bargain basement deal.

    Related to consulting fees

    Consulting Fees: A Guide for Independent Consultants

    Happy Valentine’s Day

    Happy Valentine’s Day! No matter whether you’re in a relationship or not, try to set aside some personal time today. Many consultants get wrapped up in their work, especially when they work from home. Try to find an hour or two today that’s completely work and sleep free. You’re worth it.

    How to save when you work freelance

    When you make the jump to full-time consulting, you’ll find your earnings may not be the same every month. You might have lean times during the winter holidays, but go gangbusters in the spring. After a while, you get used to it and you’ll be able to budget accordingly.

    But how do you save when you have such an unusual cash flow situation?

    1. Add up your monthly revenues for the past 12 months
    2. Divide by 12 (this gives you the average)
    3. Build a budget around that average
    4. Dip into your emergency fund or use your line of credit during months where you fall below the average
    5. Top up your emergency fund during months where you exceed the average

    So, let’s say that you had the following situation:
    January    2000
    February         0
    March       6000
    April          1100
    May           3300
    June         4000
    July           8000
    August        200
    Sept.         1200
    October    7200
    Nov.          3500
    Dec             400

    If you add all that up, you’ll get $36,900.

    Divide by 12. That’s $36,900 / 12 = $3,075 per month.

    So you should base your budget on monthly earings of $3,075 per month.

    If, in February, you have a slow month, you can dip into your emergency fund. Then you can top it up with your March earnings.

    I manage my finances pretty diligently and I always have an emergency fund to cover six to 12 months of expenses. That way, I never come up short of cash. What do you do to manage your consulting or freelance income?

    Related

    Where to buy contract templates

    I often receive a flurry of emails from people interested in legal advice. I’m not a lawyer and I can’t provide legal advice, of course. But I understand that many of you need help with consulting contracts, invoice templates, non-disclosure agreements and so on. After doing some research, I’ve formed a relationship with US Legal Forms.

    US Legal Forms was founded by attorneys. The firm has several attorneys on staff to maintain the site and products.

    I had considered enlisting a lawyer to create some templates and legal documents for Consultant Journal, but, having reviewed what US Legal Forms has to offer, I decided not to reinvent the wheel.

    As you’ll read on their website, US Legal Forms offers several advantages. You can:

    • download forms immediately
    • fill out the documents
    • access customer care agents available Monday-Friday, 8am-7pm Central Time
    • call a toll-free number for immediate assistance
    • apply for a full refund if you’re not 100% satisfied

    I should note that I am now an approved affiliate for these products. So, if you buy from US Legal Forms, I’ll receive a small commission. It’s a great way to support Consultant Journal while improving your own business.

    Is it okay to miss a deadline?

    At any given time, consultants face a ton of deadlines. These range from the minor to the major:

    • Answering a ringing telephone
    • Responding to incoming emails
    • Sending out replies to requests for information
    • Putting together quotes and RFPs
    • Meeting project milestones
    • and so on

    When you’re dealing with a client, though, is it ever okay to miss a real deadline, such as a date set for delivery of a project?

    As with all things, it depends. If you’re going to miss a deadline because you’ve planned poorly, you’re going to suffer. If this happens to you on even an occasional basis, you really need to look at your management style. But, if you’re going to miss a deadline because of actions on the part of your client, you may need to loosen up a little. Don’t beat yourself up. If you’ve been following up with the client — by phone and email — and you lack information you need to miss a deadline, it isn’t really your fault. Do take the time to warn the client about deadlines ahead of time.

    I actually have a clause in my contracts that says that, to complete deliverables on time, I need to have access to the client’s employees, information resources and key decision makers. You might want to look into adding something like this.

    Friday 5: worst product ideas ever

    Via TechEBlog, here’s a list of the 5 worst product ideas ever. It just goes to show how important it is to vet your ideas before you launch a business. If you’re thinking about starting your own consulting business, be sure to do market research and financials. Before you invest any money in your new venture, test the waters. You might want to start consulting as a second job, so that you can work out the kinks. That’s how I became a consultant.

    Related:

    Beating post-holiday debt

    February can be a tough time for anyone, let alone consultants. Holiday fun has ended. Everyone’s back to work. And the bills are rolling in. Many people take advantage of January debt holidays from their credit card companies, only to scramble to come up with the money in February.

    In the past, I’ve discussed how to use consulting to get out of debt. I’ve mentioned the best ways to pay down debt.

    But, if you’re at the end of your rope, give your credit card company a call. Ask if they can do anything to reduce your interest rate or your monthly minimum. Creditors would often rather get paid than have you declare bankruptcy. Besides, you have nothing to lose by calling.

    Related to holiday debt

    VOIP and Internet charges

    Amy wrote to me to ask about Internet and VOIP charges. I don’t know much about US telecommunication rules, so I’m putting her question up for my readers:

    I have a general question – we are an IT company in Vienna, VA using shared office space, but with a very old PBX which will not allow us much flexibility. We want to use VOIP., instead, and ride over our internet connection BUT the owners of the building insist on charging us a fee (fine!) of $50 per phone (3) to do this — isn’;t this double billing, since we are already paying for the bandwidth for our internet? Anything in our FCC rules which prohibit this?

    I suspect the fee is there because VOIP increases bandwidth usage. Can any of you help answer Amy’s question?

    Productivity killers

    If I had to calculate how much time I’ve wasted online, I’d be pretty embarrassed. Sometimes, it’s easy to feel like you’re working when you’re sitting at your computer — and doing nothing of value. Five minutes spent here and there replying to non-work email, sending instant messages, posting messages on Facebook or even surfing the web can really add up. Even as I type this, I’ve got two instant messaging conversations going on in the background. Granted, it’s not exactly the middle of my workday, but it’s still slowing me down.

    However, I’m not sure this is much different than work before these things were invented. I’ve always had things to distract me…newspapers, phone calls, unrelated errands and the like. More than once, I’ve gone to a coffee shop with the intent of working and instead found myself lost in a magazine someone’s left lying there.

    Since I’m the kind of person who tends to work a lot, these productivity killers probably aren’t killing my productivity. These distractions instead provide a much needed break in the day. Sometimes, a little human contact and a break from work are all I need to get going again. Perhaps it’s better to sacrifice five minutes on idle behaviour than to lose a few days from a stress-induced flu.

    Do you fritter away your time? Is it such a bad thing?

    What the heck is the Friday 5?

    Wondering what I mean by Friday 5? That’s just my short hand for the top 5 list I run every Friday. I’ve written several Friday 5s, since introducing the idea in August 2007. They usually relate to consulting and small business management, although sometimes I get a bit creative. I usually link to top 5 lists elsewhere on the web, although sometimes I write my own and I’m always open to reader submissions.

    Related

    Friday 5: why email addresses are useless

    Think you’ve got a good small business customer relationship management system going, just because you have a database full of email addresses? Think again.

    Top 5 reasons email addresses are useless

    1. To be truly valuable, leads need to be qualified
    2. You need permission to contact people — otherwise, you’re spamming
    3. An email address tells you nothing about the contract’s profile
    4. To be effective, you need to target leads and prospects by qualification status
    5. If you don’t have a system to measure and learn from responses (or the lack thereof), you’re throwing your money away

    Friday 5: why email addresses are useless

    Think you’ve got a good small business customer relationship management system going, just because you have a database full of email addresses? Think again.

    Top 5 reasons email addresses are useless

    1. To be truly valuable, leads need to be qualified
    2. You need permission to contact people — otherwise, you’re spamming
    3. An email address tells you nothing about the contract’s profile
    4. To be effective, you need to target leads and prospects by qualification status
    5. If you don’t have a system to measure and learn from responses (or the lack thereof), you’re throwing your money away

    Related

    Following your own body rhythms

    When I got into consulting, I was thrilled by the idea of waking up when I wanted. Even today, I love being able to set my own hours. I can work late at night, in the afternoon, on weekends — whenever it suits me.

    Some people like the idea of being able to work by their own body rhythms (also known as circadian rhythms). I’ve never explored the scientific side of those sorts of rhythms, but I do know that I function much better when I start working at 10 am than when I start at 6 am, no matter how much sleep I got the night before. In fact, when I was a teenager working at a fast food restaurant, my boss observed that my work went three times as fast when I was on the night shift. So he moved me to afternoon and evening shifts.

    What time of day do you work best?

    Related:

    New look in the works

    I’ve enlisted a graphic designer and development team to help me overhaul the look of Consultant Journal. If you have any suggestions, please feel free to let me know.

    (Update: I’m adding content here, because my blog apparently won’t support such a short post. I am very interested in your input for this blog. If you have any ideas — including criticisms — please let me know.)

    Power outage — oops

    You may have noticed that Consultant Journal was down for six hours today. We run our own servers and a power outage earlier today shut down my server. I didn’t think to reboot till this evening. Sorry if you came here looking for a post — or if you sent me an email that bounced. Here’s today’s post on freelance rates.

    Freelance rate | Rate for freelance work

    Freelance rate — if you’re wondering how to calculate a freelance rate, it’s much the same as calculating consulting fees. You’ll end up with a rate that’s approximately 2 or 3 times what you’d make per hour at a regular job, once you’ve accounted for benefits, vacation, sick leave and so on. See our consulting fees article for a step-by-step guide.

    Freelance rate sound too high?

    When you first work out your fees, you may think they sound high. But, once you consider all the costs you must absorb, you’ll see that they’re not astronomical. As a freelancer, you’ll shoulder more responsibilities than someone with the security of a full-time job.

    Related to freelance rate

    Friday 5 — business qualities of introverts

    If you’re an introvert, you may think you’re at a disadvantage when it comes to building a business. After all, aren’t extroverts the best people to sell services, nurture client relationships and network? Well, according to Coachville, introverts offer business qualities.

    I’m not really an introvert, but I’ve seen many introverts succeed in consulting careers. Those introverts usually succeed by differentiating themselves.

    Top 5 introvert business qualities

    1. Focus on getting to the point in meetings and personal interactions
    2. Interest in solitary activities, such as research, writing, reading, designing and inventing
    3. Disciplined
    4. Independence
    5. Likely to process an idea before blurting it out

    Become an e-learning consultant

    Regular reader Harold Jarche has published an article on becoming an e-learning consultant. It’s an excellent overview that even provides information on typical consulting fees.

    Harold’s article is of particular interest to me, because of my own background in e-learning. I previously developed computer-based training programs for a major hydro-electric company, before moving into course and course material development for education and careers organizations. I’ve also taught courses, including one on Writing for Multimedia at the University of British Columbia. I also have a certificate in teaching adults. Some of my clients are e-learning organizations.

    Why am I telling you all this? I feel strongly that, while it’s good to own a consulting niche, it’s also good to be flexible about the work you do. Sometimes, your unique blend of skills allows you to move into a new area.

    Do you have any recent successes to share? I’m always keen to highlight the successes of Consultant Journal readers. Drop me a line.

    Related:

    Independent consulting | consulting business

    Independent consulting — the freelance life — appeals to many people. But, when you go into independent consulting, you aren’t quite doing the same thing as someone who works for a big consulting firm. Sure, you’ll still be consulting, but you’ll be wearing several other hats.

    As an independent consultant, you’ll need to manage your own business. That means you’ll be in charge of marketing your services, finding clients, making sales, getting paid and managing projects and relationships. You may need a richer set of skills than someone who just shows up for work. You’ll need to handle everything from legal issues to sales concerns.

    That may sound intimidating at first, but most people can build needed skills — or outsource the work to someone else! You learn as you go and you’ll be a stronger, more resourceful multi-skilled consulting in year three than you are in year one.

    Related to independent consulting

    Too much debt | Debt too much to handle

    Too much debt? In today’s world of cheap and easy credit, many people end up with too much debt. If you’re facing crushing debt, you’re not alone. And there are ways out of debt.

    7 ways to deal with too much debt

    1. Stop spending. Put your credit cards away. Pay in cash until you’ve got things under control.
    2. Do up a budget. Figure out where you’re money goes each month. Determine how much you can afford to spend and stick to your plan.
    3. Pay down your highest interest debts first and make the minimum payments on other loans.
    4. Find extra money to pay down debts, so that you can reset your situation
    5. Consider enlisting the help of a debt counselor
    6. Talk to your lenders about your situation. See if you can get a debt consolidation loan, if it’s right for you.
    7. Get a second job

    You can find your way out of debt. Once you take control of your debt, you’ll take charge of your life.

    Related to too much debt

    Interested in selling my ebooks?

    I’ve had a few people ask whether I offer an affiliate program for sales of Discover Your Inner Consultant and my Consulting Fees Guide.

    I’m currently working on an affiliate program. If you’d like to receive information when I announce the program, please contact me.

    Friday 5 — or should I say 10?

    It’s Friday. Regular readers know that I reserve Fridays for the Friday 5 — a weekly top five list. Last week, I said I was making an exception when I linked to a list of the top 10 ways to clear clutter. Well, this week, I’m making an exception again. I found Ron Garrett’s top 10 geek business myths and just had to share them.

    As a marketer, I love myth # 7, which refers to the value of a Phd. Ron writes:
    In academia, what your peers think matters. In business, it’s what your customers think that matters, and your customers are (almost certainly) not your peers.

    Always keep your focus on what your customers want. Customers are the heart of any business — even when they’re paying you to tell them what to do.

    Do you bill for invoicing time?

    When you’re setting your consulting fees, do you consider invoicing to be billable or non-billable time? Depending on how you set up your fees and contracts, you might designate time spent invoicing as administrative work — the cost of doing business. Or you might consider invoicing part of client and project management — and bill for it.

    I’m curious about how my readers handle invoicing. Really, all paths may lead to the same place. If you put invoicing under administrative time, it will be absorbed into your fees. If you put it under project management, your project fees will be higher. What do you do?

    Pay down your high interest debts first

    Many people run into financial troubles at this time of year. All sorts of emotions play into the decision to rack up debt over the holiday season. But the biggest emotions show up when the credit card bills come rolling in.

    If you’ve got yourself in a situation where you need to pay off debt, try tackling the highest interest loans first. Consider the following situation:

    • $200 on a bank credit card at 2.9%
    • $500 on a department store card at 18.8%
    • $1200 on a gas card at 27%
    • $15,000 on a home equity loan at 7%

    Although it might feel good to get rid of the $200 bank credit card debt as soon as you find $200, that’s the loan you want to repay last. It’s the lowest interest loan. It makes far more sense to tackle the 27% gas card first. So make the minimum payments on the other cards and put the rest of your money toward the high interest debt.

    Related to debt

    Friday 5: clear office clutter

    Last week, I complained about my top 5 sources of office clutter. Since then, I’ve stumbled across Life Organizer’s 10 simple ways to clear clutter from your home and office. I usually stick to top 5 lists for the Friday 5, but I’m making an exception this week.

    This suggestion stuck out for me:
    Make a rule that everything has a drawer, cabinet, basket, bin, or shelf it belongs on put nothing on the flat surfaces in your house

    What do you do when you live in a small space? What do you do when your office is in a small space? I can’t even use my home office to its full capacity, since I have floor to ceiling windows and a preschooler. I can’t create risky opportunities. Anyone else have this problem?

    Paying freelance writing jobs | Freelance jobs

    Paying freelance writing jobs take effort to find. If you’re looking for paying freelance writing jobs, you may find many posted on websites such as Craigslist. But many of those jobs pay nothing or next-to-nothing.

    If you’re just starting out in freelance writing, pick up a copy of Writers’ Market. This helpful guide lists tons of paying publications. You should also master the art of writing query letters, so that you can persuade publications to pay you. Try approaching your local newspaper, too. I got my first paid article published when I was barely out of my teens — at 10 cents a word.

    Related to paying freelance writing jobs

    Money to pay off debt | Debt & money

    Money to pay off debt — as the bills come rolling in, wouldn’t you like to find money to pay off debt?

    Money to pay off debt: where to find it

    • sell items on eBay and other online auctions
    • sell clothing and unused household items via consignment shops
    • get a second job
    • start a consulting business
    • create a home business
    • write up a budget to see where you can cut back — then do it
    • ask for a raise
    • increase your consulting fees
    • ask your lenders to reduce your interest rates and then apply the money you save to your debts
    • consolidate your debts at a lower interest rate and apply the savings to paying off the debt

    Got tips for paying off debt? Share them with us.

    Related to money to pay off debt

    I love my PVR

    Last month, we bought a personal video recorder (PVR). I tend to be very frugal — perhaps as a result of being self-employed — so this was a rare treat for us. All month, I’ve been singing the praises of our PVR. As a break from the usual discussion here at Consultant Journal, I thought I’d share my excitement:

    • We can pause live television
    • We can start watching something before it finishes recording
    • We can hit "replay" to see a great shot or play again during live games
    • We can use our cable company’s built-in guide to plan recordings
    • We can set up recordings of series, even telling the PVR not to save repeat episodes

    I bought the PVR after meeting some earnings targets for 2007. What a great reward!

    Server outage today, 9 am PST

    My electricity will be out for 2 hours this morning. Sorry for any inconvenience.

    Friday 5: top 5 office clutter sources

    It’s Friday 5 time. Here’s my list of the top 5 sources of office clutter.

    Top 5 sources of office clutter

    1. incoming mail, especially junk mail
    2. receipts I need to file and use for tax write-offs
    3. printed materials I need to shred
    4. messed up print-outs
    5. items I can’t seem to file away, for fear that I will forget about them

    Number 5 is my nemesis. For some reason, I like to have some things right in front of me, instead of hidden away in a filing cabinet. It’s like I need them to jar my memory. 

    Business Valentine’s card | Valentine’s for biz

    Business Valentine’s card — it’s not an overly common idea, but some businesses send out Valentine’s cards each year. A business Valentine’s card may stand out more than a traditional holiday card, since people receive fewer.

    Tips for business Valentine’s cards

    1. Keep it professional. Don’t be romantic.
    2. Keep religion out of it, unless you know your recipients will respond well.
    3. Send cards out well in advance of February 14th. The magic will be lost if they arrive later.
    4. Keep it clean. Make sure your images and words are professional — make sure your cherubs are dressed!
    5. Consider sending out a direct mail campaign that ties into Valentine’s, rather than simply sending out business Valentine’s cards.

    Happy 2008!

    Hail the New Year, lads and lasses! Sorry, that’s a bit of my Scottish grandmother sneaking in. But Happy New Year, nonetheless.

    Yesterday, I mentioned resolutions. I suppose I should make a few for 2008:

    • To reduce unnecessary work, such as checking my email when there’s no reason to interrupt what I’m doing at the moment
    • To better schedule work around my family
    • To increase my earnings per hour — that is, to become more efficient and more productive in my non-paid work

    How about you? Have you made any resolutions? Share them.

    What Bill Murray can teach you about mistakes

    Academy Award-nominated comedian Bill Murray has recovered from a lot of mistakes. He was kicked out of Little League and Boy Scouts.

    Bill Murray majored in pre-med during college. You can tell from this quote:

    You know the theory of cell irritability?. If you take an amoeba cell and poke it a thousand times, it will change and then re-form into its original shape. And then, the thousandth time you poke this amoeba, the cell will completely collapse and become nothing. That’s kind of what it’s like being famous. People say hi, how are you doing, and after the thousandth time, you just get angry; you really pop.

    Murray made a big mistake that cost him his career as a future emergency surgeon. During his sophomore year, he was arrested for marijuana possession. And I don’t mean just a little. He was arrested for smuggling nine pounds of it. Ouch. That’s not a forgotten joint stuffed into a pocket. That’s a whole lot of mistake.

    He had to drop out of college. But he took up acting and comedy. Today he’s known for classic movies, such as Caddyshack, Tootsie and Ghostbusters, as well as more recent movies, such as Lost in Translation and The Royal Tannenbaums. And, of course, let’s not forget Saturday Night Live.

    Learn from your mistakes. Find a new path, if need be. Draw from your experiences — don’t be limited by them.

    Related

    Start thinking about those business resolutions

    Ah, New Year’s Eve! If you haven’t already started thinking about your New Year’s resolution, take a few minutes today to do so. Last year, I forecast big things for 2007. I hoped for a fortuitous year. Even though my husband, child and I were in a car accident last year, many other things turned out well. I’ve been especially pleased with the growth of Consultant Journal — I’m pleased to offer a resource for others interested in surviving and thriving as consultants.

    Just before last New Year’s, I said I’d blog naked in 2007. I hope I’ve been able to accomplish that. I told you about home office isolation, cashing my first cheque, the time I made $500 an hour and my struggles with turning down work. If I’ve done it right, I’ve brought a little more of myself into my posts, while still writing articles so that they go beyond my own experience.

    Still, 2008 is just around the corner. Stay tuned for more resolutions!

    Friday 5: top 5 reasons to own a home biz

    In this week’s Friday 5, Danielle Chonody shares her list of the top 5 reasons everyone should own a home business. Well, perhaps "everyone" is a bit ambitious, but she does make a compelling case. She writes:

    When you are working for a corporation or even a small company your compensation is generally determined by industry standard. With your own business your income is determined by the amount of time and effort you put into the business, and your self development. A home business gives you the ability to dream big as no one puts restrictions on the growth of your business and your income but you.

    Hear, hear.  Your home business is limited only by your own ambitions and talents. Sure, you can earn a six-figure income in a regular job, but it’s pretty hard to earn millions at a job, unless you tap into some stock options. With a business, you can create a system for generating money — and it won’t be limited by the hours you work.

    Related:

    Boxing Day

    I’m off today, because it’s Boxing Day. In Canada and other Commonwealth countries, the day after Christmas is a holiday, known as Boxing Day. The term comes from the practice of giving your employees and those who work for you a box of goodies. Traditionally, you’d give a box to your servants, but some people, like my Grandma, have extended the favour to paper carriers, letter carriers, house cleaners and other modern day helpers.

    Of course, in Canada, Boxing Day is now known for massive sales at retail stores. People line up at midnight to take advantage of deals, especially on electronics.

    Anyway, I just wanted to explain why I’m not writing much of a post today. Enjoy your December 26th, whatever it means to you.

    Happy Holidays – blog holiday

    Happy Holidays! It’s time for my annual vacation with my family. I’ll be taking the next two weeks off. However, I know many of you would like to continue reading, so I’ll provide a link round-up from around the web:

    Friday 5: lessons from pro wrestling

    Can you learn about marketing from pro-wrestling? Paul Nilsen lists the top five things you can learn about marketing from pro-wrestling. My favourite:

    When a wrestler goes out of his way to show that his opponent’s punch rocked his skull, he is said to be “selling” his opponent’s move. When the tide turns in the match, the opponent will do the same, and “put his opponent over”. In essence, a wrestler makes great matches and becomes a success by making someone else look good.

    Successful marketing isn’t always “Me Me Me!!”. Sometimes “selling” someone elses move helps people to see you in a new light.

    Pro wrestlers know the value of partnerships. By working with your customers, vendors and business partners, you can achieve common goals. This might mean using co-operative advertising, joint ventures, joint press releases, shared sponsorship or another idea. Think about how you can work with your partners to grow your businesses.

     

    Do consultants and freelancers need resumes?

    Do consultants need resumes? You need them for just about every other kind of job, so why wouldn’t you need one in the world of independent consulting?

    Well, you may want to have a resume on hand. But you probably don’t need to show it to clients. You should be focusing on your skills, experience and education as part of the sales process — not simply shooting your resume over to prospective clients. You’re not applying for a job, so you shouldn’t need to use a resume.

    What do you do?

    Never underestimate niche markets

    In defining the market for your consulting business — new or well established — don’t underestimate the potential of niche markets. Take a look at this construction screw collection. Have you ever considered that some people collect screws? There’s an untapped market out there. It’s a highly specialized market and there are probably some collectors willing to pay big bucks to add to their collections.

    Now, I can’t think of a consulting business that would target screw collectors. However, the importance is the niche market. You may be busy selling to a general market, but how much more could you make if you went after the clients willing to pay more to have their unique problems solved? Sometimes, by serving the needs of the hungriest clients, you can make charge higher consulting fees.

    Really — mail those holiday cards

    Okay, I know I said it before, but get those holiday cards in the mail! If you’ve been holiding out because you’re too busy, you may want to start thinking about holiday ecards. They may not be quite as endearing as traditional holiday cards, but they can at least be delivered in a reasonable amount of time.

    Mailing out holiday cards takes me a considerable amount of time each year. I’ve got to select cards, inscribe and sign them, put them in envelopes, print out address labels, apply the labels and trot the cards off to the Post Office. It’s like doing any other direct mail campaign! And I know there are services that will take my mailing list and do all the above for me. But those cards won’t contain my personal messages and real signature. It’s just a once a year thing and I can find the time. Besides, I find consulting tends to slow down in December. Most clients don’t want to start up a new campaign just before the New Year.

    Friday 5: places to network online

    This week’s Friday 5 was compiled by yours truly. I’ve regularly advocated networking as a way to find new clients and build your business. If you want to network online, try these tools:

    Top 5 places to network online

    1. Business networking tools, such as LinkedIn
    2. Social networking tools, such as Facebook and MySpace
    3. Blogs (by leaving comments, you can build relationships with bloggers and readers)
    4. Discussion forums on websites (you’ll build credibility through your comments and people may click on your website if you put it in your signature)
    5. Your own blog (your online presence can help people find you through search engines and the credibility you build through writing can help generate leads)

    Related to networking online

    Building a business network for introverts
    Finding new clients

    Holiday gifts for your clients and partners

    For many businesses, December is a time to thank those who’ve supported us during the past year. Some people send out business holiday cards, whereas others take their clients out for lunch. Still others send gift baskets, chocolates, or other presents.

    I just received my first gift card from a business partner. She enclosed the card in a Christmas card and noted that she’d like me to check out her favourite restaurant. By choosing a favourite restaurant, she personalized the gift card.

    Last minute shopping? Check out:

    Do you own your life?

    Are you still working for someone else? If you’re not running your own business, chances are that someone else dictates when you work, how you work and when you take vacation. And, with more and more people working 50 hours a week at their jobs, you probably don’t have much time for anything else. In fact, if you’re commuting for an hour each way and working 50 hours a week, you’ve got about four hours left on week days — and I’ll bet much of that is eaten up by grocery shopping, home maintenance and other unpaid work. You probably only get an hour or two to yourself each day — by which time you’re exhausted.

    If you haven’t already made the jump to consulting, now’s the time to start thinking about it. If you become a consultant, you can gain control of your life. You can work from home, cutting commute times. You can take vacations and schedule your daily routine according to your own needs. Heck, if you’re working from home, you can unload the dishwasher at lunch time, pop dinner in the oven at 4 pm and be ready for dinner by the time most people are quitting their day jobs.

    Even if you aren’t ready to make the switch to full-time consulting, you can start consulting as a second job now. With the extra money, you can hire a housecleaner, get groceries delivered or do something else to make your life easier. Then, when you’re ready, you can go out on your own full-time.

    Take control of your life. Become a consultant.

    The 4-Hour Workweek

    Have you read The 4-Hour Workweek? Author Timothy Ferriss wrote this book to show people how to downsize time spent on work and upsize time spent on personal pursuits.

    It may sound impossible, but I know someone who makes $30k a year from working four hours a week. Sure, $30k may not bring you riches, but it’s a pretty good return from four hours a week. If you’re looking to earn money on top of your regular job, top up retirement income, stay at home with kids or ailing family members, or just make decent money while working as little as you can, $30k isn’t bad at all. My friend is a marketing consultant and freelance writer who charges around $145 an hour. With just four hours a week, she brings in $30k a year.

    But imagine if my friend found ways to get other people to do work for her. Imagine if she also tapped into recurring revenue streams. She could earn far more than $30k a year.

    I’ve got The 4-Hour Workweek on my holiday shopping list. If you’ve read it, leave a comment. Thanks.

    Pricing a product with a breakeven calculator

    I just stumbled across this handy breakeven calculator from Case Western Reserve University. It’s a handy way to analyze the price point at which your business will breakeven, given the costs of production and the volume of sales for your product. First-year economics students and MBAs spend hours pouring over breakeven charts, but this calculator does everything for you. Note that it’s better suited to products than services. If you want to price your services, try using my article on consulting fees.

    Friday 5: working from home

    Working from home can be grand. In this week’s Friday 5, Des Walsh shares the top 5 great things about working from home. His number 1 pick:

    If I have bosses now, it’s my customers, or me. Realistically, there is no boss in my business. And that works for me.

    When you become a consultant or small business owner, you gain freedom unavailable to people working at regular jobs. You call the shots. You pick your schedule. You choose your clients. If that isn’t a great reason to work from home, what is?

    Business holiday cards — mail ‘em now

    If you’re planning to send out business Christmas cards (or, better yet, holiday cards) this year, you’d better get going. By December 17th or so, many business people start taking vacations, meaning they might miss your cards. If you want to make a great impression, get your cards out before the holidays. Try to get them in the mail this week or early next week. There’s nothing worse than spending a small fortune on holiday cards, only to have them arrive after the holidays. You don’t want your cards to show up when people are in a less celebratory mood and less likely to take the time to read your cards.

    Related to business Christmas cards

    Become a certified consultant | Certified

    Become a certified consultant — does it make sense for you? Whether you should become a certified consultant or not really depends on the field you work in and the clients you serve. Certainly, in some fields, like real estate or medicine, you need to have specific credentials to call yourself a member of the profession. But you rarely need to become a "certified consultant" just to open up shop as a consultant.

    However, if you want to act as a reseller of certain products, you may need to gain certification. It’s not unusual for IT consultants to pick up designations as certified consultants for products like Accpac, Siebel and so on. But there’s nothing stopping those IT consultants from being consultants without that certification. It just depends on the perks, referral fees and discounts they’d like to access.

    Before you pay for certification, stop and ask yourself why you’re doing it. Don’t assume that the credentials of an association will be enough to win clients over. It’s not uncommon for a certificate to be worth the paper it’s written on. You might be better to invest your time in money in building your client base, education or training — not necessarily some "certification" you found on the web or in a classified ad.

    Related to becoming a consultant:

    Becoming a consultant FAQ

    Friday 5: top 5 life traumas

    In this week’s Friday 5, Gia Combs-Ramirez shares the top 5 life traumas that turned into life lessons for her. Number 5 was the time she started a business that failed. However, she shares the lesson of this trauma:

    Lesson: What I thought was the big dream was only the doorway to an even bigger one.

    She’s since started a business that has turned into an even more powerful venture. She learned from her mistake and turned it into something bigger.

    That’s why my Discover Your Inner Consultant workbook contains exercises to help you review past mistakes, life lessons and tribulations. Sometimes, the very things you thought were signals to steer clear of an issue turn out to be the very reason you should start a business. If you use all the riches of your life experience to guide you, you may uncover new business ideas that turn into personal and financial rewards.

    What would be your desert island marketing tool?

    Let’s say that you are suddenly stripped of all your marketing tools and programs and you must choose just one. If you could only have one marketing tool, what would you choose?

    I’d choose my business cards. Sure, a website can generate leads and support your marketing tactics. And brochures are great once someone has contacted you. A tradeshow can generate leads, but you still need to hand out business cards. Networking’s great, but, again, you need business cards to do it.

    If you’re going to run a consulting business, you need business cards. Get professional, credible cards that sell your image, expertise and skills. Don’t create your own business cards. For about $100, you can have 500 fantastic cards. That’s about 20 cents per card. You’ll probably make the money back with your first sale.

    Again, if you’re going to have any marketing tools, get business cards. Trust me. Otherwise, you’re only going to get work from people you know well — and that’s a pretty small market. Open yourself to the world.

    Everybody needs a cheerleader

    This weekend, I took my kids to the Santa Claus Parade. While watching the parade, I exchanged a few comments with a friendly woman. She mentioned that they were there to see someone in the first float. My husband and I said we were there to see someone in the last float. We all chuckled when the woman and her male counterpart realized we meant Santa. I wasn’t sure if it would be too forward to ask what float would be first. As it turned out, the first float was for parade grand marshall Ross Rebagliati, the first Olympic gold medalist for snowboarding. The people beside us shouted out Ross’s name and waved frantically. I told my older boy that "he snowboards". And the woman beside us said, "This is his daddy" — and motioned to her counterpart. Once the float had gone by, they left. They’d stood in the cold long enough to get front-row viewing — and they left once they’d shown their support for Ross.

    Wow. An Olympic gold medallist’s family turned out to see him. They cheered his name, waved and made themselves known. I don’t know anything else about them, but I can tell that’s the kind of support that makes for an Olympic champion.

    Whether you’re a gold medal winner or not, you need cheerleaders. Your family, friends, business associates and entrepreneur support network members make up your cheerleading squad. Everyone needs someone with whom they can share their ups and downs. When you’re out building your business network, make sure you add a few cheerleaders.

    Setting financial goals for your home business

    Setting financial goals for your home business involves a lot more than just picking a number from the air and plunking it in a spreadsheet. And you need to do more than just look at last year’s numbers and add five or ten percent. To set accurate goals, you need a marketing plan or at least a basic business plan.

    A marketing plan will help you size your market and determine how to reach it. With that in mind, you can look at marketing programs and tools that will help you build your customer base — and thus your revenues. You can develop projections for generating leads, converting prospects and making sales. And that’s what should drive your financial goals.

    Related to financial goals

    Friday 5: hiring a freelance web designer

    Our weekly Friday 5 covers the top 5 mistakes to avoid in hiring a freelance web designer. Many consultants and small business owners need to hire a freelance web designer to build or overhaul their websites. But it’s not as simple as walking into a retail store and asking for the box on the top shelf. Building your website involves strategic planning. Consider tip 3:

    Not planning your Web site around content

    People often dump hundreds of thousands of dollars into fancy websites. But they don’t stop to consider the content, including search engine optimization. Many people want to use their website to find new clients. If you don’t develop a strategy (including a content strategy) that address that, you’re not going to gain new clients from your website. Make sure the person you’re hiring understand more than just pretty sites.

    Related to hiring a web designer

    Using a website to generate leads

    Cheap Christmas cards

    Cheap Christmas cards — believe it or not, one of the top reasons people visit this site is to find out about cheap Christmas cards. If you’re in the market for holiday cards, I recommend you check out my past posts on cheap Christmas cards. It’s already November 22, so you’ll want to get going if you’re planning on sending cards to clients and business partners. I strongly recommend sending out holiday cards as part of your annual marketing campaign strategy.

    Freelance bidding sites – good or bad?

    If you’ve poked around for freelance jobs on the web, you may have run into online bidding sites. Work from Home Momma shares her thoughts about bidding sites. She notes that freelancers on these sites offer their work for hire at extremely low rates.

    I’ve always steered clear of bidding sites, since I know I can make much more money in my home market. But, if you’re just starting out, desperate for work or living in an area of the world with low salaries, bidding sites might hold some appeal for you. However, if you want your clients to see the value of the work you do, you should probably look elsewhere for work. You’re not going to get far with companies that award work to the lowest bidder, without considering experience, talent, expertise or value added.

    Subcontracting |Should you work under subcontract?

    Subcontracting tends to be common in the world of consulting. Whether you’re the subcontractor or the person hiring others for subcontracting, you’ll run into outsourced outsourcing at some point. But some consultants shy away from working for other consultants. That’s because some consultants seem to think that they need not pay till their client has paid them. And that’s a situation you want to avoid.

    When you’re hired to do a job, your pay should be contingent on fulfillment of your own contract. A deposit to get the project rolling and payments at key milestones. No matter who’s hiring you, you should be paid according to the terms of your contract. Don’t ever let a client tell you otherwise.

    Some clients (usually other consultants who’ve hired you as a subcontractor) will try to say that they haven’t been paid by their client, so they can’t afford to pay you. This is dead wrong. They’re obligated to meet the terms of their contract with you. Think of it this way. If you hired someone to plumb your basement, would they give you a few more weeks to pay, just because your employer delayed your latest pay cheque? Would your credit card company let you have a few weeks more to pay? No way. They’ll either demand payment right this minute or they’ll charge you a high interest rate.

    If you are willing to extend credit, make sure your contract specifies the interest you should be paid. Stop work until you’ve been paid for any overdue invoices and interest charges. Don’t let other companies turn you into a line of credit. If they want the perks of hiring subcontractors, they need to set aside money to pay their subcontractors. (If they were smart, they would have got a deposit from their own clients upfront, so that they’d have cash to pay you in a situation like this.)

    How to find a qualified consultant

    How to find a qualified consultant – that’s a subject many companies struggle to address. But help with determining how to find a qualified consultant may be hard to get. So, here at Consultant Journal, we’ve put together this article to help companies find the help they need.

    What do you need from a qualified consultant?

    To determine if a consultant is qualified to help you, you must identify your needs. Work out what you need from the consultant. Then determine what skills, knowledge or experience would help you meet your needs. Consider whether anyone in your existing organization can help – or whether you need to bring in an outside consultant.

    Where can you find a qualified consultant?

    Ask your colleagues, trade associations, professional associations and other contacts for referrals. Check out directories and the Web for listings. Your existing professional consultants, such as accountants and lawyers, may be able to make recommendations, too.

    How do you choose a consultant?

    Contact several consultants. Not all consultants are created equal. Some may specialize in your particular area – whether it’s a particular problem or industry. You’ll want to talk to the consultants – or at least exchange email messages. Ask about their fees. Early on, you probably should not expect a bid, since it takes time for the consultant to learn about you and your unique problems. But you should be able to get a feel for how they go about quoting on a project.

    How do you verify that the consultant is qualified?

    Ask the consultant to outline their experience, skills and education. Check references. You may even want to do a background check by calling their past employers or academic institutions. Depending on the consultant’s field, you may be able to request a portfolio or examples of past projects. Keep in mind that many consultants work under non-disclosure agreements, so you might have to speak with their past clients if you want details.

    Next, discuss the project with the consultant. You’ll want to discuss your goals, milestones, price and time line. Observe the consultant’s response. Have they done this before? Do they seem to understand you and your problem? Do they listen to what you have to say? Can you see yourself working with them?

    Choosing a consultant for the first time can be an involved process. But doing a little legwork in the beginning can save you time, effort and money later on.

    Make no mistake: you’re running a business

    Do you think of yourself as a freelancer? There’s almost no difference between a freelancer and a consultant. In either case, you have a variety of clients and projects. It seems that some people prefer the term "freelancer" because it sounds more informal. But make no mistake: you’re still running a business.

    What’s involved in the business of freelancing? The Wall Street Journal details the business side of the freelance world. But, as you work as a freelancer, you’ll be confronted with business decisions every day. Some examples:

    Even if you think you’re "just a freelancer", you’re still running a business. Be sure to keep good records, because the tax guys aren’t going to give you a break if you say you’re just a freelancer.

    Subcontractor | What is a subcontractor?

    Subcontractor — what is a subcontractor? A subcontractor is an indvidual or organization that assumes all or part of another party’s contractual obligations. The subcontractor signs a contract to take on some of the work for which another company has a contractor. For example, when contruction companies are hired to build houses, they often farm out work to plumbers, carpenters, carpet layers, electricians and other subcontractors.

    But not all subcontractors work in the construction industry. Graphic designers hire copywriters. Financial consultants hire accountant. Attorneys hire legal nurse consultants. Just about any consultant can hire a subcontractor — or be one.

    Related to subcontractor:

    Friday 5: mistakes in buying a business

    Looking at buying a business, instead of starting one from scratch? Check out this week’s Friday 5, a list of the top 5 mistakes made when buying a business, via Michelle Knudson. She notes the importance of evaluating the potential of the business:

    We often get so sidetracked by the idea of being a business owner that we often forget what is the most important when it comes time to purchase.

    Remember, as great as a business idea sounds, you have to make sure you’re actually getting something for your money. If you’re buying a services business, like consulting or coaching, make sure that the business will be worth something without the current owner. If you can’t make up for their expertise and contacts, you’re going to be in a tough spot. Don’t be so in love with the idea of owning a business that you forget to make sure it’s the right one for you.

    Rewarding yourself when you work alone

    When you work for yourself, you can’t expect a lot of accolades. It’s not the same as having a boss or co-worker pat you on the back several times a day. You need to be your own cheerleading squad. But what can you do to reinforce your successes?

