Consulting

Thinking of sending newsletters or other direct email to your contacts? Check the law before you click “send”. If your email turns out to be spam, you can face significant risks and penalties. By sending unwanted commercial email, you may annoy potential customers, losing sales and relationship opportunities. Email providers, such as AOL, Gmail or […]

Consulting overseas can be a bit tricky. Unless you have a work visa or an employer to sponsor you, you may have a hard time landing work in another country. However, if you already work as a home-based consultant, why not take your work with you? I haven’t yet gone overseas with my work. But

Via Management Consulting News, I found an article on the 7 Cs of Consulting (dead link), an interview with consultant Mick Cope. Cope emphasizes the importance of client relationships and the need to spend time exploring client needs. I liked this analogy: In the UK at the moment there is a serious shortage of tradesmen,

Craigslist consultant needed — that’s what one commenter on my Craigslist consultant article says. I just wanted to draw attention to the post, in case you think you can help. If you’ve got the background to help, let me know and I’ll pass your message along to the commenter. Alternatively, you can reply in the

Samantha wants to know if I hated my first job. No, I didn’t hate that job. In fact, I’m scrambling now to think of a job I hated. I’ve never disliked an entire job. Sure, there have been unpleasant aspects and I have quit a few jobs. But I’ve never hated everything about a job.

I started out by saying I hate Mondays, so I’ll finish by saying I hate Fridays. It’s not so much that I hate Fridays as I hate trying to find blog content for Fridays. I’m usually so wrapped up in my work that it’s hard to come up with a post. So…I’ll use today to

CRM is built upon the foundation of a solid CRM or contact management system. A CRM or contact management solution can help a company keep track of customers at any stage of the sales process. Whether a customer contacts a company via email, fax, phone, letter or in person, a CRM strategy can help manage

A few years ago, I had a contract to do sales and marketing for an engineering company. The firm had been around for about 10 years, but sales were still pretty low. My predecessors had consistently sent out direct mail campaigns, run advertisements, worked tradeshow floors, cold called and so on. They did pretty much

Small business customer relationship management solutions are gaining ground. Customer relationship management (CRM) includes the strategies, tools and applications that help you organize and manage customer relationships. (And even find new clients.) Customer relationship management means more than installing a CRM or contact management software package. Embracing a vision of customer relationship management is key.

When people learn that I have an MBA, they sometimes ask if they need an MBA to become a consultant. I’m not sure if that’s because they assume I got one so I could consult or if it’s because so many entry-level consulting jobs at big firms require MBAs. You definitely don’t need an MBA