    Tips for rewarding yourself when you work alone
    1. Keep track of business metrics. For example:

    • number of clients
    • revenue
    • hours worked
    • leads generated
    • biggest sale
    • highest consulting fee charged

    2. Give yourself incentives. If you increase a metric to a certain goal level, reward yourself. A dinner at a great restaurant, time at a spa, a latte, an hour of bicycle rental, a vacation, a new book — no matter whether you pick a small or large incentive, do reward yourself.

    3. Keep track of emails, cards and comments from happy clients and business associates. One consultant I know has a "rainy day box" where she keeps such mementos. Whenever she’s having a bad day, she opens the box and reminds herself of a past success.

    4. Focus on your own success. Don’t compare yourself to friends or associates who work in totally different fields, businesses and environments. A few years ago, I got caught up in downplaying my own success, just because a local marketing consulting firm seemed to be  doing better than I was. In time, I realized the owners had come from wealth, had no children, had two people running the business full-time and so on. I wasn’t comparing apples to apples.

    5. Network. Make connections with new people. The bigger your support network, the more you can achieve and give back.

    Should you subcontract?

    When you’ve got too much work on your plate, you may start thinking about farming out work to subcontractors. It’s tempting to look at the work available and consider that you could still mark it up and make money for doing nothing. However, the realities of hiring subcontractors should not be taken lightly.

    In hiring subcontractors, you become a project manager. You’ll be entrusting projects to someone other than yourself. If you’ve got specialized knowledge or you thrive on control, this may be challenging for you. It can also be a problem if the subcontractors you hire don’t deliver as promised. At the end of the day, you’re still the one responsible for meeting your client’s contractual obligations.

    You’ll also need to pay your subcontractors. If your client fails to pay you — on time or at all — you’ll still need to write cheques to the people doing work for you. Make sure you have money in the bank — or a good line of credit — or that you’ve established pay timelines that allow you to have money in hand before you pay your subcontractors. Don’t try to squeeze your subcontractors by delaying payment. They may refuse to deliver projects until paid — and they wouldn’t be in the wrong.

    In hiring subcontractors, you’ll need to spend administrative and project management time. You’ll be dealing with both the client and your subcontractors. Be sure to mark up your subcontractors’ time so that you cover this.

    That being said, hiring subcontractors may be the smartest thing you could ever do. Just don’t assume it’s easy street.

    Friday 5: top 5 sales pitch tips

    Via Shaun Brown comes this week’s Friday 5: a list of the top 5 sales pitch tips. He emphasizes the importance of audience participation:

    The more rapport you have with an individual or a group, the more receptive they will be to your message.

    Many consultants launch right into a sales pitch, instead of taking time to connect with their audiences. It makes sense to build rapport, especially in a business like consulting. You’re really selling yourself — your skills, expertise, approach and personality. If you can’t build a connection with the people evaluating your services, you’ll never win.

    Hallowe’en for the work from home worker

    Happy Hallowe’en! Ah, Hallowe’en in the work place. On a day like today, many corporate offices shed their uptight images and allow employees to dress up and party. When I worked for one software company about 10 years ago, I put on a pirate hat and hook and grabbed a sword and cape. Under the cape, I had taped several floppy disks. I was a software pirate, of course. That went over well with my fellow software workers.

    But what do you do when you work from home? Well, I don’t dress up on my own and I don’t go to an office Hallowe’en party on Hallowe’en. Over the years, I have managed to crash other companies’ office parties, though. But no plans for that this year. I’ll leave the dressing up to my son. Of course, because of the flexibility of working from home, I can spend all day — all week if I want — celebrating Hallowe’en with him. And that’s better than any office party.

    Related:
    Big list of reasons to become a consultant

    Server outage — connection restored

    Just a quick note to say that the power in my office went out for a few hours today. Everything is up and running again. So, if you’ve sent an email or been unable to access this site, you should be able to do so now. Sorry for any inconvenience. Thanks for your patience! IT woes plague all of us from time to time.

    What do you do when you have too much business?

    As your consulting business grows in popularity, you may find yourself in the favourable position of having too much business. That excess of work means too many leads coming in, too many requests from repeat clients and too many referrals from people who know and trust your work. As great as this situation sounds — it is a nice problem to have — it can be a bit overwhelming the first time it happens. So how do you work through it?

    What to do when you’re overworked:

    1. Refer new clients to friends who work in the same field. I’ve had many referrals from my friend Anne, who has taken two maternity leaves. In turn, I’ve referred work back to her when I was on maternity leave, ill or busy with other projects.
    2. Outsource. Hire some subcontractors to do the job for you.
    3. Raise your rates. Price should appear where supply and demand meet. If you’ve got too much demand, raise your rates. Try this with new clients and not-so-favoured clients first.
    4. Delay your start date. Say you’re available in two weeks, a month, two months or some other specific time. Clients seeking professionals realize that the best, most experienced consultants can rarely start a project right away.
    5. Hire an intern. Get someone else to do routine and administrative work.
    6. Stop doing non-consulting work. Hire an accountant, office cleaner, photocopy shop or other party to do the non-consulting work you have. If you can make $150 an hour doing marketing consulting, why waste your time on cleaning the office, when you can hire someone for $20 an hour?
    7. Pace your proposals. Try to do several proposals at once, so that you can pick the cream of the crop.

    Having too many projects on your plate is a great situation for any consultant. But struggling with the realities for the first time can be a challenge when you’re just weeks or months away from the feast or famine stage. Just take a deep breath and pick a strategy that works for you.

    Side job – journalism fellowship

    Interested in taking on a side job? Lisa Manfield, who works in marketing for The Tyee newspaper, mentions that her paper is offering $5,000 journalism fellowships. According to The Tyee:

    The fellowships are $5000 each, and go to independent journalists wanting to report a series of articles that educate citizens about important issues in British Columbia.

    Entries for this round are due Dec. 15, 2007….Winners will be announced Jan. 31, 2008. The resulting series — each one consisting of three or more articles of at least 1000 words each — will be published on The Tyee, and made available to other publications, pending approval by the authors.

    If you dabble in freelance writing, you might want to check out the fellowships.

    Related to freelance writing side jobs:

    Friday 5: gain 5 hours a week

    As part of our regular Friday Five series, here’s a list of ways to gain five hours a week. Hot tip #2 stood out for me:

    Get good at saying ‘no’ to people.

    I’ve always been one of those people who’ll do anything to help another person. But, as my marketing consultant website shot to the top of the search engines, I found that I was inundated with requests for (free) help. I had to start saying "no". But then I realized that I could share some of my experience through Become a Consultant Blog here at Consultant Journal. I may not offer quite as much one-to-one guidance, but I like to think that I’m able to help more people at one time now.

    Should you hire an invoice factoring company?

    After the post on invoice factoring, many readers wanted to know if they should hire an invoice factoring company. As with many other questions, it depends.

    Do you need to hire an invoice factoring company?

    • You have poor cash flow.
    • You spend a lot of time on invoice processing.
    • You waste time in chasing unpaid invoices.
    • You frequently run into clients who are slow to pay — or who don’t pay at all.
    • Your clients are reluctant to pay deposits, but you need cash in hand to buy supplies, hire subcontractors or pay for other necessities (like your rent).
    • You feel stressed out when you have to wait for an invoice to be paid.
    • You can see opportunities to make more money by investing the payment now, rather than waiting.

    An invoice factoring company may charge a 20% fee (or more or less), but, depending on your unique circumstances, you may find that a bargain.

    How’s your work-life balance? |Work-life balance

    Work-life balance comes up a lot when I talk about the reasons to become a consultant.  I love consulting because of the many non-financial rewards it’s brought me. (Of course, I love the financial rewards too.) Flexibility, time with family, freedom to travel, and so on. It’s great when you can call your own shots.

    But, when you have your office in your home, it can sometimes be hard to maintain a work-life balance. I used to have my home office in a corner of my living room. That made it hard to ever tear myself away from work. Now I have a larger home and I use one bedroom (the one with the best view!) for my home office. It helps to be able to close the door on work. Otherwise, when I’m watching a movie or making dinner, the "ding" of new email is likely to pull me back. I don’t have that problem anymore.

    How’s your work-life balance? Do you feel in tune with yourself, regardless of whether you work for yourself or someone else?

    Related to work-life balance:

    Friday 5: tips for success in consulting

    As part of my Friday Five series of top five lists, here comes Brian Hewitt’s 5 tips for success in IT consulting. Even though he mentions IT consulting, the list offers good advice for people working in just about any consulting field. Consider Brian’s thoughts about  "throwaway interviews" with prospective clients:

    A “throw away interview” is an interview for a job I’m almost certain I either won’t get based on my qualifications, or am not likely to take if offered. (Some “throw aways” have surprised me and turned into great contracts!) It’s a great way to get practice, and develop your personal sales pitch and I.T. anecdotes.

    Practicing your basic selling skills and honing your pitch are great ideas — as long as you’ve got the time. Of course, if you’re truly strapped for time, you must already be doing a great job with sales and marketing.

    Stop buying your clients lunch

    When you want to thank a client, it’s tempting to treat them to lunch. Good food, good wine, good conversation — they all go a long way toward making a client feel great. But, if you can avoid it, don’t do it.

    At least, don’t do it if you want to improve your tax situation. Meals & entertainment only result in a 50% tax write off. You can write off gifts worth up to $25.

    Put your name on your website

    New consultants often put together websites to generate leads and provide an online presence for their business. But there’s a critical mistake that many new consultants make. They don’t put their names on their websites.

    The reasoning behind this makes sense at first. When you’re new and striving to look credible, it seems better to build up your company’s name. But even major companies include the biographies of their CEOs, VPs, directors and other senior staff. And that’s when they have the credibility of years of business continuity, global branding campaigns and customer loyalty.

    If you’re seeking to build your brand, you’ve got to realize that, as an independent consultant, that brand is you. People connect with people. Until you’ve built up your business, clients are going to turn to you for you — the unique value you can provide. Your skills, your experience, your personality, your status as an independent consultant. That’s what clients are buying. You. Plain and simple. So put your name and bio on your website.

    Related

    What to look for in a home business

    A fool and his money are soon parted…so, if you’re thinking of starting a home business and you want to make smart decisions, you may want to read 5 things to look for in a home business.

    In starting a business, you also want to look at the barriers to entry. Even though starting a consulting business is cheap, it’s hard for just anyone to hang out their shingle and copy your business. That’s because consulting depends on knowledge. If you position your business to draw from your unique knowledge, you’ll create a barrier to entry for copycats. For example, when I started in freelance writing, I carved out a niche in writing marketing communications materials for high tech companies. Few writers have the skills to do marketing communications, let alone understand high tech subjects. Not only did I have few competitors, but my specialized knowledge allowed me to command high consulting fees.

    Related:

    Why I’m posting 3 days a week

    If you’re a regular reader, you may have noticed that, in the last month or two, I’ve dropped to posting 3 days a week. I’ve kept the reason secret till now. A week ago, I gave birth to my second child. So, although I’ll be posting on Consultant Journal, I will only be doing so about three times per week. I will also be very slow in responding to email messages from readers…at least for the next few weeks.

    We’re all doing fine and everyone is healthy. I look forward to my growing family…and to returning to more regular updates here in the weeks and months to come.

    Invoice factoring | Factoring invoice frees money

    Invoice factoring — many small businesses turn to invoice factoring as a way of improving their cash flow. Invoice factoring involves selling your accounts receivable to another company. For example, you may receive 80% of the invoice value — the factoring company gambles that they’ll be able to collect on 100%.

    Benefits of invoice factoring

    Depending on the terms of your contract, the factoring company will pay you upfront, assume the risk of bad debt, handle invoice processing, deposit checks, enter payments and write up reports.

    If you start using invoice factoring, you won’t have to worry about giving your clients early payment discounts. You can ask for lower deposit amounts, because you’ll get money from the factoring company right away. Invoice factoring sounds like a great way to improve your business’s viability without increasing your risk.

    Related to invoice factoring

    Multiple streams of income — why strive for it?

    Passive income is one of those concepts that eluded me until I was in my mid- to late-20s. I grew up in a family of modest means. I figured that, if I went to university and worked hard, I’d be able to get ahead in life. Along the way, I realized that taking control of my own destiny — by becoming a consultant — would allow me to enjoy a richer life. But I was in the middle of my MBA before I realized the power of passive income.

    You see, if you’re a freelancer or consultant who goes from job to job, you’re someone who owns an outsourced job. And there’s nothing wrong with that. But the best way to make money is to discover ways to turn that outsourced job into passive income.

    Now I’m not suggesting you give up on consulting. No way. But I am suggesting you find ways to create efficiencies in your work. As a consultant, you’re an information broker. Look for ways to sell that information over and over again. Templates, books, hotlines, websites, articles, seminars, lectures, courses and so on.

    There’s no need to strive for all those things at once. Once you’ve established yourself as a consultant, look for other ways to build on your success. Tackle one project at a time. And, hey, you don’t need an MBA to do it.

    5 pitfalls in choosing a domain name

    If you’re shopping around for a website address for your business, you’ll want to read Chitika’s 5 tips for choosing a domain name. Just as it’s a challenge to think of a name for your business, it’s an even bigger challenge to think of a web address. Odd spellings, departures from .com  strange word combinations can make it hard to build a web presence.

    Of course, you’ll want to run your chosen names past a few people. Read the list of worst domain names and you’ll see why.

    Related to choosing a domain name

    Guest post: Finance, Exercise & Consulting

    A Rather Obvious Metaphor for Personal Finance Couched in a True Story About Physical Fitness

    This is a guest post from J.D. Roth. J.D. writes about smart personal finance at Get Rich Slowly. In the past he’s done both blog- and computer-consulting.

    Exercise is a funny thing. When you start a fitness regimen, you feel awful, especially if it’s been months (or years) since you’ve been physically active. The first couple of weeks can be grueling. But once you make it a habit, once you find the groove, exercise can become exhilarating, even addictive.

    During the summer of 1997, I lost 40 pounds. My ten-year high school reunion was approaching, and I wanted to look good. I made it a goal to get fit.

    On May 8th — clocking in at 200 big ones — I got on a bicycle and rode 2.4 miles. I felt terrible. My shorts barely fit. I moved slowly. I had to get off and walk at the big hill. I had no endurance.

    I felt like a cow on wheels.

    That first ride was short and painful. Many people claim that the first time you make any sort of change is the most important. I disagree. I think the second ride was more important than the first. Anyone can take just one ride. It took tremendous force of will for me to get back on that bike again May 9th.

    But I did get back in the saddle, and then again the following day. I didn’t ride everyday, but I stuck to it as best I could. I kept reminding myself of the ten-year reunion.

    Progress was slow at first. My mental fitness changed before any significant change to my physical fitness occurred. (Now I know that must always be true, but back then it seemed odd.) But eventually changes did happen.

    My strength improved. My belly shrunk. Then one day I made it to the top of the hill without having to walk the bike. Such a small victory, but so important, too! I felt a sense of accomplishment all out of proportion with the actual achievement.

    My rides began to lengthen: 3-1/2 miles, five, ten. I would reach my normal turnaround spot and tell myself, “I can go farther today!” And I would!

    By the middle of August, I was riding ten miles in half an hour, when once I could only ride five. One afternoon, on a lark, I spent ninety minutes riding 25 miles through the Oregon countryside. It was awesome. I felt awesome. My legs looked awesome. I was in the best condition of my life.

    In fact, by the time autumn gave way to winter, I had lost 42 pounds. When my class reunion rolled around, I was happy to attend. I was proud of what I had accomplished.

    But it didn’t happen overnight. First, I had to get on the bike. More than that — I had to get back out there a second day.

    Related:


     

    Flip That House casting call

    My Become a House Flipper post has generated a lot of interest — most recently from the producer of Flip That House. Producer John Ziomek of Flip That House writes:

    My name is John Ziomek and I am a producer on Flip That House! If any of your readers are about to flip a house, I would love to speak with them. We are currently casting for our fourth season and interested in speaking with good people with quality projects.

    Sounds like fun. If you’re interested, contact john.ziomek@arp.tv.

    Passive income idea | Idea of the week

    Passive income idea of the week — here’s a great idea for generating passive income (money that comes through the door without requiring you to lift a finger).

    If you often find yourself recommending services to your clients and colleagues, check into referral fees. For example, marketing consultants often recommend copywriters, graphic designers, web developers and printers. And real estate agents often recommend everyone from home inspectors to painters. Find out if you can capture a small share of revenue — between 5 and 15 percent — for successful referrals. You’ll make money for something you’re doing anyway.

    Friday 5: writing winning proposals

    Here’s this week’s Friday Five, a hand-selected top 5 list. This week, learn 5 ways to start writing winning proposals. Chris notes:

    Provide references: Buyers may not take the time to contact your references, but providing them up front speaks leaps and bounds about how you believe in and back up your work.

    Make sure you have permission before you start handing out names. A surprised or angry reference won’t make much of a reference. And rotate your contacts. If your references get tired of fielding calls, they’ll be less enthusiastic and may ask to be removed from your list. It’s better to change things up. Besides, you probably need to handpick a list of references for every proposal.

    Related to proposals

    Business career assessment test | Assessment workb

    A business career assessment test can help you figure out what kind of consulting business you should be running. Although a business career assessment test can run from something like the Myers-Brigg personality test to a skills inventory, it’s a handy way to discover the right kind of consulting business for you. Even if you’ve already started a consulting business, going through an assessment or skills inventory can help you look at related services and businesses that might make you more money.

    Related to business career assessment test

    Consulting business ideas
    Discover Your Inner Consultant

    Some real-life thoughts about firing customers

    Firing your customers can be the most freeing and profitable decision you ever make. If you haven’t seen some of the real life comments in "Have you ever fired a client?", take a look now.

    According to a comment from Bob the Builder (cute nickname, Bob):

    You can usually tell at the outset who’s going to drive you crazy. You should just go with your gut. The people who seem picky and annoying are the ones who always end up being picky and annoying. I’ve been a construction consultant for a while now and it never fails.

    The customer isn’t always right. Pick and choose your battles. Sometimes, it makes sense to go out of your way for a customer. In other cases, it’s a waste of time. You’re in business to make money. Remember to consider your long-term profitability.

    Friday 5: Top 5 reasons to work from home

    Happy Friday! It’s time for the Friday Five. Via One Healthy Sucker, here are the top 5 reasons to work from home. For #5:

    "Work in your pajamas/don’t have to get dressed"

    Even if you do get dressed, you can save a lot of money on clothing by working from home.
    You can make do with more casual clothing, saving your splurges for the garb you wear to meet clients — or for what you wear in your offtime.

    When a client doesn’t pay

    Consultants rarely get paid 100% upfront. In most cases, consultants take a small deposit, then invoice at key milestones. But what do you do if a client doesn’t pay?

    Tips for managing deadbeat clients

    • Send the invoice again with a reminder. It’s possible someone lost track of it.
    • Charge interest on overdue accounts — for best results, mention that in your contract.
    • Refuse to deliver further work until you’re paid.
    • Send a demand letter, giving the client a chance to pay. Note that you’ll take further action if the invoice is not paid.
    • If the demand letter is ignored, file in small claims court. It’s inexpensive and relatively simple.

    Remember that, regardless of whether they want to use your work, the client still needs to pay you.

    You’re in business to make money

    I recently overheard a marketer say:

    "If you’re in business to make money, you’ve got it dead wrong. You’re not in business to make money. You’re in business to meet needs."

    When I started out in marketing, I thought this was true. But, over the years, I’ve realized that it’s not quite true. It should sound something more like:

    "You’re not in business to make money. You’re in business to meet needs in a profitable way."

    You see, if you focus just on meeting client needs, you’ll have happy clients, but you may not have a sustainable business model. You definitely need to find a fit by selling to the right clients. But sometimes you need to fire a few customers. If you get wound up in serving the needs of customers who aren’t profitable, you’re going to have a hard time breaking even. And then you won’t be able to meet anyone’s needs.

    Remember: you’re in business to make money. If you want to be able to meet the needs of your clients, you have to consider return on investment. Ultimately, meeting the needs of your clients means making sure that you’re able to help yourself, too.

    Friday 5: top 5 ways to spark new marketing ideas

    Welcome to this week’s Friday 5! Here’s a list of the top 5 ways to spark new marketing ideas, via Matt J. McDonald. Check out this question:

    Is it better to be the first or be the best?

    We hear a lot about "first mover advantage". That’s the idea that the first business to enter a market can gain control of resources, such as locations, trademarks, patents, reputation, profits, employees and so on. But is it impossible to enter a market when you’re not the first entrant? Of course not.

    When I started my marketing consulting business, there were already many marketing consultants in Vancouver. Almost all of them had more experience, more education and more established reputations. But I recognized that I could offer:

    • specialized skills — my knowledge of the high tech sector
    • low overhead — I could turn a bigger profit than established marketing agencies because I ran my business from home
    • quick turnarounds — I was new to the market, so I could take on "rush jobs" or flip projects overnight
    • services for small businesses — whereas other consultants were targeting big companies, such as telecommunications firms and banks, I focused on startups and small businesses

    Today, I’m a well established player in the Vancouver marketing consultant scene and beyond. If you think you can’t get into consulting because it’s all been done, don’t be so sure.

     

    Friday 5: Top 5 business start-up myths

    This week’s Friday 5 comes from Business Opportunities and Ideas. Check out the top 5 business start-up myths. Myth #2 says:

    Myth No. 2: It takes years to start a business from scratch.

    Fact: Most businesses are established within six months, but those thinking about or avoiding starting a business tend to assume that it takes substantially longer, on average, deterring some from starting up.

    When I started my consulting business, I started making money within a couple of months. It wasn’t long till I gave up my day job and officially became a consultant.

    SEO, what is it good for?

    Last week, I cautioned readers about SEO scams. Some readers wanted to know if they should bother with search engine optimization. After all, who looks for a consultant on a the web?

    Well, a lot of people. As I’ve mentioned before, my website helps me find new clients for my consulting business. I get lead after lead. And I rely heavily on search engine optimization to promote my consulting business. When you rank high in Google, you may see that prospective clients assume you’re credible. After all, Google thinks you’re credible, right?

    Have you had any luck with search engine optimization?

    Conclusion: Interview with Mary Kastle

    When you think consulting, you might be tempted to think of business consulting or IT consulting — or, if you’re a bit more fanciful, you might let your mind wander to freelance work, such as writing and graphic design. But the world offers a host of business ideas that share kinship with consulting. That’s why, in my Discover Your Inner Consultant workbook, I encourage consideration of all life experiences, not just those that seem like consulting.

    To show just how "non-consulting" businesses can be similar to consulting, I’ve been interviewing musician Mary Kastle. In part 1, Mary explained how she got into the music business and what her work includes. In part 2, she mused over the similarities between musicians and consultants — and how she manages the "business" and "creative" sides of herself. This time, Mary talks about her skills.

    Interview with musician Mary Kastle, part 3

    What skills do you need to do what you do?

    The most important thing is probably confidence. There is a lot (and I mean a LOT) of rejection in this business. It’s not always personal, many times your "package" is just not exactly what they’re looking for, and you need to be able to take that with a grain of salt and keep going. I think too that as you grow in your own career, if you can develop an inner confidence about what you do and not worry about conforming to everyone’s image of what you should be, people are actually more attracted to you and your art. It’s tough but it’s worth it.

    Second, you need to be good with people. Music is by-and-large a networking business and there is so much ass-kissing that goes on, people really respect when you can actually be genuine with them. The other side to this is that you need to be able to listen to people and understand what they need. People get tired of you quickly if you are only thinking of your own goals all the time. Many times you meet people but the timing is not right for you to work together. It’s important to respect the relationship regardless and nurture a real connection as you might meet again someday under other circumstances. It’s also quite a small community so you do run into people again and again.

    Third, talent helps. There are more and more musicians in the world everyday trying to make a go of it. If you really want to stand out you have to be more interesting than the others in some kind of way. Honing your skills and stage presence are a very important part of developing your talent and never wasted. The cool thing though is that it doesn’t need to be any particular thing, it just needs to be the most dynamic or interesting side of you in an exaggerated form.

    Fourth, persistence and tenacity. Especially since the music has kind of imploded and the internet took over, unless you are a blonde bombshell with an overnight hit (Britney Spears type) the only way to be successful in the long run is to stick around for the long run. There is just no such thing as an overnight success in this business and you’ll have to face a ton of rejection before you eventually build a strong fan base that will regularly come to your shows and seek out your music at all costs. 

    How did you develop those skills?In Discover Your Inner Consultant, I encourage people to look at their whole life, not just their work life, when they reflect on their skills. What shaped you?

    So many things have helped me develop along the way. I think experience is the greatest teacher and I’m fortunate that I kicked myself in the ass when I was 13 and decided this was it, so by the time I was 20 I had already been in a couple of bands, recorded some crappy albums and figured out what not to do. Going to university was definitely another great teacher. Being judged and graded and generally put under the microscope for your musical talent for years is an incredible strength builder in that you have to learn how to take the opinions of "the powers that be" with a grain of salt and learn how to be true to your inner musical voice.

    I’ve also had some great friends (and family) along the way that kept me going and supported me at my shows and would support me when things weren’t going so rosy. I also had friends that would ask me “why are you doing this? Why don’t you just get a real job?” etc.. That was very valuable, in retrospect, because it continually tested my own inner desire to pursue my music and develop my own voice.

    I’m lucky because I’m naturally a people-person so I’ve always liked connecting with people and that is transferring itself to the stage. My time working in piano bars was invaluable to getting comfortable being alone in the spotlight and just going with the flow of the crowd and feeling out the vibe of the room.

    Did you start in this field on a full-time basis? Do you work at it full-time now? Do you have (or have you ever had) any second jobs or side jobs to keep money flowing?

    I’ve always worked at music part-time. There have been times when I’ve done it full-time but those gigs were not really my bag (like when I worked on a cruise ship and so on.) Doing my original music full-time is my current goal, but even then, most musicians can do it full-time when their album sales start supplementing touring revenue etc. I used to teach music to supplement my gig income but I’m not that into teaching. Lately I’ve gotten into the arts admin side of things and now I’m working at a small label learning the ropes and having fun working in the business in a different way. It also gives me flexibility to tour and keep working on my own career.

    Mary, thanks for doing this interview. I hope that readers are able to use your story to inspire their own businesses, whether they become consultants, overhaul their existing consulting gigs or go in a completely different direction. What’s your latest album and where can people see and hear you?

    My latest album is my first EP which was released in January. It’s called Fresh Air and it’s available through CD Baby and on iTunes (search Mary Kastle). People can check out the music on my website www.marykastle.com and at www.myspace.com/marykastle

    Related

    Business Christmas gift idea | Christmas gifts

    Business Christmas gift idea — start thinking about business Christmas gift ideas now, before it’s too late to place an order. As a business, you need to start thinking about the holiday season well in advance of the actual holidays. Consider the following tips.

    Choosing a business Christmas gift idea

    1. Steer away from "Christmas" and instead go with the more sensitive "holiday gift" or "winter gift". Unless you’re certain all your customers celebrate Christmas, why risk offending someone to whom you only hoped to share celebration?
    2. Think about whether the recipient will be available to enjoy your gift. As lovely as fruit baskets are, they may go bad while your intended recipient is away on vacation or a conference.
    3. Order in bulk. Give all your contacts the same gift, so that you can take advantage of discounts and streamline the process.
    4. Tier your customers. Set price points for your best, medium and lowest value customers, as well as for customers you’re worried about losing. You can still buy the same gifts for customers within the same tier. At the very least, send a holiday card.
    5. Include a personalized business Christmas card.

    Related to business Christmas gift idea:

    Friday 5: Top 5 tips for using universities

    This week’s Friday 5 comes from SCORE’s list of the top 5 tips for using colleges and universities to promote your business. SCORE concentrates on the many programs available from colleges and universities. But some other options:

    • hire a student to help with lead generation, administrative tasks or direct marketing
    • gain free business advice from a senior student who needs to do work for a portfolio
    • sponsor a program or workshop and promote your business to students, if it’s a fit
    • speak at a school class or event and gain feedback from sharp students
    • ask if your specific business problem would fit into any upcoming class projects

    Watch out for SEO scams

    If you’ve got a website or you’re thinking about building one, watch out for SEO scam artists. Search engine optimization — a process of building your website to do well for certain search engine searches — is a business fraught with scams and half-truths. There are plenty of people willing to take your money and give you little in return.

    One of my biggest pet peeves is the group of web designers who think search engine optimization simply involves putting a few words into meta tags. They tell their clients that they’ve SEO’d the client’s site, when they’ve barely scratched the surface. Other web designers simply pick their own words for your keyword terms without doing any research.

    Before you shell out money for a website or SEO, make sure the person you’ve hiring actually understands what SEO is. Ask them how they research terms and what sorts of things they include in SEO. If they can’t provide a good answer, run away.

    Interview with musician Mary Kastle, part 2

    If you’re trying to reinvent your consulting business or start a new one, it’s important to realize the wide variety of  consulting business ideas available. Open your mind, if you want to Discover Your Inner Consultant.

    In part one of my interview with musician Mary Kastle, we discussed how she got into the music business and what she does as part of her job. It’s important to understand that the performing business involves more than "just" writing and playing music. This time, I ask how a musician is like a consultant.

    Interview with Mary Kastle, part 2

    How is being a musician like being a consultant?

    I think to be successful you constantly have to assess the needs of the people you’re working for, which in a musician’s case is the audience, the talent buyer, the venue, and even yourself.

    It all starts with the talent buyer at the venue you’re trying to book into. They are mainly concerned with whether you will be able to draw a crowd and whether your music is suitable for their venue. I think you have to be a good listener and try to put yourself in their shoes. If they are really concerned with filling the place, you might have to explain all the different ways you’re going to promote the show or even suggest alternative ways to bring people in, like get a local musician to do an opening set.

    Before I even walk onstage, I pay attention to who’s coming into the audience and what type of music is playing on the stereo. When I’m performing, I’m obviously there to perform my own music but if I see the crowd getting restless I’ll throw in a cover tune, something familiar that gives their mind a rest from trying to absorb new music. If it’s a younger crowd, I might throw in something fairly current, like a Pearl Jam tune or some rock ‘n roll thing they can groove to. If it’s an older crowd I might play Elton John or Simon & Garfunkel that’s more from their era.

    Recently I’ve started to think about where the industry is at and how I can fit in to that without totally compromising my artistic integrity. For instance, the bands really making it these days are largely in the indie-rock genre so I need to figure out how I can appeal to that market without totally changing my sound. What is it that people love about the Arcade Fires and Hot Hot Heat’s of the world?

    Finally, I also work for the artist inside and have to almost separate myself from that side of me to assess what the artist needs to keep creating. When you’re trying to get the business side of things going on, it can be very encompassing and take a lot of mental energy. I need to pay attention to the (sometimes dim) voice inside that needs to have time to just explore concepts, play without the clock ticking, and create freely to develop new ideas. 

    Next week: part 3 of Consultant Journal’s interview with Mary Kastle.

    Related:
    Part 1: interview with musician Mary Kastle

    It’s Labour Day: take a break

    Happy Labour Day! Well, Happy Labour Day to those in Canada and the US (okay, Happy Labor Day to you). If you’re from another country, you’re probably wondering what I’m talking about, since most of the world celebrates Labour Day in May.

    Canada has celebrated Labour Day on the first day of Monday since the late 1800s. Although unions often have Labour Day picnics, most Canadians see today as the end of summer. It’s a great time to have a barbecue, day at the beach or last hurrah at the cottage.

    Fortunately, since I live in beautiful British Columbia, today is hardly the last day of summer. The weather doesn’t really change here till early October. Still, today serves a reminder that winter is just around the corner.

    I’m glad I’m self-employed, though. Every weekend can be a long weekend, if I like.

    Friday 5: Top 5 business lies

    Our weekly Friday 5 list comes from Fast Company’s top 5 business lies. This one rings especially true:

    Lie: "This is business, it isn’t personal."


    The last time I heard that lie, I was in the middle of suing a deadbeat client. For some reason, people seem to think they can act like jerks, as long as it’s in the name of business. They try to use the "this is isn’t personal" line to make you feel like you’re wrong to have any feelings about right and wrong. I disagree. Everything is personal. Things aren’t morality neutral just because they’re in a business setting.(Fortunately, the judge agreed with me and I won.)

    Finding consulting jobs

    Scott writes in with this question:
    I am new to the consultant business. I have no idea if anyone has had any success with consultant /headhunter sites or consultant job search sites.

    I\’m looking for assignments up to 12 months. I am in the business/tax/management areas. Does anyone have any suggestions where to start? I would consider pay sites also.

    As I mentioned in my post on Rentacoder, many consulting and freelance gig websites seem to be dominated by low bidders. I’m not sure they’re always a great way to go, although it may be worth considering something like HotGigs.

    I usually find my best work through leads that come to my website or through referrals. However, do you readers have any ideas?

    More posts on finding work:

    Marketing and lead generation articles

    Read your email

    Once or twice a month, I use email to interact with a customer service rep or technical support rep from a company. I’ve sent emails about everything from my tax return software to business insurance. In about half of all cases, the email I receive from the customer service team blatantly ignores the email I sent.

    I don’t mean that I got a generic response. I mean that the rep never took the time to read and understand my message. For example, when I emailed Quicktax about using their tax return software when I needed to show a change of home business locations, I got a long (and irrelevant) email about writing off moving expenses for people moving to go to university or a new job. Even though I’d mentioned the exact business tax return form and used the term "business use of home", the rep sent a completely irrelevant email.

    As a small business owner, you’ll receive email from clients, vendors, partners and contacts. Take the time to read each email carefully. Don’t glance down the email, see one word and dash off a response. If you really want to market on a one-to-one basis, you need to make sure every communication is relevant. Otherwise, you’re not only wasting your time, you’re risking entire relationships — between the recipient and you, your company and your brand. Read carefully. Write slowly. It matters.

    Interview with Mary Kastle, musician

    In encouraging readers to Discover Your Inner Consultant, I’ve emphasized the wide variety of ways in which you can be self-employed as a consultant. My list of consulting business ideas includes many businesses that might not seem like consulting. But, if you’re selling your knowledge and experience to help people solve problems, you’ve a consultant.

    I’ve known musician Mary Kastle for more than 10 years. Recently, I had the opportunity to see her perform and we chatted about her business afterwards. It struck me that she shares many of the skills and qualities I associate with consultants. I asked her if she’d like to do an interview for Consultant Journal and she quickly said yes.

    Interview with Mary Kastle

    When did you get interested in a music career?
    I remember lying on my bed when I was about 7 years old dreaming about being a singer like Paula Abdul and Debbie Gibson, but thinking “I could never do that because I’m not American”. I was already playing piano then but it wasn’t coming together yet. Then when I was about 13, Sarah McLachlan hit the big time and she was right from Vancouver. That’s when my brain starting realizing it might be possible for me to do it too, so I found a singing teacher and came to the conclusion that being a musician was my life’s path.

    Did you think you’d end up going out on your own? What prompted you to do it?
    I wrote my first song when I was about 7 or 8 years old. I used to sit in my sister’s room and read her poems while she did her homework. So, when I started writing my own and putting them to music, it felt totally natural. I’ve always had a songwriter instinct and a strong independent streak, which combined have naturally led me to always do my own thing.

    What does your work include?
    At this stage of my career I have had to take on a multitude of tasks to get the ball rolling. It starts with writing the song which includes a lot of different tasks in itself. Writing the lyrics, the melody, the chords, coming up with an arrangement, developing the concept, editing and honing it until it is done. Writing a song can be a long or very short process, sometimes if you get lucky it’ll just come out in one sitting and you’re done, other times I’ve laboured for months over a song, if not years sometimes.

    I practice a lot to keep the songs fresh and keep my technique up to speed. Music is definitely a “use it or lose it” situation which is why I try and play live as much as possible.

    Playing live requires me to book my own gigs which includes contacting the venues, finding out who the entertainment booker is, sending them something to listen to and then following up to confirm a date.

    Promoting a show is probably one of the biggest tasks (or promoting a tour on a bigger scale). This involves designing or contracting the design of a poster, getting them printed, posting them all over town (or bribing someone to do it for you), writing a press release, sending it out and following up with the press several times to solicit interviews, rehearsing with the band, sending out a newsletter to your fans, scheduling any possible radio and/or tv promotion prior to the event (more likely for a tour), getting a great outfit to wear and then rocking out and putting on a great show.

    Recording is an ongoing process that requires me to constantly seek out new producers and record tracks with them to see if we’re a good fit. At this point I’m still looking for Mr. Right that will be the producer for my next album but the trial phase is fun too.

    Networking is an ongoing part of what I do and probably the most important as well.

    There are a lot of administrative things to do like grant applications, filling out royalty forms, doing website/Myspace updates, writing marketing plans, tour planning, etc etc.

    Next week: part 2 of my interview with Mary Kastle

    Friday 5: top 5 signs you’re charging too little

    Via Dane Carlson, here’s this week’s Friday 5: the top 5 signs you’re charging too little. You may need to raise your consulting fees if this one rings true:

    "You never run out of work, yet you are subsisting on beans and ramen noodles."

    I’ve got a friend who made as much as I did last year, but she had to work much harder. She charges almost a third of what I do. She does outstanding work and she’s very experienced. She wouldn’t need to work as hard if she charged more. Sure, some companies would balk at her prices, but she’d make more from those who stuck around. And there’s obviously room to increase her prices, since I’m charging almost three times as much.

    Related to charging too little

    What do you do when you have too much business?

    Land line or cell phone line?

    A reader wrote in to ask about telephone options for his consulting business.

    "Should I get a land line or cell phone for my home business?"

    Forgive me for sounding like an economist, but it depends. If you’re frequently out of your office or perhaps working from a mobile office, such as your car or a coffee shop, a cell phone may be the best option. With a cell phone, you can be in constant contact with clients and business partners.

    However, with a land line, you may see lower costs. Mobile phone plans can be expensive, whereas land lines tend to be a bit cheaper, especially for long distance calls.

    I’ve got a land line and a cell phone. But my cell phone consists of a $50 phone that came with $50 in calling credits. I pay $10 a month for 40 minutes of access time. I use my cell for checking my home office voice mail, making quick calls to clients and, when necessary, for "emergency" business calls. Wherever possible, I call back from a land line. This saves money, ensures a great connection, and forces me to slow down and focus on the person I’m calling. I almost never make calls from my car. In fact, I try to meet with clients near my home, so that I avoid needing to use my car in the first place.

    I suppose you could call me frugal. But I’m a big believer in managing the cost of doing business. I run a busy consulting business without needing to spend $100 or $200 a month on a cell phone. Instead, I can put that money into my own pocket or into revenue-generating activities.

    How about you? Would you stick with just a cell phone line or do you need a land line too?

    From one client to many

    Any established client will tell you that it’s important to have more than one client. But how do you go from one client to many? Douglas Welch of Friends in Tech explains how one client’s referrals and contacts can help you build a full business:

    Be aware of the possibilities when dealing with your clients and their clients might just be your clients, someday.

    Finding new clients can be as easy as tapping into your network. In fact, when I hand out my business cards, I always provide two: one for the contact and one for when they refer me.

    Related:

    Friday 5: top 5 reasons to be an entrepreneur

    It’s Friday 5 time. Matt Inglot’s list of the top 5 reasons to be an entrepreneur is a pat on the back for those who’ve already made the leap — and an inspiration for those of you still toying with the idea of starting a business. Matt notes:

    While working a regular job isolates you from the risk of no return on bad ideas, it virtually nullifies the incredible return on good ones. Imagine coming up with a way to save your boss $30 000. You’ll be lucky to get a $500 bonus, and in all likelihood you will receive nothing at all.

    Matt’s spot on. If you save your own business $30,000, you’ll capture the entire amount. Likewise, if you come up with a way to generate more money for your own business, you’ll receive a larger share than you ever would from an employer. For example, last year, I came up with a new service for my consulting business to offer. Within 11 months, I was earning $700 a month *in profit* from that one idea — and I expect that number to climb further. That’s $700 in my pocket every month. If I’d done that for an employer, I’d get a thank you and perhaps a small year-end bonus.

    50 ways to increase your productivity

    Want to increase your productivity? Check out this list of 50 ways to increase your productivity, via Lifehack.

    Number 29 is good for a chuckle: go on an information diet. Given that the list of ways to increase your productivity runs to 50, just reading the article itself underscores the problem. I know I can waste a lot of time reading information online, though. When you consider email, blogs, websites, newspapers and instant messenger, it’s easy to fritter away a chunk of time. In recent months, I’ve worked to become more efficient with the information I consume.

    Where to store home office supplies

    • Keeping on top of your growing list of home office supplies can be a challenge. Even if you have a dedicated home office, it’s still a challenge to store all the supplies. If you find that you don’t have enough space for materials in your home office, try the following:
    • storage bins that slide under your bed
    • a storage ottoman in your living room
    • bins in your garage or storage locker
    • mini-storage rental
    • a bookcase cabinet with doors that you can place anywhere in your home
    • baskets in your closet or above your kitchen cabinets
    • shelves
    • a hutch for above your desk
    • filing cabinet, if you have space

    Be creative. There’s no rule that all your home office supplies need to be in your home office. If you insist on buying supplies in bulk, look around your home for places to keep them.

    Friday 5: top 5 biz travel nightmares

    Time for the Friday 5. American Chronicle shares the top 5 business travel nightmares. Number 3 was good for a chuckle:

    You are receiving the cold shoulder because you used the 6 words that every ticket or gate agent despises. “Do you know who I am” are the six most lethal words any passenger can use.

    One of my friends has a second job as a call center agent for an airline. Her regular job involves work in the medical industry. She recently had a call from an irate customer — who tried to power trip by emphasizing their role as a doctor. My friend tried not to laugh, since she actually sometimes works with the doctor in her usual job. That same doctor would never try power tripping my friend in the medical field, which goes to show you that some people break the world into "small people" and "big people". Unfortunately for the doctor, my friend will now always see her as one of those "small people", albeit with a different interpretation.

    Consulting and freelance deposits

    Setting your consulting fees is one thing, but do you ask clients to make a deposit when they hire you? Asking for a deposit poses several benefits.

    Benefits of a deposit

    • May help provide legal proof that you’ve entered a contract — money or "consideration" has changed hands
    • Reminds the client that they’ve entered a binding contract
    • Scares off some people who had no intention of ever paying you
    • Ensures you’ll receive at least something, if the client disappears without paying
    • Improves your cash flow situation, so you can pay your bills while you’re doing the work
    • Protects you if a client decides to cancel the contract before you start — when you’ve already turned away other paying work
    • Reduces the amount of credit you’re extending to the client
    • Allows the client to spread payments over a period of time
    • Provides some money for you to pay subcontractors and third parties

    Professionals expect deposits from their clients. Don’t be embarrassed to ask for money upfront.

    Related to deposits

    You don’t need a separate home office

    If you’re thinking about working from home, you don’t need a separate home office, according to Debra Ng. Just find somewhere to keep your files and your laptop — your kitchen table can do the rest.

    Setting up a home office really means finding somewhere to keep your work. You may find it easier to concentrate and switch to "work mode" if you have dedicated space. But just having a place for your things can help. A home office armoire may be a quick solution if you like having somewhere to keep everything without using up much space.

    Still, legions of independent consultants work from coffee shops and libraries. Just stick your laptop in a briefcase and you’re ready to go.

    Related to home office

    Friday 5: new top 5 series

    Welcome to the Friday 5. I’ve decided to introduce a weekly top 5 list, as a way of lightening up Consultant Journal and introducing readers to other blogs. For the next few weeks, I’ll be running a Friday 5 — a top 5 list that I’ve discovered. I invite readers to submit their own top 5 lists or to share their own thoughts in the comments (as always).

    Let’s kick off the Friday 5 with the top 5 mistakes in selling to small business owners, via Small Business Trends. If you’re practicing your basic selling skills, pay attention to this tip:

    Recognize that when you’re selling to small business, you’re on a series of dates with an owner. And since it’s so personal — because it’s their money, it’s their company, and it’s their problems….

    Aint that the truth. Owners of the newest, smallest businesses fret over every cent they spend. Some of them worry so much that they’ll nickel and dime you. I once had a guy ask if he could hire me in 15-minute increments. Um, no. It takes me that long to send out the quote and invoice for the work.

    Do you miss your commute?

    When I became a consultant, I gave up my commute. Now, together, my husband and I put about 5,000 km (3100 miles) on our car each year. Although that’s great for the pocketbook and for the environment, it did mean giving up a few things.

    I no longer have 30 minutes to myself twice a day. No talk radio, no radio tunes. No unwinding in the car on the way home from work.

    Wait a minute…unwind in the car? I was fighting bridge traffic, downtown snarls and more. Just driving outside downtown for lunch today reminded me why I quit commuting. It took me 20 minutes to drive about 2 km. And this is in Vancouver, Canada, not Los Angeles or even Toronto.

    Sure, I don’t listen to the radio as much as I once did. But I’m not exhausted when I finish work for the day. And, if I do want to listen to music or the radio, I can just pop a disc into my CD player or turn on the stereo.

    I could wax nostalgiac about my old commute, but the truth is that I don’t really miss it. Do you?

    Remember to take vacation

    Ever get halfway through the summer and realized you haven’t taken a vacation? When you’re self-employed, it can be hard to justify taking time off. A week without work means a week without pay…right?

    Not necessarily. If you’ve managed to set your consulting fees properly and set aside money throughout the year, you should have cash on hand to cover vacation time. For example, as a minimum, I allow myself six weeks for vacation and sick leave when I calculate my fees. That’s similar to the amount of time off I’d get in a full-time job.

    No money to cover time spent on vacation? Start saving. Set up a high interest savings account and contribute 12% of everything you earn. That’s the same as 6/52 or saving for six of 52 weeks. If you only end up taking four weeks of vacation and no sick time, you can reduce your contribution for the next year, since you’ve already saved for sick leave. (Unless you want to accumulate sick leave, but then that’s overlapping with your emergency fund.)

    When should you apply for a line of credit?

    Apply for a line of credit before you leap into consulting or self-employment on a full-time basis.  Banks tend to be a little more generous with credit terms when  you’ve got a full-time job.  Of course, rational people will point out that anyone can be laid off from a job, but that consultants at least have several clients, which should make consultants a better credit risk. Lose your job and you lose all income. Lose a client and, well, you’ve still got several clients and your marketing should still be bringing more in through the door.

    Still, apply for a line of credit before you ever need one. Although you’ll want to avoid frivilous debt, it’s comforting to know that you can cover a dry spell if you exhaust your emergency fund. And a line of credit usually provides a better interest rate than a personal or small business credit card does.

    Related:

    Passive income idea | Idea for passive income

    Passive income idea – looking for an idea to help you generate passive income? Whether you’re working a regular job or self-employed as a consultant, it’s frustrating to work hard every day, only to have to start again tomorrow, so that you can have an income come in.

    Passive income idea generates ongoing revenue

    Creating a passive income means you’ve found a way to make money without working harder. For example, one graphic designer I know has created a successful invitation template business. Whereas graphic design jobs are usually one-off projects, a template is something she can sell over and over.

    Some consultants make money by selling advertising space on their websites. By partnering with other vendors, they make money without needing to show up to do the work.

    Have you got a passive income idea you’d like to share? Comment below or contact me.

    Emergency fund – how big an emergency fund?

    Emergency fund — an emergency fund is made up of savings to cover the cost of an unforeseen crisis, such as job loss or illness.

    But how big should your emergency fund be? Financial pundits say you should have anywhere from three to nine months of expenses set aside in an emergency fund. For people who are self-employed, financial fitness is paramount – try striving for the six to nine months end of the range, given the calculated risk you take in starting a small business.

    How do you calculate expenses for six to nine months? Traditional wisdom suggests keeping track of your household budget for about three months, then putting aside the amount you’d need to cover six to nine months. However, in a true emergency, you might be willing to forgo cable TV, restaurants, lattes, and other indulgences.

    Related to emergency fund

    Finance for consultants

    Financial fitness and self-employment

    Financial fitness is key to the health of your small business. If you’ve let your personal finances get out of shape, you’re going to have a hard time being self-employed, especially if you’re a consultant. That’s because you may run into situation where clients fail to pay on time — or at all — and you’ll need to be able to get through both good times and bad.

    If you’re striving for financial fitness, I encourage you to work at building up an emergency fund. Ideally, this should be enough to cover six to nine months of expenses — enough to see you through hard times, regardless of whether you’re self-employed or working for The Man.

    Fake office noise boosts credibility

    Does fake office noise boost your credibility? ThrivingOffice.com seems to think so. They’ve created CDs of fake office noise for home businesses to use. By cancelling out the sounds of lawn mowers, barking dogs, playing children and even your dishwasher, you can make your home business sound larger than life. I haven’t checked out the CDs — I just happened upon the website by chance — but it sounds like an interesting way to make your home business seem more professional…if you don’t really care about being authentic and true with your clients.

    Related:
    Noise-cancelling ear plugs

    How a home business makes life easier

    Entrepreneur’s blog has a great piece on how a home business makes life easier. Tax deductions, work-life balance…there are tons of reasons to have a home business. If you’re interested in those reasons and more, check out these related articles from ConsultantJournal:

    Rentacoder – not just for programmers anymore

    Over at Online Freebies, there’s a post about finding freelance work via Rentacoder. In spite of the name, Rentacoder offers work for more than just coders (programmers). It’s possible to bid on work for all aspects of software development — even business and communication projects.

    I’ve never used Rentacoder, eLance or similar services. I’ve generally found that the people competing for those jobs charge very low consulting fees, perhaps because they come from countries where the cost of living is much less than where I live. I still do work for companies outside my own country, but only where I can command the sort of fees to which I’ve become accustomed. That means I have to offer more specialized skills and knowledge, which can’t be as easily shipped overseas. However, depending on where you live, some of these online freelance bid sites might make sense for you.

    Bunny slippers and the home office

    Ah, the lifestyle of the self-employed. Pajamas till noon, bunny slippers all day, soft jazz playing in the background….

    Self-employed realtor, Teresa Boardman, shares the truth about bunny slippers, the badge of the home business owner. I don’t own a pair of bunny slippers and I don’t know any home-based business owners who do. I do know several people who wear pajamas till noon, although I’m not one of them. However, I do often trek out to get the mail in my slippers, simply because they’re easier to put on than shoes in a hurry. I don’t wear shoes in the house, that’s all.

    Discount multifunction printers – buying

    Discount multifunction printers. In Discount multifunction printers, I recommended asking your local retailer for a discount. Some of you have written me to ask how to do this. It’s pretty simple.

    How to negotiate a discount multifunction printer

    • Research current pricing online, in flyers and stores. Some stores will price match or price match and give you an extra 5% or 10% off, so explore that avenue first.
    • Get a good sense of the printer’s value.
    • Go to a retail store. Ask the sales associate if that’s their best price.
    • In most cases, the associate will ask you what kind of discount you’re seeking.
    • You can try continuing to ask if that’s your best price, but it often works better to just ask for 10 percent off the list price.
    • The associate will probably seek the advice of a manager.
    • You may be asked if you’re ready to buy today, how you’re going to pay (cash will get a better discount, but you may lose the perks of your credit card), and whether you’re serious about buying.
    • Very often, you’ll be offered some kind of discount.
    • If you’re not offered a discount, you may be offered the chance for a price match, as noted above.

    Related to discount multifunction printers

    Y

    Writing a sales proposal – structure

    Writing a sales proposal to win the hearts and minds of those evaluating it can be tricky. A key part of writing a winning sales proposal involves following the structure set out in the request for proposals (RFP).

    Pay careful attention to the details required for your proposal. Many RFPs specify the structure of your proposal. You’ll want to be sure to follow those guidelines to a T.

    Typical proposals include:

    • Title page
    • Letter of introduction
    • Contents
    • Introduction
    • Background – your understanding of the client, their problems and their objectives
    • Project Overview
    • Scope
    • Methodology
    • TImeline
    • Materials and Facilities Required
    • Budget
    • About Your Company (why you’re best for the job)
    • Terms and Conditions

    Related to proposals

    Free selling skill course | Selling skills

    Free selling skill course — that’s what the ads say. But just how good can a free selling skill course be? In most cases, if you sign up for a free selling skill course, you’re just going to be taking in a sales pitch for something else. Sure, the speakers or writers may talk about selling skills, but it’s more likely that they’re just warming you up for their own spiel.

    In most cases, you’ll need to pay for a decent selling skills course. You may be able to find valuable basic selling skills articles on the web and in trade journals — many excellent consultants put together articles as a way of promoting themselves. But few would go to the trouble of creating and delivering a full course for free. Course development takes time — often a minimum of three hours of preparation for every hour spent teaching the class. If you really want a selling skills course that includes valuable information, you’ll need to pay for it.

    Related to free selling skill course

    Best business bank account – personal account okay

    Looking for the best business bank account? If you’re a sole proprietor, you can simply open a personal bank account at a new bank or your existing financial institution. If you use it for depositing business cheques made out in your own name, you won’t need to have an official bank account. You can probably still write off the banking costs (depending on your country’s laws). And, because you’ve kept your personal banking activities separate from your business banking activities, you’ll have more protection, as mentioned in the best business bank account article.

    Best bank for a business account | Banks

    Best bank for a business account — if you’re wondering about the best bank for a business account, you’re not alone. Most business owners have to shop around before they determine the most appropriate account for their business.

    Your current bank may not best the best bank for your business. If you shop around, you’ll find that some banks offer incentives for new customers, such as no-fee services for a few months or a special short-term interest rate. Banks tend to make offers to win a greater share of your wallet. Moreover, by keeping your business and personal banking separate, you have a little more protection if your business runs into trouble. You don’t want to be denied a mortgage because your bank isn’t keen on your business situation.

    Whatever business bank account you choose, be sure to weigh the fees, interest rates and services available.

    Related to best business bank account

    Keep your name out there: finding new clients

    As a consultant, it’s easy to fall into the trap of focusing only on finding new clients. But, sometimes, the easiest clients to find are those you already have.

    Do you float from project to project? What do you do to keep your name in front of past clients? Roberto Alamos notes the value of using email to keep your name in front of clients. In #10 of his tips for effective freelancing, he stresses the value of maintaining contact with clients:

    …there will be time intervals where your employer won’t contact you. This can be for a lot of reasons, not only because they weren’t satisfied by your job, but maybe because they have a lot of work to do, a lot of problems to solve, or not enough time. But what is important to you is to maintain the contact alive, letting them know that you are available for future tasks and that you understand that currently they can’t put attention on you, but you will be waiting for them…

    Related to finding new clients

    Writing proposals – it’s in the details

    Writing a good proposal can help you win new business. But, if you’re going to have a fighting chance, you need to meet the requirements of the request for proposals (RFP).

    How to meet the details of an RFP

    1. Read the request for proposals (RFP) document carefully.
    2. Note the intent, goals, organization,decision-makers and other background information.
    3. Scan carefully for requirements and needs.
    4. Format – check the page size, font, colour, number of copies, and other details required. Do you need to use a binder or any other sort of materials?
    5. Content – are you required to structure your proposal in a certain way? Are section titles given? What information must you include?
    6. Timeline – create a timeline for all dates mentioned and use it as the basis for managing both the proposal and the project
    7. Submission — how must the proposal be submitted? By fax, email, mail, courier or in person? Do you need to provide extra copies?
    8. Create a checklist for requirements. List all the requirements, right down to the letter. Note the status of each. Refer to page numbers. Some consultants incude such a checklist for the client when they submit the proposal, but it’s also a good way to manage your own work.

    Related to proposals

    The consulting balancing act

    Too much work? Never! Keep piling on the work, as long as the cheques are rolling in — that was my mantra when I started out in consulting. If making $12,000 in one month was good, then making more than that was even better, right?

    Ten years have gone by and I’m much more likely now to say no to work. Managing my schedule is a delicate balancing act. It’s important to me that I have time for family, myself, recreation and sleep — not just work. I sometimes say no to work, even when the opportunity looks fabulous. I’ve learned that money isn’t everything. I can’t buy more time with family and I can’t function on six hours of sleep for months on end.

    Over at Future of the Web, Jesse Skinner has similar thoughts about his first eight months as a consultant. He also notes the importance of scheduling "free" work for friends and family.

    Related:

    Second job tax deductions

    Second jobs can lead to tax deductions. Actually, in some cases, you can claim expenses on your US income tax for first or second jobs. Via TaxMama, here’s a great post about tax deductions for second jobs.

    In Canada, some people are entitled to deduct employment expenses, too. This is possibly the case in other countries. Regardless of whether you have just one job or a second job, you should look into whether or not you can claim employment expenses you incur through your work. If your employer doesn’t reimburse all your expenses (such as when you drive on errands or buy supplies), you might be allowed a tax deduction.

    More about taxes and second jobs

    Why one consultant chose to specialize

    In my post on Discovering your niche, I extolled the virtues of specializing. I wanted to pass along a great article by web development consultant Jonathan Snook — "How I found my niche". Jonathan notes:
    When I first went freelance, I tried to market myself as a man of many talents. "Everything you need in one package," as the tagline on my site said.

    He goes on to explain why he now specializes in certain areas — and efficiencies and business sense play a big role.

    It’s tempting to approach consulting with a shotgun approach — fire and hope your spray of shot hits something. But, truth be told, it’s a lot easier to focus all your fire power on one spot.

    Happy Independence Day!

    Happy Independence Day to our American readers! We already celebrated Canada Day this week, so we’re on a roll with a theme of independence. And, when you’re a consultant, independence is pretty darn important.

    When you work for yourself, you have both the risks and rewards of being independent. When you break free from your employer (or parent country), you lose many of the systems, perks and efficiencies associated with a larger, established entity. You have to come up with your own way of building security. At the same time, you know that you’re following your heart, meeting your own needs and flourishing in a way that wasn’t before possible. And you can capture a larger share of revenues, since you don’t have to pass anything along to the employer.

    All that power without a revolution, a tea party or a war! I’m still glad I jumped into the world of self-employment. How about you?

    Related to independence:

    Writing proposals – evaluating your audience

    Writing a proposal is something you’ll be called on to do many times in your consulting career. Once you’re established your proposal goal, you need to consider your audience.

    The audience for your proposal is the organization that called for the proposal. It’s important to consider the needs and requirements established in the request for proposals. You should also consider the size, structure, industry and environment of the organization.

    But don’t stop there. Dig deeper:

    • Who’s going to read the proposal? Will someone screen the proposals and then submit a shortlist to another party?
    • Will one person make a decision or will several?
    • Who are these decision makers? What backgrounds, jobs, roles and interests do they have?
    • Can you curry favour by playing to the interests of those decision makers?
    • Will you have a chance to present your proposal to the audience, or must your document standalone?

    Always take time to understand your audience. You’ll need a lengthy, formal proposal if you’re replying to a request from a Fortune 500 company that will put your materials before a committee. You can be a bit more footlose if your proposal is going to the owner of a one-person start-up business.

    Related to proposals

    Discovering your niche

    As a consultant, it’s sometimes tempting to try to be all things to all people. A prospective client contacts you and asks if you can do "X". You’ve done X before, but only a few times and it isn’t really what you excel at doing. However, it’s hard to turn down a new client and you could use the money. So you decide to take the contract.

    The next week, another client calls. Could you do "Y"? You’ve only got a vague idea of what you’re doing, but you could use the money. You take the job.

    A week goes by, and you get an email from an old contact. Can you do Z? Sure thing. You could use the money.

    By the end of the month, you’re spending all your energy trying to master X, Y and Z. You’ve barely had time to do the work in which you really specialize. You’re overwhelmed, strapped for time and barely able to get the work done, let alone work.

    What went wrong? You spread yourself too thin by trying to tackle more than one niche at a time. As a consultant, you need to figure out what you do best and stake your claim in that area. As your business grows, you can move into related areas, if it makes sense. But don’t try to do everything at once.

    Not sure what you should focus on? Check out my Discover Your Inner Consultant guide or try doing a skills inventory.

    Happy Canada Day!

    It’s Canada Day here in, well, Canada and I’m enjoying a long weekend with friends and family. For those of you who live elsewhere, I’ll explain — Canada Day is our national holiday. So, instead of working on Consultant Journal, I thought I’d highlight a past article: donating a car for start-up cash (although it can be a good idea for others looking to improve their tax situation).

    Freelance consultant? Indie consultants freelance

    Freelance consultants and independent consultants are the same thing. If you’re self-employed as a consultant, then you’re freelance. It’s redundant to put "freelance consultant" on your business cards, unless you’re deliberately looking to set yourself apart from consultants who work for larger consulting firms. However, if you’re looking to market yourself to a company, emphasizing the "freelance" part is only going to make them think they can hire you for less. Instead, put the emphasis on what you can do for the client, not your consulting fees.

    Independent consultant? Determining an independent

    Independent consultant — it’s an important term to understand. Are you an independent consultant or are you actually an employee of your supposed client? If you’re working full-time for a client, working their hours and using their offices and tools, there’s a good chance you’re actually an employee, not an independent consultant.

    The IRS has a guide to help you determine whether you’re an independent consultant (1099 worker) or an employee. It’s important to understand the distinction. Although the tax guys may go after your client for payroll taxes, they may also audit you for all the business tax write-offs you’ve been using. Make sure you’re doing the right thing. Talk to an accountant, lawyer or the IRS for help in determining your status.

    Does it cost more to work in a regular office job?

    Sometimes, people ask me if it’s expensive to work from home. They point out all the home office supplies I need. However, by factoring those items and overhead into my consulting fees, I offset those costs. In comparison, have you ever considered the cost of an office job? One Families.com writer summarizes expenses you have when you work in an office job.

    Working outside the home poses costs. By working from my home office, I save on all sorts of things. I rarely need drycleaning, since I’m within a few feet of my laundry room. I often make dinners that take all day to stew. I can easily heat up leftovers for lunch. I can get away with a more limited business wardrobe, since I don’t meet with clients every day. I never commute. And so on.

    What do you think? Are there costs involved with working in a regular job?

    Consulting for a four-day work week

    As a consultant, you can enjoy a more flexible lifestyle than people stuck in regular jobs. But could you have a four-day work week? Business technology consultant Mark Shead suggests consulting can lead to a shorter work week.

    Although I haven’t had a compressed work week for a while, I definitely worked a shorter week for many of my consulting years. I rarely worked Fridays, at least not if I could help it. I admit that I still checked my email and sometimes responded, but I often took the entire day off to go to the beach, the bookstore, the park or some other fun place.

    Today, I work an extended work week. I work almost as many hours, but I wedge work time around family obligations. Same work, same effort, different time of day and week.

    Related:
    Why become a consultant?

    Field report: what one consultant has learned

    For all the tips on how to become a consultant, there’s nothing,quite like a story from someone who’s actually made the leap. Dan Lockton has a field report from his recent time in the trenches as a consultant in industrial design.  

    In his report, he notes a key reason that many clients turn to an independent consultant, as opposed to a bigger consultancy:

    Unless the client genuinely thinks you are wonderful, or are likely to come up with stunning insights or innovation which someone else wouldn’t, the reason is probably because you’re cheap, or the client thinks you’ll be cheap.

    That’s often true. Clients often assume independents will charge lower consulting fees because they have lower overhead. No admin staff, fancy office equipment, corner offices or the like. However, if you aim to carve out a niche, you can push clients to hire you because they think you’re wonderful. And then you can command market prices. Still, if you haven’t niche-marketed yourself, you may see clients come to you in search of lower fees. Then again, if you’re happy with what you’re charging and the client is happy to pay, everybody’s happy.

    Writing proposals — determining your goal

    Writing solid proposals is vital to winning clients. If you create even short proposals for clients, you’ll look more professional than someone who patches together a quick quote. No matter how elaborate your proposal, be sure to be clear on the proposal goal.

    In defining your goal, you need to think about both the client’s needs and requirements AND your objectives. You need to convince the client that you understand their needs and can meet their requirements (for both this proposal and the project). And, unlike the kind of proposal you’d do in a regular job, you also need to convince the client that you’ve got the credibility, experience and qualifications to do the job. Then you’ve got to mix that together with your own marketing messages.

    Why your own marketing messages? You want your proposal to be integrated with all the other messages you send. It needs to align with your business cards, website, brochures and personality. Everything needs to come together. It’s a lot easier to hit a target with aligned fire than with occasional hit-and-miss shots!

    Joys of going solo

    Ah, the sweet joys of going solo. Breaking free from the corporate world and becoming a consultant is a dream for many. I’ve previously extolled the reasons to become a consultant. Now, content consultant Meryl K. Evans chimes in with a post on the pros and cons of freelancing. She emphasizes a valuable point:

    “My best recommendation is to get involved in freelancing while you’ve still got the comfort of your full-time job. "

    I agree whole-heartedly. Unless you really hate your current job, you’re retired, unemployed or you’ve got deep pockets, try consulting as a side job. It takes some time to build up a client base and work out the wrinkles in your business plan. If you’ve got the security of a steady income, you may find it a bit easier to get going. Some consultants even like to pick up a side job once they start consulting full-time, just to provide some security. Consulting can be a wonderful, financially rewarding career, but it sometimes helps to have a little money to ease any worries.

    Proposals | Proposals and what you should consider

    Proposals – proposals make up a key part of any consultant’s sales tools. As a consultant, you’ll be asked to write everything from back-of-the-envelope proposals to the kind of detailed proposals that governments request.

    Five considerations for proposals

    In writing any proposal, you should wrap your mind around:

    • Goal – why are you writing this proposal?
    • Audience – who will read this?
    • Details – what requirements, deadlines and dealbreakers were cited in the request for proposals?
    • Structurewhat’s the best way to arrange the proposal?
    • Contents – what do you need to include, based on the above?

    With that in mind, work through each stage.

    Related to proposals

    Successful freelancing and consulting | Successful

    Successful freelancing need not be a secret. It comes down to five basic building blocks for successful freelancing and consulting:

    1. planning
    2. credit
    3. marketing
    4. accounting
    5. selling

    If you put each of those blocks in place, you’ll breeze through finding new clients, setting consulting fees, and managing client behaviour.

    Related to successful freelancing and consulting

    Freelancing | Getting started in freelancing

    Freelancing — once a description of the work of medieval mercenaries, freelancing no longer requires freelancers to go from kingdom to kingdom, offering their jousting abilities for hire. No, these days, you don’t need a lance. And, despite the popularity of freelancing among writers, artists and designers, you don’t need a pen either. Freelancing includes everything from artists to financial consultants.

    If you want to freelance, you’ll need to follow much the same path as someone who wants to learn how to become a consultant. In fact, consulting and freelancing are essentially the same thing. However, "consultant" may sound more imposing and deserving of higher consulting fees. The term you use is up to you.

    Related to freelancing:

    Consulting haiku

    One of my good friends recently saw her poetry magazine get turned down for a grant. She suggeted I write about why people should read poetry. I joked that I’d do a haiku for the blog. Here’s what I came up with:

    Consulting rebel musters
    courage, nay groupthink.
    Stagnation chortles elsewhere.

    I think I was about 13 the last time I wrote haiku.

    Got a consulting haiku of your own? Share it here!

    Surviving without a computer

    Surviving without a computer — the newest and greatest from your local reality show line-up? No, but it’s something that may happen to you, without notice. Surviving without a computer is possible, as I can attest. I’m one of those people who’s attached at the hip to their computer. I’m shocked when people say they don’t check their email more than once a week. I check mine a few times a day — that’s my main communication system for clients. So, suffice it to say that when my computer crashes, it’s no laughing matter.

    Over at ContractWorker.com, there’s a great post on how to survive without a computer. Despite what some people think, it is possible to keep working, even if your computer crashes.

    Related:

    Do you want to consult long-term?

    Is consulting a long- or short-term goal for you? We often hear about business failures, but the truth is that many businesses close up shop because the owners have moved on to other goals. For example, some people take up consulting:

    • to pay the bills between full-time jobs
    • to spend a year pursuing their own interests
    • to stay home with children
    • to have more flexibility in caring for elderly or ill family members
    • to rebound from a career setback
    • to supplement retirement income
    • to pay down debt
    • to save up for a trip or something similar
    • because several opportunities to make money came up and they don’t want to turn down money
    • to pursue career interests
    • to bolster their resume
    • to make contacts with firms that would be desirable employers

    Even though I’ve been a consultant for several years, I recognize that many people want to consult for the short-term. How about you?

    Consulting fees – charge lower fees for some thing

    Consulting fees take time to work up. Once you’re gone through the process of choosing a consulting fee model, you may have a client ask you if that’s your rate for everything. Should you have one consulting rate?

    When I started out, I offered my time at different rates. For strategic marketing planning, I charged the highest rate. Basic copyediting went for about 2/3 of that rate. Substantive editing and freelance writing were a bit more. PR was a little higher than that…Pretty soon, I was having trouble keeping track of what should cost what. And I had clients trying to get me to charge my freelance writing rate for developing and planning strategic press releases. It was confusing for everyone.

    So I moved to a flat rate AND I decided to charge by the project. I’m not the only one. Consultant Will Kenny charges a flat rate for everything, whether you want him to write a novel or sharpen pencils. Will says, "[C]lients learned to either go back to internal resources, or to hire other people, with different skills and different price structures, to handle those tasks."

    As for me, I’ve found most clients are willing to pay my higher fee. And I sure feel less annoyed by requests to do "mundane" work.

    Need advanced help in setting your consulting fees? Check out my 60-page Consulting Fee Guide.

    Consultant’s professional fee setting guide

    A consultant’s professional fee setting guide should start with a worksheet model. You can better set professional fees as a consultant if you have a model to guide you through the process. However, as I mention in Consulting Fees, there are many models to consider.

    Just how do you determine which model to use? Well, as I’ve mentioned before, I like to work through several models and then take an average. Surprisingly, the various models tend to end up in the same ballpark, so taking an average isn’t really all that necessary, I suppose.

    If you need something more advanced, check out my 60-page Consulting Fee Guide for a throughout investigation of the process of setting fees.

    How do you set your fees? I’m always curious to hear what others do.

    Do you have a minimum charge?

    The phone rings and a prospective client would love to hire you. They’ve read your website, heard your sales pitch and perhaps checked some references. And now they’re ready to enlist your services. There’s just one catch. They’ve never worked with a consultant before and they’re a little leery of the process. "Can we hire you for 30 minutes, just to see what you can do?" they ask.

    Half an hour of your time. You’re still a little strapped for cash and even $75 for a few minutes of your time sounds attractive right about now. Heck, even if your consulting practice is booming, how hard would it be to carve out 30 minutes for this prospective new client? After all, if they hire you for a bigger project, it could turn into thousands of dollars.

    So what should you do?

    1. You could take on the work, with the hope that it will turn into more work. But, realistically, you can’t accomplish anything in 30 minutes, let alone get to know a client, set up a contract, invoice and pursue payment.
    2. You could turn them away. They’ve insulted your sensibilities. But you’re missing out on a great opportunity to educate the client about your consulting process and the value of your services.
    3. You could tell them you’d be honoured to do the work and that you understand their hesitations — but insist on a minimum charge. This will cover the administrative aspects of the project and allow you to provide value.

    I always go with number 3, unless the prospective client seems unreasonable and inflexible. Some people simply want to nickel and dime you, no matter how high or how low your consulting rates are. But, in most cases, I can explain why I need to stock with a four-hour minimum. If the prospect balks, I know it wasn’t a good fit.

    Demand letter | Enforce contract via demand letter

    A demand letter is a letter you use to state a legal claim and demand restitution for a breach of contract or legal wrong. If you’ve had a client fail to pay your contracted fees, you might want to consider sending a demand letter.

    I’m not a lawyer and I can’t give legal advice. However, I’ve used demand letters to get clients to pay up. Here’s what a lawyer told me should appear in a demand letter…

    What to include in a demand letter

    • contact information for all parties, especially your address
    • notice that this is the final step before action is taken
    • summary of what terms of the contract were breached (e.g. failure to pay $X by a certain date)
    • a reasonable amount of time for the other party to reply (e.g. payment must be received by June 30, 2007 at 12 noon Pacific)
    • what you are seeking (e.g. $1277 for consulting fees)
    • the use of "without prejudice" at the very beginning of the letter, so that your letter cannot be used as an offer of settlement in court.

    Send your demand letter by registered mail. This gives you a paper trail, so you can prove you sent it. And follow up with enforcement afterwards. Small claims court has proved an excellent way for me to go after deadbeats. And I’ve won both times, during the mediation phase.

    Feel more organized – clean your inbox

    Want to feel more organized? Try cleaning out your inbox. Sometimes, just opening a messy list of emails can make your stress levels rise. Over at Zen Habits, there’s a great post on how to clean out your inbox.

    I clean out my inbox a few times each year. I try to file and flag messages as I receive them. However, as I write this, I have almost 1200 messages and 90 unread ones. I use my email as a paper trail, so I don’t delete very often. But there’s no reason for me to have 1200 messages in my inbox. And I know I’ve actually read most of the unread messages, flagged them as unread, and flagged them for review at a later date. This isn’t the best system I could be using. So perhaps I’ll try to tackle the inbox over the next few weeks.

    Give clients deadlines,even when you don’t need to

    Yesterday, I mentioned that keeping on task is easier when you have something to motivate you. Another trick you can use is artificial deadlines. Even when you have your month stretching out before you, put deadlines in your proposals. Tell clients when they can expect work from you. This helps in two ways. First, it ensures that you finish work by the deadline, so you can collect those precious consulting fees. Second, it makes you look a lot more professional. Would you want to drop off your clothes at the drycleaners’ if they said they had no idea when they’d be ready? Would you stand in line at the movie theatre if you had no idea when the movie would start? Would you pay money for anything without any indication of when it might arrive? Probably not. So respect your clients (and yourself) and include deadlines in your proposals.

    Keeping on task

    People often ask me how I can stay motivated and actually get work done. "I couldn’t possibly work without a boss chasing after me," they say. "I’d be watching movies, shopping, going to restaurants, sleeping in — I’d never work." Well, I’ll let you in on a little secret…

    If you stop working and don’t keep on top of timelines, you’re not going to have a means of paying for movies, shopping, meals or the roof over your head. Avoiding that sort of scenario has always been pretty darn motivating for me! I feel much happier when my bank account is flush with cash and I’m making money. It allows me to do all the other things I love to do — like watching movies, shopping, eating, sleeping in, travelling and so on.

    Moreover, I was never one of those employees you had to hassle. I’ve always been a self-starter. That’s how you get ahead in the workforce. I put myself through university by working — if I hadn’t worked hard, I wouldn’t have been able to go to school. Again, that’s pretty motivating.

    So, if you’re having a hard time staying motivated, think about what motivates you. Why’d you get into this business? What will make you stick it out? For me, the freedom of calling the shots, making money and having work-life balance are all I need right now.

    Related posts:

    Cost-obsessed clients

    Clients who want free work make up just one piece of the fee negotiation dance. FreelanceSwitch notes that cost-obsessed clients can also make you do the Twist — and that it’s important to educate the client.

    Cost-obsessed clients are often new to hiring consultants — but not always. Sometimes, you run into a small business owner who feels their budget can’t afford much. When I first started out, I’d bend over backwards to win their business, simply because I didn’t have many clients. However, I soon learned that these clients are rarely worth the headache. If a prospective client and I can’t find a fit early on, I refer them elsewhere. I do take time to educate prospective clients, but only to a point. Someone who can’t catch on to the value of my services in a phone call or through a couple of emails probably needs way more hand-holding than I’d like to offer. And I prefer to get paid consulting fees for my time.

    That being said, do offer to provide extra help for these clients — for a fee. I once got paid for a half-day to meet with a prospective client who didn’t understand direct marketing. At the end of the meeting, they asked me to send a proposal. Since then, I’ve made thousands of dollars from them — and we have a great relationship. So be sure to look at ways to manage client behaviour — you may strike upon a profitable relationship!

    Have you sent me email?

    If you’ve sent me an email and not received a reply, please contact me using the contact page. For some reason, Hotmail is blocking messages from my account. I believe this is because of email spoofing. If you have contacted me and not received a reply, please use the contact form and leave a non-Hotmail address. I’ll get back to you asap.

    When clients want free work

    Sometimes, you run into a client who follows up after every project with an endless stream of questions. They haven’t paid for your extra time, yet they keep coming to you with questions, like:

    • But how do I choose stamps for the direct mail campaign?
    • Uh, this website…I want to change the graphics. Can you do that?
    • Hey, we loved your report. Can we meet over lunch to discuss some of our questions about it?
    • Thanks for the project you did last year. We haven’t had time to think about it till now. Can you come in to talk it over, so we can get up to speed?

    Dealing with these sorts of questions can be tough. Sometimes, managing client behaviour is anything but easy. Time spent answering emails and phone calls can easily eat up your consulting fees. It’s tempting to push back and refuse to do the work…or to just give up and do the work for free.

    Instead, look at this as an opportunity to meet your client’s needs:

    • Yes, I can do that. When do you need the quote?
    • Sure thing. I’ll send over a change order, since this isn’t in the scope.
    • Excellent question — I’m keen to start work on this. Did you want me to send a quick quote or a full proposal?

    Responses like those keep your focus on the client’s needs, convey your enthusiasm and make it clear that you expect to be paid.

    Related articles:

    When clients want free work

    Sometimes, you run into a client who follows up after every project with an endless stream of questions. They haven’t paid for your extra time, yet they keep coming to you with questions, like:

    • But how do I choose stamps for the direct mail campaign?
    • Uh, this website…I want to change the graphics. Can you do that?
    • Hey, we loved your report. Can we meet over lunch to discuss some of our questions about it?
    • Thanks for the project you did last year. We haven’t had time to think about it till now. Can you come in to talk it over, so we can get up to speed?

    Dealing with these sorts of questions can be tough. Sometimes, managing client behaviour is anything but easy. Time spent answering emails and phone calls can easily eat up your consulting fees. It’s tempting to push back and refuse to do the work, fire your customer…or just give up and do the work for free.

    Instead, look at this as an opportunity to meet your client’s needs:

    • Yes, I can do that. When do you need the quote?
    • Sure thing. I’ll send over a change order, since this isn’t in the scope.
    • Excellent question — I’m keen to start work on this. Did you want me to send a quick quote or a full proposal?

    Responses like those keep your focus on the client’s needs, convey your enthusiasm and make it clear that you expect to be paid.

    Related articles:

    New categories section

    I’m currently beta-testing categories for Consultant Journal. These should appear at the right side of your page. If you have any problems using them, please let me know. I’ve already indexed many articles but it will take some time before they’re all classified. I hope this new feature will help readers find the hundreds on articles that were previously buried on the site.

    Salt Lake City consultant packs it in

    Consultant Cameron Moll has decided to hang up his consulting hat and take on a a full-time job. But his summary of lessons learned from freelancing make for great reading.

    I know some of you may be wondering why I’m pointing you to someone who has closed up shop. But I’ve said it before and I’ll say it again:

    I think it’s a mistake to say "fail". Fail does not mean go bankrupt….It often just means that the owners have moved on to a new stage in life.

    I previously discussed reasons for closing a business in Why small businesses fail. That’s where the above quote comes from.

    Negotiating without turning into a jerk

    Following this week’s posts on negotiating, I stumbled across a post from Tom Chandler, at the Copywriter Underground. He wrote about how to negotiate your freelance fees without turning into a jerk. (Okay, he didn’t say jerk, but I don’t want some of my more conservative readers to give up at the headline.)

    Of all the points in the post, #5 is my favourite:

    Never Give Up Anything Without Getting Something

    If you’re not getting something out of the negotiation process, you’re just submitting to pressure. Don’t give up when you’re negotiating.

    See also consulting fee negotiation.

    What you can learn from salary negotiation

    ComputerWorld’s write up on negotiation offers some pointers that can help consultants, not just IT jobseekers. The main ideas I gained from the piece include:

    • Preconditioning the client
    • Strategically selecting target clients
    • Doing a self-assessment and filling in the gaps
    • Learning the client’s industry
    • Creating a great set of marketing tools

    As I’ve said before, negotiation is one of the most important tools in a consultant’s toolbox. As part of your personal development, look for ways to hone your negotiation skills. If nothing else, it will help with negotiating your fees.

    Negotiating vs. giving up

    Negotiating makes up one of the most essential skills in consulting. If you hone your negotiation skills, you may actually wind up with a more successful practice than someone who’s brilliant in their work. Consulting fee negotiation may be the most obvious (and financially rewarding) skill to pick up, but it’s far from the only thing you can negotiate.

    As a consultant, you may be negotiating every time you talk to a client. Typical candidates include:

    • project deadline changes
    • scope creep
    • credit terms
    • revisions
    • project details
    • requests for information (from either side)
    • responses to phone calls and email messages
    • your availability (especially when you get calls from clients at night or on weekends and don’t want to talk)

    Some of these points can be handled up front, through consulting contracts. The more you put in writing at the start, the less you’ll need to negotiate later. Of course, putting together a contract involves as lot of negotiation too. But there may be less pressure at that point.

    Negotiating vs. giving up

    Negotiating makes up one of the most essential skills in consulting. If you hone your negotiation skills, you may actually wind up with a more successful practice than someone who’s brilliant in their work. Consulting fee negotiation may be the most obvious (and financially rewarding) skill to pick up, but it’s far from the only thing you can negotiate.

    As a consultant, you may be negotiating every time you talk to a client. Typical candidates include:

    • project deadline changes
    • scope creep
    • credit terms
    • revisions
    • project details
    • requests for information (from either side)
    • responses to phone calls and email messages
    • your availability (especially when you get calls from clients at night or on weekends and don’t want to talk)

    Some of these points can be handled up front, through consulting contracts. The more you put in writing at the start, the less you’ll need to negotiate later. Of course, putting together a contract involves as lot of negotiation too. But there may be less pressure at that point.

    Your website can be a lifeline

    If you’ve run your business so far without needing a website, you may not see the point. After all, you haven’t had trouble finding new clients, nurturing old ones or growing your business. So why bother with a website?

    If nothing else, your website is one more place for clients to find you. If they’ve lost your business number, can’t remember your business name or find your email address, they may just type your name into a search engine. Because I monitor my web stats, I know that many people find my website just by searching for my name. I’ve even had friends Google me when they’re away from their homes or offices and they need to find my contact info in a flash. They send a quick email through my website and maintain contact with me. Because I have a website, it’s easier for people to find me. And that helps my business, even though many of my clients are already known to me.

    Site devoted to increasing web traffic

    Adam Henningsen sent me an email about his new project, BlogBait. Adam, a mechanical engineering student, decided to start his own business as a way of working toward independent wealth. He thought the Internet could use a directory of blogs offering opportunities to receive links back to their own sites. (He’s added me to the directory, since I put out an offer for free linkbacks to my site.

    I wouldn’t be surprised if Adam gets into consulting down the road. A lot of college entrepreneurs eventually discover the joys of consulting.

    How turning off your TV can make you money

    Turning off your TV can make you money. Seriously. Over at TheSecondDollar, there’s an excellent article about reducing TV time and increasing your cash flow. I especially liked this tip:

    Start a second business. I keep this blog running on less time than I used to spend watching television each night and it is earning some money. I also started a computer consulting business, where I fix people’s computers locally. This has opened up two solid revenue streams for me that, added together, approximate what I made from my job before. This has made me feel much less stressed about work – I do my job, but it no longer has the paralyzing “Oh my God what if they downsize?” fear that it used to have.

    When I first became a consultant, I launched my business on a part-time basis. When I did that, I scaled back on watching TV. If you currently spend a couple of hours watching TV each night, you’ve actually got about 60 hours a month you could be using to run a consulting business. Even if you just worked 20 percent of the time and billed just $50 an hour, you could be making $600 a month — $7200 a year.

    Wow. Turn your TV off a couple of nights a week and make an extra $7200 a year…or more. Sounds like a "get rich quick" scheme, but it worked for me.

    Resources to help you go from idea to reality

    SmallBizSurvival’s Becky McCray has a great post on going from a business idea to an operating business. Most (if not all) of the resources are free.

    Becky’s blog focuses on the special reward and challenges of running a business in a small town. She’s based in small town Oklahoma, where it sounds like she’s having fun as the owner of a liquor store, marketing consulting business, and blog business.

    If you’re in a small town or thinking about moving to one, perhaps her blog will be of some interest to you. I just stumbled across it today.

    Acting “as if” in consulting”

    Over at Famlies.com, Kori Rodley Irons champions the idea of "acting as if" with your home business. Also known as "fake it till you make it", this strategy involves acting as if you’re successful. I’ve heard this advice time and time again in career management circles.  Kori suggests:

    Celebrate all the little achievements and start telling yourself what a great and fabulous job you’re doing

    This is a fantastic strategy. People who beat themselves up all the time have a lot harder time. I remember one consultant I knew who was a full-time stay-at-home mom and a consultant for the government. Even though she was pulling in around $500 a month — more than enough to cover a car payment and insurance — she considered herself a failure. She constantly talked about how she was "doing nothing", "had no career" and so on. She eventually gave up, put her child in daycare for $1000 a month, and took on a job that paid $2,000 a month before tax. After paying for daycare and transportation, she was actually making less than she had as a consultant! And she was still really unhappy with her career — still is, even though it’s been a couple of years now.

    Imagine if this consultant had told herself a different story! When I looked at her, I saw a talented person who was providing excellent childcare, continuing her career, building a business and charging a high hourly rate. $500 a month is nothing to sneeze at, especially when you have next-to-no business expenses (starting a consulting business is cheap) and you can achieve work-life balance.

    Are you acting as if? Accentuate the positive. You don’t need to tell yourself lies, but you don’t need to point out all your faults, either. Count your successes and work to improve on your weak points. What more can you ask of yourself?

    Staying motivated; fighting depression

    Adventure tourism meets doggy daycare

    Adventure tourism meets dog walking and doggy daycare — while surfing Craigslist.org today, I stumbled across a job posting for Paws in the Woods. According to their website, "Paws in the Woods Adventures takes you ripping up mountains, splashing in water, and roaring through forests all on our action-packed fun-filled adventures." The catch? The "you" they mean is a dog. Say what? "You will get to socialize and play with other four-legged friends in a natural, safe environment."

    Wondering why I’m covering this on Consultant Journal? I don’t know the company or the owners. But I do recognize niche marketing. And Paws in the Woods has combined adventure tourism, doggy daycare and dog walking to come up with a new service offering.

    Could your business do the same? Here are some ideas from consultants I know:

    • Communications specialist with a background in geography and government services applied her skills to offer disaster management consulting
    • A pianist with a marketing background sequed into freelance writing for music magazines
    • A human resources executive who raised a daughter on her own moved into career coaching for women in their 30s
    • A gerontologist who helped her own parents in their golden years used her experience as a platform for launching an eldercare consulting service.

    The key with niche marketing is to combine your services with a particular problem or market. Once you start brainstorming ideas, the possibilities are endless. Stuck for ideas? Discover Your Inner Consultant.  

     

    Small business advertising idea | Advertising idea

    Small business advertising idea #1 – looking at advertising your small business? Here’s a great small business advertising idea. Try printing up bookmarks that advertise your company, services, products and contact information. Go to your local library and leave the bookmarks in books related to what you do.

    Small business advertising idea in the real world

    A friend of mine offers educational services for children. She printed up bookmarks, headed to her neighbourhood library, and put bookmarks in parenting books related to her work. From humble beginnings, she’s grown to have a full roster of clients.

    Related to small business advertising idea

    Make money with sewing | Money making hobby

    Make money with sewing — as I said in  my post, Money Making Hobby, many people make money doing what they love. My doctor tells me that her friend makes money with sewing. She’s a sewing consultant, if you will.

    A sewing consultant? You bet! She runs seminars at community centers, where she educates other people in the art of sewing. She also runs a tailor service, where she not only sews clothes to order, but also appraises the needs, budgets and desires of her clients. She works at her sewing business full-time, earning enough to live in the 15th most expensive city in the world – Vancouver, Canada.

    But is someone making money with sewing really a consultant? It depends on how you look at it. If she just took orders from others, perhaps she’d simply be a tailor. But this particular person created a system for making money. She developed information products (sewing lessons) and found a way to deliver them over and over. And she works with her clients to meet their needs. That’s not really all that different from any other kind of consultant.

    Money making hobby – making hobby money

    Money making hobby — it may sound like a new idea, but making money from a hobby has helped people for generations. With the advent of the Internet, the money making hobby has shot to the forefront — but it’s hardly new.

    For example, people like the Bronte sisters made money from writing, one of the few socially acceptable ways for women to make money back then. Today, millions of people around the world work as freelance writers.

    And Thomas Edison made money from inventions. Gadgets are hardly a 21st century idea!

    And many people have made money from art, crafts, writing, woodworking, cooking, music and other hobbies. My good friend, Rhona-Mae, makes money with her piano. My brother and his wife sell plants at farmers’ markets in the summer. My brother’s friend turned his love of tropical fish into a money-making hobby business that cleans and maintains aquariums for businesses, institutions and individuals.

    In a way, my consulting business is a money-making hobby. Although I make most of my living from marketing consulting, part of my business spills into freelance writing. Since I love reading, writing and research, this is a great way to get paid to do what I’d do anyway.

    Do you have a money-making hobby?

    Money making hobby – making hobby money

    Money making hobby — it may sound like a new idea, but making money from a hobby has helped people for generations. With the advent of the Internet, the money making hobby has shot to the forefront — but it’s hardly new.

    For example, people like the Bronte sisters made money from writing, one of the few socially acceptable ways for women to make money back then. Today, millions of people around the world work as freelance writers.

    And Thomas Edison made money from inventions. Gadgets are hardly a 21st century idea!

    And many people have made money from art, crafts, writing, woodworking, cooking, music and other hobbies. My good friend, Rhona-Mae, makes money with her piano. My brother and his wife sell plants at farmers’ markets in the summer. My brother’s friend turned his love of tropical fish into a money-making hobby business that cleans and maintains aquariums for businesses, institutions and individuals.

    In a way, my consulting business is a money-making hobby. Although I make most of my living from marketing consulting, part of my business spills into freelance writing. Since I love reading, writing and research, this is a great way to get paid to do what I’d do anyway.

    Do you have a money-making hobby?

    Related to money making hobby

    Men want more time with family

    Men want more family time, according to an article on working parents in the Guardian. A survey quoted in the article suggests 70 percent of men want a 50/50 partnership.

    I’ve previously noted that consulting can bring work-life balance. During the course of my consulting career, I’ve run into many parents who got into freelancing or consulting so they could spend more time with family. These parents range from a freelance writer who earns about $6,000 a year by working four hours a week to a medical services consultant who makes around $120k a year by working three days a week.

    I got into consulting long before I started my family. But it was always on my radar. So, when I had my son, I figured out how to work my consulting time around his schedule. He has my full attention, when he isn’t sleeping. So far, I haven’t needed to use outside childcare. However, my husband has a flexible work schedule that allows him to time shift, so that he can cover me when I’m at business meetings, making important phone calls or otherwise busy at work. He has to make up the time later, but we figure it’s worth it. And we won’t be in this situation forever. But, for the time being, it allows us to achieve work-life balance. My husband and I both have time with our son and time for our careers. (Of course, my husband has all but done away with the consulting he used to do outside of work!)

    Related: Why become a consultant?

    Stop advertising and go with referrals

    Stop advertising and go with referrals — that’s the suggestion from Robert Ellis of Smart Strategies. He and his company have sworn off advertising. They now only accept business from referred clients:

    Some time ago we decided to quit accepting new clients unless they had been referred. We took down the signs on our building and even took the signs off our front door. The only evidence we are even in the county is a tiny sign right beside the elevator.

    Ellis makes some great points. He notes that referred clients are already sold — your contacts have made them hungry enough for your services that they don’t need any further selling. In a business like consulting, where relationships and reputations drive accounts, it’s great to have someone else pre-sell your clients. Clients who believe in the value you can deliver also tend not to argue over your consulting fees.

    Around 90% of my clients come through referrals. And the only real advertising I do is through my website. I still take some new leads, although I’m pretty picky nowadays. I like to make sure my client has the right fit.

    Read more about basic selling skills.

    Google sexism?

    I discovered some Google search results that smack of sexism.

    1. Go to Google.

    2. Search for one of the following:

    • she discovered
    • she created
    • she built
    • she voted
    • she nominated
    • she engineered
    • she operated
    • she paid
    • she invented

    Before delivering the results, Google will reply, “Did you mean he …..?

    3. Now repeat the search using “he discovered” or one of the other above phrases.

    4. Note that you are not asked if you meant “she”.

    What’s with that? If you search for something typically “female”, you don’t have the same problem. “she nursed”, “she wrote”, “she bought”…none of those prompts you for “he”.

    I suspect the "sexism" stems from the still popular use of "he" as a supposedly gender neutral pronoun. Google is probably just trying to widen your search results. But it does seem a little weird. Given that it’s easy to type "he" when you actually meant to search for "she", you’d think Google would also prompt for "she" when you search for "he". But, nope.

     

    Offending your clients

    Via Daniel Miessler’s blog, I found this humorous story about how he once offended a client:

    I was at a client recently who’s (sic) business is providing electricity to a local city. We were trying to figure out what caused a piece of hardware to fail and as I was going over options in my head I asked him, “Hmm…perhaps a power surge?”

    Ouch. Clients don’t like to be told that their core business may have flaws. But I can see how Daniel got into that situation. I’ve put my foot in my mouth a few too many times. You see, I was always one of those "shoot from the hip" people — that’s how my old boss used to describe me. I always told it straight, although I did try to use some padding to soften what I said. When I was starting out, I thought people were paying me to tell them what was wrong and how to fix it. It took me a few years to realize that sometimes it’s better to get your clients to tell you what’s wrong and then propose a solution. Sometimes, you can make that solution address some of the problems they still don’t want to talk about!


    15 ways to quit your job

    15 ways to quit your job — looking to make the jump to full-time consulting? Take a look at 15 Ways to Quit Your Job. No matter what your reasons for quitting, I strongly recommend trying to preserve the relationship with your old employer. You never know when you may run into them again.

    For example, when I first started consulting, I got a call from my previous employer. Could I come back to cover a busy period? They’d pay double my old hourly wage for a solid month. You can bet I took that job.

    While I was still working on that job, the training department manager called me (at my home office) to ask if I could manage another project. I took that on and then she farmed out a couple more projects to me.

    Before the month was out, I got a call from a Fortune 500 company. Stunned, I didn’t know how to set my consulting fee. I called my old boss and she gave me some solid suggestions. I priced by the project and ended up making $500 an hour.

    And that’s just part of the value my old employer delivered. Can you imagine if I’d left on bad terms, though? I shudder to think about it!

    Second jobs: why have a second job?

    Second job on your mind? Consider these five reasons to pick up a second job.

    Top 5 reasons to get a second job

    1. Turn your money-making hobby into a second career – try setting yourself up as an expert in social media, cosmetics, fitness, online research, weddings or anything else that intrigues you.
    2. Diversify your income stream with complementary roles, such as blogging, consulting, freelancing, public speaking, teaching or tutoring.
    3. Get out of debt and build up an emergency fund by expanding your regular earnings.
    4. Build up skills, experience and satisfaction that you can’t get in your current job.
    5. Become a consultant and earn high consulting fees — make $40, $50, $100 or even $500 an hour.

    Looking for more top 5 lists? See Probloggers top 5 list group writing project.

    Related to second jobs

    How to live on $12,000 a year (yes, $12,000!)

    How to live on $12,000 a year — that’s an article I found via StumbleUpon. The writer claims to live in the US on a budget of just $12,000 a year. Yikes! But it makes for interesting reading. It’s possible that the writer’s income is more than that, but her or she chooses to live on a modest budget.

    Still, new consultants should take the article’s tips into consideration. I sometimes run into new consultants who quit the business after a couple of months. It takes a little time to work up to a full-time consulting income — two months is a pretty short period of time. Sometimes, cutting back on your expenses can help you move forward.

    Of course, I recommend taking up consulting as a side job, unless you’re already out of work, retired, independently wealthy, depending on a spouse, or otherwise in a position where picking up small projects suits you just fine. Consulting can definitely keep you occupied (and compensated) on a full-time basis, but most people need a little time to work up to it. On the flip side, you can jump into consulting on a full-time basis, if you have some savings or perhaps a part-time job to sustain you.

    Work focus: how to focus on work

    Work focus — that concentration you need to stay on task – remains vital to those working from home. To focus on your work, you need to minimize distractions. But how do you focus on work when you’re at home, with the kitchen, TV, radio, children, family, hobbies, and other important life influences around you?

    Lillian wrote in to ask how I achieve work focus. Here’s how:

    8 tips for achieving work focus

    1. Make a to do list. Even if you keep adding things to the list, at least you’ve done something to prioritize your work.
    2. Keep a journal. Having some notes about what you’ve done today, yesterday, this week, this month and this year can help you determine where you spend your time — and what you’ve achieved.
    3. Set up a proper home office. No matter whether it’s a desk beside your bed or a full-sized room with a door, a home office can help you maintain work focus. When you’re in that space, you’re working — this can help you and your family remember you’re there to work.
    4. Get caller ID and voice mail. Screen calls from friends and family when you’re working. Attend to high priority calls from clients before you call your sister to hear about her new kitchen paint color.
    5. Establish separate work and personal email accounts. Avoid replying to personal email when you’re supposed to be working.
    6. Turn off the TV.
    7. Turn the radio away from talk stations. Background music may be enjoyable, but avoid listening to talk radio. How can you listen to a show and do your work? You can’t.
    8. Let your family and friends know your schedule. Tell people when they can expect to reach you and when it’s okay to socialize. And try to make yourself available during non-work times, especially to the people with whom you live.

    What are your tips for staying on task?

    Gruesome retirement ahead? Try consulting

    Gruesome retirement ahead? The Motley Fool says that’s the kind of retirement for which many people are headed. About one in three people would rather scrub a bathroom than plan for retirement! And about 2 in 5 people aged 55 and over have less than $25,000 saved. Yikes!

    If you’re looking to step up your retirement savings contributions, consulting’s a good bet. Even consulting part-time can allow you to throw an extra $200 or $1000 a month into your retirement coffers. And you can use consulting as a transition to retirement. You could start out consulting full-time, then three-quarter time, then half-time, quarter-time, sporadically and so on. This is a great solution for people who want to take early retirement but will still have kids in college or high school, too.

    A retirement calculator can be a good (but sobering) way to check your numbers. (I tried Googling for one, but all I could find were Canadian versions. What’s with Canadians and retirement planning?!)

    Are you planning to consult during retirement? Drop me a line.

    Top 10 keys to work at home success

    Working at home brings both rewards and obstacles. Via eMoms at Home comes a list of the top 10 keys to work at home success. Tip #10 rings true for me:

    In order to become successful in your chosen field, it is important to study the people who are already successful, especially if you don’t have a lot of personal references as to what that would be like.

    When I started out as a consultant, I interviewed several successful marketing consultants to find out about the field. I used their advice to hone my business plan. I also started networking at professional events, so that I could build my reputation and meet others with whom I could exchange information and contacts. This helped tremendously.

    If you’re not a networker, check out building a business network for introverts.

    Related to work at home success

    Consultant Journal brag: Lifehacker mention

    I’m not sure how many of you read Lifehacker — it’s one of the top 1000 websites — but my article on home office isolation was just featured on the front page of Lifehacker. Check out Lifehacker’s discussion of home office isolation.

    Work-life balance? A Canadian term?

    I just Googled for work-life balance. Is this a Canadian term? Almost all the top results are from Canadian websites. Do only Canadians have work-life balance? Or does the rest of the world use a different term?

    Noise-cancelling headphones | Cancelling noise

    Noice cancelling headphones — after my piece on noise-cancelling ear plugs, a few people wrote in to recommend noise-cancelling (canceling) headphones. (Sorry — Canadian spelling in use!) Noise-cancelling headphones use a microphone and electronics to create a soundwave at polar oppose to the soundwave coming in. Thise cancels out the noise.

    To my surprise, Wikipedia has a fairly lengthy article on noise-canceling headphones.

    Have you ever used headphones to block out noise?

    Consulting as retirement income | Retirement

    While surfing, I bumped into My Retirement Project, the website of a 30-year-old consultant named Corey. Although his retirement is still 35 years away, Corey has his eyes on the prize. He wants to accumulate $1 million, so that he can retire — and he’s doing it through consulting and various other service offerings.

    A graphic on the left side of his website shows his progress. It looks like he’s just starting out — but, with a plan in place, he’s certain to make in-roads.

    What’s interesting about his site is that he’s very clear that his consulting income will go toward his retirement goals. Not many people are so upfront. I’ve previously mentioned that consulting makes a great retirement job and that there are lots of reasons to become a consultant. This is the first time, though, that I’ve seen someone publicly declare that consulting makes up their retirement strategy.

    I wish Corey success with his goals and consulting.

    Noise cancelling ear plugs | Ear plugs

    Noise cancelling ear plugs – via Slate, here’s a clever story about one worker’s use of noise cancelling ear plugs to block out construction noise. (I especially like the discussion on the history of ear plugs.)

    I’ve only ever used ear plugs once. I was living in a busy urban area, where road crews were using multiple jackhammers to tear up the street. Unable to get any work done, I raced over to the next-door pharmacy and bought some noise-cancelling ear plugs. Perfect! My problem was solved.

    If I ever run into that much noise again, I’ll probably invest in ear plugs again. But, despite living amidst several construction sites, I rarely find it gets loud in my home office.

    Can you afford to start a home business?

    Can you afford to start a home business? Barbara from HomeBusinessWiz explores the affordability of a home business. She boils it down to three questions:

    1. What do you own already?
    2. How can you use your existing assets?
    3. What will your start-up costs be?

    As I’ve mentioned before, starting a consulting business is cheap. It’s an affordable home-based business. Most people already own a computer, printer, telephone and perhaps a few home office supplies. If you create some business cards and start networking, you’ll be on your way to running your own consulting business. In comparison, starting a restaurant or a retail store takes a lot more cash. And consulting makes a great second job, so you can start it a little at a time. Once you hobble together some money, consider putting together a website.

    Balancing sales and work

    On any given day, most established consultants are in a position of balancing sales and work. When you look at the day ahead, how much time should you spend on finding new clients vs. doing work for the clients you already have?

    When you’re starting out, it makes sense to spend a lot of time on prospecting for new clients and making connections with people in your network As a new consultant, you must market yourself to get work and, until the work starts to pile up, you probably won’t have a hard time balancing work and sales.

    But what about an established consultant? I’ve been doing consulting for 10 years. How much time should I be spending on networking, marketing, advertising and other activities that will bring clients in the door? I’ve usually got a full plate of work — so much that I refer work to other people or hire subcontractors. Most of my work comes via my website or via word of mouth. What should someone like me do to keep their name out there?

    Being a marketing consultant, I’ve honed my own marketing over the years. I go to a few well chosen networking events each year. I designed my website to bring in traffic, so that I don’t have to spend so much time looking for new clients. And I focus most of my marketing and networking efforts on my existing clients. They’re the most likely to hire me again, refer me to other clients, or act as a reference.

    I suspect many other established consultants are in a similar position. And, really, I don’t worry about sales vs work too much. Not knowing how much time to spend on each activity is a nice problem to have at this point in my life.

    Related

    Mini storage rental | Why rent mini storage space?

    Mini storage rental? As in self storage space? A growing number of small businesses are turning to mini storage rental as a way to avoid leaving their existing offices.

    A few years ago, I did some marketing work for a self-storage company. I’d always thought mini storage was for people on vacation, homeowners with little storage space, or students away for the summer. It had never occurred to me that a huge number of mini storage users are small businesses.

    Why use mini storage rental space?

    • Space for excess inventory
    • Seldom-accessed records, like those tax returns from five years ago
    • Seasonal products
    • Seasonal promotional materials
    • Tradeshow exhibits
    • Product samples
    • Rarely used equipment

    Some mini storage facilities accept deliveries and even provide 24-hour access.  Why rent more office space when you could rent small or large storage units on a no-lease basis? Mini storage sounds like a great idea.

    Related posts:

    Do I feel isolated in my home office?

    Following yesterday’s post on home office isolation, a few readers wondered if I feel isolated in my home office. I don’t. At least, I don’t right now. When I first started out in consulting, I did feel isolated from time to time. However, over the years, I’ve learned to balance my week with meetings, telephone calls, email, networking events, social activities and other activities. I often collaborate with other people on projects, so I have that feeling of being part of a team, too. When I was new to working from home, I had a tendency to focus on my work and feel guilty if I took time off for mid-day social activities. Now I see those activities as part of my work-life balance. I’ve also made an effort to connect with other people who work from home, so I can share the rewards and frustrations of self-employment. But am I isolated? Not at all. Besides, I have a steady stream of emails from my Consultant Journal readers!

    Tips for dealing with home office isolation

    Is isolation making you wonder if it’s time to leave your home office? Working from home can sometimes be isolating, making it hard to stay motivated. I recently mentioned that shared office space can help. If there’s a solution like that in your community, go for it. But here are some other tips for dealing with home office isolation:

    Nine tips for dealing with home office isolation

    1. Go for a walk. Get out every day.
    2. Buy a light book. Reset your routines and perhaps your mood.
    3. Create some routines. Buy a latte every morning at the nearest coffee shop. Go out for lunch. Take a lunchtime yoga class. Go for a jog. Incorporate some of the structure you’d have in an office setting.
    4. Rent cubicle space. I’ve seen cubicle rentals on Craigslist for $10 an hour.
    5. Share an office. I know a group of medical professionals who rent out the receptionist’s desk because they have no use for it. 
    6. Work from the library. Take your laptop and grab a desk.
    7. Work from a coffee shop – lattes, WiFi and lots of small business owners.
    8. Share another home office. I know a couple of graphic designers who share a home office. It helps them feel like they’re in a regular office environment.
    9. Invent work that keeps you out of the home. I teach university-level courses. I have friends who teach at community centres. Come up with ways to get out of your home office and get paid for it.

    Update: Lifehacker has picked up the above post on home office isolation. One commenter there wanted to know why on earth I’d suggest renting a cube for $10 an hour. If you’re the kind of person who can’t stand working in a coffee shop and you can’t afford to rent an office, renting a cubicle for $10 for a couple of hours once a week or once a month may be well worth it. If the cube comes with free local phone access, you may also save on cell phone charges.

    Corporate social responsibility (CSR)

    Corporate social responsibility (CSR) describes a company’s obligation to all of its stakeholders. Corporate social responsibility entails sustainability of financial, economic, social and environmental elements. Companies use corporate social responsibility as part of their business management strategies.

    Stakeholders include any parties that are influenced by or who can influence a company’s decisions. Although we usually think of investors, directors, partners, subsidiaries, and customers when we think of stakeholders, this group also includes employees, suppliers and communities.

    Why corporate social responsibility? Corporate social responsibility can help a company with human resources, risk, regulations and other important elements of business.

    Regulations and Corporate Social Responsibility

    Many companies hope to keep the government from interfering in their industries. Through voluntary corporate social responsibility, companies can self-manage health, safety, diversity, environmental sensitivity, labor standards, social welfare and the like.

     Human Resources and Corporate Social Responsibility

    CSR can help build an atmosphere of good will for your employees. CSR is often important to both veteran workers and recent grads. Many employees like to take part in volunteering, fundraising, and payroll giving. So corporate social responsibility can help with recruiting and retaining human resources.

    Risk Management and Corporate Social Responsibility

    A company’s reputation can be undone in the blink of an eye. Environmental disasters, product malfunctions, customer service catastrophes and corruption can erode a company’s hard-won goodwill. By fostering a culture of craftsmanship, pride, concern for the community and the law, a company can reduce the risk that employees will put the firm at risk.

     Branding and Corporate Social Responsibility

    By building a brand around corporate social responsibility, a company can target certain consumers. The Body Shop, Whole Foods Market, Roots and other companies are known for their corporate social responsibility, integrity and best practices. Corporate social responsibility can also help reduce negative attention. Tobacco, oil, clothing, fast food and other companies may use CSR to divert attention away from cancern, pollution, child labour, obesity and other issues.

    Loyalty and Corporate Social Responsibility

    Corporate social responsibility programs can build customer loyalty, as an extension of branding. A company that donates a portion of proceeds to a local school, non-profit agency or cause may be able to secure the loyalty of consumers who support those causes. For example, some grocery stores donate funds to college funds or school playground funds – parents are thus often keen to concentrate their shopping at that grocery store.

    Corporate social responsibility has obvious rewards for business. The key in implementing CSR is lining it up with your overall business strategy. If you’re unsure where to head, consider hiring a consultant to help with corporate social responsibility.

     This article, which was written by Andrea Coutu of Become a Consultant at ConsultantJournal.com, originally appeared in Suite101.com.

    House flipping horror story

    When I wrote about becoming a house flipper a few months ago, I mentioned that, "[I]n bubbly markets, amateurs often get into flipping houses and may have no expertise at all. So I wouldn’t consider most house flippers to be consultants."

    Today, I stumbled across I am Facing Foreclosure, a blog by wannabe real estate mogul Casey Serin. If his story is true, he bought eight houses in eight months with no money down, hoping to fix and flip them. After a series of mistakes, he’s apparently millions in debt.

    What’s interesting about Casey is that he tells you what he did wrong…in excrutiating detail. He says he fell for every real estate myth in the book — and he tells you about every blunder.

    It’s rare for entrepreneurs to bare so much of themselves. Whether you want to flip houses or work as a consultant, his blog can teach the importance of making plans, staying honest, managing credit cards wisely, and, in some cases, keeping your day job and instead starting your business as a second job.

    Related Posts

    Is it time to leave your home office?

    Working from a home office can be a great setup. But, for many people, there comes a time when external office space makes more sense. Here’s how to tell if it’s time for you:

    • Isolation is getting to you. In spite of pursuing activities outside your home, going to business events, meeting with clients and otherwise getting involved with you community, you still feel really isolated at home. Shared office space may be the solution.
    • You hate working from home. The distractions — noise, kids, TV — and relaxed atmosphere make it too hard to focus. Coffee shops and the library don’t help. If that describes you, it’s time to get out of your home office.
    • You need to hire staff. If bringing on more staff and moving to an office will deliver more profits, that’s a great reason to move.
    • You’d like to look more professional. You’re in a position of regularly meeting clients and you need to bring them to your office to look at projects or equipment. Taking clients to your home feels uncomfortable — because of privacy, security or image issues. You no longer find that coffee shops, client offices and restaurants fit the bill. If this is you, you need to consider rented space.
    • You want to store supplies and equipment. If you haven’t got the space at home and a rented storage unit is too inconvenient, opt for rented office space.

    If these situations describe you and you haven’t been able to solve your problems through any other means, it may be time to consider renting office space. Of course, that may be as simple as a drop-in cubicle or shared office space — or as fancy as a downtown office suite.

    Related:

    Tips for dealing with home office isolation

    Got all the information you need?

    My "Review my site" group project invites readers to give Consultant Journal the thumbs-up or thumbs-down. Recently, Johnny from Fuery.com had these suggestions:

    Of the content itself, the elementary nature of it makes me shy away a little, but there’s plenty of tips that old pros would do well to pay attention to.

    From my statistics, it seems like most of my readers are new to the field of consulting. However, I still find that even my veteran consultants need help with sales skills, billing travel time, setting consulting fees and other subjects. But is this what you want to see? I’m always open to suggestions for new articles, so let me know. I’m here to give you the information and tools you need.

    Basic sales skills: Could you be earning more?

    Several years ago, I worked in marketing for a mid-sized software company. Around the holidays, I was treated to lunch by my "photocopy guy" — the lead salesperson for the company we used to print up handouts and other inexpensive materials. Over Thai food, we talked about a million things. He started asking me questions about the other marketing materials we needed to print. Then he asked why I never requested quotes from him.

    I was astonished. "You mean your company does more than just photocopying?" I asked. He explained that, although the company had started in photocopying 30 years earlier, they’d added a full set of sophisticated presses not long afterward. However, the company’s name had "copy" in it and most people still associated them with photocopying.

    The sales rep asked if he could quote me on my next set of letterhead, business cards, brochures and so on. It turned out that his company could offer cheaper rates, faster turnaround and the same excellent service I already knew and trusted. He also pointed out how I could save more by changing products.

    This man was an excellent sales consultant. He took the time to find out if he was meeting all my needs as a customer. And he wasn’t afraid to ask for my business.

    As consultants, we sometimes get referred to customers by people who know us for our great work. The people doing the referring will often say something like, "Peter did a great set of icons for our software" or "Jane is a super strength training coach". Even though Peter and Jane may land the new client’s business, it’s possible that the client won’t realize that Peter offers a full range of graphic design services or that Jane also offers registered massage therapy.

    So, from time to time, talk to your clients and find out more about them. Don’t make a big sales pitch — just find out what needs and challenges they face. You may be surprised by the opportunities before you.

    Related

    What is an RSSfeed and why should you care?

    If you’re a regular reader of Consultant Journal or any other blog, you might want to consider using an RSS feed aggregator. RSS — Really Simple Syndication — is a format used to distribute updates of blogs and other online content. An aggregator or reader lets you check the feed for updates without actually visiting the website.

    If you already use My Yahoo, My MSN, Google or another RSS feed reader, you can subscribe to the RSS feed from Consultant Journal. Simply click on one of the buttons above. (If you’re reading this article on the front page, click here first.)

    Another way to fight the bull

    I recently mentioned that Fight the Bull can help you check the accessibility of your written communication. Did you know you can use Microsoft Word to do something similar?

    In Word, turn on Readability statistics. (You should only need to do this once.)

    1. Go to Tools
    2. Select Options
    3. Click the Spelling & Grammar tab.
    4. Check the box for Show readability statistics.
    5. Click OK.

    When you want to check the readability of a document:

    1. Open the document you want to check.
    2. Go to Tools.
    3. Select Spelling & Grammar.
    4. Complete the Spelling & Grammar check.

    A window with readability statistics will summarize your document.

    Pay attention to the Flesch-Kincaid score. You can read more about it in Wikipedia’s Flesch-Kincaid article. However, as a general rule, try to aim for a score in the 60s or higher.

    Guest post on marketing a small business

    Linda Morton, a PR consultant, offers today’s guest post. While in public relations, Linda designed newspapers, advertisements and a full range of branding and marketing publications. She also had an academic career — she taught publication design for 15 years and researched publication design, publishing articles and presenting research papers on the topic. I’m pleased to share the following article she wrote on small business marketing.

    According to the Small Business Administration, a half million new business are started every year. Many fail in the first year, and most fail in the first five years.

    The major cause of failing is negative cash flow. Many fail just as their businesses are on the verge of making a profit. Having already spent their start-up money, the owners don’t have enough left to carry them until they realize the profits.

    Save Money – Do Your Own Marketing and Branding
    To survive, new business owners must save much of their start-up funds for these negative cash flow times. Yet many spend much of their start-up money outsourcing marketing and branding activities, such as establishing a name, developing identity symbols, publications, and advertising.

    New business owners can learn to provide their own effective identity symbols, publications and advertising. They can save these start-up expenses for those negative cash flow times.

    Try sourcing free marketing templates

    BestBooksPlus.com offers free pdf templates of logos, business cards, letterheads, flyers and posters, newsletters, brochures and pamphlets, booklets, magazines
    and annual reports. The templates can be downloaded at:
    http://www.BestBooksPlus.com/BusinessBranding.html

    The templates provide samples for different types of small businesses, and instruction explaining the design choices for each.

    Free templates and aids, like those available at www.BestBooksPlus.com, can help new business owners learn to do their own marketing and business branding. Then, instead of spending money outsourcing these activities, they can keep their start-up money for new business opportunities and to survive during times of negative cash flow.

    Soapopular does want me to buy Soapopular

    Regular readers may recall my Soapopular customer service saga. I sent that blog post to the PR team. I received a reply almost immediately. A few weeks later, I received a letter of apology and a case of Soapopular (great stuff, so far). The company also offered to check stock so that I could be assured of finding the product at a store near me.

    It’s great when companies overcome a hiccough in customer service. I wanted to let everyone know that Soapopular came through in the end.

    Fight the bull in your documents

    Becoming a great consultant means mastering the skill of interacting with other people. After all, you’ll need to manage your client relationships. And many of those client relationships will be affected by email and documents.

    Enter Fight the Bull, a handy tool that lets you check text for jargon.

    I put the first paragraph of today’s entry into the text checker. Here’s what it spat out:

    Bull Diagnosis:
    Diagnosis: Congratulations – you rely upon standard words to explain concepts. Most concepts will be clear and understood. Keep clean.

    Flesch Diagnosis: Diagnosis: Mostly clear, with some unnecessarily long words and sentences. You get to the point, although with an occasional detour. Most educated readers will navigate the text with no difficulty. Longer words and sentences appear occasionally.

    Okay, I only checked a few sentences. But I still got some good advice. (And perhaps I should take it to heart.)

    How can I improve Consultant Journal for you?

    As part of my "Review my site" group project, I received this advice from Tony of Support Analytics.

    The blog page could be organized more efficiently so that readers could see the different subjects easier.

    I agree with Tony. This site has grown so quickly that it’s no longer just a few articles on how to become a consultant. What would help you better navigate this site? I’ve recently added "search" to the bottom of every page, as a stop-gap measure. Would you like to see categories? If so, which ones?

    I always welcome reader feedback. Feel free to comment below or to contact me directly.


    Last minute tax tips from Get Rich Slowly

    Over at Get Rich Slowly, JD has some last minute tax tips. I’m in Canada and self-employed, so I still have lots of time to finish my return. However, you might be interested in:

    Happy filing!

    When you don’t want to work at home

    Recently, I was at the book launch for Diane Hayne’s new Wildife Rescue Series book. The party was held at Workspace, a shared work environment in a funky part of downtown Vancouver. A shared workspace, like, um, Workspace, is a great option for people who want to work from home — without being at home.

    I’m sure Workspace isn’t the only "shared work environment" out there. It picks up on the idea of working in a coffee shop and combines it with VoIP, private meeting rooms, photocopiers, printers…and other independent consultants to keep you company.

    If you know of other places like Workspace, let me know. I’ll add them to this post, as a resource for others.

    Why I posted about tutoring rates

    A few of you are wondering why I just posted about tutoring rates. What does that have to do with consulting? Why would a consultant care about tutoring?

    Well, as I mentioned toward the end of the post, many consultants tutor as a way of generating a side income. Some do tutoring, others instruct night school classes and still others run seminars and other tutoring-style programs. Not all tutoring involves high school math and English. I’ve seen consultants tutor in:

    • financial planning
    • decluttering
    • home decorating
    • marketing
    • fitness
    • business writing
    • standardized test preparation
    • and more

    Many consultants like having a second job that allows them to get out and interact with people. In fact, I teach GMAT prep in Vancouver. It’s a great way to network, practice talking about difficult material in front of an audience, and get out of my office a couple of times a week. It’s not really "tutoring" in the one-on-one sense, but it’s not all that different either.

    Tutoring rate | how to set your tutoring rate

    Tutoring rate ranges vary from city to city. Establishing your tutoring rate can seem somewhat daunting if you’ve never had to set a rate before. Check out how to set consulting fees as a more formal guide to establishing a rate. In the meantime, here are some ways to figure out what to charge for tutoring — something that many consultants do as a way to generate an extra revenue stream.

    Five tips for setting a tutoring rate

    1. Ask around. What do other people charge? What does the local university say is standard?
    2. Check bulletin boards and Craiglist. What are other people charging?
    3. Compare your service. Do you have more education than others? More experience? Less? Special skills in key areas?
    4. Consider your target market. If you target a wealthy area of town, there may be more disposable income available for tutoring than in a poorer area.
    5. Review your educational background. What special skills and training do you have? Someone with a PhD can usually charge a lot more than someone with a BA.

    Again, figuring out a tutoring rate is pretty similar to setting a rate for consulting fees.

    By the way, the skills you need to be a tutor overlap with those in consulting. Instead of making $25 or $50 an hour, why not Discover Your Inner Consultant?

    What I use to manage contacts

    After my post on choosing a CRM, Tony asked what I use to manage my contacts. To be honest, I’m not using a formal CRM system. I actually use a combination of Outlook, Excel and Campaign Monitor (an online subscription tool).

    I use those tools, even though I’ve worked with really expensive CRM packages and even did consulting work for a leading CRM company. Why? They work for me. I keep notes and old emails in my Outlook contact files. I export contacts to Excel, as needed. And I use Campaign Monitor to manage opt-in and opt-out newsletter subscriptions. (By the way, if you subscribe to my newsletter, you’ll receive a copy of Seth Godin’s Bootstrapper’s Bible.)

    Related: Bootstrapper’s Bible giveaway ends soon

    Choosing a CRM for small business (and consultants

    Choosing a CRM (customer relationship management system) for a small business can be a daunting task. Small business CRM systems can be off-the-shelf, customized, hosted or hybrid.

     Mid-market companies tend to choose hosted CRM systems so they can get best-of-breed systems at an affordable price, without the tech support headaches. But, for smaller businesses, such systems may be too expensive.

     Off-the-shelf shrinkwrapped CRM packages may be tempting. Simply install a package, set up the licenses and you’re ready to go….or so it seems. Suddenly, you and your users are faced with a new technology, no real direction and lots of different approaches to using the system. Before you know it, you may have a nightmare on your hands.

     Fearing the worst, some companies hire a technical consultant to do a custom CRM implementation. The techie takes care of all the IT details and integrates the system with existing systems and applications. This consultant may also train staff and help set up business processes. But an IT consultant may not provide a complete solution either.

     What’s really important for small businesses setting up CRMs is that they start with the end in mind. Put together a plan before you buy an application or hire a consultant. You can work with a CRM implementation consultant, if you want, but, even then, it’s helpful to have thought through the CRM process. With careful planning, you can make your CRM work – whether you do it yourself with an off-the-shelf solution, opt for a hosted solution or get a consultant to customize a package for you.

     Some questions to answer before you choose a CRM:

    • Why are you doing this? What do envision a CRM doing for you?
    • What business processes do you want your CRM to manage?
    • What contacts and relationships do you want your CRM to look after?
    • Who will provide tech support? An outsourced consultant, an in-house resource or someone else?
    • Who will use this CRM? What abilities do they have?
    • What’s your budget? Include both initial and ongoing budgets.
    • How will this CRM fit into your overall IT strategy and infrastructure?

    Those are just a few questions to get you started. Choosing a CRM for small business is a multistep process. If you find it overwhelming, consider turning to a CRM consultant to help you with both the business and IT issues.

    This article was originally published on Suite101 by Andrea Coutu of Become a Consultant at ConsultantJournal.com.

    Exceedingly geeky ConsultantJournal.com note

    While poking around this site, I discovered that my "test post" has a Google PageRank of 3. That’s higher than my posts on the top 10 consulting myths, "Do I need a lawyer?", and 1099 workers. Google seems to think my test post has great importance. The web works in mysterious ways.

    Can’t afford MS Office? Get OpenOffice

    If you’re just in the process of becoming a consultant, you may be looking to bootstrap your business. However, to get going, you’ll probably need some sort of office productivity suite, like Microsoft Office. Despite what you might think, you don’t need to shell out hundreds of dollars for a package. You can use OpenOffice.

    OpenOffice is opensource software. You can download the entire suite from the official OpenOffice site and gain access to programs compatible with Microsoft Word, Excel and so on. However, if you may prefer to pay around $40 for something like OpenOffice with updates and support. That way, if you run into problems or bugs, you’ll have help.

    Smarts vs persistence, according to Einstein

    Via Canadian Entrepreneur blog, I discovered this fabulous Albert Einstein quote:

    "It’s not that I’m so smart, it’s just that I stay with problems longer."

    That reminds me of a quote I recently read about gifted children. A study found that, if you simply tell kids they’re smart, they’ll usually seek easy tasks, so that they can receive praise for doing well. If you tell kids they really work hard, they’ll choose more challenging tasks. In the marathon of life, persistence often pays off.

    As a consultant and small business owner, you can also reap the rewards of persistence. In my more than 10 years as a marketing consultant, I’ve seen many people leave the market, simply because they weren’t making $50,000 or $100,000 a year within a couple of months. Although earning a high hourly rate from consulting fees is certainly doable, it takes a little time to build up your sales funnel and kick your business into gear. People who stick it out (or start out slowly by keeping their day jobs) eventually enjoy the rewards of becoming a consultant. Good things come to those who wait.

    I love my shredder

    In the 90s, people went on and on about the paperless office. Well, I don’t know about you, but my office is far from paperless. Keeping client files, seven years of tax returns, current year receipts and the like — I’ve got a huge amount of paper.

    A few years ago, I bought a personal paper shredder. And I’m glad I did. Although I don’t shred unnecessarily, I shred anything that could be connected to me, my business or my clients.

    Oddly enough, I don’t see paper shredder on my official list of office gadgets I can’t live without. What was I thinking?!

    Moving from worker to entrepreneur

    Over at UserScape, Ian Landsman has a post about moving from being a worker to being an entrepreneur. He specifically deals with his experience as a programmer, but some of the lessons are worth hearing, no matter what your background:

    • …the best code in the world is meaningless if nobody knows about your product. Code is meaningless if the IRS comes and throws you in jail because you didn’t do your taxes. Code is meaningless if you get sued because you didn’t bother having a software license created by a lawyer.
    • You really need to think long term. Things like getting your marketing and product positioning in place can take months to years. There’s no instant gratification….
    • I’ve found that I’ve switched lost sales back to me simply by being nice to the customer on their way out the door.
    • Make sure to always take time to show off your latest builds to someone who’s not very involved with the project.

    Ian’s got a good grasp of the mental leap you make when you become a consultant or a small business owner. Your world really does change. Suddenly, you need to be able to handle business functions you may never have considered before. Legal contracts, credit policies, invoicing, marketing, customer service — they all become part of your world. However, with practice, it all becomes easier.

    Stalk yourself online with Google Alerts

    Wondering how to keep on top of your online presence? You can easily find out whether you, your competitors or your favourite subjects have found their way into Google. By setting up a Google Alert, you can receive free emails that note news, blog and website mentions of anything you desire. You can limit how often you’re alerted — from immediately to weekly.

    I’ve been using Google Alerts for several years to monitor my clients’ media and PR mentions. However, I also now use the service to see whether other blogs have mentioned me or Consultant Journal.

    How to send email without spamming 2

    If you want to send commercial email, you need to comply with CAN-SPAM. By commercial email, I mean email that involves more than a response to a previous message from a contact, prospect or client. Be careful not to send unwanted commercial email or you could end up in big trouble.

     

    Under CAN-SPAM, you must follow these rules:

    • Use accurate header information that includes the originating domain name, email address and the person who sent the email.
    • Stick to truthful subject lines. You may not mislead the recipient about the contents or subject of the message.
    • Allow recipients to opt-out. You must provide a return email address or Internet-based response form that lets the recipient tell you not to send messages to them at that address. You must honour their request. You can give recipients a menu of choices, in case they wish to continue receiving some messages, but you must allow them to end all commercial messages.
    • Process opt-outs within 10 days. You must also be able to process opt-out requests for a 30-day period after you sent the commercial email.
    • End all commercial email. You may not help other entities send email to that address or have other parties send email on your behalf. You may not sell or transfer email addresses of people who have opted out — unless you’re doing it to help another party make sure they do not send email to people who have opted out. For example, if you teamed with Microsoft to do a joint promotion, you could give Microsoft your list of opted-out addresses, so that they can be purged from the mailing.
    • Identify your commercial email as an advertisement.
    • Include your valid physical postal address.

    Follow those rules, and you’re essentially free to send commercial email. But violate those rules and you could find yourself in big trouble. And, if you think you’re safe in another country, don’t be so sure. Can you be certain that your messages do not find their way to a US-based ISP or recipient?

    Become a better negotiator

    I recently stumbled on a guide to becoming a better negotiator. Although it’s actually targeted at people seeking financial capital, it’s got some interesting information about conflict, conflict resolution, negotiation styles and negotiation goals. I can see that it would help with negotiating consulting fees.

    Posts related to negotiation:

    Fee negotiation tip | Negotiating fees

    Fee negotiation remains a hot topic. Once you’ve gone through the process of setting your consulting fees, you may still run into prospective or existing clients who want to haggle over price.

    A client recently asked me to cut my fee by about 20 percent. Rather than refusing, I said that I’d be happy to adjust the quote to meet his needs. "What would you like me to remove from the proposal?" This forced the client to reconsider what work I had for offer. It left my fees off the table.

    If you don’t want to haggle over your fees, don’t let clients force you to do so. You’ll just end up feeling bitter and clients will never trust that you provide firm, accurate quotes. You may not always end up with the client’s business, but you’ll never be scrambling to look like a professional.

    For more information on negotiating rates and handling objections, see my 62-page Consulting Fee Guide.

    How to send email without spamming

    Thinking of sending newsletters or other direct email to your contacts? Check the law before you click "send". If your email turns out to be spam, you can face significant risks and penalties.

    By sending unwanted commercial email, you may annoy potential customers, losing sales and relationship opportunities. Email providers, such as AOL, Gmail or Yahoo may add you to their junk mail filters, preventing even your legitimate emails from reaching their destinations. Your ISP and web host may shut down your email and web hosting, causing you embarassment, lost responses from interested customers, and an administrative headache. Under US CAN-SPAM regulations, you could be fined or jailed. And, if you send deceptive email, you could be charged under laws that ban false and misleading advertising.

    Don’t assume that your email recipients are just individuals. If a lawyer puts together a class action suit, your individual email recipients may represent a major court challenge.

    Tomorrow, I’ll cover tips for sending email without violating CAN-SPAM rules.

    Consulting overseas | Consulting jobs

    Consulting overseas can be a bit tricky. Unless you have a work visa or an employer to sponsor you, you may have a hard time landing work in another country. However, if you already work as a home-based consultant, why not take your work with you?

    I haven’t yet gone overseas with my work. But my client list includes firms located 3000 miles away. Working long distance hasn’t been a problem. With email, fax and a phone, it’s rarely necessary for me to meet up with my clients who are in the same town as I am, let alone those further afield. With the advent of VoIP services, such as Skype, long distance calls are also less of a problem.

    So, if you want to head overseas, consider taking your business with you.

    7 Cs of Consulting

    Via Management Consulting News, I found an article on the 7 Cs of Consulting, an interview with consultant Mick Cope. Cope emphasizes the importance of client relationships and the need to spend time exploring client needs. I liked this analogy:

    In the UK at the moment there is a serious shortage of tradesmen, plumbers and good builders, for example. You get two types here, the cowboys and the real tradesmen, the experts. Now, let’s say I have a plumbing problem, and I tell the plumber, I want you to do this to fix it. The cowboy says, okay fine, he does it and takes my money and runs. The tradesman, because he is proud of his craft, will say, I value what you as a client believe, but I have to look into this plumbing system and understand it, otherwise whatever I fix is going to fail later.

    This is a great point. I can’t count the number of times I’ve had clients approach me, asking for a brochure, direct mail campaign or other marketing tool — because they think it will fix their problems. In many cases, other issues are causing their marketing problems. For example, I had one client who was focused on growing revenues further by sending out even more direct mail — but my exploration revealed that they weren’t sending invoices to existing clients, meaning they were shipping all their products for free. Growing revenues for that business would have put them out of business, so I made sure to change their credit terms first.

    Craigslist consultant needed

    Craigslist consultant needed – that’s what one commenter on my Craigslist consultant article says. I just wanted to draw attention to the post, in case you think you can help. If you’ve got the background to help, let me know and I’ll pass your message along to the commenter. Alternatively, you can reply in the above article and leave your details for Doug.

    Did I hate my first job?

    Samantha wants to know if I hated my first job. No, I didn’t hate that job. In fact, I’m scrambling now to think of a job I hated. I’ve never disliked an entire job. Sure, there have been unpleasant aspects and I have quit a few jobs. But I’ve never hated everything about a job. I can always find something I like.

    However, I love consulting because, if I ever dislike a project or client, it’s just a short-term contract. I can walk away when I’m done. But, even then, I’ve had many of my clients for 10 years.

    I hate Fridays

    I started out by saying I hate Mondays, so I’ll finish by saying I hate Fridays. It’s not so much that I hate Fridays as I hate trying to find blog content for Fridays. I’m usually so wrapped up in my work that it’s hard to come up with a post.

    So…I’ll use today to answer a question I recently received in my inbox: "What was your first job?"

    That’s a tough question. Was my first job helping my mom and grandma clean the local community hall? Was it when I started babysitting? I’ll assume that "first job" means my first ongoing commitment to an employer.

    When I was 14, I got a job in the concession at a curling rink. I worked there till the end of the curling season. I generally took orders, ran the cash register, washed dishes and cleaned tables. Sometimes, I got to make simple orders: burgers, hot dogs, fries and sandwiches. I saved most of the money and used it to go to university. Working at the concession stand did a lot to improve my math skills — our cash register was too basic to actually add up multiple items. I had to do a lot of math in my head. Two of my co-workers were pretty bad at math, so I often added up their orders when taking down my own. Perhaps that’s why I have such a strong appreciation for finances today!

    CRM and contact management systems | CRM

    CRM is built upon the foundation of a solid CRM or contact management system. A CRM or contact management solution can help a company keep track of customers at any stage of the sales process. Whether a customer contacts a company via email, fax, phone, letter or in person, a CRM strategy can help manage and track the relationship. For example, you can send different marketing campaigns to its leads and current customers, then track responses. You can look up the history of communications with those contacts – the information is pulled from a central database, rather than lost when your former sales manager leaves. CRM systems can also help you remember past interactions with contacts – a few clicks reveal the log of past promises, communications, sales profiles, and more.

    The marketplace is full of CRM solutions. Small- and mid-sized firms tend to turn to off-the-shelf solutions, like Microsoft CRM, Maximizer, ACT, QuickBooks Customer Manager, and Goldmine.

    How going without a CRM cost one company big time

    A few years ago, I had a contract to do sales and marketing for an engineering company. The firm had been around for about 10 years, but sales were still pretty low. My predecessors had consistently sent out direct mail campaigns, run advertisements, worked tradeshow floors, cold called and so on. They did pretty much everything you should to find new clients. There was just one problem.

    The company had no way to keep track of leads, prospects, contacts, sales or anyone else! They didn’t have a CRM or contact management system, not even a makeshift one made up of written notes. They had absolutely no information on anyone they’d ever contacted. They had no idea who’d responded to their campaigns or what they’d bought.

    What a tremendous waste of money! This company had essentially been throwing its money away for years. I’m talking hundreds of thousands of dollars of sales and marketing money. No wonder the company hadn’t been able to grow.

    If you want to grow your consulting business, you need to get some sort of CRM. You absolutely need to know who you’ve contacted, what lists you’ve used, what campaigns you’ve run and so on.  You don’t have to implement an expensive application. Just keep some sort of records and be sure to refer back to them. That’s customer relationship management. It’s the relationships you need to worry about. Otherwise, you’re wasting your time.

    Basic sales skills

    Small business customer relationship management

    Small business customer relationship management solutions are gaining ground. Customer relationship management (CRM) includes the strategies, tools and applications that help you organize and manage customer relationships. (And even find new clients.)

    Customer relationship management means more than installing a CRM or contact management software package. Embracing a vision of customer relationship management is key. Map out all stages of your relationships with customers – pre-contact, prospects, suspects, leads, qualified leads, clients about to sign, clients, past clients and more.

    By working out all the tools and processes needed to manage these stages (and move contacts to the next stage), you can begin to put together your customer relationship management strategy. This can include training staff, changing business processes, implementing IT systems, developing new marketing programs, overhauling the sales process, and redesigning customer service and after-care programs.

    The great thing about managing your customer relationships is that you can look after existing customers and perhaps even avoid cold calling.

    Do you need an MBA to consult?

    When people learn that I have an MBA, they sometimes ask if they need an MBA to become a consultant. I’m not sure if that’s because they assume I got one so I could consult or if it’s because so many entry-level consulting jobs at big firms require MBAs.

    You definitely don’t need an MBA to become a consultant. I started consulting years before I ever got my MBA. And I have several friends who continue to do great consulting work without MBAs.

    Education is important for everyone, not just marketing and business people. But I don’t think it replaces experience. It complements it. There are many paths in life and many ways to get to the same or alternate destinations. That being said, spending a few years in school forces you to focus on things you might not otherwise find time for. When I was doing my MBA, I had to spend countless hours thinking about business cases and theories, often in disciplines outside my own area of expertise. But I worked full-time during the program, so I had a constant exchange of formal education and practical experience. In fact, I worked full-time throughout much of my undergrad, too, so my education experience has never been in a vacuum. For me, the combination had been important, since my varied education has allowed me to explore concepts I would not encounter in the workplace. Likewise, my work experience has grounded and tested what I’ve learned.

    Do I charge more than I did before I got an MBA? Absolutely. But that’s because I’m able to handle more challenging projects, provide new consulting services and offer more strategic value to projects. Some clients say they hire me because my MBA reassures them that I have a strong background in core business areas. Others say they like that I’ve had to work and think at a certain level.

    Of course, it’s been six years since I started my MBA. Experience and time count for something, too.

    Top 10 green businesses

    Via The San Francisco Sentinel, here’s a list of the top 10 green businesses to start this year.

    • Natural and Organic Foods
    • Organic Clothing and Accessories
    • Natural Beauty and Personal Care Products
    • Green “Home Depot”
    • Organic Flower Grower
    • Hydroponic Herb Grower
    • Eco-friendly House Cleaning Service
    • Household Recycling Units
    • Green Rental Car Agency
    • Residential Wind Power Generators

    Of course, with the rise of green businesses, there are many niches for consultants to fill. How about doing consulting for green businesses in marketing, accounting, finance, customer service, sales, education, community relations or pretty much any other consulting field?

    Melinda Gates & Microsoft Bob

    Melinda Gates was the product manager for Microsoft Bob, the ill-fated non-technical interface for Windows. I guess that didn’t hold her back.

    I’ve often thought Microsoft Bob failed because you had to pay for it, not because it annoyed people. Had it been free, it would probably be as common as that darned animated paperclip.

    I hate Mondays | working from home

    I was going to start this post by quoting an old Boomtown Rats song. However, after a search brought up this disturbing story about the song’s origins (link removed due to copyright concerns), I decided that wasn’t quite the direction I wanted to go in.

    I don’t really hate Mondays. However, I do sometimes have a hard time getting into the swing of things. That’s true for people at many office jobs, but it’s a little tougher when you’re working at home.

    To get moving on Mondays, I set one goal for the day. Just one. And I’ll sometimes provide a little incentive, like ordering in dinner or ordering a movie on pay-per-view later. I don’t usually have to resort to an incentive, but it sometimes helps to ease me out of the weekend.

    Don’t get me wrong. I frequently do a LOT more than one thing on Mondays. But I find having just one goal takes the pressure off.

    Posts related to hating Mondays: Should I become a consultant?

    Site note: new Google search

    Just a heads-up to say that I’ve added a search engine to this site. This should temporarily help with finding your way around. The search button is at the bottom of every page, on the left hand side. Have fun! Be safe!

    Kinds of millionaires

    Via HowStuffWorks, I found this summary of the different names for millionaires:

    • Pentamillionaire: $5 million
    • Decamillionaire: $10 million
    • Hectamillionaire: $100 million

    I always started with millionaire and then jumped to multi-millionaire or billionaire. I suppose some people focus a little more on the "multi" part.

    Consultant joke | Joke about consulting fees

    Consultant joke about consulting fees. I received this consultant joke today. It goes to show why it’s important to consider pricing by the value you deliver, rather than just by the hour.

    A consultant died and appeared in heaven before the pearly gates. She noticed there were thousands of people already lined up. But an angel had ushered her to the front of the line, where she was greeted by St. Peter.

    "Wow, how come I got to skip the line, St. Peter?" asked the consultant.

    St. Peter smiled and said, "We haven’t had someone your age up here since Biblical times. We’ve added up all your billable hours and, by our calculations, you’re 768 years old!"

    See my post on setting consulting fees.

    Finding a fit – basic sales skills

    As I’ve noted in "Basic selling skills", one of the key steps in any sales model involves finding a fit between your services and the client’s needs. Once you’ve qualified a lead, you need to work on developing a proposal that will make the client hire you.

    During the "finding a fit" stage, you should meet or teleconference with the prospective client. You should review information about the prospect and ask questions — lots of questions. Find out the prospect’s current challenges and needs. Work on building a good rapport and establishing credibility.

    Focus on determining whether you and the client could work together. Sometimes, you may not have the right background or the client may present professional or ethical quandaries. Wherever possible, refer the prospect to others who can help — by keeping the relationship professional, you may find the prospect refers you to others better suited to the work you do.

    If there’s a fit between you and the prospect, the next step involves making a proposal.

    More sales articles:

    Lead qualification | recording answers

    Part of lead qualification involves management of your leads. If you don’t have a customer relationship management (CRM) system or a contact management application, you can still manage leads.

    Print up lead qualification sheets. On them, provide spaces for:

    Even though I’ve always used CRMs and contact management applications, I still take lead qualification sheets to tradeshows and I’ve often kept them by the phone. It’s a handy way to record information on the fly. You can always input it to your application later.

    And, if you just want to keep things simply by using paper, create a system of folders in your filing cabinet.

    Friday 5: Top 5 business card mistakes

    This week’s Friday 5 comes from Employment Digest’s list of the top 5 business card blunders. Author John Williams notes that companies often err by choosing cheap paper stock:

    Affordable paper stock might save you money, but it often leaves you with a card that feels cheap.

    In a similar vein, small business owners often err in creating their own business cards. Although you can pick up inexpensive business card kits at most office supply stores, the results are often dismal. Spend $100 or more and get decent cards if you want people to take you seriously.

    Why you need a website

    Just after I posted "Do you have a website?", marketing consultant Liz Gaige of Market Navigators sent along this great Q&A from her latest newsletter:

    Q: I don’t have a Web site and I’m pretty busy as it is. Do I really need one?

    A: A funny thing happened at the office last week…

    No kidding, just last week a graphic designer came by to pitch me on his services. The first time he’d sent me an email, months before, I saw he didn’t have a Web site and basically chucked his info. Why?

    Because in this day and age, not having a Web site is like networking without a business card. No matter how good you are, you lose a great deal of credibility without one.

    If you’re serious about doing business and you want people to take you seriously, make the investment.

    It doesn’t have to be fancy with a multitude of bells and whistles. It does have to educate visitors about your business and showcase why they should care.

    And, particularly for retailers and restaurant, it also goes a long way to providing good customer service. (See main article.)

    The graphic designer, it turns out, is actually pretty good and has a well-rounded portfolio. That’s something I’d never have known if he hadn’t been persistent in following up.

    The lesson: if you think you can’t afford a Web site, the question you need to ask yourself is whether you can afford not to have one.

    (c) 2006 by Liz Gaige, Market Navigators. All rights reserved.

    I absolutely agree with Liz. I don’t even like to go to restaurants that lack webpages. I’d never hire a consultant who was without a place on the web.

    Do you have a website?

    Have you got a website up and running? I’ve previously mentioned that a website is a great way to find new clients. What’s stopping you from putting one up?

    You may think people will hire you based on your skills, experience, personality and references. But a lot of people prefer to do some background research before they hire you. By investing in even a simple website, you indicate that you see your comsulting as a bona fide business. That can help sway clients who’re worried you’re really just between jobs and desperate for work.

    Site tip: bookmark Consultant Journal

    Like this site? Press Control+D on your keyboard. This will allow you to add ConsultantJournal.com to your bookmarks. That way, you can just select it from your list of bookmarks when you want to visit again. Note the "bookmarks" menu at the top of your browser.

    Finding new clients – part 6

    Finding new clients — if you’re trying to build up your business, try generating leads through publicity. Since starting my consulting business, I’ve used publicity to find new clients and reassure existing clients.

    In just a week or two, you’ll see me quoted in Money Magazine. And, just recently, I was quoted in the Fab Job Guide to Become a Consultant.  I’ve also been quoted in a textbook (albeit in the French language) and I’ve been interviewed by newspapers, magazines, national radio and even blogs.

    Does it help? You bet. When I was featured in The Toronto Star, I got a flood of leads from companies from faraway places like northern Ontario and Lithuania — there’s no local marketing consultant, so I’m no further away than the next big city consultant. And getting your name in print always bolsters your credibility. It may even reassure clients that they’ve made the right choice in hiring you. In fact, I often encourage my own clients to include press clippings in their sales information packages.

    So…get your name in print. It doesn’t have to cost anything and it can deliver great results.

    Review my blog for a free link back

    This post has been deleted.

    Microsoft to hold free small business summit

    Microsoft will hold a free small business summit, March 19 to 23rd, 2007. Although the event is based in Redmond, Washington, you can take part online. Just view online sessions via the small business sumimit website. Sessions will be archived for 72 hours, so you don’t have to watch everything live.

    You can also attend in person:

    1. Microsoft Conference Center, Redmond Campus event –  live-audience event on March 19. 
    2. Regal Theatre events – live-broadcast events on March 19 at five participating Regal Theatres. 
    3. CompUSA events – live-broadcast events from March 19-23 at CompUSAs throughout the U.S.

    Sounds like a good way to learn about managing your small business and, depending on the sessions you choose, even network with other small business owners.

    Consultant rate | Rate for consultant’s fee

    Consultant rates — the rate for a consultant’s fee varies from consultant to consultant. Setting a consulting fee rate should never be looked on as a minor activity. The rate you choose to charge for your consulting services has a lot to say about you and your business.

    If you waffle when clients ask about your fees, they may think you’re inexperienced, about to inflate your rate, or unsure of yourself. Know your fees before you ever talk to a client. If you charge by the project based on a variety of factors, tell the client. Say what you use to calculate a fee and tell them that you’ll come back with a quote in X days. Most people would rather hear that than "Um, uh….I don’t really know what this would cost. Uh, I’d need to think about it."

    When people ask me how much I charge per hour, I tell them, "I charge $x per hour, plus tax. However, that’s not as helpful to you as knowing the rate for this project. I typically charge by the project, so that you know what you’re committing to and so you can budget accordingly. I’d be happy to prepare a quote by next Thursday."

    Posts related to consultant fees

    (Want even more info? Get 60 pages on setting consulting fees in my Consulting Fees: A Guide for Independent Consultants).

    Soapopular doesn’t want me to buy Soapopular soap

    (This story is cross-posted to my marketing blog. However, I believe it’s a good lesson in customer service for consultants.)

    Almost two months ago, a neighbour showed me her Soapopular foaming hand sanitizer, which is alcohol-free. She told me she had bought the Soapopular soap at Shoppers Drug Mart. I trekked to three or four Shoppers stores, as well as a few other department stores, but couldn’t find the product. The Soapopular website’s front page clearly notes that the product is available at Shoppers.

    So I emailed Soapopular. After about a month (!), I received a very brief email telling me I could buy the product at Zellers. Since the nearest Zellers is a long way from my home (and not on my usual list of stores to visit), I emailed back and asked if it was available at any other stores.

    I’ve heard nothing and it’s been a week or two.

    This kind of response to a customer inquiry is appalling. I took the time to go to several stores, visit their expensive website, and send an email. At this point, Soapopular should be so keen to get my business that they send a free sample! I mean, how many leads are this hot?

    But, nope, Soapopular gets it all wrong. They ignore me. They don’t value my business and obviously don’t understand the value of a lead or word-of-mouth referrals. And, unfortunately for Soapopular, I’m now expressing my dissatisfaction in a public forum.

    If you’re going to spend the money to develop and market a consumer product, take the time to treat customer inquiries seriously. Otherwise, don’t even try.

    Update:
    I sent the above to Soapopular’s media relations person. She said they’d be sending me some free samples. I thanked her and emailed back to ask where I could buy the product. No answer.

    Update #2:
    See my April 17, 2007 entry — Soapopular DOES want me to buy Soapopular.

    Have you ever hired an intern?

    I’m looking at hiring an intern to help me with my consulting services. If you have any advice to share, please let me know. I’d be looking at hiring someone who can work from home. I’d prefer someone who needs to do an industry internship for college credit, in lieu of wages. Of course, in exchange, I would offer mentorship and informal training.

    Self-employment health insurance

    Self-employment health insurance is a hot topic. Unlike a "regular" job, you don’t have someone else paying for health insurance if you work in self-employment, such as consulting. (Not that all jobs provide coverage, of course.) But what do you do if you need self-employment health insurance?

    I live and work in Canada. Fortunately, we have public health insurance, so this was never a worry for me. But what about the US?

    Tips for self-employment health insurance

    • In the US, if you recently left your job, you can retain your existing health insurance under COBRA, the Consolidated Omnibus Budger Reconciliation Act, for up to 18 months.
    • Get coverage from your spouse, if this applies.
    • Check out coverage from professional associations and your alma mater. For example, review plans from the National Association for the Self-Employed and the National Federation of Independent Business.
    • Find a discount health insurance program.
    • Shop around.
    • Be flexible. Consider a higher deductible or other incentive to keep premiums down.
    • Hang on to your job and consult full- or part-time. (One of my friends still works for an airline for a few hours a week, so that she can take advantage of all their benefits.)

    Those are just a few tips for self-employment health insurance.

    Affordable home-based business opportunities

    Affordable home-based business opportunities aren’t as hard to find as you might think. In fact, many people quickly launch affordable home-based businesses. There are tons of businesses where you don’t have to invest much to get going. While I’m always quick to point out the merits of becoming a consultant, there are many other ways to earn money from the comfort of your own home.

    Affordable home-based business ideas

    • scrapbooking
    • gift cards
    • writing
    • desktop publishing
    • website publishing
    • blogging
    • dog walking
    • childcare
    • kids’ party goodie bags
    • antique refinishing
    • furniture repair
    • costume design
    • cooking
    • baking
    • catering
    • event planning
    • counselling
    • word processing
    • shopping service
    • market research
    • research
    • party planning
    • resume writing
    • cleaning
    • and so on

    Posts related to home-based business

    Affordable home-based business opportunities

    Affordable home-based business opportunities aren’t as hard to find as you might think. In fact, many people quickly launch affordable home-based businesses. There are tons of businesses where you don’t have to invest much to get going. While I’m always quick to point out the merits of becoming a consultant, there are many other ways to earn money from the comfort of your own home.

    Affordable home-based business ideas

    • scrapbooking
    • gift cards
    • writing
    • desktop publishing
    • website publishing
    • blogging
    • dog walking
    • childcare
    • kids’ party goodie bags
    • antique refinishing
    • furniture repair
    • costume design
    • cooking
    • baking
    • catering
    • event planning
    • counselling
    • word processing
    • shopping service
    • market research
    • research
    • party planning
    • resume writing
    • cleaning
    • and so on

    Posts related to home-based business

    Do you have a favourite post?

    I’m considering putting together a welcome section for new visitors to this site. Do you have any favourite posts that you’d like me to include? What posts helped you?

    Leave a comment or contact me. Thanks.

    Lead qualification using lead scoring

    Lead qualification can sometimes be a little trickier than simply getting answers to your lead qualification questions. It may help to try scoring answers, so that you can better prioritize leads

    Lead qualification using a scorecard

    Is there a budget for this project? (15 points)

    • Can the company afford not to take on this project? (5 points)
    • What are the dates and milestones for key decisions? (5 points)
    • What is this customer’s market position? (5 points)
    • What’s this prospect’s financial situation? (5 points)
    • Does the prospect understand the value of your solution? (15 points)
    • Does this prospect seem similar to others who have bought from you? (5 points)
    • Who has the power to make a purchase decision? (10 points)
    • Who has the power to approve the budget for this purchase? (10 points)
    • Who will influence decision makers for this project? (10 points)
    • How does this company make purchase decisions? (5 points)
    • What needs to happen before this project is approved by the top decision maker? (5 points)

    Total: 100 points

    Score the lead using the above questions. If the lead gives you a score of 85, you’ll know you should follow up more aggressively than with a lead that scores 25 out of 100.

    More about lead qualification

    How to cover up personal time

    Someone recently asked how to explain to clients that they’re heading to a movie, taking care of their children, running errands or otherwise busy during certain times. Don’t say anything. Just say you’re not available.

    Unlike employees, consultants are not obligated to keep certain hours, explain absences or otherwise account for their time. If you’ve got a short-term contract at a client’s site, you may need to be there during key times, of course. But, for most work-from-home consultants, it’s possible to just say you’re booked if a client wants to schedule a meeting when you’re busy. No need to explain. You’re a professional.

    Qualifying leads | Info for qualifying leads

    Qualifying leads takes time and effort. But qualifying leads makes up an important part of figuring out whether you can engage a client in the sales process.

    You don’t need to grill the prospect to get this information. You can use:

    • Corporate website
    • Corporate research reports
    • Newspaper articles
    • Information from others who have dealt with the prospect
    • Website discussion forums
    • Your business and personal contacts who know about the prospect
    • Information from newsletter sign-up forms, contest registrations, tradeshow ballots and other steps in the lead generation process
    • Details from your CRM or contact management system
    • Notes

    Of course, if you can bring up these questions in casual conversation, you can qualify a lead too.

    More about qualifying leads

    Asking questions makes you money

    In my previous post, I mentioned the value of asking questions. Here’s another reason: it will help you make more money.

    Potential clients tend to ask a lot of questions.

    • What would you recommend I do?
    • How would you handle this?
    • How have you dealt with this with other clients?
    • What problems do your see with this situation?
    • What do you think we should do? We’ll hire you if you give us a good recommendation.

    Many prospective clients fish for answers. Often, they have no intention of hiring a consultant at all. They just want to interview several consultants for their perspectives on a project. In some cases, the clients do hope to hire someone, but they just want to pay for implementation of a recommendation, not the research that goes behind it.

    Don’t play this game. In meetings with prospective clients, you should be asking more questions than giving answers. It’s okay to talk about your background and abilities, but steer clear of giving free advice.

    Ask questions

    Here’s some great consulting advice from Peter Drucker:

    My greatest strength as a consultant is to be ignorant and ask a few questions.

    As a consultant, it’s tempting to take on the role of expert. After all, a consultant is an expert. But don’t let that get in the way of learning more about your client. In fact, when working with a client, expect to ask more questions than give answers. You’ll learn more and the client will be more confident about your abilities, since you’ve taken such a strong interest in exploring their needs and problems.

    "Ask questions" from Become a Consultant at ConsultantJournal.com.

    Ufile customer support | Ufile tech support

    Following my write up on Ufile, the income tax preparation software, a reader wrote in to say this:

    You might want to tell your clients that Ufile, which I have just tried to use without success, has virtually no technical support. If you want telephone support you have to pay $15 more. Otherwise, you send emails. I have been waiting six days for a response. I finally called their head office and got a supervisor who said "it’s tax time, we are very busy";. I still haven’t had a response after 3 separate emails. You get what you pay for. Quicktax at least provides technical support.

    Yikes! Six days is a long time during tax season.

    Wildlife Rescue Series – congratulations!

    Wildlife Rescue Series continues! My fellow marketing consultant and freelance writer, Diane Haynes, has just published her second book for young adults. Crow Medicine is part of the Wildlife Rescue Series, which Diane launched with the publication of Fight or Flight.

    Here’s a description of Crow Medicine from the book:
    In the exciting Jane Ray’s Wildlife Rescue series, reluctant heroine Jane Ray comes face to face with the challenges and rewards of wildlife rescue and rehabilitation. Packed with fascinating facts and interactive resources, including volunteer opportunities and animal rescue tips, the series is sure to delight animal lovers everywhere.

    I first met Diane about 10 years ago when I was doing consulting and freelance work for the magazine where she worked as marketing director. She’s always struck me as a dynamic, creative person. I’m thrilled that she’s enjoying success with her books. It just goes to show that you can use your consulting business to help launch and support other interests — like writing books for the teen and preteen set.

    You can buy Crow Medicine (aff) through Amazon or request it from your favourite bookseller.

    Congratulations, Diane!

    Lead qualification | Lead qualification Q’s

    Lead qualification helps you turn your sales leads into prospects for actual sales. By setting out criteria for lead qualification, you can better prioritize your leads. You’ll know where to spend time — and, if you track what you’re doing, you’ll be able to tell where things go right or wrong.

    Qualifying leads involves getting information that helps you figure out if the lead is a good prospect for a future sale. Sales people usually try qualifying leads by getting answers to a series of questions.

    Lead qualification — questions to help you arrive at prospect status

    • Is there a budget for this project?
    • Can the company afford not to take on this project?
    • What would happen if the company didn’t take on your project?
    • What are the dates and milestones for key decisions?
    • What is this customer’s market position?
    • What’s this prospect’s financial situation?
    • Does the prospect understand the value of your solution?
    • Does this prospect seem similar to others who have bought from you?
    • Who has the power to make a purchase decision?
    • Who has the power to approve the budget for this purchase?
    • Who will influence decision makers for this project?
    • How does this company make purchase decisions?
    • What needs to happen before this project is approved by the top decision maker?

     How do you get answers to these questions? I cover that in my next post.

    More posts related to qualifying leads

    Degrees in business management | degrees

    Degrees in business management come with various options. Students can pursue two-year, four-year or graduate-level degrees in business management – in person, online or through correspondence. These degrees include:

    Associate Degrees

    Associate degrees – the lowest degrees in the hierarchy – indicate that a student has completed two years of introductory business management education. They are awarded by community colleges, junior colleges, polytechnic institutes, and some four-year universities and colleges. Holders of associate degrees transfer to bachelors degree programs or may pursue entry-level employment.

    Bachelors Degrees

    Bachelors of Business Administration (BBA), Bachelors of Commerce (B.Com) and Bachelors of Management (B. Mgmt) are the usual undergraduate education options. They are awarded by universities and four-year colleges. These four-year degrees introduce students to economics, business law, organizational behavior, marketing, finance, taxation, statistics, accounting, and management information systems.

    MBAs and Graduate Degrees

    A graduate degree is the highest level of business management education. A doctorate (PhD) is the pinnacle in the academic world, although an MBA (masters in business administration) typically garners more prestige. Students planning on an academic career usually complete a masters in management or an MBA, then go on to the PhD or Doctor of Business Administration (DBA). PhDs and DBAs require the student to become an expert in a field, generate original research and write and defend a 100,000-word thesis, which may take three or more years. But those with business careers in mind almost always pursue an MBA. An MBA provides graduate-level education in the core business management areas of finance, marketing, human resources, accounting, and strategy. An MBA is a one- or two-year program.

    Business management degrees are available on campus, online and via distance education. Some programs even allow students to pick and choose among these options. Nervertheless, the traditional on-campus format remains the most popular choice for people pursuing a degree in business management.

    This article was originally published on Suite101 by Andrea Coutu of Become a Consultant at ConsultantJournal.com.

    Do you need an MBA to consult?

    Qualifying leads | Prospect qualification status

    Qualifying leads is one of the most important parts of generating leads. By qualifying leads, you can figure out if the contacts you’ve generating from your lead generating activities were actually worthwhile. Otherwise, all the people who’ve signed up for newsletters, sent you emails, handed you business cards or responded to cold calls…well, they’re just names on a list somewhere. To get somewhere, you need to qualify those prospects.

     

    To properly qualify a lead, you need to start asking questions. But, before you get into that, you need to think up a system for noting the status of prospects. Nowadays, most people use contact management software or CRMs, but you could create some sort of system using folders or even boxes of business cards.

    Here are the basic ways of noting the status of prosects who have not yet become leads:

    1. No contact made – not yet contacted
    2. Can’t be contacted  – you have a prospect, but you can’t connect with the key decision-maker
    3. Need already met – the prospect has already bought or otherwise solved their problem
    4. Lacks financial authority – if a prospect doesn’t have the financial backing to make a purchase, you won’t be able to make the sale.
    5. Lacks decision-making authority – the prospect may not be the person to approve the purchase. You may need to try moving up the chain of authority to get approval.
    6. May not meet requirements to purchase – the prospect may be in the wrong industry, lack information for you to do your job, not have compatible products/tools, etc. This is very common in areas like IT consulting, where you can’t help a client because they use a Mac computer and you only deal with PCs.

    If you’ve managed to find a prospect with a current need, an adequate budget, decision-making power, and the requirements to purchase, then you can start the lead qualification process.

    Coaching for consultants

    A few people have written to ask if I offer coaching for people starting out as consultants. Is this something that would interest you? This blog already has several hundred free articles on consulting and, of course, I also offer my Consulting Fees Guide and Discover Your Inner Consultant. Is there anything more you want? I doubt I’ll ever stop writing free articles on consulting. However, if there’s more specialized or individualized content that you want, let me know.

    • Some ideas from people who’ve written in:
    • teleseminars
    • videocasts
    • audiocasts
    • private section of the website
    • private discussion forum
    • public discussion forum where anyone can read but only members can ask and answer questions
    • personal coaching
    • private Q&A section where I answer your questions

    Or are you happy with the free articles and the paid PDFs?

    Geoffrey Moore on consulting

    Geoffrey Moore, a consultant famous for his books on technology adoption, is one of my favourite authors. Coincidentally, Jon Morrow from BestSellerInterviews sent along his interview with Geoffrey Moore.  The interview focuses on Moore’s strategies for gaining readers.

    I love this quote from Moore, because it says so much about his consulting model:
    I don’t think about books, nor about readers. I think about consulting engagements and business executives. I focus on a new book when the mental models of the current book are no longer an adequate match for the problems we are seeing in the consulting practice. Up to a point, you can patch this over by adding models via PowerPoint, but eventually you need a whole new framework, hence a whole new book. For me, though, the book is a means, not an end.

    Do you use consulting models? Pros like Moore use models, so that they don’t have to reinvent the wheel every time they sit down with a new client or new problem. By coming up with templates and models, you can gain efficiencies and gain more from your consulting fees.

    Use your alma mater to generate leads

    Generating leads is an ongoing process. You can generate more leads by building yourself into a trusted brand. Try leveraging contacts from your school days to tap into the trust factor.

    Start going to alumni events and reunions. Get int touch with old school pals through email. Sponsor an alumni newsletter, event or project. Volunteer. Get on the board. Work with a committee. Take advantage of the trust and fondness your fellow alumni share for your alma mater.

    Posts related to generating leads

    Neil Diamond and the 3-D consultant

    Music legend Neil Diamond gained fame for songs like "Solitary Man", "Cherry Cherry", "Kentucky Man" and "Sweet Caroline". But did you know he originally attended New York University’s pre-med program on a fencing scholarship?

    Fencing made me feel for the first time like a winner.

    Fencing took Neil Diamond from Brooklyn to NYU. Although he dropped out after running into organic chemistry, Neil Diamond obviously had several influences on the way to his music career. That’s why, in my Discover Your Inner Consultant guide, I encourage readers to examine all their life experience, not just work. Sometimes, getting in touch with parts of your life that served as inspiration can give you the courage to pursue something different, like consulting.

    If you read my blog and say, "Gee, that sounds cool, but could I be a consultant? I don’t know anything special!", then you might want to think about Neil Diamond. Would you have thought an 18-year-old fencing star with an interest in medicine would eventually become one of the most influential musicians of the past 40 years?

    Incidentally, apparently actor Jerry O’Connell and Neil Diamond are NYU’s most famous fencing alumni. Jerry didn’t let Stand By Me pigeon-hole his career, either. Perhaps there’s something to this en garde stuff.

    Dan Akroyd is a UFO consultant

    Dan Akroyd works as a consultant…a UFO consultant. As a lifetime member of MUFON, the Mutual UFO Network, Akroyd combines his passion for UFOs with his movie industry experience.

    I’d like to do a ghost hunting thing. I’m the Hollywood consultant for mufon.com, which is the mutual UFO network.

    Wow, should I add "UFO consultant" to my list of ideas for becoming a consultant? I wonder whether Akroyd consults for the UFOs or for Hollywood….

    "Dan Akroyd is a UFO consultant" from Become a Consultant at ConsultantJournal.com.

    Lead generating the old-fashioned way

    Lead generating remains key to the success of your business. But, take a minute to step back from all the hype about generating leads through the web. There’s nothing wrong with generated leads the old-fashioned way. Here’s how:

    Lead generating the old-fashioned way

    • Contact existing clients to see if they want to buy more or again
    • Ask for referrals from existing clients and contacts
    • Follow up with people who’ve previously expressed an interest in your services
    • Go to an event and make connections with people – get their cards, if they’re interested
    • Speak at events and make it easy for people to follow up with you
    • Run a contest or promotion
    • Carry out a direct mail campaign
    • Piggyback on another company’s ads or newsletter
    • Partner with a complementary company on a campaign
    • Offer reports and whitepapers to people who provide their contact information
    • Run your own ads
    • Start up a newsletter
    • Cold call

    Related Posts

    Related Books

    • Get Clients Now: A 28-Day Marketing Program for Professionals and Consultants by CJ Hayden.

    • What Clients Love: A Field Guide to Growing Your Business by Harry Beckwith.

    Sales prospect | How winners find prospects

    Sales prospects are key to your business’s success. Sales prospects are the people who may be interested in buying from you. And it’s your job to turn them into leads, so that you can begin the sales process.

    But where do you find prospects?

    • Mailing lists
    • Direct mail lists
    • Tradeshow lists
    • Event lists
    • Magazine subscription lists
    • Your own newsletter subscription list
    • Your in-house list of people who have contacted you
    • Business cards from tradeshows
    • Your contacts
    • Referrals
    • Cold calling

    By putting together a campaign that targets these prospects, you can figure out who’s actually interested in the services and solutions you offer. Then you can work on moving those leads further down the sales pipeline.

    Posts related to sales prospects

    Basic selling skills | Selling skills basics

    Basic selling skills for consultants. Honing basic selling skills can help you achieve greater success.To be successful in your business, you need to be more than just a subject matter expert. You need to be a bit of a salesperson.

    In fact, most people already have basic selling skills. Getting better is more of a process of practice and improvement.

    Most business sales involve the following basic selling skills:

    "Basic selling skills for consultants | Selling" from Become a Consultant at ConsultantJournal.com.

    Think consulting’s a new concept?

    Does it seem like consulting’s a new concept? The latest and greatest trend in the world of work? I beg to differ.

    Consider this quote from Charles Francis Richter, the seismologist who invented the Richter scale in 1935:

    A good deal of my consulting work consists of site analysis for proposed developments. The problem of assessing seismic risk starts at the geological-geophysical end and winds up at the engineering end.

    I’d never thought of seismologists as consultants, but it just goes to show that anyone can consult.

    "Think consulting’s a new concept?" from Become a Consultant at ConsultantJournal.com.

    Promoting your consulting business

    Promoting and marketing your consulting business makes up an ongoing process. No matter whether you’re just starting out or working at capacity, you should always strive to keep marketing your consulting business.

    Today, I read this quote from John D. Rockefeller:

    Next to doing the right thing, the most important thing is to let people know you are doing the right thing.

    Build a promotions system for your business. Send out a newsletter, write a blog, issue press releases, put media clippings in your info kits, and include testimonials on your website. If you don’t toot your own horn, who will?

    "Promoting your consulting business" from Become a Consultant at ConsultantJournal.com


     

    What Dolly Parton can teach you about making money

    Country music legend Dolly Parton is actually a pretty savvy business owner. You may know her for her music, acting and personality, but she can actually teach you a lot about making money.

    I’m not going to limit myself just because people won’t accept the fact that I can do something else.

    Dolly Parton and her 11 siblings were raised in a one-room cabin in the Great Smoky Mountains. But she grew up to be a country music star. And yet, once she’d achieved celebrity status as a singer and song writer, she kept going. She’s now known as an actor, amusement park developer, dinner show theater owner and film and television company owner. Dolly’s never let anyone reign her in. She puts together a good plan and goes for it.

    Lessons from Dolly Parton about making money

    • See yourself for more than what you are now.
    • Once you achieve something, don’t be afraid to explore new areas.
    • Focus on your talents. As diverse as Dolly’s business interests are, they share common themes and reinforce one another.
    • Maintain a solid brand. Most people have a pretty solid image of Dolly in their minds.
    • Give back. In pursuing her business interests, Dolly has helped to build the careers of other singers and actors — and she’s also poured a lot of work into rebuilding the economy of East Tennessee.

    Related Posts

    * Thank you to Darren Rowse, who inspired me with his Kenny Rogers post.

    "What Dolly Parton can teach you about making money" from Become a Consultant at ConsultantJournal.com.

    How to make your home business look professional

    Wondering how to make your home business look and sound professional? Keeping up a professional image when you work from home takes a little foresight and planning. One of the most important parts of your image is the telephone.

    Tips for managing your home office telephone

     

    • Don’t let your kids answer the phone, unless you’ve trained them to do it.
    • Answer your phone in a professional voice.
    • Keep your PDA or appointment book near the phone, so that you can quickly book meetings
    • If you can afford it, get two separate phone lines, if you share your home phone with family or roommates.
    • Get caller ID so you know who’s calling, especially if you don’t have a dedicated business line.
    • Use a cell phone for business calls and forward it to your home phone when you’re available, if you can’t manage separate land lines.
    • Record a professional greeting for your voice mail.

    Help reduce debt? Try consulting

    Help reduce debt – start consulting as a side job and you can help your family reduce debt. With household debt levels at $9,000 just for credit cards, it’s no wonder many people are looking for ways to pay down debts.

    The best way to stop debt from accumulating is to stop using credit. Quit using credit cards and lines of credit. Reduce your expenses and start pursuing the best ways to pay down debt.

    But what if your debt load is out of control? What if you don’t have the money to make your credit card payments? It’s hard to get out of debt if you can’t even pay for your groceries.

    Debt and bankruptcy consultants often recommend returning unused items for refunds and holding yard sales to generate money. But if you’ve created your debt from intangibles like restaurant meals, trips, movies, music, alcohol and other things that just disappear, you may not have anything to sell or return.

    A side job or work from home job can be a handy way to generate extra cash. And it’s often pretty easy to go pick up a minimum wage job. By working weekends, you could earn an extra $500 or so a month, depending on your minimum wage.

    But, if you’re looking for a more lucrative means of paying down debt, think about becoming a consultant. You could be making $50 or $150 an hour. You could work fewer hours to pay down debt…or work more and pay it down faster.

    More about getting out of debt:

    Debt management via consulting

    Debt piling up? For many people, debt blindsides them at this time of year. With holiday credit card payments, tax due dates and retirement savings deadlines all seeming to appear at the same time, debt can quickly become a major obstacle.

    I’ve previously mentioned consulting as one of the best ways to pay down debt. And I’ll say it again! If you’re in debt, get out at $50 or $150 an hour, not $8 or $20. Consultants charge high hourly consulting fees. If you’re charging $100 an hour, you can make $500 in five hours. If you were making $8 at a minimum wage job, it would take more than 60 hours.

    And consulting offers a great way to make extra money. One of my friends has been able to make double mortgage payments for the past eight years, while working at a full-time job and consulting during evenings and weekends. Her house will be paid off in another eight years and it’s now worth about $1 million. How’s that for getting ahead?

    What do you want to know?

    I’ve been running this blog for nine months or so. (So does that mean this is the end of the gestation period?) I’ve written a couple hundred articles in that time, on everything from consulting fees to bad credit card management for small businesses. And I’ve got lots of articles waiting in the pipe. But what would you like to read?

    Comment or email me with your suggestions. I can’t promise I’ll write about everything you suggest, but I’ll certainly consider your ideas as part of my future posts.

    PT Barnum on marketing

    PT Barnum was a master marketer, skilled at generating leads, finding new clients and making money. As a consultant, you’d be wise to heed these words of wisdom:

    Without promotion something terrible happens… Nothing!

    What are you doing to promote your consulting business? How do you generate leads and find new clients?

    Posts related to finding new clients

    Has consulting changed your life?

    Has consulting changed your life? I’m always looking for stories about real people who’ve become consultants. If you’d like to be profiled, let me know. If you’re especially shy or you just don’t want an employer to know you moonlight, we can arrange for a pseudonym.

    Contact me or leave a comment if you’d like to be profiled.

    Very cheap web hosting

    Very cheap web hosting can help you get your own website started. By seeking out very cheap web hosting options, you can keep costs low before investing in even a more moderately priced solution. And, unlike the default "business card" websites that many domain providers and home Internet service providers offer, your standalone website will look a little more professional.

    However, choosing very cheap web hosting can be tricky. You’ll need to shop around to find the best value packages. Some web hosting packages may only be a couple of dollars, but be rife with problems. It may turn out that you’re better to spend a dollar or five more and get a solution that really meets your needs.

    Very cheap web hosting – questions to ask

    • Do you get an email account under your own domain, such as bob@bobsconsulting.com?
    • How much disk space do you get?
    • How much bandwidth will you have?
    • If you go over your bandwidth limit, what happens? Do they shut down your site or will they alert you and offer an upgrade package? (Watch out for sites that shut you down without warning.)
    • Is there a set up cost?
    • How much are the monthly fees?
    • What other fees may apply?
    • Can you use a database?
    • Can you use PHP or CGI-BIN?
    • Will you be required to run ads from the web hosting provider?
    • Is your content restricted? Can you publish whatever you want?
    • Are your files limited? Can you have as many images as you like, within your disk space limits?
    • Will you receive any bonuses, like a Google Adwords credit?
    • Will you have FTP access for file uploads?
    • Does the package come with free software, like website development software?
    • Is the service reliable and quick? Can it manage your traffic?
    • Is tech support available?
    • Is the web host a web hosting reseller or do they maintain their own servers?

    There are many very cheap web hosting solutions out there. But make sure you choose a package that meets your needs.

    Posts related to very cheap web hosting

    "Very cheap web hosting" from Become a Consultant at ConsultantJournal.com.

    Best multifunction printer – 2

    Best multifunction printer — I recently bought an HP 5610 All-in-One multifunction printer (aff). I have previously noted my disastrous experience with a Brother MFC in best multifunction printer tips. Now that a couple of months have gone by, I’m really pleased that I switched to the HP.

    This printer moves quickly, offers a variety of print quality outputs, and loads all the paper from the front of the machine. It’s small and sleek (for a multifunction printer) and takes up very little room on my desk. The scanner is easy to access. Best of all, I’ve been able to use it without so much as glancing at the user manual. The on-screen instructions are great.

    Can I say this is the best multifunction printer? Well, so far, I’m not disappointed.

    Posts related to multifunction printers:

    Sample consulting business plan

    Sample business consulting plan. When you’re starting out as a consultant, it’s important that you put together a consulting business plan. But where can you find samples? Figuring out what to put in your business plan can be a challenge. It can help to look at a sample business plan outline, like the one I’ve included below. (You can also check out our all-in-one kit, Write Your Business Plan Now.)

    Sample business plan outline:

    • Executive Summary
    • Confidentiality and Recognition of Risks
    • Business Overview
    • Products and Services
    • Industry Overview
    • Marketing Strategy
    • Management and Staffing
    • Regulatory Issues
    • Risks
    • Implementation Plan
    • Financial Plan
    • Financing Request (if applicable)

    In upcoming posts, I’ll review each section of a sample business plan outline in more detail.

    Posts related to sample business plan outline:
    First steps in consulting: now what?

    "Sample consulting business plan" from Become a Consultant at ConsultantJournal.com.

     

    Donald Trump on thinking big

    Here’s a gem from Donald Trump:

    "If you’re going to be thinking, you may as well think big."

    Sounds great, doesn’t it? But I’m going to go out on a limb and tell you to think small for a change. Too many prospective consultants get hung up on thinking big:

    • How am I going to make $100,000 a year?"
    • How will I find Fortune 500 clients?
    • How will I get rich?
    • How can I become an authority in my field?
    • How long till I can rely completely on word of mouth marketing?

    Think small – don’t think big. You definitely need to have goals for your consulting work, but you’ll achieve those goals one step at a time. Instead of focusing on making $100,000 a year, concentrate on making your first $100, $1000, $10,000 — whatever you can achieve. By passing each milestone, you’ll feel more confident and more capable. And that will come through in everything you do.

    I started out aiming for $500 a month, then $1000, $1500, $2000, $2500 and finally, the amount I was making in my old job. Meeting each of those goals was exhilerating and gave me the confidence to press on.

    Posts related to thinking big:

    "Donald Trump on thinking big" from Become a Consultant at ConsultantJournal.com.

    Home business lead generation

    Home business lead generation is a hot topic. There’s more to lead generation for a home business than just finding new clients. Lead generation is a system that matches buyers to sellers.

    To get a lead generation system going, you need to identify your target market, develop messages that provide compelling propositions for that market, put the message out to the market, and compell the market to respond. In most cases, companies use trade shows, events, direct mail, direct email, advertising, websites and other strategic campaigns to generate leads. However, the companies and consultants that make the most of their contacts create entire lead generation systems. In other words, they have multiple campaigns for prospective customers, qualified buyers, buyers and clients.

    See also Lead generation at Wikipedia.

    "Home business lead generation" from Become a Consultant at ConsultantJournal.com.

    Finding new clients – part 5

    Finding new clients takes up part of every independent consultant’s workload. But sometimes it’s not you who’s finding the clients. Sometimes, the clients find you.

    A week or two ago, I was at a computer store with my good friend, who’s a art direction consultant and graphic designer. She was there to pick up some software. As she was about to grab the last box, another customer started asking her questions about graphic design software. By the end of the conversation, he’d asked for her name and business card. Even though he was looking at graphic design software, he didn’t really know how to use it and would be much better off to spend the money on a graphic designer.

    No matter where you are, be prepared to put on your consulting hat — and hand out a business card. You never know when you might find a client…or when they might find you. Sometimes, lead generation means nurturing leads when and where they find you.

    Related Posts

    Related Books

    • Get Clients Now: A 28-Day Marketing Program for Professionals and Consultants by CJ Hayden.

    • What Clients Love: A Field Guide to Growing Your Business by Harry Beckwith.

     

    Successful consulting business: 5 building blocks

    Building a successful consulting business takes more than just good luck. If you mix together key ingredients, you can build a successful consulting business even if you’re not a business wiz. Whether you do it yourself or hire someone else, these five areas will help you run your consulting business.

    Planning

    What’s that saying? If you fail to plan, you plan to fail? Well, it’s true. If you don’t plan ahead, you’ll make reactive decisions, not strategic decisions. You’ll be blindsided by competitors, customers and even your own employees. By putting together strategic, business, contingency and human resources plans (and buying insurance), you can help keep your small business on track. (At Consultant Journal, we value business plans so much that we created our own business plan kit.)

    Credit

    A few years ago, a company hired me to improve their sales. They’d grown sales by a large amount in the previous year and they wanted me to build on that success. However, when I examined their numbers, I discovered that their accounts receivable has tripled and the average collection period was more than a year. In other words, the company’s growth had been achieved by pretty much giving away their product, since they hadn’t bothered to invoice or enforce payment! Don’t let your clients use you as a free line of credit. Develop a credit policy, invoice regularly and follow up to enforce payment. Finance and credit are key.

    Marketing

    Your marketing should be about more than goodwill and brand name recognition. Strategic marketing serves to help you increase revenues, attract customers, retain profitable customers, and meet your targets. When you’re running a consulting business, you’re doing more than working at a job. You need to work hard at getting work, not just working.

    Accounting

    If you don’t keep track of where your money is, you’ve pretty much lost it. If you don’t know when bills are due (to collect or to pay), when it’s time to respond to customers’ requests, or when to deliver projects, you’re bleeding money. Make sure you know how to set fees, read a balance sheet, figure out your cash flow and measure growth. If you don’t know the finance and numbers behind your consulting business, you’re giving your money away.

    Selling

    Do prospective clients ever invite you to long meetings, then never contact you again? If you’re doing more talking than questioning in a sales meeting, you’re giving your services (and income) away. As a consultant, you should be asking questions, not giving answers until you’ve got a contract in place. Otherwise, your prospective clients may simply enjoy a free consulting session that remove the need to actually hire you.

    The good news is that you don’t have to master all these skills. If you’re not good at accounting or marketing, outsource your work. Hire an administrative assistant or, if you have more complex and strategic needs, hire a consultant. By tapping the skills of subject matter experts, you may be in a better position to make money. Heck, that’s why people hire you, right?

    "Successful consulting practice: 5 building blocks" from Become a Consultant at ConsultantJournal.com.

     

    What lured you to consulting and freelancing?

    I first fell in love with the idea of freelancing when I was 18. My college journalism prof told me that she’d arranged her work schedule so that she could spend all day on Fridays doing freelance work. In fact, she’d arranged the rest of her workflow so that she didn’t have to be at a job for 40 hours a week. This sounded like a great life to me.

    One of my friends, a financial planner, found that he just didn’t like working for someone else. So he started his business with the intent of never taking orders again. Sure, his clients give him direction, but he can gently nudge them away, if they really get on his nerves.

    Another friend, a fitness consultant, gave up a stable job in teaching because she wanted more time for her own interests. She wanted to work with women and children and still have time for her own family.

    What are your reasons for consulting and freelancing?

    Should you tell your staff your consulting rate?

    Do consulting firms let their employees know how much their time is billed out at? In my post on setting consulting fee rates, Deb asked about the sensitive nature of paid wages vs client billing. She wrote:

    Do consulting firms let their employees/consultants be aware of the actual amount a client is being charged? I have had a few clients "leak" it to my staff and I have felt a bit uncomfortable.

    Many consulting firms do let their employees know what amount is actually charged to the client. When I worked for a software development consulting firm, the company charged Fortune 500 clients around $150 an hour. My friends on the professional services team made about $60,000 to $80,000 per year. Their wages worked out to around $32 to $42 an hour, when you allow for vacation and sick time and a 40-hour work week.

    Were my consulting friends annoyed? Well, some of them were. But were they right to be annoyed? I don’t think so. They didn’t have to pay for overhead, insurance, travel, administration, finance, marketing, technical support, computers and equipment or really take on any risk. That’s why consulting fees include profit margins, overhead and all the costs of doing business.

    But should you tell your staff or subcontractors what their time is being billed at? That’s really up to you. I wouldn’t make it a big secret — that suggests you may be holding back on other information. Still, I don’t think you need to advertise it to your staff or subcontractors. If they kick up a fuss, you could point out all the costs, risks and responsibilities you bear. And note your firm’s value add — your name, experience, skills and credibility obviously add to the overall package or you wouldn’t be able to bill at that rate, even for a junior staffer. If something goes wrong, it’s ultimately you who will be held responsible.

    "Should you tell your staff what their time is billed at?" from Become a Consultant at ConsultantJournal.com.

    Freelance writers — why become one

    Freelance writing seems to be a popular choice for people who want to get into consulting. Following Become a Freelance Writer, many of you wrote in to say you’re interested in publishing your own work and getting paid for it.

    The great thing about freelance writing is that you can write on any topic — as long as you can find a buyer for your work. Over the years, I’ve written about horseshoeing, MBAs, baby clothes, computer routers, banking software and other varied subjects. My work has appeared in magazines, newspapers, brochures, annual reports, business plans and even a textbook.  Although I make most of my living from consulting — by personal preference — I still love writing articles from time to time, since it provides such a great creative outlet.

    Books related to freelance writing

    "Freelance writers — why become one" from Become a Consultant at ConsultantJournal.com.
     

    Free home-based business software

    Free home-based business software. When you start your home-based business, it’s inevitable that you may need some software. And, like many business owners, you’d probably prefer not to break the bank to buy it. But where can you find free home-based business software?

    Free home-based business software sources

    1. Your own computer. Have you already purchased Microsoft Office, QuickBooks, or other applications? You can set up your own templates for your home-business.
    2. Open-source directories. Try searching open source software directories for free home business applications
    3. Download sites. Get free home-based business software and productivity applications at popular sites like Download.com or Tucows.
    4. Beta software. Some developers offer "work in progress" software commonly called "beta". They haven’t worked out all the bugs, so they offer free software with the hope that you’ll advise them of any bugs.
    5. Your bank. Over the years, my bank has offered free or discount financial planning, business planning and even income tax software.

    Posts related to free home-based business software

    Are you fit to become a consultant?

    In my becoming a consultant FAQ, I encourage people to ask themselves whether they can get up in the morning and start working without being told to do so. A lot of people get hung up on this and worry that they’ll procrastinate. They think about all the times they’ve taken long lunches, called in sick, surfed the web, taken a long time to walk back from the coffee maker and otherwise goofed off at work.

    Don’t be so hard on yourself. If you have a job you don’t love, it can be hard to motivate yourself. When you know you’re going to get paid your salary, you might feel a little less hungry for work.

    In comparison, when you’re consulting, you’re it. You’ve got to work to make money. So you’ve got that to motivate you. And, more importantly, you enjoy a flexibile schedule. That means you can pick your own hours. Feel like going skiing? Go for it. Want to go for a walk on the beach? No problem. As long as you get your work done within the limits of your commitments, you’re free to pick and choose your own hours.

    As for me, I spent today at the aquarium with my son, had lunch with some friends and then settled down to work later in the day.

    Seth Godin on customer service

    Via Maria Palma at CustomersAreAlways.com, here’s a great quote from Seth Godin:

    “…I think the reason we get so upset at astounding examples of bad customer service… is that most of us have given great customer service and realized that most of the time it’s not only fairly easy, it’s actually quite rewarding.”

    Maria adds, " I do believe that the service we get in life is a result of the service we give in life."

    I’d be willing to add that a lot of people provide terrible customer service because they don’t take pride in their work. Whether you’re washing dishes in a restaurant or developing a strategic management plan for a new consulting client, it’s important to take pride in your work. You don’t have to love what you do — you just need to take pride in it and have vision for your future.

    If you like Seth Godin, sign up for my newsletter (top of this page). I’m giving away a copy of Godin’s Bootstrapper’s Bible to everyone who signs up.

    Posts related to customer service

    "Seth Godin on customer service" from Become a Consultant at ConsultantJournal.com.

    Part-time job for retirement | Retirement job

    Part-time job for retirement. If you’re considering a part-time job during retirement, take a look at consulting. As a part-time job for those in retirement, consulting provides significant rewards.

    Consulting as a part-time job for retirement offers you the chance to:

    • work as many or as few hours as you want
    • fit work around extended vacations
    • work from home, so that you can join a retired spouse without giving up your career or income
    • top up your retirement income
    • come up with money for gifts and little indulgences
    • keep busy while earning money
    • have more power than a volunteer

    Take a look at how to become a consultant. If you can’t believe you have skills that would suit you to consulting, try filling out a personal inventory workbook.

    "Part-time job for retirement | Retirement job" from Become a Consultant at ConsultantJournal.com.

    Become a freelance writer

    Become a freelance writer — earlier this week, I responded to a question on a popular discussion forum. Someone had asked about jobs for a woman who needed to work from home, due to a disability. I suggested she become a freelance writer. As a result, I’ve received an inordinate number of emails from people who want to know how to become a freelance writer. (For information on why, see Why become a freelance writer?)

    It wouldn’t be possible to reply to everyone in a timely manner. So I’m posting my response here.

    How to become a freelance writer

    You can do freelance writing for a variety of organizations. You’ve probably heard of freelance writers who write for magazines and newspapers. They usually get paid by the word, and, if they write quickly, they can make more than $35 an hour, if they are writing for bigger publications. Writers’ Market has information on rates and publications.

    Other freelance writers may focus on health, business, direct mail, marketing, technology, technical writing or other specialized fields. They usually bill out at an entry-level rate of $35, but can make much more than that. I’ve built up expertise in business, direct mail, marketing, and technology. I bill more a *lot* more than $35 an hour. (I also do other kinds of consulting, but at even higher rates.)

    When I was still in university, I picked up a copy of Secrets of a Freelance Writer by Bob Bly. See . This book really changed how I looked at writing and allowed me to start freelance writing. It inspired me and gave me the confidence and tools I needed to start my freelance writing business. Within a couple of months, I was a published freelance writer. My first article appeared in The Ottawa Citizen and I received $80 for a couple of hours of work.

    Writers’ Market is another classic book aimed at helping writers get published. I bought my first copy around 1991 and quickly dog-eared many of the pages. If you’re looking for information on fees and rates, it’s a great reference guide.

    I have information on how to become a consultant here at ConsultantJournal.com. However, if you like taking courses, check with your local college or community college to see if they offer courses in technical writing, business writing, or freelance writing. Sometimes, a one-term evening course can give you enough info to help you get headed in the right direction.

    Posted related to becoming a freelance writer

    "Become a freelance writer" from Become a Consultant at ConsultantJournal.com.

    How to build wealth by consulting

    How to build wealth by consulting. Looking to secure your financial future? Wondering how to build wealth? Consulting offers you the opportunity to secure your financial future.

    What does it mean to build wealth?

    Before we start talking about consulting, let’s take a look at how to build wealth. Your net worth is made up of your assets minues your liabilities. Wealth-creating assets, like real estate and bonds, are supposed to increase in value or provide income. Liabilities — or debts — are made up of money you owe, like credit card debts and mortgages.

    How do you build wealth?

    To build wealth, you need to increase your net worth. You can do that by increasing the value of your assets and by reducing your debts. (And even though it may be tempting to buy cars and big screen TVs, those are are assets that depreciate or drop in value. So you should strive to avoid those.)

    How can consulting help build wealth?

    Let’s say you take up consulting under one of the following circumstances:

    • a second job while you’re working at regular employment
    • a work-from-home job while you are a stay-at-home mom (or dad or grandparent)
    • a part-time job while you’re in college
    • a lifestyle job while you’re in early retirement
    • a hobby-type job for to make money in your free time

    By working from home as a consultant, you can earn a high hourly consulting fee while doing professional work. You can then use that money to get out of debt or add to your asset base. One consultant I know billed $30,000 last year *on top* of her regular job. Talk about a way to get ahead in life!

    Posts related to building wealth

    "How to build wealth by consulting" from Become a Consultant at ConsultantJournal.com.

    How to start a sole proprietorship

    How to start a sole proprietorship.  Starting a sole proprietorship is usually one of the easiest routes you can take with your new business. If you’re wondering how to start a sole proprietorship, here are some quick tips.

    How to start a sole proprietorship

    • Register your business name, if you’re not using your own name. In many places, you can operate a business under your own name without doing any registration. However, if you want to use a tradename (like ABC Co. or XYZ Management), you’ll probably need to register.
    • Set up a separate bank account, even if you operate under your own name. If you’re using your own name, you can probably just set up a second personal bank account. But, if you want to use your trade name for business, you’ll need a business account
    • See if you need permits to operate. Sometimes, you need to fill out a fictitious name statement or home business permit. Depending on where you live, check with your Small Business Administration or Ministry of Small Business.
    • Keep accurate books and records. You (or your accountant) will need them at tax time.

    Credit card debt strategy

    Given the time of year, I know some of you are struggling with credit card debt. If you are having a tough time keeping up with the payments, consider contacting a debt counselor, especially a government-approved organization. In the US, see the Department of Justice credit counselor list.

    Posts related to credit card debt

    "Credit card debt strategy" from Become a Consultant at ConsultantJournal.com.

    Turning down a job

    Like anyone else, I have some flaws. And one of my biggest consulting flaws is my struggle with turning down work. Even when I’m buried in projects, I have a hard time saying no to more work.

    Why it’s hard to turn down work:

    • Consultants tend to run through feast or famine work cycles. Since it’s hard to predict what your earnings will be for the rest of the year, it’s hard to say no to jobs, even when you’re flush with projects.
    • Finding new clients takes work. When you’ve gone to all that trouble to find a new client, it’s hard to turn them away.
    • Although hanging out at Starbucks in your off time is fun, it can be exhilerating to be managing several projects.
    • Money is nice. When someone calls or emails with a project that will earn me $2,000 for a few hours of work, it’s pretty darn hard to resist.

    How to turn away work

    • Be polite. Don’t brush off someone who’s gone to the trouble to contact you.
    • Ask about scheduling. The client may be able to wait a week or two. I once had a client who waited three months.
    • Note the positive side of being busy. I regularly point out to prospective clients that consultants who can take them on immediately may not have much of a track record.
    • Network. I’ve built relationships with other people who can take on projects when I’m busy. And they send me work, too. One sent me work for an entire year, while she was on maternity leave.
    • Hire someone. Find someone who can take on all or part of the job. (My Consulting Fees Guide discusses this in the section on making more without raising your rates.)
    • Relax. If this client found you, it means your marketing and past performance are good.

    "Turning down a job" from Become a Consultant at ConsultantJournal.com.

    Income for stay at home mom; income is possible

    Income for a stay at home mom? Is it really possible to stay home with your child, earn money and keep a hand in your career? You bet. By structuring your life to provide income, you can be a stay at home mom (or dad) – even after your maternity leave runs out.
     

    Earn an income and stay at home

    Staying at home may sound expensive, but, if you earn an income at hone, you may earn as much or more than you would at a regular job. Say what? My calculations show that a stay-at-home parent who makes just $300 a month actually earns the equivalent of  $50,000 to $76,000. If you earn more like $1,000 or $2,000 a month by working from home, you may actually be more in line with an $100,000 income.
     

    Earn an income by working from home

    Through work from home opportunities, you can generate money to help offset the income you’d gain by returning to work. In fact, many stay-at-home moms return to work by working from home. Some of the work-from-home moms (and dads) I know enjoy rewarding careers as business consultants, technical writers, engineers, graphic designers, jewelry designers, fitness consultants and even Tupperware consultants! (See more consulting business ideas.)
     

    Maintain your career

    Choosing to stay home with your child doesn’t mean you have to give up your career. Many people decide to start businesses, consult or freelance for their former employer, telecommute, work part-time, teach continuing education and community centre courses, or even write articles for newspapers and magazines. Whether you stick with your previous field or venture into new territory, you face a wealth of opportunities to earn money from home. And you don’t have to earn peanuts. In fact, if you were toying with picking up a part-time job, I urge you to read up on how to become a consultant. Why make $8 an hour when you could be making 10 times that? Don’t sell yourself short.
     

    Broaden and build your career

    Regardless of whether you work for yourself or someone else, you can enrich your work experience by becoming a work from home mom (or dad). Some of the work from home parents I know have accomplished such feats as:
     

    • Franchising a business throughout a major metropolitan area
    • Starting and expanding an ecommerce real estate service business throughout the West
    • Landing a column in a big city newspaper
    • Developing a consulting business that now subcontracts work to others
    • Garnering media attention in major magazines and newspapers
    • Securing $100,000 in seed capital for engineering projects

    …and those are just people I know in my city!

    It’s no secret that I think becoming a consultant is a great career move. If you’re interested in learning how to become a consultant, check out my become a consultant series.

    Not convinced you could be a consultant? My Discover Your Inner Consultant workbook will help you figure out what skills and experience you have to offer as a consultant.

    Subscribe to my Become a Consultant newsletter and get a FREE copy of Seth Godin’s Bootrstrapper’s Bible – a guide to starting a new business. See the form at the very top of this page!

    "Income for stay at home mom – income is possible" from Become a Consultant at ConsultantJournal.com.

    PT Barnum, Money Getting and Perserveance

    The lastest in The Art of Money Getting, by PT Barnum — here’s the importance of perservance in making money.

    When a man is in the right path, he must persevere. I speak of this
    because there are some persons who are "born tired;" naturally lazy and
    possessing no self-reliance and no perseverance. But they can cultivate
    these qualities, as Davy Crockett said:

    "This thing remember, when I am dead: Be sure you are right, then go
    ahead."

    It is this go-aheaditiveness, this determination not to let the
    "horrors" or the "blues" take possession of you, so as to make you relax
    your energies in the struggle for independence, which you must
    cultivate.

    How many have almost reached the goal of their ambition, but, losing
    faith in themselves, have relaxed their energies, and the golden prize
    has been lost forever.

    It is, no doubt, often true, as Shakespeare says:

    "There is a tide in the affairs of men, Which, taken at the flood, leads
    on to fortune."

    If you hesitate, some bolder hand will stretch out before you and get
    the prize. Remember the proverb of Solomon: "He becometh poor that
    dealeth with a slack hand; but the hand of the diligent maketh rich."

    Perseverance is sometimes but another word for self-reliance. Many
    persons naturally look on the dark side of life, and borrow trouble.
    They are born so. Then they ask for advice, and they will be governed by
    one wind and blown by another, and cannot rely upon themselves. Until
    you can get so that you can rely upon yourself, you need not expect to
    succeed.

    I have known men, personally, who have met with pecuniary reverses, and
    absolutely committed suicide, because they thought they could never
    overcome their misfortune. But I have known others who have met more
    serious financial difficulties, and have bridged them over by simple
    perseverance, aided by a firm belief that they were doing justly, and
    that Providence would "overcome evil with good." You will see this
    illustrated in any sphere of life.

    Take two generals; both understand military tactics, both educated at
    West Point, if you please, both equally gifted; yet one, having this
    principle of perseverance, and the other lacking it, the former will
    succeed in his profession, while the latter will fail. One may hear the
    cry, "the enemy are coming, and they have got cannon."

    "Got cannon?" says the hesitating general.

    "Yes."

    "Then halt every man."

    He wants time to reflect; his hesitation is his ruin; the enemy passes
    unmolested, or overwhelms him; while on the other hand, the general of
    pluck, perseverance and self-reliance, goes into battle with a will,
    and, amid the clash of arms, the booming of cannon, the shrieks of the
    wounded, and the moans of the dying, you will see this man persevering,
    going on, cutting and slashing his way through with unwavering
    determination, inspiring his soldiers to deeds of fortitude, valor, and
    triumph.

    Having worked as a consultant for more than 10 years, I’m no stranger to perseverance. I really believe that it’s worth it — just look at the reasons why someone would become a consultant.

    Related Books

    Standard per diem rate | Per diem table

    Standard per diem rates — is there a table for typical per diem rates? Hugh wrote me to ask about standard per diem rates:

    Is there an on-line standard guide that clients would find acceptable that determines standard per diem costs for lodging, meals and local transportation in major cities around the world?

    For the US, you might be able to cross-reference with the US government’s per diem tables. But I suspect that these account for government discounts on hotels. Can any readers help with this one? I’d guess that a corporate travel agent might be able to help.

    Posts related to per diem rates

    "Standard per diem rate | Per diem table" from Become a Consultant at ConsultantJournal.com.

    Should consultants try telecommuting?

    One way to start working from home is to take up a telecommute job. Even established consultants may enjoy the regular cash flow, structure and stability of a telecommuting position. And, if you’re just starting out, a telecommute job lets you build up some savings and try out working from home. Once you’ve got your feet wet, you can take the plunge to full-time consulting.

    By working at a telecommuting position, you’ll have flexibility and independence. You may be able to move your work hours so that you can meet with clients for your consulting business. You can see if you even like working from home. (And, if you don’t, you can save up to rent a desk elsewhere!)

    Even though I do consulting on a full-time basis, I hear great things about telecommuting from my friends who do consulting as a side business. So, if you aren’t at the point where you have enough clients to go full-time, check out telecommuting jobs.

    "Should consultants try telecommuting?" from Become a Consultant at ConsultantJournal.com.

    Post resume for telecommute jobs

    Post resume for telecommute jobs — here’s how to do it. If you’re looking to post a resume for telecommute jobs or work at home jobs, you should consider highlighting revelant skills and experiences. Companies looking at resumes for telecommute positions want to see that you can work independently, set and achieve goals and manage projects effectively.
     

    To determine how your skills and experiences fit with the needs of employers, you should consider doing a personal inventory. Although I’ve previously emphasized the benefits of a personal inventory for consulting, the same principles and exercises can apply to anyone looking to work from home. Drawing out your life, work and education experience is key to job search success, whether you want to be self-employed or not.

    "Post resume for telecommute jobs" from Become a Consultant at ConsultantJournal.com.

    What’s in a fee? | Consultant fee

    What’s in a consultant fee? If you’re wondering what to include in your consultant fee, you should consider the following, which come from setting consulting fees:

    • working days
    • billable hours
    • bad debt
    • rate of pay at a regular job
    • overhead
    • profit margin

    That’s not everything you should consider, but it’s most of it.

    "What’s in a fee? | Consultant fee" from Become a Consultant at ConsultantJournal.com.

    Consulting fee: is yours too low?

    Choosing the right level for your consulting fee is an important part of being a consultant. My post on setting a consulting fee goes over some ways of establishing your rate. However, how can you tell whether your fee is too low?

    Five ways to tell your consulting fee is too low:

    1. No one has ever balked at what you’re charging
    2. Prospective clients say, "Gee, that’s really reasonable!"
    3. You’re charging the lowest rate in your market
    4. Prospective clients are excited to receive a quote but then follow up with, "Thanks, but we’re going to go with someone more senior."
    5. Once you look at how much time you’re spending on your consulting business, your hourly rate works out to be peanuts.

    Posted related to Consulting Fee

    "Consulting fees: are yours too low?" from Become a Consultant at ConsultantJournal.com.

    Get rich quick | quick, get rich!

    Get rich quick — can you do that as a consultant? Marnie from Lethbridge, Alberta wants to know if consulting is a get rich quick business. I suppose it depends on how you define get rich quick.

    There are tons of work from home scams out there that promise to bring you thousands of dollars for next to no effort. Consulting isn’t like that. It takes effort to make money as a consultant. And you probably won’t earn $10,000 in your first month.

    However, consulting can really pay off. For starters, it’s a great side job that can complement the work you do elsewhere. It’s an additional income stream if you’re retired, putting kids through college, staying home with kids, paying down debt or trying to save for a trip. It’s flexible – something you can do when you want, where you want.

    As a full-time business, consulting may take some time to build up to a six-figure income. But it is absolutely possible if you put in the effort and have the right background and business model. Since going full-time as a consultant, I haven’t looked back — and I’m really pleased with how I’m doing. And, beyond my monetary success, I’m thrilled with the overall richness of my life. If I didn’t believe that consulting was the best place to focus my efforts, I’d be doing something else.

    "Get rich quick | quick, get rich!" from Become a Consultant at ConsultantJournal.com.

    Should you take on a partner?

    Someone recently told me that they’d like to start a business with their friend. Are two heads better than one?

    It depends. Ideally, you’d identify a consulting area where you both already have expertise. You’d want your partnership to strengthen that opportunity. Just deciding to work with a friend isn’t enough. You both need to make the business idea work.

    That being said, your friend’s skills and experience may be a great complement to yours. If you’re not sure, perhaps you could both look at doing a personal inventory to help generate consulting business ideas.

    "Should you take on a partner?" from Become a Consultant at ConsultantJournal.com.

    Related: 

     

    Telecommute jobs | Work at home

    Telecommute jobs – work at home jobs that let you telecommute can be a great transition from full-time office worker to work at home consultant. Work at home telecommute jobs give you the security of a regular paycheck, along with the support of the company that employs you.

    If you’re interested in many of the reasons to become a consultant, you think you should become a consultant, but you’re not quite ready to make the commitment, consider a work at home telecommute position. In most cases, the easiest thing is to convince your existing employer to let you work from home one or two days a week — if not more. This may give you the opportunity to see how you like the format of work from hom jobs.

    However, if what’s stopping you from consulting is that you’re short of ideas, consider doing a personal inventory to generate consulting business ideas. And remember, you can always consult part-time, as a side job.

    Posts related to telecommute jobs

    "Telecommute jobs | Work at home" from Become a Consultant at ConsultantJournal.com.

    Best ways to pay down debt – consulting

    I’ve been talking about paying down debt a lot this month. Given the time of year, I know many of you are looking for ways to get out of debt. I should note that poor credit card management can also be a big contributor to your debt load. If you’ve got a lot of credit card debt, shop around for a better rate. Consider making use of no or low interest offers on balance transfers, but do read the fine print on your credit card contracts.

    Related Posts

    "Best ways to pay off debt – try consulting" from Become a Consultant at ConsultantJournal.com.

    PT Barnum and the Art of Money Getting – 2

    PT Barnum’s The Art of Money Getting was written in the 1800s. However, as I noted last week, The Art of Money Getting is as interesting today as it was then. Here’s a very important piece on why young people should avoid debt.

    Young men starting in life should avoid running into debt. There is
    scarcely anything that drags a person down like debt. It is a slavish
    position to get in, yet we find many a young man, hardly out of his
    "teens," running in debt. He meets a chum and says, "Look at this: I
    have got trusted for a new suit of clothes." He seems to look upon the
    clothes as so much given to him; well, it frequently is so, but, if he
    succeeds in paying and then gets trusted again, he is adopting a habit
    which will keep him in poverty through life. Debt robs a man of his
    self-respect, and makes him almost despise himself. Grunting and
    groaning and working for what he has eaten up or worn out, and now when
    he is called upon to pay up, he has nothing to show for his money; this
    is properly termed "working for a dead horse." I do not speak of
    merchants buying and selling on credit, or of those who buy on credit in
    order to turn the purchase to a profit. The old Quaker said to his
    farmer son, "John, never get trusted; but if thee gets trusted for
    anything, let it be for 'manure,' because that will help thee pay it
    back again."

    Mr. Beecher advised young men to get in debt if they could to a small
    amount in the purchase of land, in the country districts. "If a young
    man," he says, "will only get in debt for some land and then get
    married, these two things will keep him straight, or nothing will." This
    may be safe to a limited extent, but getting in debt for what you eat
    and drink and wear is to be avoided. Some families have a foolish habit
    of getting credit at "the stores," and thus frequently purchase many
    things which might have been dispensed with.

    It is all very well to say; "I have got trusted for sixty days, and if I
    don't have the money the creditor will think nothing about it." There is
    no class of people in the world, who have such good memories as
    creditors. When the sixty days run out, you will have to pay. If you do
    not pay, you will break your promise, and probably resort to a
    falsehood. You may make some excuse or get in debt elsewhere to pay it,
    but that only involves you the deeper.

    A good-looking, lazy young fellow, was the apprentice boy, Horatio. His
    employer said, "Horatio, did you ever see a snail?" "I - think - I -
    have," he drawled out. "You must have met him then, for I am sure you
    never overtook one," said the "boss." Your creditor will meet you or
    overtake you and say, "Now, my young friend, you agreed to pay me; you
    have not done it, you must give me your note." You give the note on
    interest and it commences working against you; "it is a dead horse." The
    creditor goes to bed at night and wakes up in the morning better off
    than when he retired to bed, because his interest has increased during
    the night, but you grow poorer while you are sleeping, for the interest
    is accumulating against you.

    Money is in some respects like fire; it is a very excellent servant but
    a terrible master. When you have it mastering you; when interest is
    constantly piling up against you, it will keep you down in the worst
    kind of slavery. But let money work for you, and you have the most
    devoted servant in the world. It is no "eye-servant." There is nothing
    animate or inanimate that will work so faithfully as money when placed
    at interest, well secured. It works night and day, and in wet or dry
    weather.

    I was born in the blue-law State of Connecticut, where the old Puritans
    had laws so rigid that it was said, "they fined a man for kissing his
    wife on Sunday." Yet these rich old Puritans would have thousands of
    dollars at interest, and on Saturday night would be worth a certain
    amount; on Sunday they would go to church and perform all the duties of
    a Christian. On waking up on Monday morning, they would find themselves
    considerably richer than the Saturday night previous, simply because
    their money placed at interest had worked faithfully for them all day
    Sunday, according to law!

    Do not let it work against you; if you do there is no chance for success
    in life so far as money is concerned. John Randolph, the eccentric
    Virginian, once exclaimed in Congress, "Mr. Speaker, I have discovered
    the philosopher's stone: pay as you go." This is, indeed, nearer to the
    philosopher's stone than any alchemist has ever yet arrived.

    Like Barnum, I’ve never been a fan of debt. In fact, the only debt I have is for my home, and it’s a small mortgage, in relation to the value of the property. I encourage others to avoid taking on debt. If you’re in debt, considering using consulting to get out of debt — think about a side job.

    Related Books

    Finding new clients – part 4

    Finding new clients — it doesn’t have to be a headache. I’ve been writing a weekly series on finding new clients. One of the most common reasons consultants need to find new clients is that they’ve painted themselves into a corner. Although niche marketing can be a brilliant business strategy, there’s a risk that a narrow focus will limit the potential for your business. If you’re in that position, consider expanding your horizons. Move into an adjacent target market or service offering. For example, if you’re a banking industry marketing consultant, consider going after other financial services firms. If you’re an eldercare consultant focused on helping children find nursing homes, consider making your services available to older adults who need to plan for their later years. Whatever your business, look at ways to expand your services and your market, if you need to find new clients.

    Related Posts

    "Finding new clients – part 4" from Become a Consultant at ConsultantJournal.com.

    How do you generate leads?

    Yesterday, I answered some questions about using a website to generate leads.If you’re already running a consulting business or even just starting out, what are you dong to generate leads? I’ll be discussing more ways to find new clients in the weeks ahead, but I wondered what my readers are doing now.

    Japanese toys and what you can learn

    Japanese toys will increasingly be marketed to adults, say Japanese toy makers. Faced with an aging Japanese population and falling birth rate, Japanese toys would only enjoy small successes if marketed to children. Instead, toy makers will set their sights on older technology enthusiasts, known as otaku.

    Otaku – grown-up gadget geeks — love playing with toys, so look for more gadgets to appear on the shelves of your local stores. Meanwhile, in women’s markets, toy makers will license characters for use on everthing from toilet seats to hand bags.

    As a consultant, you can learn a lot from what’s going on with the Japanese toy industry. Sometimes, it doesn’t make sense to chase a dying market. Instead, you should look for ways to broaden your scopes and use your core competences in new ways.

    For example, when automobiles appeared, people who specialized in bicycle repair soon realized that the bike market would drop while the car market took off. So many bike repairmen started fixing cars.

    As a consultant, don’t be blindsided by what you do. Just because you’ve always thought of yourself in one way doesn’t mean you couldn’t change. You have transferable skills that would be useful in many markets. Some of the people I know who have changed careers include:

    • a lawyer who now uses her research and writing skills as a freelance writer
    • a high school English teacher who uses her training and writing skills as a technical writer and trainer for high tech companies
    • a pharmacy technician who applies his detail-oriented approach to a career as a web developer
    • a flight attendant who uses her people skills as a medical doctor (after some years of school!)
    • a hospital cafeteria worker who taps her love for routine as the owner of a house cleaning and home care business

    So, think like a Japanese toy maker. Consider all the ways you could apply your skills, then choose something you’ll enjoy while still turning a profit.

    "Japanese toys and what you can learn | Japanese toy companies" from Become a Consultant at ConsultantJournal.com.

    Using a website to generate leads

    Using a website to generage leads. Following my post on finding new clients via a website, a few people wrote in to ask how they could generate leads with a website.

    Vinod from India wants to know if it’s possible to find clients from overseas.

    And Justin also wanted to know my secret to using my website to convert leads to sales.

    More tips for generating leads from websites

    • Optimize your website so that it ranks well in searches
    • Create a strong call to action — offer something to prompt people to contact you
    • Build a professional-looking site so that people will trust you
    • Post to a blog, so that clients have a chance to build a relationship with you
    • Register your website with directories (that’s one way Hewlett-Packard found me)
    • Make it easy for clients to contact you.

    Those are just a few thoughts for generating leads from websites. You can absolutely gain overseas clients. Over the years, I’ve had contracts and discussions from clients through North American and Europe.

    "Using a website to generate leads" from Become a Consultant at ConsultantJournal.com

    Consulting from home

    Consulting from home isn’t quite the same as working in an office. Some people worry that, if they start working from home, they’ll feel isolated and depressed. Well, some people would feel that way anyway, but isolation is an important factor to consider. Rather than using it to rule out becoming a consultant, look at it as a consultant should. In other words, identify the problem and work out a plan for managing it. A financial planner I know has a rule that he must leave his home for an hour every day — he’s on his way to being independently wealthy at age 40, so he must know what he’s doing. So, listen to him and work out a plan for becoming a well connnected, non-isolated consultant.

    "Consulting from home" from Become a Consultant at ConsultantJournal.com.

    What kind of consultant should you become?

    What kind of consultant should you become? — that’s the question Ricardo suggests we ask. Yesterday, I posted "Is consulting for you?", but Ricardo suggests that it’s more important to consider the kind of consulting you tackle.

    Here are my top five posts on figuring out what kind of consultant you should become:


    But, no matter what kind of consulting you choose, do check to see whether you’re suited to working on your own. See Should I become a consultant? for questions you should ask yourself.

    "What kind of consultant should you become?" from Become a Consultant at ConsultantJournal.com.

    Is consulting for you?

    Wondering if you should get into consulting? Check out Should I become a consultant? I should note that, if you don’t seem like an entrepreneur, that doesn’t mean you can’t become a consultant. By working on your weaknesses and building up your strengths, you may be able to reposition yourself for self-employment. If not, you may want to find a business partner or take on a consulting role within a consulting firm.

    Best ways to pay off debt – earn more per hour

    Best ways to pay off debt — this month, I’ve written a few articles on how you can use consulting to get out of debt. I even shared a story about how my friend used consulting to get out of debt.

    Let’s say you have $5,000 in credit card debt at 18% and you’re making a minimum payment of $125 a month. It will take 26 years to pay off that debt! But, if you made an extra $375 a month from consulting — and instead paid $500 a month — you’d pay off that same debt in 11 months and SAVE about $6,500 in interest!

    If you start a consulting business and set your fees at just $50 an hour, you could potentially make up that extra $375 by billing just 7.5 hours a month. Even a truly low consulting fee rate (I’d never suggest anyone charge this little) of $25 an hour would require you to bill for just 15 hours a month to earn an extra $375.

    Related Posts

    "Best ways to pay off debt – try consulting" from Become a Consultant at ConsultantJournal.com.

    PT Barnum and The Art of Money Getting

    P.T. Barnum’s The Art of Money Getting is an interesting read. Some of the principles of money getting are just as true today as they were in the 1800s. And, heck, Barnum was pretty successful as a business person. Here’s what Barnum has to say about the importance of having a calling or vocation:

    The safest plan, and the one most sure of success for the young manstarting in life, is to select the vocation which is most congenial tohis tastes. Parents and guardians are often quite too negligent inregard to this. It very common for a father to say, for example: "I havefive boys. I will make Billy a clergyman; John a lawyer; Tom a doctor,and Dick a farmer." He then goes into town and looks about to see whathe will do with Sammy. He returns home and says "Sammy, I see watch-making is a nice genteel business; I think I will make you a goldsmith."He does this, regardless of Sam's natural inclinations, or genius.
    
    We are all, no doubt, born for a wise purpose. There is as muchdiversity in our brains as in our countenances. Some are born naturalmechanics, while some have great aversion to machinery. Let a dozen boysof ten years get together, and you will soon observe two or three are"whittling" out some ingenious device; working with locks or complicatedmachinery. When they were but five years old, their father could find notoy to please them like a puzzle. They are natural mechanics; but theother eight or nine boys have different aptitudes. I belong to thelatter class; I never had the slightest love for mechanism; on thecontrary, I have a sort of abhorrence for complicated machinery. I neverhad ingenuity enough to whittle a cider tap so it would not leak. Inever could make a pen that I could write with, or understand theprinciple of a steam engine. If a man was to take such a boy as I was,and attempt to make a watchmaker of him, the boy might, after anapprenticeship of five or seven years, be able to take apart and puttogether a watch; but all through life he would be working up hill andseizing every excuse for leaving his work and idling away his time.Watchmaking is repulsive to him.
    
    Unless a man enters upon the vocation intended for him by nature, andbest suited to his peculiar genius, he cannot succeed. I am glad tobelieve that the majority of persons do find their right vocation. Yetwe see many who have mistaken their calling, from the blacksmith up (ordown) to the clergyman. You will see, for instance, that extraordinarylinguist the "learned blacksmith," who ought to have been a teacher oflanguages; and you may have seen lawyers, doctors and clergymen who werebetter fitted by nature for the anvil or the lapstone.

    I’m no PT Barnum, but I agree that it makes sense to do something that hearkens your passions. Of course, I also think it’s important to try to do what you love for profit.

    Related Books

    Donate a car for tax write off

    Donate a car as a tax write off. Whereas you can donate a car to generate start up cash, you might want to consider it as a potential tax write off. When you donate a car to a registered charity, you may qualify for a tax write off. If you’re looking to reduce your taxable income while helping a charity, consider donating your car. But check with the IRS, Revenue Canada or other applicable authority.

    Related Posts

    Finding new clients – part 3

    Finding new clients – as part of my weekly series on finding new clients, I’m discussing ways to drum up business. A great way to find new clients is to put together a webpage. I’ve had a website for about 10 years and it’s been a great marketing tool for me. In a world where clients now tend to research you before ever contacting you for a proposal, a website lets you market yourself while you’re busy doing other things (like sleeping).

    Some consultants will tell you that clients don’t do business with strangers, so a website will be little help. In my experience, they’re wrong. Lots of companies and individuals visit websites to find new consultants. In fact, one of my first clients, Hewlett-Packard, hired me after visiting my website in search of a high tech industry writer. Today, I still receive tons of leads via my website – sometimes more than I get from word-of-mouth referrals, although that’s the source for the bulk of my business.

    Related Posts

    Related Books

    • Get Clients Now: A 28-Day Marketing Program for Professionals and Consultants by CJ Hayden.

    • What Clients Love: A Field Guide to Growing Your Business by Harry Beckwith.



    "Finding new clients – part 3" from Become a Consultant at ConsultantJournal.com.

    Become a wedding consultant

    Become a wedding consultant — love parties, weddings, romance and event planning? Become a wedding consultant and make money doing what you love.

    A wedding consultant helps busy brides and grooms plan everything from the wedding ceremony and reception to honeymoons and gift registries. The wedding consultant helps the to-be-married couple work with an endless list of vendors, including photographers, caterers, hotel managers, limo companies, party favor distributors, decorators, DJs, bands, videographers, stationers, florists and others. The wedding consultant presents options, negotiates bills, takes care of detail work, and takes steps to minimize costs, work within a budget, and get everything done on time and to order.

    If you’ve got strong event planning, negotiation and interpersonal skills, consider a career as a wedding consultant. Check out the questionnaire on Should I become a consultant?

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    "Become a wedding consultant" from Become a Consultant at ConsultantJournal.com.

    Doing what you love for profit

    Doing what you love is great. But, if you’re in business, you want to know that you’re making a profit from it.  Steve Pavlina says it best in 10 Business Lessons from a Snarky Entrepreneur:
    "Do what you love, but be damned sure it’s profitable."

    If you’re going to be in business, you need to be sure that there’s money in what you’re doing. Sure, you don’t want to bang your head against a wall by doing something you dislike. But there’s no point doing something you love if you can’t make a good living from it. That’s because most of us really love having food, clothing, shelter, security, self esteem and other important needs.

    I love consulting, but I don’t love everything about consulting. There are some projects that I merely like. However, I *love* being able to enjoy the freedoms of having a good income. I wouldn’t throw myself into work I hated, but I don’t mind making good money for doing things I just like. In the end, I love the freedom that work delivers.

    If you’re having a hard time figuring out what you can do for profit, consider doing a personal inventory to help fidentify your passions, interests and talents.

    "Doing what you love for profit" from Become a Consultant at ConsultantJournal.com.

    Want to stop working for free?

    I know from the emails I receive that some of you are already consulting — you’re just not getting paid for it. You may be providing your expert advice to your friends, family, charities or religious organizations. Stop working for free!

    But — wait! I’m not telling you to start charging your friends and family!

    I’m not one of those MLM types who wants you to start gouging your friends and loved ones. No way. I’m just saying that you need to start thinking like a business person, if you’re going to make the leap to consultant.

    You can still give free advice to friends and family and anyone else who strikes your fancy. But here’s where you need to make a change.

    Turn your donated time into a business strategy.

    When you give away your consulting, you undermine its value. If you want people to take you seriously, you need to make sure you’re treating your time and knowledge as valuable resources.

    Identify reasons for giving away knowledge — then determine what you gain from giving away your knowledge.

    • Do you want to build up your portfolio?
    • Develop and enhance new skills?
    • Demonstrate competency in a particular area?
    • Build relationships?
    • Get references?
    • Foster goodwill?
    • Meet personal goals?

    If you trade your time and knowledge for specific outcomes, you’re not really working for free. You’ve identified the outcome of the transaction.
    Although my Consulting Fees Guide tells you not to give away consulting services to businesses, you can make an exception if you’re building your personal inventory and you haven’t yet made the jump to making money. But don’t give away your services to anyone you even dream of having as a client. They’ll never be able to believe you’re worth $150 an hour if you were doing the same thing for free before.

    So, if you want to do work without charing for it, do so. Just make sure you understand why you’re doing it.

    By the way, if you like donating your time for the sake of helping other people, there’s nothing wrong with that. You’re meeting a personal goal. And not everything in life has to be about business. But, if you’re struggling with making the transition to actually charging, take the time to rethink your strategy.

    "Want to stop working for free?" from Become a Consultant at ConsultantJournal.com.

    Ufile-Quicktax comparison | Ufile

    Ufile and Quicktax comparison — if you live in Canada and you’re trying to make sense of your taxes, this old post from my marketing consultancy blog may be of help.

    Tax time and switching costs
    As February approaches, prepare for the onslaught of T4s, T5s, and tax software ads. You don’t need to submit your Canadian taxes until April 30th (or later for small businesses), but makers of tax software will be out in full force. A quick glance at the market reveals that switching costs shape the field.

    Quicktax recently sent me some direct mail, offering special bonuses to prompt me to buy their product. However, since I don’t need Corel PhotoPaint or an encyclopedia, these bonuses do little to sway me. Still, I happily forked over $60 for Quicktax for Small Business. I’ve used Quicktax for years and have little incentive to stray.

    Like many Quicktax users, I perceive that trying a new tax package would involve switching costs. I’m already familiar with previous versions of Quicktax. I can quickly and easily navigate through the software. I know it’s fairly easy to use and that I can turn to online and telephone customer support. Quicktax is a known quantity.

    In comparison, I know very little about Taxwiz or UFile, let alone another Canadian tax packages. These packages are cheaper than Quicktax and may be just as easy to use. But I don’t know and don’t have the time to find out. I’m not even sure that these packages offer small business forms. Even if I usually worked with the $40 consumer version of Quicktax, I would still be willing to pay extra for Quicktax. For me, it’s worth $15 to avoid the risk of switching costs.

    As a marketer, I’d be interested in finding out how Quicktax, TaxWiz, and UFile came up with their pricing. Intuit owns both Quicktax and Taxwiz — did the company map out switching costs or just experiment with pricing? Have Intuit and the makers of UFile found a way to value their software, in comparison with professional tax services and people who use pen and paper? It’s unlikely that either firm uses a cost-plus scenario to determine pricing. Having been in the market for a few years, these firms face descending curves for development costs.

    Tax software is just one example of a product with switching costs. Buyers face switching costs every time they consider changing banks, grocery stores, hairdressers, or online bookstores. Smart companies find ways to build in switching costs without alienating buyers.

    Update: a reader wrote in with this criticism of Ufile’s online customer support.

    Related Posts


    "Ufile-Quicktax comparison" from Become a Consultant at ConsultantJournal.com.

    Be on time

    If you’re meeting with clients, be on time. Clients like to work with consultants who respect them. A consultant who isn’t mindful of the client’s time may not be respectful of the client’s needs or budget. Even if you have great skills and knowledge, running late for an appointment makes you look bad.

    Years ago, I hired a graphic designer who turned up 45 minutes late for a meeting. He obviously didn’t respect me. Five years later, I was working for a client who was about to hire an ad agency. I saw that same graphic designer’s name on a business card stapled to an agency’s proposal. I let the client know about my experience — and he promptly dropped the proposal into the blue box. Don’t be that graphic designer — show up on time.

    "Be on time" from Become a Consultant at ConsultantJournal.com.

    More tax write offs

    Tax time is just around the corner — do you know what to write off? My list of tax write offs discusses some of the most common tax write offs. But here are some of the most overlooked tax deductions:

    Overlooked tax deductions:

    • Equipment purchases
    • Green commercial building
    • Domestic production
    • Vehicle usage (including the new hybrid deduction)
    • Non-cash (in-kind) charitable donations
    • Investment expenses

    You should also consider using good invoicing and accounting software to help you find and manage tax write offs.

    Sources: Inc’s top five tax deductions and MSN’s 10 big deductions.

    "More tax write offs" from Become a Consultant at ConsultantJournal.com.

    Paying off debt with consulting work

    Paying off debt with consulting work is a great way to get back on your feet. JD Roth, over at GetRichSlowly.org, invited me to write a guest post on using consulting to pay off debt. I encourage you to take a look at JD’s site. The posts are well written and the community members tend to be bright and articulate.

    If you’re interested in getting out of debt, check out my posts on:

    "Paying off debt with consulting work" from Become a Consultant at ConsultantJournal.com.

    Techvibes is for sale | Techvibes on eBay

    If you’re looking for a home business, you might be interested in the Techvibes auction on eBay. Techvibes had a huge presence a while back, but the site’s marketing has been neglected. You’d think someone with a tech and sales bent could breath some life into it. It’s listed for US $60k and has revenues of about $5k a month. Of course, you’d want to know what the expenses are, but it is intriguing.

    Thanks to Darren for the heads up on the Techvibes auction.

    "Techvibes is for sale | Techvibes on eBay" from Become a Consultant at ConsultantJournal.com.

    The time I made $500 an hour

    "What’s the most you’ve ever made per hour?" writes Pablo Martinez. I’d have to say $500 an hour. I was working for a major US client where I was getting paid by the project.

    When I estimated the project, I’d anticipated lots of hiccoughs in the project. So I set my consulting fee for each deliverable at $500. As it turned out, the client was a dream to work with. They accepted each piece of the project without question. I’d anticipated time for going back and forth, returning phone calls, making revisions and the like. But the client liked my work as is. That meant I was getting paid $500 for 45 to 60 minutes of my time. And that was 10 years ago, so, if you adjust for inflation, I was really making more than that.

    Of course, if the client hadn’t liked my work, I could have been working more hours to earn that money, resulting in less per hour. One of my graphic designer friends calls this "eating the project".

    "The time I made $500 an hour" from Become a Consultant at ConsultantJournal.com.

    More on cashing checks and bank accounts

    Following up on my previous post about cashing your first check, I thought I’d mention how important it is to set up a separate bank account for your business.

    Now, if you’re a sole proprietor, you can deposit checks to your personal account. But it makes for messy books, unless you’re an organized person. If you don’t have the budget to open a small business bank account, consider opening a second personal account. As long as the checks are made out to your name, you should have no problem cashing them. For the most part, the government doesn’t care whether you have a "business bank account" — they just want to see that you treat your business like a business.

    "More on cashing checks" from Become a Consultant at ConsultantJournal.com.

    Cashing your first check

    This week, I realized that I’d been working with one of my clients for 10 years. Wow! That’s a real milestone. When you’re self-employed, it’s often easy to overlook milestones. One of the first milestones for many consultants involves cashing your first check from a client.

    I still remember the excitement of my first check from a paying client. It was from The Ottawa Citizen, a major Canadian newspaper. Although it was only $80, I was just 20 years old and I was absolutely thrilled that a major newspaper had deemed me worthy of an above-the-fold article in its editorial section. Getting the check wasn’t about getting the money. It was the moment that, for me, marked my transition from "wannabe freelancer" to "real freelancer".

    Prize your milestones and celebrate them. I’m celebrating 10 years with my client by having her over to my home. After this much time, we’re friends.

    "Cashing your first check" from Become a Consultant at ConsultantJournal.com.

    Best ways to pay off debt – more on consulting

    Best ways to pay off debt — last week, I emphasized how consulting can help you get out of debt. At this time of year, as credit card bills roll in, people often start wondering how they’re going to manage. I’ve previously explained how my friend used consulting to get out of debt. It’s a good way to generate a second income at a high hourly rate.

    Many career coaches will say that you should only pursue work you love. And I generally agree. You don’t want to do work that makes you miserable. But, sometimes, there’s no greater joy than digging out from under a giant burden. For many people, financial freedom is an important dream. By starting your own home consulting business, you can start paying down debt and get on the right track.

    If you’re currently in debt, try calling your credit card company and explain how you’re struggling to make ends meet. Ask if they can reduce your interest rate. You’d be surprised how many banks and credit card companies would rather reduce your rate and get the payment, as opposed to having to send you to collections or risk you declaring bankruptcy.

    Related Posts

    "Best ways to pay off debt – try consulting" from Become a Consultant at ConsultantJournal.com.

    Consulting business ideas

    Consulting business ideas – if you’re stumped by your search for consulting business ideas, you’re not alone. Even when you’ve embraced the idea of starting a consulting business, it can still be a challenge to figure out what will work for you. If you’ve worked through my series of posts on becoming a consultant and you’ve checked out my ever-growing list of consulting business ideas but you’re still not sure what kind of consulting you should do, you might want to look at doing a personal inventory.

    Personal inventories help you choose a business
    I talk about personal inventories in First Steps in Consulting: Now What? A personal inventory helps you draw out your life, work, education and personal experiences, so that you can figure out major themes, trends and, more specifically, skills. By figuring out who you are and what you know, it’s a lot easier to come up with consulting business ideas. So often we can fall into a trap of only seeing ourselves in a certain way.

    For example, a friend of mine toiled for years as a social worker until she was able to reframe herself as a fund manager for a major non-profit. A disgruntled clergyman realized that his skills in fundraising, project management, marketing and community building made him the perfect person to start a Tony & Tina’s Wedding show here in Vancouver. And I know a teacher who repositioned herself as a fitness consultant. Figuring out all your strengths and skills can help you discover your true potential.

    Where to find a personal inventory for consulting
    When I wrote First Steps in Consulting: Now What?, I tried to point people to a few resources for building personal inventories. I’ve written for careers publications for about 13 years and careers educators are always recommending the use of personal inventories. But I found that most of the personal inventories out there are designed for high school and college students. There wasn’t much out there for other people and there really wasn’t anything for people interested in starting a consulting business. So, following in the success of my Consulting Fees Guide, I decided to put together a new report: Discover Your Inner Consultant.

    Discover Your Inner Consultant is a 77-page workbook designed to help you sift through your life, work and educational experiences so that you can come up with a consulting business that suits you. Let’s face it — starting a consulting business takes energy. If you aren’t pursuing something that matches with who you are, you’re going to waste energy on that friction. So why not choose a consulting business that gives you energy? Life is short. You might as well enjoy what you’re doing — and make money at the same time.

    "Consulting business ideas | consultant ideas" from Become a Consultant at ConsultantJournal.com.

    Free Bootstrapper’s Bible | Bootstrapper’s Bible

    Free Bootstrapper’s Bible by Seth Godin. Want a free copy of Seth Godin’s Bootstrapper’s Bible? I’ve got permission to distribute this great ebook on How to Start and Build a Business With a Great Idea and (Almost) No Money. If you’d like a copy, sign up for my newsletter — see the form in the top right of this page. I’ll send out copies to everyone who signs up.

    Related:


    "Free Bootstrapper’s Bible | Bootstrapper’s Bible free" from Become a Consultant at ConsultantJournal.com.

    Finding new clients – part 2

    Finding new clients is something that dominates the thoughts of many new and established consulting business owners. That’s why I’m writing a weekly series on finding new clients. I’ve been in the trenches long enough to know that most people could use a little encouragement. Here’s this week’s tip:

    Read your local business journal, newspaper, trade association journal and professional association newsletters.

    • When a person you know is recognized in print, send a note or email congratulating them on their success.
    • Include a business card, but don’t make a sales pitch. Just aim to keep your name in their positive thoughts and let them shine.
    • You can also send notes and emails to contacts at any companies that receive positive media or professional association attention.

    Be personable and avoid sounding like you’re trying to find business. You’re aiming to build a relationship and that can be quickly undone if you sound like you’re trying to get in on their success.

    Related Posts

    Using your spare time to make money

    Regular readers know I often mention how consulting makes a great side job. I recently overheard someone saying that it’s wrong to use your spare time to make money.  This person said that spare time is meant for spending time with friends, family, hobbies and other noble pursuits. And, on the whole, I agree.

    But what if consulting gives you the freedom to spend time with friends, family and hobbies? Here are some ways consulting gives you freedom:

    • If you’re stuck in a job you hate, you may not be the most pleasant person.
    • By doing consulting, you can take charge of your career — even for a few hours a month.
    • Consulting allows you to sock away money for trips to visit family.
    • It lets you build up job skills so that you can improve your career prospects or change careers.
    • It gives you the flexibility to retire early, stay home with kids and care for family.
    • It can help you get out of debt, so that you can save for a home, college fund, vehicle or something else that gives you freedom.
    • Consulting can give you a sense of accomplishment and independence.

    Read more about reasons to become a consultant.

    Become a fitness consultant

    Become a fitness consultant — want to make your career in the fitness world? Become a fitness consultant and apply your skills to research, developing, planning and implementing programs and policies for fitness, recreation and sports.

    As a fitness consultant, you can work for government, industry, fitness facilities, retirement homes, community centers, sports firms or even private individuals. You may serve general communities, youth, adults, seniors or even pregnant women and new moms. (See my past post on becoming a prenatal and postnatal fitness consultant.)

    Some fitness consultants work directly with people to help them practice exercises and develop routines. Others take on more of a management and planning role. This is an exciting consulting career path with a lot of opportunities. And while many fitness consultants work full-time, it’s also a great side job for people who want to moonlight outside regular hours.

    Related Posts

     

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    Another get out of debt story

    After my post on house flippers, Maddie wrote to say that consulting helped her increase her home’s value by $30,000. Maddie and her husband used consulting as a way to pay off $12,000 in home renovation costs in two years. The improvements they made to their home increased the property’s value by $30,000 — on top of what the property would have sold for without renovations, even in a booming market. They sold their home and moved to a nicer home, where they’re much happier. The extra equity meant that they didn’t have to take on as much debt to finance their new home. Because of consulting, they were able to pay down debt, reduce their debt load and improve their financial profiles. Another great story! Keep them coming!

    Related Posts

    "Another get out of debt story" from Become a Consultant at ConsultantJournal.com.

    Become a house flipper

    Become a house flipper — after my post on consulting as a side job, Marc wrote in to ask whether house flipping counts as consulting. House flippers are speculators who buy homes with the intention of selling them quickly for profit.

    Professional house flippers draw from their specialized knowledge of real estate, design, home renovation and market conditions. However, in bubbly markets, amateurs often get into flipping houses and may have no expertise at all. So I wouldn’t consider most house flippers to be consultants. And, even in the case of professionals, the focus is more on delivering a finished product for an unknown buyer, so that’s not really consulting either. However, that doesn’t mean that professional house flippers couldn’t also provide consulting services or that they don’t have specialized skills.

    "Become a house flipper" from Become a Consultant at ConsultantJournal.com.

    Become a house flipper

    Become a house flipper — after my post on consulting as a side job, Marc wrote in to ask whether house flipping counts as consulting. House flippers are speculators who buy homes with the intention of selling them quickly for profit.

    Professional house flippers draw from their specialized knowledge of real estate, design, home renovation and market conditions. However, in bubbly markets, amateurs often get into flipping houses and may have no expertise at all. So I wouldn’t consider most house flippers to be consultants. And, even in the case of professionals, the focus is more on delivering a finished product for an unknown buyer, so that’s not really consulting either. However, that doesn’t mean that professional house flippers couldn’t also provide consulting services or that they don’t have specialized skills.

    "Become a house flipper" from Become a Consultant at ConsultantJournal.com.

    See also:

    Paying off debt – Gary’s story

    Paying off debt is a great way to use the money you make as a consultant. Gary (who asked that I not reveal his last name or location) wrote to say that he paid off $34,000 in credit card debt via consulting. It took him almost five years, but he was able to dig out from the burden. He made $700 a month by picking up IT contract work on weekends and evenings. By working anywhere from 10 to 15 hours a month, he got rid of his oppressive debt load. He’s been debt free for a year and he now has $8,000 banked to put toward his son’s college fund. Congratulations, Gary!

    Related Posts

    "Paying off debt – Gary’s story" from Become a Consultant at ConsultantJournal.com.

    Consulting as a side job

    Side jobs are increasingly popular as a means to pay down debt, top up retirement plans, pay for trips, put kids through college and achieve other financial goals. Many people choose consulting as a side job because they can set their consulting fees at $75 or $150 or even $300 an hour. If you compare this to making $8 or even $25 an hour at a part-time job, it’s easy to see why so many people pick up consulting and contract work.

    If you’re thinking about consulting as a side job, don’t let it interfere with your existing day job. Your employer will not be impressed if you’re running off to meetings, taking phone calls, sending emails and doing research during your work time. In fact, it’s sufficient reason to fire you. (And, if you live in a state with "at will" employment, your employer doesn’t even need a reason.) I was recently watching a TV show on house flipping where one member of the house flipping team had to quit his day job because his boss was angry at him for constantly using a cell phone to take business calls during work hours.

    If you’re wondering how to do consulting as a side job, figure out a plan for managing work. Over the years, I’ve seen part-time consultants try:

    • returning calls at lunch and during coffee breaks
    • making cell phone calls from the privacy of their cars
    • sending emails from a wireless connection at a coffee shop across the street from work
    • only accepting work they can do after hours
    • meeting with clients during lunch time

    Consulting makes a great side job. But take care with your existing job! If you’re just consulting to bring in a few hundred or thousand dollars a month, you don’t want to lose your main source of income.

    "Consulting as a side job" from Become a Consultant at ConsultantJournal.com.

    What kind of consulting business should you start?

    Wondering what kind of consulting business to start? Check my list of consulting business ideas. I add to it every week or so, so it’s far from complete. But just seeing a few ideas may give you some inspiration. You may also want to read How to Become a Consultant and the Why become a consultant? series. Or consider downloading my Discover Your Inner Consultant guide.

    "What kind of consulting business should you start?" from Become a Consultant at ConsultantJournal.com.

    Subscribe to the Consultant Journal newsletter

    This weekend, I added a new service to Consultant Journal. At the top right of the page, there’s now a newsletter sign-up form. If you’d like to receive the newsletter, simply fill out the form. I’m using a third-party "Safe Subscribe" tool and I will not be sharing your contact information with anyone. My privacy policy notes how I manage your personal information. I believe in permission-based marketing, so you won’t be receiving the newsletter unless you’ve previously contacted me or signed up for the newsletter.

    Best ways to pay off debt | Pay off debt

    Best ways to pay off debt — people have long turned to consulting as a way to pay off debt. If you’re looking for a list of the best ways to pay off debt, whether from student loans, credit cards, holiday overindulgences, life events or a job loss, consulting can help you make money so you can turn your life around.

    I’ve previously mentioned that you can use consulting to get out of debt. Second jobs and work from home jobs can also be effective. But, as a consultant, you can usually set your fees at a higher hourly rate, such as $50, $75 or $150 an hour. Considering that many retail jobs only pay $8 or $10 an hour, you can either work less or earn more by making money as a consultant.

    If you’re looking for what to do with the money you earn, put it toward your highest interest payment. If you’ve got department store credit cards, that’s probably where you want to start.

    Related Posts

    "Best ways to pay off debt – try consulting" from Become a Consultant at ConsultantJournal.com.

    Finding new clients – part 1

    Finding new clients can seem a bit daunting. Whether you’re starting your first consulting business or already an established player, there’s a need to drum up new business. I’ve previously discussed likely clients for consultants and consultant jobs, as well as cold calling. However, there are many other ways to find new clients. I’ll be covering these as part of a weekly series on finding new clients. Here’s this week’s tip.

    Attend networking events held by professional associations, alumni groups, chambers of commerce or other bodies. Make a plan to talk to at least five new people and get your business card into the hands of at least two people. For best results, attend at least some networking events that involve people who aren’t your competitors. If you’re in sales consulting, don’t spend all your time talking to sales consultants. Likewise, if you’re a wedding consultant, get out and talk to vendors and potential partners, not competitors. In any market, competitors may sometimes send their overflow to you, but you’re better off meeting people who are likely to need your business, not compete for it.

    Related Posts

    Related Posts

    Related Books

    • Get Clients Now: A 28-Day Marketing Program for Professionals and Consultants by CJ Hayden.

    • What Clients Love: A Field Guide to Growing Your Business by Harry Beckwith.

    Choosing a consulting business

    Choosing a consulting business may seem like a big challenge. There are hundreds or thousands of service-based businesses out there. And it can be a challenge to figure out what sort of consulting business would suit you.

    Once you’ve decided that you have an interest in starting a consulting business, you should take a look at "I’ve decided; now what?" You’ll note that one of the first things you need to do is pick a consulting field. My list of ideas for consulting businesses may provide some inspiration. But one of the best ways to figure out what home businesses would suit you is to do a personal inventory. Next week, I’ll be releasing a new workbook for doing a personal inventory.

    "Choosing a consulting business" from Become a Consultant at ConsultantJournal.com.

    Become a copywriting consultant

    Become a copywriting consultant — do you love to write? Want to get paid for it? Become a professional freelance copywriter. As a freelance writer, you can develop content for websites, blogs, brochures, fact sheets, articles, annual reports and other media.

    Before I became a marketing consultant, I was a freelance writer for several years. I freelanced for big companies like Hewlett-Packard and for tiny, one-person start-ups. I wrote everything from fact sheets on routers and hubs to articles on choosing a career. I loved researching, interviewing, writing, editing and proofreading materials. If the lure of the high tech industry hadn’t pulled me into a marketing career, I’d probably still be a freelance writer. In fact, you can tell just from my ConsultantJournal.com site that I still do a lot of writing.

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    Litebook trial begins | Light therapy

    A courier just dropped off my Litebook Elite, a light therapy box that the Litebook Company asked me to try out. Although light therapy is often promoted for people with SAD (seasonal affective disorder), I’m trying out the Litebook as a way of resetting my internal clock. As a consultant and the parent of a toddler, I often find myself working and waking at irregular hours. So, when I was asked to do a one-month trial of the Litebook, I figured it would be a great way to reset my routine. I also live in a north-facing home near the water in Vancouver, and, when the fog rolls in during the winter, there’s less light. So I’ll see how my trial goes. I’m not being paid for my trial and I have to return the product at the end of the trial, so I’m free to speak my mind about the product.

    Related Posts

    New Year’s challenge: cold call five people

    Happy New Year! To help you get the New Year off to a great start, I’m issuing a challenge. This quarter, try cold calling five potential clients. Write up a simple pitch, actively listen to the responses you get and aim to have a natural conversation –  don’t try to stick to the script when you could be having a real conversation with someone you get on the phone. If you’re already cold calling clients, try calling five extra prospects this quarter.

    Cold calling simply involves placing a call to someone who hasn’t asked to be contacted by you. It can be a bit frustrating, but, if you treat it as an opportunity to have a conversation, rather than to close a sale, you’ll probably find greater success.

    Related Posts

    Become an art consultant

    Become an art consultant — do you like choosing and buying beautiful art? If you become an art consultant, you could make money by creating art programs for companies, hotels, office buildings, medical centers and upper income professionals.

    Whereas art reps promote works sold by galleries or artists, art consultants consider each client’s unique needs and budget, then consider hundreds of works before making a recommendation. And while some galleries serve as art consultants, they too tend to be limited to what the gallery has on hand. In comparison, an art consultant is free to choose any work that suits their client.

    To become an art consultant, you’ll need to draw from a specialized knowledge of art sales, art, entrepreneurship, networking and the art scene. If this sounds like a match for you, consider starting your own consulting business and consider the reasons for why you should become a consultant.

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    "Become an art consultant" from Become a Consultant at ConsultantJournal.com.

    Improving your consulting skills: pausing

    Improving your consulting skills is a lifelong endeavor. Over the years, one of the most important things I’ve learned is the value of pausing during discussions with clients. If you do all the talking in a phone call or meeting, your client will never have the opportunity to give you more information or ask questions. As a consultant, your job is to help clients solve problems. If you don’t pause enough to let the client talk (or provide non-verbal cues), you’ll be making a lot of assumptions. It’s better to get as close to the client’s perspective as possible. So, try to listen more and talk less. Of course, if you’re an introvert, perhaps you’re already doing this. But, for people like me, it makes sense to hold back every once in a while.

    "Improving your consulting skills: pausing" from Become a Consultant at ConsultantJournal.com.

    Goths most likely to become consultants

    Goths grow up to become consultants — lawyers, architects and doctors, to be precise. See #87 on the BBC’s 100 Things We Didn’t Know Last Year.

    At a party last night, I was stunned to find out that my friend’s husband, a commercial real estate developer, was a one-time hardcore skaterboy punk. He looks so different in his suit and cropped hair!

    "Goths most likely to become consultants" from Become a Consultant at ConsultantJournal.com.

    Happy New Year – 2007 rolls in

    Happy 2007! I’m back from a much-needed vacation. I had a super New Year’s. My husband and I went to a party held by some friends. It was a great opportunity to get together with everyone and catch up as the holidays draw to a close. Afterwards, we zipped home to watch fireworks from the window of our new home. We look out over Burrard Inlet and the North Shore mountains and I was pleasantly surprised to see not one, but several, fireworks displays around midnight. People seemed to be using different clocks, so the fireworks started at various times over a 10-minute period. But, whether you were five minutes early, five minutes late, or right on time, I think the point was celebration of the New Year.

    Speaking of New Year’s, I’m looking forward to a happy, fortuitous 2007. I hope to keep busy with consulting projects. I’m also going to be picking up a new teaching contract at the university level — more on that in a future post. And I’m planning to launch a few more documents, along the lines of the Consulting Fees Guide I released last month. My next document will be aimed more at starting your own consulting business. However, rather than focusing on how to become a consultant, I’m planning to talk more about discovering what kind of consulting you should do.

    Feel free to share your plans for the New Year. I’d love to hear what your goals are.

    "Happy New Year – 2007 rolls in" from Become a Consultant at ConsultantJournal.com.

    Featured article: setting consulting fee rates

    Happy New Year! Woo-hoo! I’m still on vacation. Back tomorrow! But make sure you get the New Year off to a great start by taking the time to read my past post on setting consulting fee rates. It’s absolutely a pillar post on this site. If you haven’t taken the time to read it before, make it your New Year’s resolution to do so.

    Okay, back to our regular program tomorrow….

    "Featured article: setting consulting fee rates" from Become a Consultant at ConsultantJournal.com.

    Featured article: government small business loans

    Hurray for the long weekend! Hurray for a long weekend that has been going on all week and still has miles to go! I’m still on vacation, so here’s another featured article.

    Looking for extra cash to start your small business? Read about government small business loans on one of my past posts. Of course, regular readers know I am a big believer in avoiding the need for financing by making more money — often by making sure you set your consultant fees appropriately.

    "Featured article: government small business loans" from Become a Consultant at ConsultantJournal.com.

     

    Featured article: entry-level consulting job

    My vacation continues…but if you’re still thinking of work, take a look at my post on entry-level consulting jobs. I know most readers are interested in making money as independent consultants, but, if you have gone through the "Should I become a consultant?" checklist and determined that self-employment isn’t for you, you might want to look at a consulting job with a company.

    "Featured article: entry-level consulting job" from Become a Consultant at ConsultantJournal.com.

    Featured article: managing client behavior

    Ready for New Year’s Eve yet? I’m still taking a break. To help next year get off to the right start, take a look at my post on managing client behavior.

    Also check out my posts on starting your own consulting business and why you should become a consultant.

    "Featured article: managing client behavior" from Become a Consultant at ConsultantJournal.com.

    Featured article: small business cell phone plans

    Despite protests from some clients, I’m taking this week off to spend time with friends and family over the holidays. So I’m featuring past articles.

    As part of planning for the New Year, take a look at small business cell phone plans. I can’t believe how much some of you are spending on your cell phones! Please consider negotiating a better rate before you need a second jobs to cover airtime fees.

    Also check out my posts on starting your own consulting business and why you should become a consultant.

    "Featured article: small business cell phone plans" from Become a Consultant at ConsultantJournal.com.

    Featured article: discount multifunction printers

    I’m still maxing and relaxing for the holidays…till I get back, here’s a blast from the archives.

    See my post on discount multifunction printers. I recently got rid of my Brother MFC and bought an HP all-in-one instead. I’ll do a review in the next few weeks — suffice it to say that I’m much happier!

    "Featured article: discount multifunction printers" from Become a Consultant at ConsultantJournal.com.

    Featured article: I’ve decided; now what?

    Happy holidays! I’m taking a little breather this week, so I’ll be featuring past articles. See you in the New Year!

    Check out First Steps in Consulting — I’ve decided! Now what? for my thoughts on how to move from identifying your desire to consult to actually becoming a consultant.

    You may also want to consider posts on starting your own consulting business and why you should become a consultant.

    "I’ve decided; now what?" from Become a Consultant at ConsultantJournal.com.

    Featured article: second jobs

    Happy holidays! I’m still enjoying the holidays, so I’ll be featuring past articles. See you next week!

    Have a look at Second Jobs for some ideas on how to make money on the side. Of course, as I’ve said time and time again, consulting makes an ideal second job.

    Also check out my posts on starting your own consulting business and why you should become a consultant.

    "Featured article: second jobs" from Become a Consultant at ConsultantJournal.com.

    Become a weight loss consultant

    Become a weight loss consultant — are you one of those people with a gift for managing your weight? Become a weight loss consultant and help other people reach their goals. People who become weight loss consultants help others improve health, fitness and body mass. In some cases, they even use their own stories to inspire others. If you’re interested in starting a consulting business and have a keen interest in personal health and fitness, perhaps this career is the one for you. You need to help people set goals, explain services and fees, and provide appropriate assistance. You also need to help your clients determine healthy, manageable goals for weight loss success — with the understanding that weight loss is not always the best or most important goal. If you think this fits with your interests, see how your personal characteristics fit with the "Should I become a consultant?" checklist.

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    Starting your own consulting business

    Starting your own consulting business doesn’t have to be a dream. In fact, starting your own consulting business is something real people do everyday. "Consulting business" sounds pretty sophisticated, but, on its most basic level, starting a consulting business means you sell your expertise and knowledge to other people.

     

    Starting a consulting business when you’re not an expert

    Not sure you’re an expert? Perhaps you’ve never thought of yourself as being one, but anyone can become an expert. You just ned to start a consulting business that matches your unique talents, experience, personality and market opportunity. If you position yourself — and your business — the right way, you’ll be an expert. You just need to choose something that matches you.

     

    Figuring out what consulting business you could start

    If you’ve figured out why you should become a consultant, try doing a personal inventory and figuring out what you want from a consulting business — and what you could offer. Don’t worry if you don’t seem like expert material or if your work experience doesn’t seem glamorous. You’re a consultant the minute someone hires you to give them advice.

     

    Related to starting a consulting business

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    I’ll blog naked throughout 2007

    I’ll blog naked in the New Year. I’ve tried to reveal quite a bit of myself this past year, but I plan to strip away even more in the coming year.

    (Now that I’ve got your attention, I’ll just mention that this post is part of the group writing project for New Year’s reviews and predictions on Problogger.net. Notice how a good title grabs the reader’s attention?)

    When I started Become a Consultant here on ConsultantJournal.com, I tried to offer a serious tone. I wanted to get away from the "angst and cats" content of personal blogs, so that I could bring blogging to a business audience. And many of my early posts — like the one on home office supplies  or consulting fee rates have a fairly impersonal, business-like tone. But, as time went by, I realized that many of you connected with the more personal stories I sometimes told, like when I started dreaming of consulting  or getting out of debt via consulting (okay, the second one was my friend’s story). You didn’t always make comments on the blog — but your emails suggested the stories resonated with you.

    So, in the coming year, I plan to blog naked. I’ll let my guard down a little more often and let you connect with my personal story. I’ve already updated the About Us to tell you a little more about me. But, bit by bit, I plan to tell you more. I want to help you see that I’m human and that I’ve had good and bad days on my way to becoming a successful consultant. After all, how can I expect you to trust my recommendations if you don’t trust in the journey I’ve been on? Expect more about me every week.

    "I’ll blog naked throughout 2007 | Become a Consultant" from Become a Consultant at ConsultantJournal.com.

    Too shy to try?

    Do you think of yourself as shy? Too shy to be a consultant? Don’t be so hard on yourself! As I mentioned in networking for introverts, there are ways to deal with social anxiety. Although you might think you have to be a really outgoing person to be a consultant, I assure you that there are many reserved and introverted people working as consultants.

    Just think of accountants and computer programmers! Many of them are not what you’d call people persons. But they still sell their expertise to companies.

    Plenty of people make their way as consultants without ever cold calling (see my post on no cold calling), attending a networking event or making a presentation. They rely on direct mail, direct email, word of mouth, directory listings, trade journal articles, social media and other techniques. There are hundreds of options for people who are introverted.

    So, if you consider yourself shy, don’t let that stand in your way.

    "Too shy to try?" from Become a Consultant at ConsultantJournal.com.

    Building a business network for introverts

    As you may have gathered by now, becoming a consultant is as much about knowing stuff as it is about knowing people. To sell your knowledge and expertise for profit, you need to convince people to try you out. If you love networking, coldcalling and sales, talking to people may be your forte. But what if you’re the kind of person who finds that sort of interaction draining and intimidating? Well, rest assured that you can still launch and run a successful consulting business — while having fun and making money.

    Robert May at Business Pundit has written How to Network for Introverts. He shares several tips for networking when you’re the kind of person who hates networking. I found his tip "Find the key nodes in the network" to be particularly insightful: "If networking wears you out, you will be better off finding the ten key people who all know lots of other people, than finding and maintaining fifty relationships."

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    "Building a business network for introverts" from Become a Consultant at ConsultantJournal.com.

    Home business license | License for home business

    Home business license — do you need one or not? The anwer depends on where you live. You’ll need a home business license if your jurisdiction requires one. In many cases, your municipality or state makes the call. And some cities and states are more welcoming to home businesses than others.

    Home business license

    A home business license is a permit that allows you to run a business out of your home. There may be restrictions on the kind of business you can run, including whether you can store supplies or see customers in your home. However, consulting is usually a low impact business, so a lot of cities and states quickly approve a home business license application.

    To find out whether you need a home business license, contact the license and permits division of your state or city. You should also check out my Becoming a Consultant FAQ.

    "Home business license | License for home business" from Become a Consultant at ConsultantJournal.com.

    Have you done it?

    Have you done it? Have you decided whether you should become a consultant? Are you still thinking about consulting but not sure where to go?

    Let me know whether you’ve taken the leap — or not. If you’re still thinking about consulting, let me know what would help you take the next step.

    Test post

    This is just a test of the non-emergency broadcast system. Please disregard. Do not standby.

    The best mistake I’ve ever made

    "What’s the best mistake you’ve ever made?" asks Karen Coopers, who’s trying to become a personal chef and menu consultant.

    Wow, tough question, Karen. You’ll make a good consultant! On the fly, it’s hard for me to pick the best mistake I’ve ever made. But I’d have to say that setting my consulting fees higher than those of my friends was a pretty good move. At the time, people were telling me I was crazy. How could I have the nerve to charge two or three times what they were charging? But I reasoned that I provided specialized services, that there were few people with my expertise in this market, and that my fees were part of my pricing and marketing strategy. And I knew that my pricing model took into account how much I’d make at a regular job. So I wasn’t just tossing around made up numbers.

    The result? I’ve been consulting for more than 10 years. In fact, while some of my friends are still working day jobs, I’ve been self-employed on a full-time basis for years, because my market-driven rates consider my true costs — and my true value. So, when it comes down to it, coming up with a rational model for setting my fees is one of the best "mistakes" I’ve ever made.

    "The best mistake I’ve ever made" from Become a Consultant at ConsultantJournal.com.

    Second job ideas – part 2

    Second job ideas, like those mentioned in my post on second jobs, can be a great source of comfort to new consultants. Having regular contact with other people, earning a regular income and simply having a bit of structure in your life can really help if you’re the sort of consultant who sometimes feels isolated, depressed or lacking in motivation. If you’re someone who struggles with these sorts of issues, having a second job may allow you to hang on to your consulting business and ramp up to success. And, if you’re someone who’s really thriving as a consultant, having a second job can simply be a great way to keep in touch with the rest of the world. Sometimes, our greatest inspiration comes from the connections we make with other people.

    So, if you feel a bit frustrated with your work, recognize that it takes time to build up a great work from home business like consulting. But once you establish yourself, you’ll have many rewards, like flexibility and autonomy. It’s worth the work to become a consultant. Picking up a second job may be the best answer if you need a little help in getting there.

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    Consultant job | Jobs for consultants

    Consultant job listings tend not to show up in traditional job posting media. In fact, you’ll usually find a consultant job through informal means. For example, you’ll find a consultant job via word of mouth, Craigslist advertising, networking or referral. You’ll rarely see a consultant job advertised in the newspaper — unless it’s a job working for a consulting company.

    I’ve got some tips on finding entry-level consulting jobs. However, if you want to work as an independent consultant, you’ll need to let go of typical job search strategies and find other ways to find clients. Companies that hire consultants tend to place a huge premium on trusted relationships. So, if you’re looking for consulting work, try to ramp up your credibility, interpersonal skills and network. Go out of your way to make customers happy. You might even want to consider reviewing your consulting fees, since they reveal a lot about your markt value.

    "Consultant job | Jobs for consultants" from Become a Consultant at ConsultantJournal.com.

    Becoming a personal chef – start a business

    Becoming a personal chef sound appealing? Becoming a personal chef is one of the hottest business ideas. People who become personal chefs provide meal preparation services. They plan menus, shop for groceries, and prepare meals using a client’s own kitchen. Then they freeze and label the meals — and clean up.

    If you start a personal chef business, you’ll probably target busy professionals and families, people with special diets, and seniors. Many professionals work long hours or travel frequently and they’d prefer to have healthy home-cooked meals. Families may also prefer your services to the latest from the drive-through menu. And many people will pay extra to have low carb, diabetic, vegan, vegetarian or gluten-free meals. Moreover, with the greying of the population and the increased pressures on the "sandwich generation", personal chef services will be a popular choice for seniors.

    To learn more about starting a personal chef business, check out the US Personal Chef Association.

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    "Becoming a personal chef – start a business" from Become a Consultant at ConsultantJournal.com.

    Office gadgets | Gadget gifts for office workers

    Office gadgets on your holiday shopping list? Office gadgets can be a source of amusement, distraction, and convenience. My list of Office Gadgets I Can’t Live Without provides some ideas for office gadgets. However, this year, I think my favourite new office gadget has got to be the digital photo frame. The prices on these have really dropped in the past few months and now you can have your own digital photos in an attractive frame. My other favourite office gadget gifts this year include LCD TVs and digital video cameras for developing presentations and information products. But an LCD TV and video camera combination may not be in your Secret Santa budget for the office party!

    Of course, if you’re looking for a gift for a consultant, it’s never too late to pick up a copy of Consulting Fees.

    Profiting from disaster | Disaster consultant

    Profiting from a disaster — is this ethical for consultants? Maurice Ramirez, founding chair of the American Board of Disaster Medicine, outlines guidelines for profiting from a disaster. This is certainly a contentious issue. Dr. Ramirez writes:

    Realize that the people receiving your products or services don’t mind paying for them. In fact, nobody on the receiving end of the products or services expects to get everything for free, and most of them will gladly pay a fair market price for anything you offer. So take full advantage of this profitable market segment. By doing so, you’ll be helping people in need while helping your own business grow.

    In a bit of a mirror situation, I have a friend who runs an emergency preparedness consulting business. She works with government, institutions and businesses to help them develop plans for fires, earthquakes, storms, war, riots and other potential disasters and emergencies. In her case, she’s profiting from the threat of disaster, not the actual disaster. And she’s providing a much needed service. I once worked with her as a facilitator when she was doing a presentation to her government clients. I was surprised when she pointed out the potential risks of nearby power stations, gaslines, a park used for protests, subway stations and other commonplace things. Fortunately, her attention to detail means her clients now have a plan to help them through a variety of scenarios. If that sort of mindset is one you share, considering becoming an emergency preparedness consultant or a disaster management consultant.

    "Profiting from disaster | Become a disaster consultant" from Become a Consultant at ConsultantJournal.com

    Make more money from every client

    Make more money from every client — sounds like a dream, doesn’t it? It doesn’t have to be. You can make more money from every client if you take a professional approach to client management. How’s that?

    Track every second you spend on your projects and with every client. Keep notes and use this information in future estimates. If you set your consulting fees so you bill by the hour, you may want to make sure that you’re billing the right amount. A lot of consultants forget about time spent answering phone calls and emails. Stop working for free and start making more money from every client.

    "Make more money from every client" from Become a Consultant at ConsultantJournal.com.

    Consulting Fees – a Guide for Consultants

    I’m pleased to announce the launch of "Consulting Fees: A Guide for Independent Consultants". I wrote this informational guide in response to the demand from visitors who want more information on figuring out their consulting fees and making more money. It goes into far more detail than my post on setting consulting fee rates, giving you insights into dealing with difficult clients and making more money without raising your fees.

    Why get the Consulting Fees guide, instead of just reading what you’ll find on this website? Well, the guide is more than 60 pages long and includes sections on understanding your unique position, profiling your target clients, handling requests to work for free, negotiating fees, and making money from your consulting business. It represents months of research and years of experience on my part. I hope it will help you make more money and get more enjoyment from your home business.

    "Consulting Fees – a Guide for Independent Consultants" from Become a Consultant at ConsultantJournal.com.

    Covering a job gap with consulting

    If you have ever been out of work for an extended period, you may have a job gap on your resume. A job gap sometimes results in a red flag when recruiters screen your resume. Recruiters may wonder if you were in jail, working at a job from which you have since been fired, or whether you were covering something else up.

    If a job gap is making it hard for you to re-enter the workforce, consider picking up consulting work or contract positions. Even short-term projects can help show your commitment to your career, your ability to handle projects, and your job-ready skills. And, if you use a functional or combination resume, you can lump your experience highlights and accomplishments under "Experience Highlights" to help deflect attention from your work dates.

    In cases where a job gap has led you to question your abilities and personal qualities, consulting and contract work can help you ease into work. You’ll be using your skills, working with people, and meeting goals — for pay. This can help resolve many of the anxieties linked to unemployment — and help you interview with confidence. It’s much easier to go into an interview when you can point to recent accomplishments.

    If you have trouble finding consulting work, you might want to consider volunteering. With one or two volunteer projects under your belt, you’ll be able to point to recent accomplishments and the value you created for an organization. And no one can suggest you’ve been spinning your wheels.

    However, don’t be tempted to cover up unemployment by saying you were "consulting". If you can’t point to actual examples of consulting work, employers will know you’re bluffing.

    "Covering a job gap with consulting" from Become a Consultant at ConsultantJournal.com.

    Christmas and its influence on work

    In the past few weeks, I’ve talked about Christmas from a few angles. I’ve mentioned discount Christmas cards, personalized Christmas cards, and Christmas jobs. But, today, I’d like to mention how the Christmas season affects the work of a consultant.

    I’m a marketing consultant. As companies lead up to the holidays, I typically find myself extremely busy in the fall. Everybody wants to get their marketing materials, holiday cards, tradeshows, direct mail campaigns, new ads, press releases and product launches out of the way. So, when December rolls around, I usually have a somewhat quiet month. I use this time to send out holiday cards and thank you notes to my clients, vendors and partners. I start orgazing for tax season and sometimes even start my taxes. I also reflect on the past year and set goals for the year ahead. I also almost always have a few proposals for new contracts. I usually take two weeks off for vacation, too.

    But, for other people who work from home as consultants, December is busy. My graphic designer friend always has a ton of work designing Flash ecards, printed cards, holiday direct mail and other materials. One of my friends often finds herself doing annual reports and year-end newsletters for her clients. And an executive recruiter I know spends much of December trying to chase down job candidates while most people have stopped looking for jobs (good tactic!).

    The great thing about consulting and working from home is that you can design your work to fit with your life. Want December off? Plan for it! Love to work in December? Go for it. Become a consultant and call the shots.

    "Christmas and its influence on work" from Become a Consultant at ConsultantJournal.com.

    Become an online researcher |Online researcher job

    Become an online researcher and work from home. Looking for a work from home consulting business? Become an online researcher and put your research, analysis and writing skills to work. Companies regularly hire researchers. Sure, companies with deep pockets tend to subscribe to research services, but smaller firms lack the in-house resources to carry out detailed research.

    What kind of research does an online researcher do? Well, even though I’m a marketing consultant, I sometimes work from home as an online researcher. I’ve helped companies research information in government reports, online databases, trade journals, census documents, books, magazines, websites, search engines and other sources. My research has been used in market planning, business planning, product development, business development, search engine optimization, pricing, promotions, direct mail, magazine articles, brochures, whitepapers…wow, I could go on an on.

    Consider becoming an online researcher if you want to work from home — and you have a strong background in research and writing and can make easy work of a library’s catalog, search engines or online databases.

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    "Become an online researcher" from Become a Consultant at ConsultantJournal.com.

    Getting out of debt via consulting

    Need help getting out of debt? Many people turn to consulting to help dig themselves out of debt. I’m not suggesting that you quit your job and become a consultant if you’re financially unstable and the creditors are ringing. However, consulting can complement your existing income and allow you to pay down debt faster.

    Getting out of debt with consulting: a true story

    One of my friends was struggling under a mountain of credit card debt. It wasn’t that this person was irresponsible with money. A long term relationship ended, leaving my friend to carry rent, groceries, car payments, and other basics alone. Like many people, my friend had made financial choices that wouldn’t have been considered if my friend had been living on a single income. And hence a mountain of debt piled up.

    My friend asked me what to do. I suggested picking up consulting, a work from home job, or a side job. I noted that consulting would be the best option, since, in my friend’s case, experience and demand would allow for a high hourly consulting fee. In fact, even though my friend had only been out of school for a short time, my friend was able to land contracts that paid $50 an hour or more. By working just five hours a week, my friend was able to generate an extra $1000 a month for credit card bills. In less than a year, my friend was out of debt — and thus able to pocket $1,000 a month, just for working a half day each week.

    Get out of debt by consulting

    If you’re looking for a way to pay down debt, consider picking up consulting work. Make some real money! Why earn a small hourly rate at a typical service industry job, when you can sell your knowledge and earn an hourly rate that can make a real difference to your life?

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    "Getting out of debt via consulting" from Become a Consultant at ConsultantJournal.com.

    No fee home business ideas

    No fee home business ideas fall into a wide range. With so many work from home scams out there, it’s important to know which home businesses can be started with no fees. By finding work from home jobs and home businesses that don’t require you to buy anything upfront, you can avoid some of the risks of starting a home business.

    No fee home business ideas:

    • Consulting
    • Online auction sales — buy stuff at garage sales and sell it
    • Garage and attic cleaning and junk removal
    • Freelance writing
    • Tutoring
    • Personal chef
    • Clutter consultant / home organizer
    • Wedding planning consultant
    • Event planning service
    • Childcare or home daycare
    • Personal concierge service
    • Dog walking
    • Craft kits
    • Home or business cleaning service
    • Home inspection
    • Business support service (typing, wordprocessing, desktop publishing, data entry, etc)
    • Proofreading
    • Home staging
    • Pet sitting
    • House sitting
    • Companion for the elderly

    I’ll be adding to this list over time. In the meantime, check out my "work in progress" list of home-based consulting business ideas.

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    "No fee home business ideas" from Become a Consultant at ConsultantJournal.com.

    All you need is love

    Valeria Maltoni at ConversationAgent.com has a great post on how love affects your work projects — and how the Beatles works were labours of love. Valeria writes:

    In the same way a musician finds satisfaction in the composition of sounds, a chef thrills in his guests polishing off the results of hours of planning and an athlete in achieving the superb balance of release and control of the body, so does each and every one of us when we express meaning through work.  

    Whether you’re looking for consulting to be a side job or a career, choosing work you love will have a big effect on your life. However, whereas many people will tell you that you should only choose jobs you love, I beg to differ. Instead, figure out what things you love and then find work that supports those loves. Sometimes making money is the key to being able to travel, hire a housecleaner, buy a bigger house, retire early, pay off student loans — or do other things that will make you feel freer, happier or more successful.

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    "All you need is love" from Become a Consultant at ConsultantJournal.com.

    Call for guest posts

    Would you like to make a guest post on ConsultantJournal.com? I’m going to be taking some vacation time in December and I’d be pleased to feature selected volunteer submissions from my readers. I’m  willing to consider a range of topics — everything from making money from home to dealing with unusual aspects of consulting. Contact me if you’re interested.

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    Become a marketing consultant | Marketing consult

    Become a marketing consultant…Marketing consultants enjoy rewarding careers that tap creative and business talents. If you become a marketing consultant, you’ll have a wide variety of jobs and projects from which to choose. Even though I’m a marketing consultant, I’ve waited till now to write up marketing consulting. My work is so varied that it’s hard to sum it up.

    My marketing work includes project management, marketing strategy, marketing planning, creative concepts, collateral development, market research, direct mail, pricing, promotion…You name it! One day, I could be putting together the plan and creative concept for a direct mail campaign for IT services. The next, I could be working out pricing for an electric boat company. And the day after that, I might be putting together a funding proposal for a food bank. My marketing jobs give me the opportunity to work in a variety of areas, with a variety of clients, on a variety of projects.

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    "Become a marketing consultant" from Become a Consultant at ConsultantJournal.com.

    Business consulting fee: $30k

    "Business consulting fee: $30,000 a month" — at least, that’s what it sounds like the brother of Philadelphia’s mayor got paid to do nothing. Heck, even work from home scams don’t promise that much! Milton Street, a long-time hot dog seller, was paid $30,000 a month for no reason, suggests an article on his alleged consulting fee crimes. It sounds pretty messy. I’ve had five-figure months since becoming a consultant, but I must admit I’m a long way from making that much money to do nothing. Perhaps I need to review my article on consulting fee rates!

    Relevant Posts:

    "Business consulting fee: $30k" from Become a Consultant at ConsultantJournal.com.

    Being a consultant

    Being a consultant — I’ve said a lot about becoming a consultant, but what about just being a consultant? What’s it like to be a consultant? Well, I’ve been a consultant for 10 years. During that time, I’ve reflected on my role. And it’s not quite the same as having a regular job. Obviously, I prefer being a consultant or I’d have a job working for someone else. But what keeps me going?

    The benefits of being an independent consultant:

    • flexibility — I work when I want
    • money – I set my consulting fees, rather than being dealt a salary
    • variety — I work with several clients on several projects
    • home — I work from home, avoiding a commute or extra time spent away from family
    • fun — I wouldn’t consult if it wasn’t fun!

    That’s just the tip of the iceberg. See "The big list of reasons to become a consultant" for more about being a consultant.

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    "Being a consultant" from Become a Consultant at ConsultantJournal.com.

    How to become a Mary Kay cosmetic consultant

    How to become a Mary Kay consultant in 200 words or less! Shohre wrote in and asked if I could explain how to become a Mary Kay consultant. However, she wanted something quick and simple, so that she doesn’t have to wade through all the pages on the Mary Kay consultant website.

    Many women like the idea of becoming an independent Mary Kay consultant so that they can work around the needs of their children. These consultants hold skin care classes when their kids are in school or at night. Other people become a Mary Kay consultant as a side job, so that they can have independence and earn extra money. There are no required qualifications — in fact, many successful consultants have no former sales or cosmetics experience. Consultants do need to make a small investment and purchase some products. They also need to observe skin care classes. They can take more training and advanced classes — including audio and video tape classes.

    In short, that’s how to become a Mary Kay consultant. If you want to learn more about how to become a Mary Kay consultant, contact a Mary Kay cosmetic consultant in your area.

    You might also want to read about how to become an Avon consultant or how to become a skin care consultant.

    But why limit yourself to skin care consulting? You can become a consultant in many different fields.

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        "How to become a Mary Kay cosmetic consultant" from Become a Consultant at ConsultantJournal.com.

        What’s with Denver?

        My site stats show I’m getting an inordinate amount of traffic from Denver. If you’re from Denver, let me know why I’ve suddenly earned a fan club in your great city! I must admit I’ve only ever been to Denver’s airport runway. My plane was forced to make an emergency landing when it ran out of fuel. Of course, the pilot announced this when we were still over the Gulf of Mexico. I suppose this sort of thing prepared me to take the risk of becoming a consultant!

        Related Posts:

        No cold calling and a successful business

        No cold calling and still a successful business owner? After my post on cold calling clients, a few people wrote in to ask if they could succeed with absolutely no cold calling. And, yes, you can absolutely succeed without ever cold calling.

        I’ve been a consultant for more than 10 years. In that time, I’ve rarely cold called to prospect a client. (I have cold called for my clients, though, to help them find new clients!) 90% of my clients flow to me through word of mouth. The remainder come through other marketing efforts. But, most times, my clients are people who already know me.

        As I mentioned earlier this week, consultants are knowledge workers. And it can be hard to convince people you know that you have the knowledge to solve their problems. So, if you have a really solid network and no need to make cold calls, you can still make money without ever making a cold call. However, do you have a solid network? Are you turning away clients?

        When you’re starting out, facing a dryspell, or simply looking to build up your existing project load, it absolutely makes sense to cold call. And it doesn’t have to be an experience packed with fear. I’ll go over some cold calling tips in future posts.

        Relevant Posts:

        "No cold calling and a successful business" from Become a Consultant at ConsultantJournal.com.

        Become a social media consultant

        Becoming a social media consultant seems like a good way to take advantage of a gap in the job market. Josh Hallett writes that headhunters have a hard time finding people for social media jobs because so many work as independent consultants.

        Social media include blogs, wikis, message boards, podcasts, video logs and other online tools and platforms for sharing information. If you have expertise in these areas, consider becoming a social media consultant. Check out my become a consultant series for more info.

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        "Become a social media consultant" from Become a Consultant at ConsultantJournal.com.

        Discount business Christmas cards popular

        Discount business Christmas cards are a great way to send holiday greetings to clients. My post on discount business Christmas cards provides tips for choosing cards. You might also want to look at personalized business Christmas cards. However, if you don’t have the budget to buy even discounted holiday cards, consider creating an online version and sending that out. Many charities and professional card sites have tasteful business Christmas cards available.

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        "Discount business Christmas cards popular" from Become a Consultant at ConsultantJournal.com.

        Cheap Christmas cards

        Cheap Christmas cards can be a big help when you’re on a limited budget. But you don’t want people to think you send out cheap Christmas cards, so take some care and choose wisely. My post on discount Christmas cards provides some tips for choosing great holiday cards.

        And, remember, if you’re sending out cards, sometimes it’s a wise idea to send more secular holiday cards, as opposed to Christmas cards, cheap or not!

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        Consultants are knowledge workers

        Consultants are knowledge workers. They make a living by selling their expert opinions and advice and charging appropriate consulting fees.

        Harold Jarche has an interesting post about knowledge workers and jobs. He suggests schools are out of sync with the needs of a knowledge-based economy. The education system’s focus on process and logic is out of step with such a world. Jarche also says that governments need to stop focusing on industrial job creation.

        Consultants, like other knowledge workers, create their own jobs. They figure out how to solve problems for clients and then sell that knowledge. To create jobs for knowledge workers, you need to focus on increasing knowledge.

        I remain convinced that anyone can find knowledge to sell so that they can
        become a consultant. But selling that knowledge is a skill in and of itself. That’s why I created this site — to help people survive and thrive as independent consultants.

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        "Consultants are knowledge workers" from Become a Consultant at ConsultantJournal.com.

        Cold calling clients

        Cold calling can be one of the most intimidating ways to find new clients. For some, the prospect of picking up the phone and calling a stranger can seem overwhelming. But Ari Galper encourages people to surrender to the outcome of the cold call. Stop pushing your agenda or script and actively listen to the person at the other end of the phone. "When they recognize you’re not “pushing” for a certain outcome, there’s an opportunity for mutual exploration, and you can be viewed as someone who’s trustworthy," says Galper.

        As a consultant, you’re in the business of helping people solve problems. By focusing on the needs of potential clients, instead of pushing your own need to make sales, you’re more likely to build relationships, trust and, ultimately, sales. People like to do business with people they like and trust. So focus on relationships and watch the rest fall into place.

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        "Cold calling clients" from Become a Consultant at ConsultantJournal.com.

        Got a turkey for a client?

        Happy US Thanksgiving! Have you got a turkey for a client? Fire your client! This archived post talks about letting go of clients who cause you headaches — and ways to manage client behavior.

        Happy Holidays!

        Relevant Posts:

        "Got a turkey for a client?" from Become a Consultant at ConsultantJournal.com.

        Feeling confident about your consulting fee rate

        How do you feel confident enough to charge $75, $100, $150 or $300 an hour? Use strategy in setting your fees. As I mentioned in my post on setting consulting fees, you need to adopt a model for calculating your consulting rate. If you’ve done this carefully and you’ve considered your background, target market and competition, you should be able to feel confident about your rate. You’ll know you’re not gouging — you’re charging a fair market rate, based on your unique service offering. Once you’ve gone through the process, you can focus on making money, rather than questioning how much or how little you should charge.

        (Want even more info? Get 60 pages on setting consulting fees in my Consulting Fees: A Guide for Independent Consultants).

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        "Feeling confident about your consulting fee rate" from Become a Consultant at ConsultantJournal.com.

        Consulting rates | Rates consultants charge

        Consulting rates stump many people trying to survive and thrive as consultants. On one hand, you want your consulting rate to be low enough to attract and retain clients. On the other hand, you want that consulting rate to be high enough to ensure that you can keep your bills paid, your business running and your fridge full! After all, if you’re not making money, you’re not going to be a happy camper.

        Setting the right consulting rate is as much about your finances as it is about marketing. To quote with confidence, you need to be sure that you’ve used a strategic process that reflects both marketing and financial considerations. If you haven’t previously seen it, my post on setting consulting fee rates offers some tips for calculating your own fees.

        (Want even more info? Get 60 pages on setting consulting fees in my Consulting Fees: A Guide for Independent Consultants).

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        "Consulting rates | Rates consultants charge" from Become a Consultant at ConsultantJournal.com.

        Consultants wanted — consultant jobs

        Consultants wanted!  Just which companies are shouting, "Consultants wanted?" My post on "Who hires consultants?" notes the kinds of companies with jobs for consultants. You’re not likely to find these jobs in the "help wanted" section of your local classifieds. Most companies hire people they know — although a growing number post on Craigslist and other online sites. Usually, consulting work comes through word of mouth. That’s why it’s important to make contact with people likely to hire you. At the very least, print up some business cards and tell your friends and colleagues that you’re looking for consulting work. You’ll probably find that your first job comes from someone who remembers your name. Before you launch a sophisticated marketing plan, start telling your friends, family and former co-workers that you’re looking for work.

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        "Consultants wanted — consultant jobs" from Become a Consultant at ConsultantJournal.com.

        Playstation 3 consultant

        Could you see yourself as a Playstation 3 consultant? If you’re excited by the release of the new PS3, perhaps you should get into consulting for Playstation developers. You might be thinking this means you have to become an IT consultant, but there are actually more diverse options available. Some ideas:

        • Technical writing
        • Technical documentation
        • Marketing
        • Concept creation
        • Storyboarding
        • Graphic design
        • Recruiting and headhunting
        • Programming

        Although I usually do marketing and business consulting, I actually produced some story ideas for a games developer here in Vancouve